Dexters Hampton reviews in Richmond upon Thames

★★★★★ 5/5

Trustpilot

Exceptional service and dependability.

Myra has managed my properties for over ten years. This is testament to how I value the excellent service she provides. Myra makes sure the tenants are taken care of, proactively resolving issues promptly and giving me the peace of mind that my properties are being managed effectively. I would highly recommend Myra. Her professionalism and experience are second to none.

Chris · 26 October 2023

★★★★★ 5/5

Trustpilot

Thanks to Zendeca

So far our experience of renting through Dexters has been straightforward and relatively easy. Zendeca from the Battersea branch went above and beyond to get us a viewing of our perfect property, despite it being her day off and viewings having already been completed. She worked hard to get to know us so we could make the best offer to the landlords, and was responsive and kept us updated throughout the whole process. Zendeca was also understanding of our requirements and requests, and arranged some flexibility for us where possible. We love our flat and we're very grateful to Zendeca and the Dexters Battersea team for making it possible.

Jack · 1 December 2021

★★★★★ 5/5

Google

Grateful to everyone at Dexters Hampton for their continuous support and for always keeping me updated throughout the process! Shout out to Alex, George, Carolyne, Toby, Arun, among others from the staff I’ve been in contact with, for making sure everything runs smoothly - thank you! Keep up the good work!

Nikolina · 9 August 2025

★★★★★ 1/5

Trustpilot

No respect for tenants !

We have been in this flat for 17 years .Originally it was managed by a private estate agent that was taken over by Dexters a few years ago .At first they were ok but lately we had an emergency with a broken toilet : staff are not interested,been told to wait till I get a phone call ,result since yesterday the toilet has not been fixed .No apology ,nothing!They charge extortionate prices ,then vanish if/when then is an issue .Today is Saturday ,I work from home,I fear that nothing is going to be done until Monday.The minimum I have to give is 1 star but for this type of behaviour they deserve -5.As well staff behaving like this should not be part of their team and I strongly believe that management should act !

Chris · 27 November 2021

★★★★★ 5/5

Trustpilot

11/10

Can't recommend highly enough, sensitive, flexible and responsive to your needs. Special mention goes out to Nia in the lettings team at Dexters Lee, and Andrzej, Tyron & Sacha in the property management team. Persistent, tenacious, and always polite (and in all the right ways).

Ben · 7 October 2026

★★★★★ 5/5

Google

Katie Cribb and Bernadette were amazing in our recent house purchase. Katie guided us through the process with professionalism and care, ensuring everything went smoothly. Bernadette, with her extensive property knowledge, was invaluable during our viewing and decision-making. We couldn't have done it without their help. Thank you both!

Ela · 25 June 2024

★★★★★ 5/5

Google

Tom Hopkinson at Dexters Hampton has been such a pleasure to work with from day one. He helped me above and beyond with questions and answers that were a struggle to find online. He has alot of knowledge of the industry. He has always been so pleasant, professional and polite. I highly recommend him and his team at Dexters.

Sarah · 28 November 2023

★★★★★ 5/5

Google

We have had a very good experience with Dexters in Hampton. Since we registered with them, they have sent us lots of information about prospective properties and we have been able to reach agreement on a property we liked very quickly. Toby Ryan was especially helpful, efficient and professional in enabling us to negotiate a fair price with the sellers. Pippa who showed us round the house on our first visit was very friendly and provided us with lots of useful background information about the house and the area.PositiveResponsiveness, Quality, Professionalism, Value

Penelope · 24 October 2021

★★★★★ 5/5

Google

I have been very impressed with the professionalism of the whole Dexters Hampton Team during my sale experience to date. Jaye Meredith was my assigned Sales Manager who consistently kept me up to speed on a regular basis, twice weekly with updates on viewings & viewing feedback, she made sure I was always up to speed, at all times. All of the sales team, administration team and their assigned photographer have done a great job, so thanks to Martin & Toby and the Sales Managers, but I particularly want to thank Kelly Harris for working so hard to secure my sale. I would definitely recommend the Dexters Hampton team to friends of mine planning to sell in the Hampton area.PositiveResponsiveness, Professionalism

David · 24 October 2021

★★★★★ 5/5

Google

We used Dexters Hampton to sell our house. The experience overall was very positive. We had three main contacts that helped us: Toby, Martin and Kelly. Each were very responsive, friendly and helpful in helping us navigate the sale. Martin helped to secure slightly more than the asking price which was always welcome. Kelly helped to oversee the actual sale - exchange, completion etc. If selling/buying/renting a property, not sure you can do much better than the team at Dexters Hampton, highly recommended.PositiveResponsiveness, Professionalism

Devlin · 24 October 2021

★★★★★ 5/5

Google

I am extremely satisfied with the service provided by Dexter Hampton specially Hannah Murray. She is always keen to help answering any questions and sorting out any issues. Dexter was for sure the best choice we made to sell our house.

