Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotUsed Zoopla in our recent house hunt…
Used Zoopla in our recent house hunt and found the one we chose
Julia · 30 October 2020
Agent replied · 23 October 2024
Hi Julia,Thank you so much for leaving us a five star review and congratulations on finding your dream home! It is great to hear how pleased you are with our site. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotEvery time I enquire
Every time I enquire, property has gone
S · 12 November 2021
Agent replied · 23 October 2024
Hi,Thank you so much for taking the time to leave us your feedback.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties who are subject to our terms and conditions and code of conduct. When the status of their properties changes to either 'let' or ‘sold’, we request they mark the property as 'Let agreed' or ‘Sold STC’ on Zoopla if this is the case, but unfortunately, it seems sometimes this is not always done immediately resulting in our users finding listings in search results they did not expect. Listings generally take no longer than 24 hours to disappear from the website after the agent has requested its removal unless there was a technical error which we would be able to confirm.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option on the listing’s page (via desktop only). We will then investigate the issue further by speaking to the agent advertising the property. You can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotNo good
No good contact is very bad😡😡
Zoltan · 2 March 2022
Agent replied · 23 October 2024
Hi Zoltan,Many thanks for your review and for sharing your feedback with us. We're really sorry to hear you feel this way.We would love to assist you further and we will now message you privately for more information.Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGood job plan let me see looking fro…
Good job plan let me see looking fro bungalow then you
Simona · 17 April 2021
Agent replied · 23 October 2024
Hi Simona, Thank you so much for taking the time to leave us a 5 star review. We're glad to hear you like our site this much!You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you find a property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotIt's easy to use
It's easy to use, easy menu, easy access and navigation. Thank you zoopla
Mihail · 24 October 2020
Agent replied · 23 October 2024
Hi Igor,Many thanks for your kind comments and for leaving us a 5 star review. It is great to hear you find our site easy to use and navigate. We truly hope we'll continue to assist you with all things property related.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotProvides quick access to houses as they…
Provides quick access to houses as they come on the market
Ccj · 16 April 2021
Agent replied · 23 October 2024
Hi, Thanks so much for leaving us a 4 star review. We're happy to hear you like our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our News and guides section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotGood service
Good service, variety of properties. Like the housing advice on email.
Joan · 13 April 2021
Agent replied · 23 October 2024
Hi Joan, Thanks so much for leaving us a 4 star review. We're really glad to hear you have had a good experience with our site so far and you're finding it so useful. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our News and guides section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotEasy to use app. Good insights
Easy to use app. good insight into historic property values. simple
Pasan · 12 April 2021
Agent replied · 23 October 2024
Hi Pasan,Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear how pleased you are with our app and that you find it easy to use. We hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotKeep you in the loop of housing market
Keep you in the loop of housing market. Easy to navigate around site.
Pinky · 19 October 2020
Agent replied · 23 October 2024
Hi Pinky, Many thanks for your 5 star review. It is great to hear you've had a great experience using our website, and we hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Good luck finding your next home!Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotI have received no emails for any…
I have received no emails for any bungalows in Radley yet.
P · 10 April 2021
Agent replied · 23 October 2024
Hi, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotNo responses
I have requested viewings on several properties and received absolutely no responses.
Phil · 18 January 2021
Agent replied · 23 October 2024
Hi Phil,Thanks for taking the time to leave us this review and we're sorry to hear about your negative experience.We’re really sorry to hear the agents you tried to contact via our portal have not yet responded. If they haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotI have requested to view the properties but no one has called us for the visit.
I have requested to view the properties but no one has yet ca
Mr · 15 October 2020
Agent replied · 23 October 2024
Hi Abdul,Thank you for your 3 star review. We’re really sorry to hear the agentsyou tried to contact via our website have not yet responded. If they haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.Do not hesistate to visit our Help Centre if there is anything else we could help you with or to contact us directly regarding this matter:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotBauer
I’m happy abut house condition 👍🏽👍🏽
Akbar · 19 February 2022
Agent replied · 23 October 2024
Hi Akbar,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotReally I am looking for Private house…
Really I am looking for Private house any houseth thanks
Ismael · 16 June 2021
Agent replied · 23 October 2024
Hi Ismael,Thank you so much for leaving us a 5 star review and we hope you find a property soon.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you find a property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotEasy and intuitive to use for property…
Easy and intuitive to use for property and pricing searches.
Johndreddy · 16 June 2021
Agent replied · 23 October 2024
Hi,Many thanks for your 5 star review. It is great to hear you find our site easy and intuitive to use, and we hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
Trustpilotkeeps me informed of the latest…
keeps me informed of the latest property on the market thank you
Deborah · 6 January 2021
Agent replied · 23 October 2024
Hi Deborah,Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotCall me 07586373385
Hello, id like ti view the house ASAP Please contact me 07586373385
Vasil · 6 January 2021
Agent replied · 23 October 2024
Hi Vasil,Thanks for leaving us a 5 star review. It looks like you have accidentally contacted Zoopla when attempting to get in touch with an agent about a property listed on our site. We’d hate for you to miss your dream home so please ensure you contact the agent directly on either their phone number displayed on the listing, or using the Contact button on the house details page.If there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotHigh quality service
High quality service with very accurate insight to the prevailing property market.
Fiona · 5 January 2021
Agent replied · 23 October 2024
Hi Fiona, Thank you for sharing your lovely feedback with us and for leaving us a 5 star review. It's great to hear that you had a positive experience on our website, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Best of luck with finding your new home!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotExcellent
Excellent work to Zoopla bcs they watching best and less price property’s
Riteshkumar · 4 January 2021
Agent replied · 23 October 2024
Hi Riteshkumar,Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear that you like the House Prices section of our website, and we hope we continue to help and support you in all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGreat site easy to navigate highly…
Great site easy to navigate highly recommend 👍
Robert · 25 October 2021
Agent replied · 23 October 2024
Hi Robert,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related.Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/All the best on your search!Many thanks,Zoopla Support
★★★★★ 5/5
Trustpilotgreat site
great site...............so helpful in every way.........thank you all
Audrey · 25 October 2021
Agent replied · 23 October 2024
Hi Audrey,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotJust what I need notifications of…
Just what I need notifications of property coming on the market
Miss · 28 March 2021
Agent replied · 23 October 2024
Hi Miss Finch, Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear that you like our website and the property alerts feature. We hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotGood app
Good app. Must have for every renter
Amarachi · 22 December 2021
Agent replied · 23 October 2024
Hi Amarachi,Thanks for leaving us a 4 star review. We're really glad to hear you like our app. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotFirst time experience would like to see…
First time experience would like to see disabled access homes featured.
Derry · 26 March 2021
Agent replied · 23 October 2024
Hi Derry,Thank you so much for taking the time to leave us a 4 star review. We really appreciate the time you have taken to provide this to us.We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestion.Should you require any further help from us, or want to discuss this matter in more details, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
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