4/5
TrustpilotA positive experience with Hamptons
Hamptons have been consistently reliable in their communications with me as tenant, acting quickly to get any outstanding issues resolved. To date, a pleasant and efficient service.
Trusted Agent profile · Richmond upon Thames
Hamptons East Sheen and Barnes Sales reviews in Richmond upon Thames
★★★★★
1,522 reviews across 2 platforms
252 Upper Richmond Road West, Sheen, Mortlake, London, SW14 8AG, Richmond upon Thames, SW14 8AG
Hamptons's office in Richmond upon Thames, at 252 Upper Richmond Road West, is rated 4.3 out of 5 across 1,522 reviews on two platforms, including 128 Google reviews rated 4.9.
Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotDo not use Hamptons
Very disappointed in Hamptons office. We put an offer on a flat and paid a holding deposit, they still have not removed the flat from the market after two weeks.
5/5
TrustpilotEverything is great
Rating only, no written review.
Agent replied · 24 September 2026
Thank you for taking the time to leave a review. We are delighted to hear that everything is great and that you have had a positive experience with Hamptons. Your feedback is greatly appreciated. Thank you for choosing Hamptons.
5/5
TrustpilotRebecca Hitchman well done always on…
Rebecca Hitchman well done always on the ball with a very friendly caring professional manner. Great working with you.
5/5
TrustpilotThe check ups and speed of the issue…
The check ups and speed of the issue resolved- brilliant and a definite improvement from before
5/5
TrustpilotExcellent property manager
Very good help with our difficult tenant and excellent property management by Jocelyn
5/5
TrustpilotExcellent service especially with Kato
Rating only, no written review.
Agent replied · 24 June 2026
Thank you for your wonderful review. We’re delighted to hear you received excellent service, especially from Kato, your kind feedback will mean a great deal to them. At Hamptons, we are committed to delivering the highest standards of service, so it’s always a pleasure to hear when this has been reflected in our clients’ experience. Thank you again for taking the time to share your feedback.
5/5
TrustpilotIt was amazing breakfast with friendly…
It was amazing breakfast with friendly and professional service. I am with my friend really enjoyed our breakfast.
5/5
TrustpilotPrompt response & follow-up support
We appreciate the prompt response and the follow-up support received from our property manager, Mandy.
5/5
GoogleVery friendly and honest estate agent - very refreshing after dealing with some other estate agents. Thanks in particular to Elena!
5/5
TrustpilotGreat service from Shardai at Hamptons
Great service from Shardai at Hamptons. Prompt and reliable, from a company that I’ve trusted to look after my property for some years now.
5/5
TrustpilotJocelyn, best at hamptons
Jocelyn! You are a star, hard working and deserve some holiday!
5/5
TrustpilotThe deposit manager
The deposit manager, Sandra, was quick and efficient.
1/5
TrustpilotJust do not care about tenants
Just do not care about tenants, no sense of urgency, delay sending back deposits. If it’s not a great property don’t use this agency as it just isn’t worth it
5/5
TrustpilotFabulous team at Hamptons Lettings…
Fabulous team at Hamptons Lettings Stratford Upon Avon. Highly recommended for management if you're a landlord looking to let your property. Thanks All.
5/5
TrustpilotHave found Judy Palethorpe to be…
Have found Judy Palethorpe to be helpful and professional in all aspects as a tenant and vendor
5/5
GoogleVery professional estate agents, sale went through swiftly and efficiently and Hamptons helped the process go through without a hitch.PositiveProfessionalism
4/5
TrustpilotFriendly, helpful and prompt
Always friendly, helpful and prompt. Our property manager quickly responds to any issues and always follows up in an exceptionally friendly manner.
5/5
TrustpilotHonest and efficient help in managing…
Honest and efficient help in managing the properties. Kudos to Samantha Jennings.
4/5
TrustpilotPrompt with their responses and have…
Prompt with their responses and have taken care of any issues that came up during out tenancy
4/5
TrustpilotMy experience having Joe as my property…
My experience having Joe as my property manager has been good. he has always communicated well and responds timeously to queries
5/5
TrustpilotProfessional and helpful estate agents
Property provided to us in very good condition, estate agents staff were both helpful and generally quick to respond to queries.
5/5
TrustpilotBest estate agents I've had
Best estate agents I've had. Helpful, responsive, efficient and professional.
5/5
TrustpilotHighly recommended agency.
Excellent agency, kind and helpful. In a short time they managed to find the right apartment for me. Highly recommended.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Hamptons East Sheen and Barnes Sales
How many reviews does Hamptons East Sheen and Barnes Sales have?
Hamptons's Richmond upon Thames office has 1,522 reviews across two platforms: 128 on Google, 1,394 on Trustpilot (across the whole business).
What is Hamptons East Sheen and Barnes Sales's rating?
Hamptons East Sheen and Barnes Sales is rated 4.3 out of 5 across all 1,522 reviews, and 4.9 out of 5 on Google from 128 reviews.
Where is Hamptons's Richmond upon Thames office?
Hamptons East Sheen and Barnes Sales, 252 Upper Richmond Road West, Sheen, Mortlake, London, SW14 8AG, Richmond upon Thames, SW14 8AG.
