5/5
TrustpilotGood
Good well done thanks for your help
Trusted Agent profile
Hamptons East Sheen and Barnes Sales reviews
★★★★★
1,522 reviews across 2 platforms
252 Upper Richmond Road West, Sheen, Mortlake, London, SW14 8AG, Richmond upon Thames SW14 8AG
Hamptons's Richmond upon Thames office at 252 Upper Richmond Road West is rated 4.3 out of 5 across 1,522 reviews on two platforms, including 128 Google reviews rated 4.9. The 1,394 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotThey Lie
They Lie, When questioned they redact documents and lie further
5/5
TrustpilotGreat service by the Hamptons property…
Great service by the Hamptons property management team. Always responsive including in emergencies (late at night, weekends) and special projects!
5/5
TrustpilotVery responsive
Very responsive, quick call backs, and generally good communications. When issues arose, they took care of them pretty much immediately.
5/5
TrustpilotGreat friendly service
Used this agency for years now. Perfect service and friendly too. Melanie Hudson goes the extra mile
5/5
GoogleExcellent service, charming people and helped us all the way with 1 sale and 2 purchases. Even a year later I am still popping into the office to see them.
5/5
TrustpilotManagement of tenancy deposit
Efficient, swift, professional
5/5
TrustpilotExcellent service by Ross Bounds and…
Excellent service by Ross Bounds and Pippa and will definitely use them again in the future!
5/5
TrustpilotLucy Desborough manages my property…
Lucy Desborough manages my property very satisfactorily and I have no complaints. She is attentive and acts speedily.
5/5
TrustpilotWe have an extremely dedicated and…
We have an extremely dedicated and resourceful property manager who deals with all arising issues competently and promptly.
4/5
TrustpilotExpertise and Experience
Our property manager showed her experience and expertise to successfully navigate a difficult check out situation +++
5/5
TrustpilotFriendly, and super helpful!
Friendly, organised and extremely helpful!
4/5
TrustpilotSmooth check out
My PM April coordinated well with the owner and cleaners for smooth check out.
5/5
TrustpilotGreat help from Rebecca who sorted…
Great help from Rebecca who sorted everything really quickly and with excellent comms. Thanks!
4/5
TrustpilotI have found Hamptons be extremely…
I have found Hamptons be extremely professional, in particular our primary contact, Grace McMahon has been kind, helpful and efficient.
5/5
GoogleJust purchased a property through Hamptons East Sheen. Very professional service and all sorted around completion, collecting keys etc. Couldn't fault the service !
5/5
TrustpilotLetting review
We are so happy with the service from Hamptons. Friendly, efficient and professional.
5/5
TrustpilotAlways helpful
Great service, always responsive and helpful. Really appreciate having Hamptons manage our needs.
5/5
TrustpilotI'm very happy with Hamptons services
I'm very happy with Hamptons services. And I'm happy with April Keane's services.
5/5
TrustpilotThe service is excellent
The service is excellent, timely, easy to use and effective.
5/5
TrustpilotA Reliable and Professional Service
Have had very good communications and assistance from Hamptons throughout my tenancy
4/5
TrustpilotSupernova - thank you 🙏
Efficient, responsive and pragmatism prevails with Mel, thanks for all your help
5/5
TrustpilotHamptons were excellent throughout the…
Hamptons were excellent throughout the process of purchasing our new home. They went above and beyond. Well done Heather.
5/5
TrustpilotExcellent advice throughout and a…
Excellent advice throughout and a delightful experience - highly recommended.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Hamptons East Sheen and Barnes Sales
How many reviews does Hamptons East Sheen and Barnes Sales have?
Hamptons's Richmond upon Thames office has 1,522 reviews across two platforms: 128 on Google, 1,394 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Hamptons East Sheen and Barnes Sales's rating?
Hamptons East Sheen and Barnes Sales is rated 4.3 out of 5 across all 1,522 reviews, and 4.9 out of 5 on Google from 128 reviews, checked 9 October 2026.
Where is Hamptons's Richmond upon Thames office?
Hamptons East Sheen and Barnes Sales, 252 Upper Richmond Road West, Sheen, Mortlake, London, SW14 8AG, Richmond upon Thames SW14 8AG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.