Dexters Hampton reviews in Richmond upon Thames

★★★★★ 5/5

Trustpilot

Thank you Anthony Grundy and Dexter’s

Anthony Grundy assisted me with the renewal of my lease. Initially, I was overwhelmed by my rent and bills and was happy to give up my rented flat as my mindset. He gave me time to respond as I was working crazy hours, sound advise and made sure I feel supported as I renewed. Thank you Anthony for your patience, to my landlord and to the Dexter’s Team.

Maria · 9 July 2023

★★★★★ 5/5

Trustpilot

Upgrading work under difficult circumstances

We have had a lot of upgrading work done to a house that had not had a change of tenant for many years, only to then find we needed additional works when it was declared a HMO. Chris and Pam have given us excellent service and achieved this with the tenants in situ, and in difficult circumstances while Covid was still a factor.

Guest · 7 November 2023

★★★★★ 5/5

Trustpilot

I have used Dexters property management…

I have used Dexters property management for a number of years on one of my properties and would recommend highly. You do hear so many horror stories from friends of unethical agencies and crippling expenses, but Dexters differs.The communication from my Property Manager, Louis Preston has been great and service over the past 2 years has flown.

John · 15 March 2024

★★★★★ 5/5

Trustpilot

Pleasure working with Alistair

Absolute pleasure working with Alistair Maclean at Dexter's to get our mutual clients transaction completed so swiftly, smoothly and efficiently. Such a delight to work with and pushed all parties to get completed in a speedy and professional timescale. Communication was a breeze thank you Alistair!

Pam · 26 September 2024

★★★★★ 5/5

Trustpilot

Pedro is a great man

Pedro is a great man! He has a good listening ears and he get things resolved quickly.

Ebun · 17 June 2026

★★★★★ 5/5

Trustpilot

first class property management

Natasha is a very experienced operator who has looked after our flat diligently for many years, even before dexters. she and her team in wapping take problems away from us, which is ideal, and if they need to consult us, they normally have a suggested solution to the issues that crop up. equally they broker new rental agreements efficiently and treat tenants fairly

Michael · 20 October 2023

★★★★★ 5/5

Trustpilot

Thank you Dexters!

The team at Dexters is amazing! They have been advising me about my rental property for nearly two decades and I wouldn't work with anyone else. I'd like to give an especially big shout out to Bobby Nizzar & Natasha Cree for their recent exemplary work, but also to the rest of the team who work so hard behind the scenes. Thank you Dexters!

Sarah · 25 September 2023

★★★★★ 5/5

Trustpilot

Thank you to Alistair Maclean for…

Thank you to Alistair Maclean for making our shared client's sale transaction run as smoothly as possible. Alistair went above and beyond to achieve a successful outcome for our mutual client. Alistair's assistance on the sale was greatly appreciated and I look forward to working with Alistair again the future.

Sophie · 12 July 2024

★★★★★ 5/5

Google

Thank you for the Dexters Team and special thanks to Jazz and Alistair, they are two wonderful people. From viewing to moving in they helped on all stages step by step and they are very much professionals and helpful. We needed not to worry about anything as they guided us and made the process smooth. Great thanks Jazz and Alistair.

Julian · 28 December 2023

★★★★★ 5/5

Trustpilot

I’ve had the pleasure of dealing with…

I’ve had the pleasure of dealing with Leighton Hanson at Dexters and have found them to be so efficient and professional with such great communication and often doing that little that little bit extra to try and get issues resolved. The experience really has made me feel confident that our property and tenants are in good hands.Thank you Leighton!

Sarah · 11 January 2024

★★★★★ 5/5

Trustpilot

The Dexter team at Cricklewood have been fabulous…

The Dexter team at Cricklewood have provided us with a fabulous service in all the dealings we have had with them from start through to sale. The communication between us and the team has always been clear, relevant and simple. It doesn’t matter if the lead on your sale is not available, everyone has a grasp of the detail, are only too happy to help or get back to us. The office is impressively headed up by Neela who has given great advice along the journey and we have worked with Jamil, Samara & Nathalia really well.

David · 15 February 2022

★★★★★ 5/5

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Karl Reynolds has been helpful and…

Karl Reynolds has been helpful and efficient in helping to resolve the issues with my rental that they manage.

Consumer · 28 May 2026

★★★★★ 5/5

Trustpilot

Tamara at Dexters has been extremely…

Tamara at Dexters has been extremely helpful and professional and I am incredibly grateful for her help and support she has offered to u in the last two years. I highly recommend Tamara's and Dexters Management Service. 5 star service at all times

Viktor · 25 October 2024

★★★★★ 5/5

Trustpilot

Paul Ford - Head of Property Management

Paul Ford - Head of Property Management is a superstar. He goes above and beyond and all my constant demands are queries are dealt with super efficiently and in a timely fashion. Have to mention Nasra and Pam Simmons who also deal with my portfolio and are always available with whatever info / help I needWould recommend!Thank you Paul Pam & Nasra

Sam · 27 October 2023

★★★★★ 5/5

Google

Thank you for the Dexters Team and special thanks to Ela Collins she is such a wonderful person. From viewing to moving in she helped on all stages step by step and she is very much professional and helpful. We needed not to worry about anything as she guided us and made the process smooth. Great thanks Ela. 😊 …

Neel · 12 December 2023

★★★★★ 5/5

Google

Had a great experience viewing houses to let with Ela. She was super friendly and easy to talk to. She got our viewings set up quickly and was flexible with timings so we could make it around work. Really great and would highly recommend her to anyone whos looking to rent in the Hampton area. Thanks so much Ela!

