Dexters Hampton reviews in Richmond upon Thames

★★★★★ 1/5

Trustpilot

NOT HELPFUL

Dexters took my flat in march.Despite good Communication weekly they failed to gain any offers.Their strategy seems to be , for you to keep reducing the price.I appreciate the market is tough but to get a call saying we do not want to sell this flat anymore left me flabbergasted.Clearly must look bad on their stats!They have removed my listing without any notice period at all.Such poor service from an agents that claims to be one of the best.Poor customer show from George and the team at the twickenham sales office.

Stewart · 19 July 2024

★★★★★ 1/5

Trustpilot

Q2 HR Solutions (QQI)

More than ten of us were made redundant by this company. We previously worked for Howsy until it was acquired by Dexters, and we were fortunate and grateful that Dexters absorbed us after the acquisition. We have been working for them under Q2 HR Solutions (QQI) in the Philippines. However, at the beginning of June, Dexters decided to discontinue outsourcing work offshore, resulting in our redundancy.The issue is that Q2 HR Solutions (QQI) has not yet provided us with our final pay, which exceeds the time limit allowed by labor laws in the Philippines. Most of us have worked for the company for over four years, dedicating our time and working hard. Based on the information we have gathered, the delay is on Dexters' part, as Q2 HR Solutions is waiting for their approval to honor our tenure. We are simply requesting what we rightfully deserve as mandated by Philippine labor law.Kindly expedite Q2 HR Solutions (QQI) release of our final pay, as it has already exceeded the timeframe permitted by Philippine labor law. Despite our patience, our queries and concerns have been ignored. We believe it is time to resolve this matter promptly.

Ronnie · 19 July 2024

★★★★★ 5/5

Trustpilot

Great Experience

I experienced a few initial difficulties with one of the letting agents, but everything changed for the better once Ryan Campbell took over my "case". From that point on, the entire process went incredibly smoothly. Ryan did an outstanding job of making my move as stress-free as possible. Even after I moved in, he proactively followed up to ensure that everything was perfectly sorted. I am incredibly grateful for his professional, attentive support and highly recommend working with him!

Mona · 3 October 2026

★★★★★ 5/5

Trustpilot

Thank you Alistair Maclean

I am a commercial property solicitor and usually have no time to leave reviews! However, in this case and on a busy Friday morning I have the pleasure of writing this review for Alistair Maclean at Dexters. Great agent! Assisted in progressing the sale for my client, in a professional and courteous manner. Kept communication open and pleasant. Chased otherside (buyer's solicitor) when needed to. I would recommend Alistair and look forward to working with him again in the near future.

Runa · 19 July 2024

★★★★★ 5/5

Trustpilot

Monika Piszczyk handled the replacement…

Monika Piszczyk handled the replacement of the boiler in my flat which is being rented out. From the outset, Monika was extremely professional and also had a very affable way about her which made the whole process, which could have been very stressful, manageable. Monika definitely gave me a "sleep easy" factor as I felt very assured that this big and costly project was in good hands. Furthermore, Monika dealt with a post-completion error quickly and with minimal fuss which really sealed it for me.

Devandran · 18 July 2024

★★★★★ 5/5

Trustpilot

Years of mould issues finally sorted

We have been renting our current property for almost 5 years and have had mould issues since the beginning of our tenancy. It was not until Monika Piszczyk took over the management of our property, did we finally get our severe mould issues sorted. Monika, with her determination and hard work, managed to get our landlord to finally agree to put in the money to install proper ventilation, get mould treatment and redecoration done. She saw through the whole process and made sure things were done well. Thank you Monika for fighting for our rights to live in a safe and comfortable home.

Safiah · 11 July 2024

★★★★★ 5/5

Trustpilot

Great!

I want to thank Ellis as she has been really helpful throughout our moving in process! Thank you!

