Trusted Agent profile · Richmond upon Thames
★★★★★
1,907 reviews across 2 platforms
28 High Street, Teddington, TW11 8EW, Richmond upon Thames, TW11 8EW
Savills's office in Richmond upon Thames, at 28 High Street, is rated 4.2 out of 5 across 1,907 reviews on two platforms, including 99 Google reviews rated 4.9.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
1/5
TrustpilotDissatisfied
A truly dreadful company.
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
5/5
TrustpilotMy experience with Savills staff in early June 2023
Very clear explanation of everything involved. Ongoing and punctual communication. Extremely personable and professional staff (K.Stephenson & L.Living).
1/5
Trustpilotpoor
dishonest, unreliable, inconsistent
Thank you for your feedback. We take this very seriously, could I ask you to get in touch with socialmedia@savills.com so that we can discuss your concerns.
1/5
Trustpilotnot great estate agent as expected poor…
not great estate agent as expected poor service
We take all feedback seriously and would like to investigate the comments raised in your review. Please email further information directly to Carole Bratt, Director, Compliance & Customer Relations at CBratt@savills.com so we may address your concerns.
5/5
TrustpilotWe reccomend Savills
George Hill at Savills was most helpfull, he kept us well informed throughout the sale of our property. Equally all the girls in the Truro office went that extra mile for us.
1/5
TrustpilotBad customer service
Bad customer service . Bad everything
Hi Jo, we're sorry to hear this. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so this can be investigated? Thank you
5/5
TrustpilotExtremely helpful
Extremely helpful, efficient and thoughtful.
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotExcellent advise
Excellent advise, professional service and a great sale. A pleasure to deal with.
5/5
TrustpilotSavills and Roisin have been great
Savills and Roisin have been great, very helpful, efficient and patient.Many thanks!
5/5
TrustpilotSuperb
Helpful, hardworking and unflappable.
Thank you for taking the time to review our service - feedback is always incredibly helpful.
1/5
TrustpilotExternal cleaning operative (Retail Park ) Metrocenter
Regrettably at this time we will not be inviting you to the next stage, as we had other applications which met the role requirements more closely.
5/5
Trustpilotgood experience
Lauren helped us check out and she is very responsive.
1/5
TrustpilotDishonest
Dishonest, unapologetic, rude and arrogant.
Hi Adam, sorry to hear your feedback. Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to socialmedia@savills.com so that we can investigate.
5/5
TrustpilotExcellent customer service
We never hesitate using Savills when it comes to renting or selling our properties as we have found them not only efficient and organised, but also genuine, lovely people to deal with.
5/5
Trustpilotkind and helpful
ready to help, kind and professional
5/5
TrustpilotI moved with Savills and found the …
I moved with Savills and found the process straight forward and excellent from start to finish. The team were helpful with all my queries and made moving home with them a delight! Would recommend to everyone.
5/5
Trustpilot⭐⭐⭐⭐⭐
Thank you for your kind words and for taking the time to post a review, Scott. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotGreat service from a professional and…
Great service from a professional and polite team
1/5
TrustpilotToxic environment
Toxic environment, toxic managers, certain support staff treated appallingly badly - do not work for Savills if you value your mental health.
1/5
TrustpilotStop sending me spam in the mail
Stop sending me spam in the mail. It comes in an envelope and all that makes it look NOT like spam. So annoying.
5/5
TrustpilotBrilliant
they are very good agency,we have tried them so many times and they have not failed they help between landlord and tenant...thanks to them
1/5
TrustpilotTime waster
Time waster, lot of Ghost properties seem their business is just collect information from buyers
5/5
Trustpilotgreat
am happy, very fast agency....hmmmmm. super decent
4/5
GoogleRating only, no written review.
Thank you for taking the time to review our service - feedback is always incredibly helpful
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Savills's Richmond upon Thames office has 1,907 reviews across two platforms: 99 on Google, 1,808 on Trustpilot (across the whole business).
Savills Teddington is rated 4.2 out of 5 across all 1,907 reviews, and 4.9 out of 5 on Google from 99 reviews.
Savills Teddington, 28 High Street, Teddington, TW11 8EW, Richmond upon Thames, TW11 8EW.