Ana · 28 December 2023

★★★★★ 5/5

Google

Toby Ryan was extremely efficient, I would highly recommend. He carefully listened to the specification we had for our next property and didn’t contact us until more than a year after our conversation - the minute our ideal home came up. Within 2 days we had our offer accepted! Fearing we hadn’t even put our home on the market so may loose our opportunity, Toby reassured us that he and his team were confident they could find us a buyer. Within a week it was secured. Pretty much the ideal home buying / selling experience for us, two months later we are already settled in. Very happy!PositiveResponsiveness, Quality, Professionalism, Value

Tracy · 12 January 2022

★★★★★ 5/5

Google

We have just bought a house through Dexters Hampton and it has been a pain free and straightforward experience. Toby Ryan at Dexters has dealt with our purchase and he has been very professional throughout. He has communicated quickly, clearly and effectively at each step of the way so we have known exactly what is happening. Negotiating an acceptable price - always the tricky bit - was done fairly and we were given time at each point to think through the options. We didn't feel rushed or panicked and, as a result, feel happy with the price agreed with the sellers. Buying a house is stressful - I've avoided it for 27 years - but Toby made sure that it was a good experience and we are now really looking forward to moving to our new home.PositiveResponsiveness, Quality, Professionalism, Value

Tim · 12 January 2022

★★★★★ 5/5

Google

Dexter's have been fantastic in helping us sell our property, and have found us a great buyer. From the off-set, Abigail Boucher, valued our property and launched our house quickly and efficiently with minimum fuss. Abigail was by far the most engaging and knowledgeable agent we spoke to. Jaye Meredith did a great job in keeping us informed with the progress of our sale, keeping us regularly posted with the strategies they were implementing to find us the perfect buyer. We would also like to say a big thank you to Martin English who found us a great buyer, he has been great in keeping in regular contact to ensure the sale goes through smoothly. Overall I cannot rate Dexter's more highly, we have had a great experience in both purchasing and selling through Dexter's. An A+++++ servicePositiveProfessionalism

Ed · 12 January 2022

★★★★★ 5/5

Google

Dexters are in a class of their own! We have lived on 3 different continents and worked with a number of real estate people and agencies over the years. Some of them were pretty bad, some of them were OK, and in the case of Dexters they are at the top of their field and would recommend them to anyone buying or selling a home. We have made a recent home purchase and In short, Dexters were simply amazing! We were sort of half looking at houses and Martin, our Dexters estate agent, quickly identified the type of home we were looking for. He worked diligently to find the right properties to show us and in a very shot amount of time we found the property for us. However, the service from Dexters had only begun. As mentioned we were only half looking for a house, so we were not as prepared as we should have been and this is where Martin and the Dexters team really stepped up. Dexters mobilized the internal team and external partners to enable us to sort out the financing, solicitors, etc. so we could get through the process as quickly and painlessly as possible. Martin was always there to help move things along and ready to get others involved when needed at critical points in the process. Annmarie, Tom (both of them), and numerous others really jumped into to help move the process along. We owe a big thank you to Martin and the Dexters team in Hampton. The experience on the home purchase was so good, we also selected Dexters as our letting agent for our other property!PositiveResponsiveness, Quality, Professionalism, Value

Sheridon · 12 January 2022

★★★★★ 5/5

Trustpilot

A Skilled Dexter’s Agent

I worked with Mohammed Amin on our recent lease renewal and replacement contract. Mohammed was extremely helpful and prompt in our negotiations; he was empathetic and patiently explained the contract details. Simultaneously, he coordinated with the landlord with extreme care, showcasing his leadership skills. Additionally, Mohammed provided us with multiple solutions that suit both the tenant and landlord.

Ana · 15 January 2024

★★★★★ 1/5

Trustpilot

Don’t choose Dexters

Hello Guys!We have rented 3 bed house from Dexters. We have signed contract first 8th Aug. Then when we go to the house for cleaning we get shocked. The house like cowshed:) they did something and we moved 17th Aug. One bedroom Out of use because really strong smelling carpet or something. Now we can’t use another room as well because radiator suddenly getting cold after boiler turn off. Toilet Flush is doesn’t work Etc. We have so many problems we’re waiting for Dexters will do something but today I got email. They’re asking what’s your problem:)) and one of the management manager said if you don’t like you leave the house. :)) it’s been more than 4 Months and I got final mail if you don’t like leave the house :)) My advice if need to rent house from Dexters Check the house EmptyCheck everything even tabs, flush, floor furniture, smell.Because after signing the contract you can’t get solutions.For small problems they are good likeTab changeWashing Machine Change

Kayra · 30 December 2021

★★★★★ 5/5

Trustpilot

Kirlon has been so helpful during our…

Kirlon has been so helpful during our tenancy, very communicative and quick to resolve queries/issues!

Customer · 18 June 2026

★★★★★ 5/5

Trustpilot

Great estate agents

I would like to say special thanks to Monika who was really helpful and took care of everything during her inspection at my flat. She noted every fault during her visit and she was very quick to get in touch with my landlord to sort out everything in one day. I am really happy for choosing Dexters.

Ekin · 26 January 2024