The · 19 May 2026

★★★★★ 5/5

Google

What can I say…. Ben Ablett, you are a star. 💫 An exceptional unique agent with commendable dedication, perseverance and the will to stop at nothing other than reaching the end goal. Ben’s patience definitely deserves high merits. I have dealt with many estate agents in my time but no one gets even close, when it comes to the quality of service that Ben delivered. Always available to answer calls and pushing through to make sure things got done even on the most busiest days when he had to juggle other work commitments. The difficult process of completion that was almost beginning to loose my hope ended with the positive results all thanks to Ben’s hard work. Ben definitely deserves a promotion after this one. I thank you Ben, from the bottom of my heart !! 🌟⭐️💫

Dilly · 25 June 2024

★★★★★ 5/5

Trustpilot

Abigail was extremely helpful…

Abigail was extremely helpful throughout a difficult issue at our property involving an ongoing leak, damp and related problems. She communicated clearly, followed matters up promptly, kept us updated and helped make sure the necessary actions were progressed with the landlord and property management team.

Anthony · 19 June 2026

★★★★★ 5/5

Google

My partner and I enquired on a property from Dexter’s. Codie contacted me swiftly and organised a range of different viewings for us within our price range. Codie replies quickly to emails and was very communicative. When we had agreed on property she kept us in the loop and made sure to phone and email regularly. Codie was very helpful and always so friendly when talking on the phone. We both very excited to move into our new home.

Elizabeth · 25 June 2024

★★★★★ 5/5

Trustpilot

Amazing service from Charlie H.

Amazing and very professional service from Charlie H. Had a difficult repair to be done due to difficulties in a roof access and the expensive quote initially given. Charlie was very professional in communicating between me and the landlord, always keep me updated even if I didn’t chase and always push to get the job done with a very clear and effective communications.

Mahmoud · 23 January 2026

★★★★★ 5/5

Google

Amazing experience moving with Dexters, Hampton. Ben A is an exceptional agent who truly goes above and beyond for his clients. From the moment I contacted him, I was impressed by his professionalism, dedication, and knowledge of the local market. He kept me informed every step of the way, promptly answering any questions I had and providing regular updates on the progress of my rental property search. His responsiveness and attention to detail made the entire process seamless and stress-free and somehow fun too. Not only is Ben highly skilled at what he does, but he also genuinely cares about his clients. He took the time to understand my needs and preferences, ensuring that he only presented me with properties that were the right fit for me. His personalised approach made me feel really valued as a client and I knew I could trust him to find me the perfect home. Thank you Ben & Dexters, Hampton. I would definitely recommend Dexters for your next property endeavour!

Jasmine · 26 May 2024

★★★★★ 5/5

Trustpilot

Very happy with Dexters

We rented a property with Dexters a month ago. The process was very smooth and quick. We’ve now settled in and Dominic Glover has been very helpful in resolving all the issues faced when first moving in. Dominic is extremely proactive and a great problem solver. We hope this level of support remains for the full length of our contract, but from what we’ve seen so far, we are very satisfied. Thanks so much Dominic!

Silvia · 20 August 2024

★★★★★ 5/5

Trustpilot

Smooth experiencing applying for my tenancy agreement

Chloe Curd was lovely and attentive. I was anxious and all over the place with the amount of documents I had to upload in my tenancy application but she helped me so much and made the process smooth! Thank you so much Chloe!

Laura · 23 June 2026

★★★★★ 5/5

Trustpilot

Rachel Campbell is an excellent agent

Rachel Campbell is an excellent agent . She helped me rent my apartment at a higher rate . I do appreciate the services .Great and professional services.

Elias · 6 October 2026

★★★★★ 5/5

Trustpilot

Christian is outstanding-very caring…

Christian is outstanding-very caring and responsive. Working with him is great as we seem to arrive at an amicable solutions for both landlord and tenant. Appreciate his attentive service

ARUN · 23 September 2026

★★★★★ 5/5

Trustpilot

Great service from Olivier!

I recently had the pleasure of working with Olivier to renew my lease, and I couldn’t be happier with the experience. Olivier was incredibly proactive, ensuring that everything was handled efficiently and that I secured the best deal that perfectly suits my current situation. His extensive knowledge and honesty throughout the process were truly refreshing. If you’re looking for an estate agent who genuinely has your best interests at heart, I highly recommend Olivier!