Regina · 26 October 2024

★★★★★ 4/5

Trustpilot

We recently moved into our apartment

We recently moved into our apartment. Unfortunately the apartment had issues but the maintenance team were fantastic. I really appreciate how Petros helped me resolved every issue, he walked me through it and checked that everything was completed. The Dexter’s management team are so supportive and helpful. Issues were quickly resolved.

Odessa · 10 May 2024

★★★★★ 5/5

Trustpilot

Excellent communications

Donalina has been instrumental in keeping me updated with an issue I reported around a water leak in a flat above mine. She always called me and for me that’s the best thing about her. So many times I engage with agents who say they’ll call back and it never happens. Not the case with Donalina. Very good 👍🏽.

Tita · 18 November 2023

★★★★★ 5/5

Trustpilot

A very responsive team and more…

A very responsive team and more importantly understands the issues you’re trying to solve and works on your behalf to get them fixed. Thankful to have Stephanie Thame managing things for me and will always see things through to ensure any issue is fully resolved.

Noah · 8 October 2026

★★★★★ 5/5

Google

We rented our property with Dexters. Charlotte and Tom were excellent. We then decided to sell. We dealt with Toby who was great at keeping us posted. We also dealt with Belle who was helpful with viewings. We accepted an offer within 3 weeks. We then dealt with Alistair who was really good at keeping us posted and chasing up the buyers solicitor. We completed within an agreed timeframe. Would certainly recommend.

James · 24 October 2022

★★★★★ 5/5

Trustpilot

Great experience working with Naiomi Auguste

I have great experience working with Naiomi Auguste as my property manager. She is always quick to respond, efficient in dealing with any issues and makes sure things get done. Communication is clear and professional, and it’s reassuring to know that any concerns are handled promptly. I would highly recommend her to anyone looking for a reliable and proactive property manager.

BCS · 24 June 2026

★★★★★ 5/5

Trustpilot

Jess Lynach is a property manager at…

Jess Lynach is a property manager at Dexters in St. Margaret’s, Richmond and she’s absolutely brilliant. From the way she speaks to the way she manages the property we are renting, she is just delightful. She got the job done beautifully and her communication is right on point and very polite. I highly recommend her and I’m sure you are not gonna be disappointed in working with her.

Andreea · 13 March 2023

★★★★★ 5/5

Trustpilot

Great services and very professional

We recently moved into our new rental house with help from Ashley at Dexters Battersea. Ashley has been super helpful throughout the whole rental process. Very professional, effective, thoughtful, and perfect in following up and giving updates. We are very impressed with the service that Ashley provided. We were dealing with another Real Estate company when looking for a rental house in the same area, and we were so glad that we went with Dexters but not the other company which happened to carry the same house we rented through Dexters!

Daphne · 22 September 2021

★★★★★ 5/5

Google

In all my years of dealings with various estate agents, I've never come across an individual quite like Ben Ablett. From start to finish, he has shown competence, determination, helpfulness and resilience. He got us through a rather tricky negotiation with great tenacity and patience. Thank you Ben.

Laura · 25 June 2024

★★★★★ 5/5

Google

I am extremely satisfied with the service provided by Dexter Hampton specially Hannah Murray. She is always keen to help answering any questions and sorting out any issues. Dexter was for sure the best choice we made to sell our house.

Regina · 16 October 2024

★★★★★ 5/5

Google

Sebastian Baldwin was a great agent and I really felt he was batting for me to get a home. He put a lot of work in and despite ultimately not going with Dexters, I thoroughly respect his input and advice.

Justin · 29 October 2024

★★★★★ 5/5

Google

Charlotte has been a great support in ensuring a smooth process for any communication relating to my house tenancy as well as looking after my tenants. She is both professional and friendly and a great ambassador of the company. Thanks Charlotte.

Amanda · 12 October 2024

★★★★★ 5/5

Trustpilot

Excellent and professional

This is the first time I’ve let a property and I’ve found the islington branch to be excellent .. I’ve dealt with Adam king and Jude hill and they both been great ( being new to this I’ve had lots of questions and they both been on hand to answer all my queries immediately !!) they rented my property within days of me instructing them which is fantastic .. excellent and professional service would happily recommend them .

Mr · 19 December 2021

★★★★★ 5/5

Google

Having recently used Dexter’s Hampton to find a property in the rental I had a very positive experience, from initial call to arrange a viewing to finalising a contract. We had interactions with a few of the team in the office and they were all great. Ryan has been our main point of contact and he has always been at the end of the phone with answers and positive spirit.

Iosif · 12 December 2022