1/5
Hung up on me!
Called up for a query and agent hung up on me before I could even finish my sentence.
Trusted Agent profile
★★★★★
1,464 reviews across 3 platforms
127-129 Percy Road, Whitton, TW2 6HT, Richmond upon Thames TW2 6HT
Stirling Ackroyd's Richmond upon Thames office at 127-129 Percy Road is rated 4.4 out of 5 across 1,464 reviews on three platforms, including 150 Google reviews rated 4.8. The 9 Facebook and 1,305 Trustpilot counts are for the whole business. Checked 9 October 2026.
150
Reviews on Google
This office
9
Reviews on Facebook
Business-wide
1,305
Reviews on Trustpilot
Business-wide
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
1/5
Hung up on me!
Called up for a query and agent hung up on me before I could even finish my sentence.
5/5
Great Customer Service Continues - Abby Gupta - Renewals
Abby has provided excellent customer service during the course of the last lease term and current renewal process. Communications are clear and timely. Questions are addressed and resolved.
5/5
Nice and professional people
Thank you for your continuos help and support. We really appreciate your efficiency and professionalism.
5/5
Very nice
Very appreciated! Questions comes back with answers very fast!
1/5
Absolutely shocking agency
Absolutely shocking agency. They never respond, they never get anything done quickly and I would never recommended using these morons.
5/5
Very helpful and fast
Very helpful and fast, found great tennants almost immediately.
5/5
First class services from Aimee Croucher
I cannot fault brilliant service provided by Aimee. Always professional, quick and efficient.
5/5
Stirling Ackroyd Sunbury Lettings
As always, great work from Nadine and Katie at Sunbury.Efficient and helpful in finding good tenants
5/5
A professional & Friendly Service
As a long standing client of Sterling Ackroyd i have always found Abby Gupta and colleagues professional; friendly and efficient, hence the 5 star rating
5/5
Professional and reliable
Professional and reliable. Always respond to emails and enquiries promptly and help when issues arise.
5/5
Everything has run pretty smoothly
Everything has run pretty smoothly. Got me a tenant during the pandemic! All worked well.
5/5
Harry in head office was really helpful…
Harry in head office was really helpful and easy to talk to about property search.
5/5
First time dealing with SA and was so…
First time dealing with SA and was so impressed. Kieran Hogan especially was really helpful
5/5
Very professional
Very professional, resourceful and responsive. Great experience. Highly recommended
5/5
Flawless service
Excellent service and follow-up from the firm and especially from Abby Gooptu of the Renewals Department. Friendly, helpful , efficient and factual. Highly recommended .
5/5
Great service
Great service. Friendly and professional, really make the whole process easy and effortless.
5/5
Great support from Anita Datta…
Great support from our property manager Anita Datta. Always reachable and fast in response. She supported us with all our problems and requests.
5/5
They have managed flats for me for 25…
They have managed flats for me for 25 years. Happy to recommend.
5/5
Nick from stirling Ackroyd was very…
Nick from stirling Ackroyd was very helpful in finding a great property
5/5
bloooody amazing
bloooody amazing , thankyou to the canary wharf bros! absolute great guys
5/5
Very impressed from Matt from the…
Very impressed from Matt from the central team, very professional and knowledgeable!
1/5
-lazy liars and a crooks
-lazy liars and a crooks-money grabbing machines who do not care about tenants -terrible property managers-terrible letting agents
5/5
Efficient agent
Efficient agentJustin always response my request quicky. I wish he could help me to hunt a property in the end.
1/5
Wish I could give 0 stars
Wish I could give 0 stars. I don’t know where to start with this company.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Stirling Ackroyd's Richmond upon Thames office has 1,464 reviews across three platforms: 150 on Google, 9 on Facebook (across the whole business), 1,305 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Stirling Ackroyd Whitton is rated 4.4 out of 5 across all 1,464 reviews, and 4.8 out of 5 on Google from 150 reviews, checked 9 October 2026.
Stirling Ackroyd Whitton, 127-129 Percy Road, Whitton, TW2 6HT, Richmond upon Thames TW2 6HT.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.