Dexters St Margarets reviews in Richmond upon Thames

★★★★★ 5/5

Trustpilot

Really great experience

Really great experience. When we asked for approval to upgrade some kitchen appliances, our account manager Neil went out of his way to talk to the landlord, not only obtaining approval but also a split cost agreement and managing to find the same appliances at a cheaper discounted price. Thanks!

Frederik · 5 March 2024

★★★★★ 5/5

Trustpilot

Jess Lynagh , keep up the good work

Hithis is the time of the year , when we got report about the tenants and property status ,I must say, worry not , Jess Lynagh took care of it , with good reports , the flat was clean and neat , Jess Lynagh done an excellent jobs.Great work , keep up the good work I think pay raise is one thing to consider ,Regards

Joe · 27 January 2023

★★★★★ 5/5

Google

Our situation was quite challenging, our current apartment was on the market for sale, and at the same time, we were actively searching for a new one to move into. This meant there were numerous viewings for both our flat and the ones we were considering. Despite the complexity, the entire process was expertly managed by the amazing agents at Dexters St Margarets, both from the sales and lettings departments. I want to extend my heartfelt thanks to the Team for their tactfulness, punctuality, excellent time management, and reliability throughout. A special mention goes to our lettings manager, Noran, who provided us with the most relevant options and helped us quickly find our new home. We are incredibly grateful for his support!

Elena · 2 January 2025

★★★★★ 5/5

Trustpilot

Great Experience as a landlord

We have worked with Claire Gallagher-Doherty at Dexter's to let our properties for many years. Things are run smoothly, rents paid on time and they have found good, solid tenants that stay for long leases. The tenants seem happy and well looked after as well as the properties. Appreciate you and the team very much.

PF · 8 November 2023

★★★★★ 5/5

Google

I would highly recommend Dexters and especially amazing Lauren, who not only found the perfect property for me, but also was very helpful in all the steps of the process. She was always in touch with me and very responsive and attentive to my any of requests and questions. Thanks to Lauren, within less than a week I became an official tenant of an new amazing home.

E · 12 November 2022

★★★★★ 5/5

Trustpilot

Quick response

Quick response, always clarifying any questions, a very good agent.

KatherineFilpoJaquez · 12 October 2026

★★★★★ 5/5

Trustpilot

EXCELLENT ON EVERY FRONT

We have been using Dexters to manage our rental flat for many, many years and they have been excellent on every front. Over the past couple of years we have mainly dealt with Catherine McDowell who is a joy to talk to and who has been utterly dependable and efficient despite some quite challenging circumstances

Charlie · 30 October 2023

★★★★★ 5/5

Trustpilot

We want to the thank dexters agent…

We want to the thank dexters agent Jimmy dhingra and Charmaine for helping us finding the best property in short time span. Both of them very helpful and answer your all queries regarding the property.. Thank you so much Jimmy Dhingra and Charmaine

AMIT · 2 July 2024

★★★★★ 5/5

Google

Samantha is extremely professional at her job. At the same time, she is a warm person and although we were in Turkey, we had absolutely no problem communicating. She responded to all our correspondence in a timely manner. Certainly one of the biggest chances in keeping the house is Samantaha and her service. We thank her very much, we got to know the Dexter brand very well and she did it.PositiveResponsiveness, Quality, Professionalism, Value

Koray · 12 November 2021

★★★★★ 5/5

Trustpilot

Graziana & Angelo were super helpful!

We’ve been dealing with Angelo since a few months, who was very helpful in solving some issues and major repairs in our house. Recently, we’ve also dealt with Graziana, who was very quick to solve our issues at the start of our contract renewal. Graziana’s communication was great, over the phone and via email.

Charo · 14 November 2023

★★★★★ 4/5

Trustpilot

Property faults/repairs

Keep me posted and up to date with all areas of myProperty and any problems that the tenants report, these are then taken care of by the appropriate maintenance contacts.Donna is always very friendly but polite and efficient I have had a few areas for concern this week but are all in hand.

