Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat experience buying my property with Shaw and Co. A huge thank you to Maria for all her help throughout the purchase, and to Jindra for being a fantastic sales progressor and keeping things moving. Also, thanks to Mr. Pav for getting the keys sorted for me. Highly recommend this team!
Varun · 17 March 2026
★★★★★ 5/5
GoogleVery happy with my experience working with Shaw & Co- The communication was superb! PJ kept me in the loop about the status of my flat and gave me really good advice when needed. Charan is really good at keeping the momentum going with the flat sale. Would highly recommend using them!
Munveer · 17 February 2026
★★★★★ 5/5
GoogleWe had a fantastic experience with Shaw and Co and were particularly impressed with Charen Thethy, who was friendly, polite, and thoroughly professional throughout the process. Charen was well-organised, approachable, and helped ensure our purchase moved along smoothly. He was always available to answer questions and made the experience far less stressful. His colleagues were also great, providing regular updates and maintaining excellent communication. It was a real pleasure working with the whole team. Highly recommended!
Mandeep · 10 July 2025
★★★★★ 5/5
GoogleVery friendly and professional, from first engagement through to completion. Gave recommendations and kept me in the loop with market stats and house viewings. Worked primarily with one person (Charan) throughout the journey, which kept communication simple. Highly recommend Shaws!
Claire · 10 May 2026
★★★★★ 5/5
GoogleCharan made buying a house a very easy and pleasant experience, going out of his way to ensure I was kept up to date as much as he could over a period of 9/10 months.
Matthew · 10 June 2026
★★★★★ 5/5
GoogleAs buyers, we have just completed purchase through Shaw & Co, particularily working with Charan. From the first meeting myself and my wife felt reassured we had an estate agent who was actively interested in helping us achieve our goals of finding a home. Unlike other estate agents who wanted to rush us through as many viewings as possible, Charan was patient and informative throughout and entirely reassured us through stressful negotiations.
Matt · 4 July 2025
★★★★★ 5/5
GoogleI had an excellent experience with Shaw & Co throughout the entire process of purchasing my property. From the very beginning right through to completion, Maria was professional, responsive, and incredibly supportive.
Ree · 10 June 2026
★★★★★ 5/5
GoogleGreat agents, helped us buy a house in Whitton, Twickenham, special thanks to Maria
Issa · 3 October 2026
★★★★★ 5/5
GoogleProfessional, considerate, personable staff. Maria and Jindra kept me fully informed every step of the way. I trusted them fully. Could not have asked for more. Would highly recommend.
Leigh · 10 June 2026
★★★★★ 5/5
GoogleMaria is an excellent Estate Agent who has great approach. Her work ethic and transparency shone through and we are delighted with how she supported us. Would highly recommend her services.
Tim · 10 May 2026
★★★★★ 5/5
GoogleMaris was exceptional and always put us at rest and answered all questions throughout the process. It was a long journey for us but she never gave up and helped us get to where we needed. She was very patient and understanding and we cannot thank her enough
Vinny · 17 December 2025
★★★★★ 5/5
GoogleExceptional Service and Professionalism! I recently had the pleasure of working with Maria at Shaw and Co. Agents and I couldn't be more impressed. From start to finish, their expertise, dedication, and attention to detail made the entire process smooth and stress-free.
If you're looking for a reliable, professional, and hardworking estate agent, I wholeheartedly recommend Maria. She genuinely cares about her clients and delivers outstanding results!
Avneet · 2 June 2025
★★★★★ 5/5
GoogleShaw and Co recently sold my house for me and I am very happy with their services specially after the previous estate agency wasted 10 weeks with not even one offer on the property, Charan and his team managed to get 2 offers on the table …
N · 17 December 2025
★★★★★ 5/5
GoogleI sold my Land and Garages through Shaw and Co. Dave was fantastic from start to finish. Extremely professional, and just one phone call away. I felt super happy using Shaw and Co. Thank you Dave for looking after me with this sale
Jazz · 17 January 2026
★★★★★ 5/5
GoogleWe couldn’t be more grateful for the exceptional service Maria Piccoli from Shaw & Co estate agents provided throughout our entire home-buying journey. From start to finish, Maria was not only incredibly helpful and attentive but also on top of every detail. She truly went above and beyond to ensure we found the perfect home, addressing every question and concern with patience and expertise. Maria is one of the best people we’ve had the pleasure of working with, and her dedication made the whole process smooth and enjoyable. We would wholeheartedly recommend Maria to anyone looking to buy a home, her professionalism and kindness are unmatched!
