Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat Customer Service Continues - Abby Gupta - Renewals
Abby has provided excellent customer service during the course of the last lease term and current renewal process. Communications are clear and timely. Questions are addressed and resolved.
John · 14 August 2018
★★★★★ 5/5
TrustpilotNice and professional people
Thank you for your continuos help and support. We really appreciate your efficiency and professionalism.
Natalie · 25 March 2022
★★★★★ 5/5
TrustpilotVery nice
Very appreciated! Questions comes back with answers very fast!
Vivian · 30 November 2022
★★★★★ 1/5
TrustpilotAbsolutely shocking agency
Absolutely shocking agency. They never respond, they never get anything done quickly and I would never recommended using these morons.
Nicholas · 8 May 2021
★★★★★ 5/5
TrustpilotVery helpful and fast
Very helpful and fast, found great tennants almost immediately.
Jeremy · 26 November 2022
★★★★★ 5/5
FacebookGreat service all round, joel in the central team was very professional and knowledgeable.
Kiera · 28 April 2022
★★★★★ 5/5
GoogleRating only, no written review.
Rozeen · 26 March 2026
Agent replied · 16 April 2026
Dear Rozeen Shakya! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Mansi · 26 March 2026
Agent replied · 16 April 2026
Dear, Mansi Mann! Thanks for the great review! All the best, Customer Care Team
★★★★★ 5/5
TrustpilotFirst class services from Aimee Croucher
I cannot fault brilliant service provided by Aimee. Always professional, quick and efficient.
Natasha · 24 May 2022
★★★★★ 5/5
GoogleRating only, no written review.
Anu · 16 March 2026
Agent replied · 16 April 2026
Dear Anu Thomas! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
★★★★★ 5/5
TrustpilotStirling Ackroyd Sunbury Lettings
As always, great work from Nadine and Katie at Sunbury.Efficient and helpful in finding good tenants
Lucy · 24 November 2021
★★★★★ 5/5
TrustpilotA professional & Friendly Service
As a long standing client of Sterling Ackroyd i have always found Abby Gupta and colleagues professional; friendly and efficient, hence the 5 star rating
Charles · 8 April 2019
★★★★★ 5/5
TrustpilotProfessional and reliable
Professional and reliable. Always respond to emails and enquiries promptly and help when issues arise.
Nuria · 2 December 2021
★★★★★ 5/5
TrustpilotEverything has run pretty smoothly
Everything has run pretty smoothly. Got me a tenant during the pandemic! All worked well.
Ruth · 29 November 2021
★★★★★ 5/5
TrustpilotHarry in head office was really helpful…
Harry in head office was really helpful and easy to talk to about property search.
Lewis · 25 November 2021
★★★★★ 5/5
TrustpilotFirst time dealing with SA and was so…
First time dealing with SA and was so impressed. Kieran Hogan especially was really helpful
Jodie · 22 November 2021
★★★★★ 5/5
TrustpilotVery professional
Very professional, resourceful and responsive. Great experience. Highly recommended
Iven · 12 August 2022
★★★★★ 5/5
FacebookJoel in their head office was great, I would highly recommend!
Wendy · 28 April 2022
★★★★★ 5/5
TrustpilotFlawless service
Excellent service and follow-up from the firm and especially from Abby Gooptu of the Renewals Department. Friendly, helpful , efficient and factual. Highly recommended .
FR · 25 January 2018
★★★★★ 5/5
TrustpilotGreat service
Great service. Friendly and professional, really make the whole process easy and effortless.
Jo-Anne · 7 January 2022
★★★★★ 5/5
TrustpilotGreat support from Anita Datta…
Great support from our property manager Anita Datta. Always reachable and fast in response. She supported us with all our problems and requests.
Selen · 3 December 2018
★★★★★ 5/5
TrustpilotThey have managed flats for me for 25…
They have managed flats for me for 25 years. Happy to recommend.
David · 30 November 2021
★★★★★ 5/5
TrustpilotNick from stirling Ackroyd was very…
Nick from stirling Ackroyd was very helpful in finding a great property
Talha · 29 November 2021
★★★★★ 5/5
Trustpilotbloooody amazing
bloooody amazing , thankyou to the canary wharf bros! absolute great guys
Milfs · 25 November 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.