Trusted Agent profile · Richmond upon Thames
★★★★★
378 reviews across 2 platforms
20-24 York Street, Twickenham, TW1 3LD, Richmond upon Thames, TW1 3LD
Foxtons's office in Richmond upon Thames, at 20-24 York Street, is rated 4.1 out of 5 across 378 reviews on two platforms, including 214 Google reviews rated 4.7.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
GoogleJust let my flat with Foxtons Richmond, Louis and his team did an exceptional job and I couldn't recommend them highly enough. They got us far more viewings than other agents we were using at the same time and achieved the price that they said they would.
2/5
TrustpilotWe keep receiving unsolicited post…
We keep receiving unsolicited post despite the request for it to be stopped.
5/5
GoogleOscar Pearson went above and beyond to find us a short term let. We struggled to get through to other agents at other branches but Oscar responded immediately to all our enquiries over WhatsApp. Thank you Oscar for helping us in our search for an apartment
5/5
GoogleManu has been so helpful with selling my property in Richmond. He is diligent, smart and caring. We are so lucky to have him on our case that the communication with solicitors is so much easier and less time consuming. Highly recommend his services! 👍👍👍 …
5/5
GoogleAlthough I didn’t end up buying through Foxtons I wanted to give Hamida a good review. Throughout my buying journey she was incredibly supportive and well informed. She was knowledgeable on the area as well as the potential rental price of …
1/5
TrustpilotCannot believe that they held our money…
Cannot believe that they held our money for more than 3 months and not give it back to us! No communications at all! I am wondering where the good reviews are from!
5/5
GoogleI had a wondrous time with Mr Parth, A soul of kindness, gentleness, and hearth. With grace he walks, with patience speaks, A friend whose presence calmness seeks. In trials of the search we roam, He made the path feel more like home.
5/5
GoogleHarry Oxenbury from Foxtons was a light at the end of a very long dark tunnel. Being a solo Mother my property search was long and stressful and having Harry genuinely care whether I found a place or not gave me hope. He kept me in mind for every suitable property that came up in the few months it took me to find a place. I met many estate agents that treated me like a number but Harry showed real compassion and I felt safe that unlike the rest he was going to really try and get me any place that I applied for. Although I ended up finding a place through a landlord directly I would definitely recommend him if you are searching for a property. He really did help me stay strong through all the rejection knowing that there were still agents like him out there. The odds were against me and he stood firm in my corner he’s a true gent and brilliant at his job.
5/5
GoogleReally really amazing service provided by Foxtons Twickenham branch. They are great. Particularly want to mention that Jazz is absolutely fantastic and so patient and helpful every step of the way.
5/5
GoogleKatie Fairchild was really helpful and communicated with us very efficiently whilst she was helping us search for our dream home. I recommend this agency when looking for a flat/house rent.
5/5
GoogleHarry was exceptional to deal with. Extremely helpful and quick to reply to any queries. He Was able to find properties suitable in a speedy manner. He’s a credit to Foxtons!
5/5
TrustpilotI had the pleasure of working with Asim…
I had the pleasure of working with Asim Chaudhry, during my home search, and I can confidently say he is one of the most dedicated and professional real estate agents I have ever met.
1/5
TrustpilotExtremly stressful
I have always been a responsible tenant, paying my rent on time and keeping clear records of every payment. However, my experience with Foxtons has been extremely disappointing.
5/5
GoogleKatie was lovely. She is an attentive, polite agent and took the time to speak to me. She kept me regularly updated on properties without being pushy. Great service ☺️
5/5
GoogleI have just purchased a property through Foxtons and Manu was fantastic in liaising with everyone involved to make sure things moved as quickly and smoothly as possible. I’m delighted with the property and can’t wait to move in! Thank you, Manu!
5/5
GoogleOscar was very professional, provided great advice and through his authentic and customer centric attitude made the flat viewing which otherwise can be rather stressful a pleasant experience. I highly recommend Oscar if you are looking for support at Foxtons in Richmond.
5/5
GoogleOscar was very professional and responsive to any problems or queries throughout our tenancy process. They did a great job finding us a fantastic property that met all of our requirements. Would definitely recommend. Thank you Foxtons and thank you Oscar.
5/5
GoogleAlan Groom is very personable and dedicated. He was keen to understand my situation and what my family were looking for. If we hadn't found the current house, I'm sure Alan would have been able to provide great options for us.
5/5
GoogleOliver was a great help and made sure we fitted in a number of viewings in a short space of time. Communication was great and will definitely be contacting him directly if I'm ever in need of a property again.
5/5
GoogleLouis is excellent. I kept changing my decisions to move in/out of the property. He was very accommodating and managed it very well. Would highly recommend him.
1/5
TrustpilotMoved in on 10 September and by 13…
Moved in on 10 September and by 13 September the ceiling was leaking, right under an old water-damage stain they absolutely knew about.
5/5
GoogleA huge thanks to Shanice. One of the best experiences I have had with an estate agent in a while - very refreshing, would definitely recommend!
5/5
GoogleManu has been really helpful with our property search. He has kept us updated and has gone above and beyond to answer all our questions and to make sure we've been fully informed. We have been really grateful to have him helping us through the process!
1/5
TrustpilotUseless
From my experience, borderline incompetent.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