Gaurav · 2 November 2024
★★★★★ 5/5
GoogleAmazing estate agents. I had a few come out to pitch selling for us but I was so impressed with what shaw and co had to offer and also very happy with Charan who was such a lovely man. I was happy with his extensive knowledge and his friendliness.
They kept their promise on everything they said. We had a constant flow of viewers and the agents doing the viewings for us were lovely too. One in particular we dealt with was Maria. I think they went above and beyond. They all felt more like friends than us just being clients. I am happy to say our house sold with them and went through very quickly. Can’t thank them enough and would highly recommend to everyone. Well
Done Shaw and Co.
Sandra · 17 March 2026
★★★★★ 5/5
GoogleI had a fantastic experience working with Maria. From day one until the completion of the process, she was consistently helpful and attentive. Every time I had a question, she took the time to fully understand my needs and ensured everything was handled seamlessly. She made the entire process completely stress-free, and I couldn’t be happier with the result. I highly recommend Maria Fernanda Picolli for her outstanding service!
A special mention to Charan, who was also incredibly helpful and provided prompt responses in her absence. Overall, I’m very happy with their work!"
Arun · 3 October 2024
★★★★★ 5/5
GoogleMaria has been absolutely exceptional in my home buying journey. Communication was seamless and timely. I was consistently updated on the progress, and she was always available to answer any queries I had. This level of transparency and responsiveness greatly reduced much of the stress associated with buying a home.
Maria and Pav handled all the negotiations with utmost efficiency, ensuring a smooth and hassle-free transaction. Their commitment was evident in every interaction. Even after the completion of the sale Maria continued to offer support and assistance as required.
Sai · 25 August 2024
★★★★★ 5/5
GoogleAmazing service - Charan was the perfect professional to get our house move over the line. Flawless.
Manpreet · 10 June 2026
★★★★★ 5/5
GoogleFantastic service from Shaw & Co. Maria was friendly, professional, and a pleasure to deal with. She kept us informed throughout the process and made everything stress-free. Highly recommended!
Rizma · 17 February 2026
★★★★★ 5/5
GoogleCharan and team was amazing and very professional.
Very happy with the whole process.
Renu · 10 May 2026
★★★★★ 5/5
GoogleWe recently purchased a house through Shaw & Co, our estate agent Maria was a brilliant agent and was very helpful throughout the process. We had several house viewings with her before finding the right house for us. She guided us through each stage of the buying process and answered all our questions. She kept us informed of the progress and whenever we needed to see the house she was available without a hesitation. She is a very friendly person, easy to get on and a positive person, most of all she was very knowledgeable of the local area and housing market. We had a very good experience with her and greatly appreciate her role in finding our house. Thank you Maria!!!
Ruwan · 27 February 2024
★★★★★ 5/5
GoogleI changed to Shaw after being on the market a while and not being entirely happy with my previous agent. Shaw where a breath of fresh air, from the first phone call to being on the market was a couple of days, and they had viewings immediately, lots of viewings, sometimes multiple viewing in a day!
Communication was excellent, emails were often answered late at night, and there's no annoying automated telephone system, you're always straight through to actual person.
Pav, Shiv and Maria were fantastically helpful and proactive, I was never running around chasing them. It's a terribly stressful time and this makes a huge difference.
10/10 would recommend.
Chi · 27 February 2024
★★★★★ 5/5
GoogleI had the pleasure of using shaw & Co to buy my property and it happened on the last day of my mortgage extension !!! otherwise I would of lost my property and it was only down to Maria and Jindras hard work and lot's of hours following up the solicitors and chasing emails, they did it in the end for me and it's with great pleasure writing this review to say I would highly recommend them and there team...for me it was never say die attitude to get me over the line and I'd like to say a big thank you to all involved, they we're professional and approachable every step of the way 🫡
Wayne
Wayne · 17 November 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.