Trusted Agent profile · Richmond upon Thames

Marsh & Parsons East Sheen & Richmond reviews in Richmond upon Thames

3.4

★★★★★

2,434 reviews across 2 platforms

202 Upper Richmond Road West, London, SW14 8AN, Richmond upon Thames, SW14 8AN

Part of Marsh & Parsons, see every office.

Marsh & Parsons's office in Richmond upon Thames, at 202 Upper Richmond Road West, is rated 3.4 out of 5 across 2,434 reviews on two platforms.

Facebook logo

2.8 / 5

9

Reviews on Facebook

Business-wide

Trustpilot logo

2,425

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.

4/5

Trustpilot

It’s really is useful there are loads…

It’s really is useful there are loads of properties to choose from

Nathan · 3 March 2021

Agent replied · 23 October 2024

Hi Nathan,Thanks for leaving us a 4 star review. We're really glad to hear you have had a good experience with our site and your property searches. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

4/5

Trustpilot

I have given a budget

I have given a budget, but I get flooded with unwanted emails

Yvonne · 19 February 2021

Agent replied · 23 October 2024

Hi Yvonne,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience with our property alerts.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

5/5

Trustpilot

Excellent service

Excellent service. Took a keen interest in explaining the details of the house.

Mrs · 21 November 2020

Agent replied · 23 October 2024

HI Mrs Joseph, Thank you for sharing your lovely feedback with us and for leaving us a 5 star review. It's great to hear that you find our service excellent, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Best of luck with finding your new home!Many thanks,Zoopla Support

1/5

Trustpilot

I didn’t get a feedback from the…

I didn’t get a feedback from the landlord of the property i want

Muhammad · 20 November 2020

Agent replied · 23 October 2024

Hi Muhammad, Thank you for your review and for sharing your concerns with us. We’re really sorry to hear the agents you tried to contact via our portal have not yet responded. If they haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.Do not hesitate to visit our Help Centre if there is anything else we could help you with or to contact us directly regarding this matter:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Excellent

I’ve always found them excellent great for info on property history x

Customer · 14 February 2021

Agent replied · 23 October 2024

Hi,Thanks for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything we can do to help you with, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

1/5

Trustpilot

I didn’t have any viewing yet

I didn’t have any viewing yet. E-mail conversation is not very prompt.

Saha · 14 February 2021

Agent replied · 23 October 2024

Hi Saha,Thanks for taking the time to leave us this review and we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agents you tried to contact via our site have not yet responded. If they haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Very good to get the properties as soon…

Very good to get the properties as soon as they come available

Leium · 13 February 2021

Agent replied · 23 October 2024

Hi Leium,Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support

3/5

Trustpilot

I am doing well

I am doing well. I am expecting to find the right property

Mrs · 12 February 2021

Agent replied · 23 October 2024

Hi Grazia,Thank you for leaving us a 3 star review. You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting! Many thanks,Zoopla Support

5/5

Trustpilot

helpful team

helpful team, great to work with. I am looking for first time purchase

Victoria · 16 November 2020

Agent replied · 23 October 2024

Hi Victoria, Thank you for sharing your lovely feedback with us and for leaving us a 5 star review. It's great to hear that you find our service so helpful, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Best of luck with finding your new home!Many thanks,Zoopla Support

5/5

Trustpilot

Very intuitive UI’s and love the new…

Very intuitive UI’s and love the new rebrand

Hx · 22 November 2021

Agent replied · 23 October 2024

Hi Humphrey,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

The website is designed for easy access…

The website is designed for easy access to searches. It's user friendly too.

Jennifer · 14 November 2020

Agent replied · 23 October 2024

Hi Jennifer,Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our site. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers and home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

My plan to get a two bedroom house this…

My plan to get a two bedroom house this year or next year

Sephora · 13 November 2020

Agent replied · 23 October 2024

Hi Sephora,Thank you for leaving us a 5 star review. It is great to hear you like our site this much and we hope you will find your dream home soon! You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help center article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre where you may find many useful articles for property seekers:https://help.zoopla.co.uk/Happy home hunting! Many thanks,Zoopla Support

5/5

Trustpilot

Quick and easy to move around and…

Quick and easy to move around and choose your criteria.

Tinker · 13 July 2021

Agent replied · 23 October 2024

Hi, Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a good experience with our site so far.Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support

3/5

Trustpilot

Too much.

Too many property details sent which do not meet our requirements.

Suzanne · 30 April 2021

Agent replied · 23 October 2024

Hi Suzanne, Thank you so much for leaving us a 3 star review and we hope you find a property soon.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you find a property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

5/5

Trustpilot

I am very satisfied

I am very satisfied, all communications were perfect. Thanks to you all

Bassam · 9 February 2021

Agent replied · 23 October 2024

Hi Bassam, Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Very good application

Very good application, easy to use and with the best housing opportunities👏🏽👏🏽👏🏽👏🏽

P · 7 February 2021

Agent replied · 23 October 2024

Hi, Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Really appreciate the street view and…

Really appreciate the street view and the layout in general.

Blessing · 12 July 2021

Agent replied · 23 October 2024

Hi Blessing, Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our site and you like our features. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

Do not reply or responded for any of…

Do not reply or responded for any of the queries

Vaishali · 12 July 2021

Agent replied · 23 October 2024

Hi Vaishali, Thanks for taking the time to leave us a review. We're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

4/5

Trustpilot

If u could find somethink In price…

If u could find somethink In price range which is around 425

Geoffrey · 6 February 2021

Agent replied · 23 October 2024

Hi Geoffrey, Thanks so much for leaving us a 4 star review. We hope Zoopla continues to be useful for you in all things property related.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

4/5

Trustpilot

Easy to use

Easy to use when looking for a property to buy or sale

STONE · 6 February 2021

Agent replied · 23 October 2024

Hi Stone, Thank you very much for leaving us a 4 star review and for your valuable feedback. We're pleased to hear you find our site easy to use, and we hope it continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.If there's anything we can do to help you with in the future, be sure to visit our Help Centre where you may find designated sections for property seekers and home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

No response from my query as yet but…

No response from my query as yet but send out a review?????

Customer · 5 February 2021

Agent replied · 23 October 2024

Hi, Thank you for your review and for sharing your concerns with us. We’re really sorry to hear the agents you tried to contact via our portal have not yet responded. If they haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.Do not hesitate to visit our Help Centre if there is anything else we could help you with or to contact us directly regarding this matter:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

When emailing from this no estate…

When emailing from this no estate agents reply or get back to you

Interaction · 5 November 2020

Agent replied · 23 October 2024

Hi, Thanks for leaving us a review and we're really sorry to hear about your bad experience.We’re really sorry to hear the marketing agents you tried to contact via our portal have not yet responded. If they haven’t replied within 3 business days, we recommend that you call them again on the number displayed next to their branch in the ‘Find agents’ section of our site. or email them via the 'Email agent' link on the property listing.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

You are polite understand and excelant…

You are polite understand and excelant customer service

Marie · 16 November 2021

Agent replied · 23 October 2024

Hi Marie,Many thanks for your 5 star review. It is great to hear you've had such a great experience using our website and have found it this useful. We hope we'll continue to help you with all things property related.Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support

5/5

Trustpilot

The best property search website and…

The best property search website and app in the UK

Dushmanta · 9 July 2021

Agent replied · 23 October 2024

Hi Dushmanta, Thanks so much for leaving us a 5 star review. We're happy to hear you like our app and website and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for home owners:https://help.zoopla.co.uk/Best of luck!Many thanks,Zoopla Support

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