Angelika · 19 August 2024

★★★★★ 5/5

Trustpilot

Excellent Property Management Service

I am very happy with the property management service provided by Dexter and I would like to give a special shout out to the Senior Property Manager, Petros Giorganios. There was an appliance broken in my apartment and needed repair service. Throughout the process, Petros followed up my case closely, give me clear instructions and options on what I could do/choose to get repair done. He would give me phone calls to clarify and explain the situation, like how I should arrange parking space in my property estate and make sure I got it right. During the phone call, he is very polite and explain things to me patiently.

Ken · 3 May 2024

★★★★★ 5/5

Google

Our lettings consultant Ben Ablett has been an amazing help during our rental property search. He was very motivated to find the right flat for my husband and me. He listened to our requirements and managed to find the perfect place for us. Ben is great at his job, but he is also a kind and cheerful person, so meeting with him is always a pleasure.

Natalia · 18 December 2024

★★★★★ 5/5

Trustpilot

Excellent service

I am very happy and grateful with how issues are promptly dealt with in management of my property.. Your timely communication with me and cost effecient solutions deserve high commendation I am over the moon with your service More grease to your elbows

Fred · 1 October 2026

★★★★★ 5/5

Trustpilot

Excellent work George Calderara and Isabelle Strack

My self and my husband had made the decision to value our property by 3/4 local estate agents. By far Dexter’s was the best so professional and I knew at that stage I wanted to instruct with them. George at the Hendon branch and Isabell were the two individuals we had the pleasure of dealing with. As much as I didn’t enjoy the process of selling and buying they could not have done any more to be supportive and professional. It’s a very emotional process and takes time and patience but like I said they were very professional, kind, patient and always there for a chat. Well done Dexters. Thank you George and Isabelle for everything. Trust them they will deliver and you will be impressed with them.

Marela · 29 April 2024

★★★★★ 5/5

Google

Ben Ablett at Dexters Hampton has been absolutely brilliant in helping me find a rental home! His professional and friendly manner truly shines, and he has been incredibly accommodating to all our needs and requests. He’s a quick mover, making the entire process smooth and easy. Ben excels at explaining every step along the way, ensuring we felt supported throughout. He is truly a top letting agent! Thank you, HelenaPositiveProfessionalism

Helena · 16 October 2024

★★★★★ 5/5

Google

Moving, we can all I think agree, be a stressful experience and Estate Agents don’t always have a great rep so it has been refreshing to work with Charlotte and her team at Dexters who have made their side of the process far less harrowing, Charlotte Ella and Seb have worked hard to deliver a high quality service always happy to deal with questions and queries and with the inevitable odd ‘hiccup’ moved quickly to ensure plans were not derailed. Charlotte and team good job……..

Shelley · 26 April 2024

★★★★★ 5/5

Google

Highly Recommend! I recently had the pleasure of working with Codie, an agent with Dexter, and I must say, the experience was nothing short of exceptional. Codie went above and beyond to help my partner and I secure our dream flat. Her kindness, promptness, and unwavering willingness to assist, even outside of regular hours, truly set her apart. From the moment we reached out to Dexter, Codie made us feel prioritised. She listened attentively to our requirements and preferences, ensuring that every viewing she arranged was tailored to our needs. Her knowledge of the local market was impressive, providing valuable insights and guidance throughout the process. What truly stood out was Codie's dedication to customer service. She was always accessible, promptly responding to any questions or concerns we had. Even during late hours, Codie was there, demonstrating her commitment to ensuring a smooth and stress-free experience for us. Thanks to Codie's diligence and professionalism, we were able to secure our flat swiftly and with confidence. Her attention to detail and proactive approach made the entire process seamless. I cannot recommend Codie at Dexter highly enough. If you're in need of a dedicated, reliable, and genuinely caring agent to help you find your perfect home, look no further than Codie. She exceeded all our expectations and made the journey to finding our new flat an absolute pleasure. Thank you, Codie, for your outstanding service!

Emmanuel · 26 April 2024