Karen · 5 December 2023

★★★★★ 5/5

Trustpilot

Very good experience

Very helpful stuff especially through our interaction with Joshua Moody

Mr · 30 September 2026

★★★★★ 5/5

Trustpilot

Excellent after service

We have been renting through Dexters and have found the whole experience to be a really positive one. Sometimes agencies can be great for the initial deal and drop off, but we have had the opposite experience. We have been really impressed by the management service provided by Dexters. In particular, property manager Khalisha has been exceptional; really going above and beyond to be as helpful as possible. 5 stars!

Deirdre · 23 May 2022

★★★★★ 5/5

Trustpilot

Thanks to Property Management Service…

Thanks to Property Management Service by Dexters and special to Monika.She is very helpful, always on phone with us and ready to help us, with professionalism. She is very nice and helpful.Thank you Monika for everything you do for us.I really appreciate your hard work.

Cristinel · 16 May 2024

★★★★★ 5/5

Google

This was our first time dealing with Dexters. Noran was helpful and professional throughout the entire process. He was always available to answer my questions and never left me waiting, and provided regular updates throughout every stage. I am happy with the service I've received.

Ming · 15 May 2024

★★★★★ 5/5

Trustpilot

Kudos Christian Pengelly!

I would like to commend Christian Pengelly for his professionalism and support in successfully and amicably resolving a rather serious issue with my tenant. He was always available when I needed him, responding to all my calls and emails, and making sure that we resolved the issue effectively and efficiently. Thank you Christian!

George · 21 November 2023

★★★★★ 5/5

Trustpilot

Consistently attentive

Myra and her team have always worked to get things done quickly - whether that’s re-letting my property or dealing with tenant issues. Myra always responds quickly to my calls and I have been extremely pleased with the service - so much so that I have now been with her for over 10 years.

Susan · 25 October 2023

★★★★★ 5/5

Google

Sam Forster is very thorough, following up on all questions on the property and most importantly - an excellent negotiator. Highly recommended. Sales Support (Janine Du Plooy) has been instrumental also in pursuing all manner of solicitor queries in order to make it through to completion.

Giuseppe · 15 April 2024

★★★★★ 1/5

Trustpilot

I'd rather rub salt in my eyes than deal with Dexter's again

After only asking for sales people to call to arrange viewings in my rented flat, that was too much for them to bother with. The team are rude, threatening, aggressive and absolutely do try to play my landlord and I off against each other. They tried to blackmail me, and only a month ago I was 2 days away from homelessness. Luckily the council and my MP were willing to take an interest and the matter went quiet. Of course they tried to extort me out of additional money too, which my solicitor advised should not be paid, just standard agreed rent, on time. I'm so pleased I won't have to speak to any of these ever again now I've moved on. Avoid Richmond branch. Lettings and sales are both hopeless. EDIT: 3 weeks after leaving the property, there is no sign of my deposit being returned, no problems communicated and nobody is in contact regarding my issues. I'm sure my new details shouldn't have been requested if Dexter's don't intend to use them for the purpose of returning my deposit, which was the point of the form I had to complete.

Michelle · 3 December 2024

★★★★★ 5/5

Trustpilot

Tenancy change made easy!

I have recently made some changes to my tenancy through Dexters. The process was simple and straightforward, and communication from the Dexters team was great throughout. I would like to thank Nathan Cain and Dan Faulkner, the latter having been particularly helpful!

Max · 21 June 2024

★★★★★ 5/5

Trustpilot

Bailey Gibson is helpful

Bailey Gibson is helpful, smooth process, no issues

Spatel · 19 June 2026

★★★★★ 4/5

Trustpilot

Really helpful team!

Archie has been super helpful and supportive through the process of putting through an offer of a property we want to rent. It was great to have him show us around too!

Gemma · 28 November 2024

★★★★★ 5/5

Google

We sold our property with Dexters, and they have been very good throughout the entire process. There were a few complexities along the way - no fault of the estate agent - and the Dexters team did an excellent job of navigating a smart way through to the finish line. No hesitation in recommending them - I would use them again for sure.

Richard · 10 January 2023

★★★★★ 5/5

Google

Harriet has been proactive in managing the whole process and kept things moving along quickly. She took the time to show me the flat and made sure everything was on track. Great to work with!

Rehan · 12 October 2024