Dexters Hampton reviews in Richmond upon Thames

★★★★★ 5/5

Trustpilot

Alistair Maclean was very helpful!

I recently worked with Alistair Maclean of Dexters in a complex leasehold sale (the client's previous solicitors had failed to registered documents from 2001). Locating and obtaining the unregistered documents, getting consent from the freeholder's new lender, and registering those documents with HM Land Registry took several months. During this time the buyer had three changes of solicitor due to staff leaving. Alistair did an excellent job of managing all parties' emotions and moving matters forward to enable us to successfully complete the transaction.

AH · 10 February 2023

★★★★★ 5/5

Trustpilot

Julian Daley is great

Julian Daley is great.Julian is our property manager, he help us arranged to fix stuff on time.Eg, there was sth wrong with the fridge.m, he arranged the vendor to come and investigate and fix it, within a short period of time.When I there were issues, he could guide us promptly or redirect us to the relevant parties.Overall, he is very helpful and provided prompt feedback. Thanks for your help

Uy · 2 December 2023

★★★★★ 5/5

Trustpilot

It started when a friend's flat was…

It started when a friend's flat was passed to Dexters. I was dealing with this matter and met Christian Pengally the Lettings manager. He was cheerful and helpful throughout and even managed to get the owners deposit back despite the difficulties due to the tenant passed away. Will not hesitate to recommend him and Dexters.

ET · 9 October 2026

★★★★★ 5/5

Google

Dexters has managed a letting for many years and always provided a good service. We have recently decided to sell the property and instructed Dexters to act for us. Toby Ryan has been outstanding - brilliant customer service, excellent attention to deal and super quick in all communications. Highly recommend dealing with Toby.

James · 23 September 2024

★★★★★ 5/5

Google

Toby and Alastair made the job of selling the property so easy. Both are consummate professionals who always had an excellent grasp of what was happening at each stage of the chain. They were proactive and gave me regular updates. I never had to chase them. Toby effectively rejected any requests from the buyer to reduce the price following a survey. I'm so glad I used Dexters. These guys provided real value for money and thoroughly deserve the fee they charge. Something I've never been able to say about estate agents I've used in the past.

Mike · 12 January 2023

★★★★★ 1/5

Trustpilot

A horrible experience

A horrible experience. Dexters arranged a viewing for us at the property when the previous tenant’s furniture was still in the flat. There was serious damp damage on the wall linings behind that furniture. They did not disclose this even though they were aware of a serious leak in the building and then failed to acknowledge their gross marketing practice. We made an offer. On the first day of our tenancy we discovered the damp on the walls, faulty electrics, faulty heating units and mold on the window blinds. Beware of trusting them

Nikoletta · 12 January 2023

★★★★★ 5/5

Trustpilot

Monika to the Rescue!

Our experience with Dexters has been exceptional. We've been with them for eight months, and they have consistently been responsive and helpful. From the beginning, Monika has been incredibly supportive, efficiently managing communication between us and the landlord and promptly addressing any issues. Her dedication and professionalism have made our experience with Dexters genuinely outstanding.

Jesse · 20 August 2024

★★★★★ 5/5

Trustpilot

Great customer service!

I moved into my new property on the 20th December 2022, just before Christmas which is a hectic time for everybody! However, with the assistance of Dexters (especially Bill) they have made my move very smooth and hassle free. Bill has been nothing but helpful, proactive and attentive. He has gone above and beyond to answer all of my questions and always gets back to me when he says he will (a lot of people don’t!). Bill has (and will continue to I’m sure) provided me with excellent customer service.

Anonymous · 3 January 2023

★★★★★ 5/5

Trustpilot

Puneet has been my tenancy manager for…

Puneet has been my tenancy manager for a property I let via Dexters. She has been extremely helpful on a variety of different issues that have come up relating to contracts, deposits, evictions, tenant damage and accounts settlement. She has provided accurate advice and guidance and goes above and beyond. Puneet deals with my queries in a timely fashion and is also very friendly. Great customer service. Thank you

Deepika · 13 November 2023

★★★★★ 4/5

Trustpilot

Emma Wheeler has been my account…

Emma Wheeler has been my account manager for all admin / accounts related issues for nearly 2 years. Very efficient and thorough. Cannot fault.

Customer · 15 June 2026

★★★★★ 5/5

Google

We had great service with Dexters who helped us through a very lengthy sale process- ot so it seemed to me. Toby and Alistair were really instrumental in keeping our momentum going which was needed. I was really happy with their ability to secure us the best deal and then their support to cross the finish line! Thanks a lot to all of you. Cara and Kurt

Cara · 28 December 2023

★★★★★ 5/5

Trustpilot

I would like to say a big thank you to…

I would like to say a big thank you to our property manager Petros Giorganios. The service that we received throughout our tenancy was exceptional.Although there were several issues in our block, Petros was always there for us every time we needed him. We received our deposit back really fast with minimal fuss. Thank you Petros.

Aeval · 23 July 2024

★★★★★ 5/5

Trustpilot

Professional Service

Donalina Gargrupe is my point of contact as a property manager for the place that I rented via Dexters. I had previously rented from Dexters but Donalina’s service level is beyond my expectations. She’s responsive and helped me follow up closely for issues that I identified for a house that I newly moved in. For any issue I raised I’m confident that she will help me get it resolved.

Cassie · 31 October 2023

★★★★★ 5/5

Google

I was dealt with Ashleigh Hall and she was very efficient in the whole process from the viewing till the offer was accepted. She kept me updated and was always approachable very happy with everything and Ashleigh was very quick in getting it all sorted. I highly recommend her. Thank you Ashleigh.

Wahida · 23 September 2024

★★★★★ 5/5

Google

We have had a wonderful experience with Dexters whilst searching for a new rental property. Xian at Dexters Hampton has been so friendly and a pleasure to deal with. My two little girls adored her when we met at our first viewing of the property! Xian was welcoming and warm but also incredibly knowledgeable re.the property, helpful and professional throughout. I would highly recommend Dexters Hampton and Xian in particular.

Little · 4 April 2025

★★★★★ 3/5

Trustpilot

Lots of issues when moving in, helpful getting these sorted

I recently moved into a property let by and managed by Dexters. One of the reasons I chose Dexters was because I thought I would be less likely to have issues with it being a larger company. However when I moved in there were a wide range of issues including mould, furniture that was supposed to be removed, broken appliances and blocked drains. Basic checks before I moved in would have identified these issues.

Alexander · 25 May 2026

★★★★★ 5/5

Trustpilot

Exceptional Service - Highly Satisfied!

Thanks to Shayan, I am incredibly happy and satisfied with the service provided, and I can confidently say that I will be recommending both Shayan and Dexters to anyone in need of their expertise.In summary, if you are looking for a real estate agent who is responsive, helpful, and will go the extra mile to ensure your satisfaction, I wholeheartedly recommend working with Shayan at Dexters. Thank you, Shayan, for your outstanding service!

Pinar · 7 July 2023

★★★★★ 5/5

Trustpilot

Thank you Sophie Sheppard for making my…

Thank you Sophie Sheppard for making my stay wonderful.

Prageet · 17 September 2026

★★★★★ 5/5

Google

My partner and I had the privilege of working with Sebastian from Dexters in Hampton and are now living in our dream cottage! He made the process extremely easy for us- we were in our new place within 2 weeks of viewing! My partner is a very experienced renter and she found this rental process the simplest and most efficient yet. Thank you Sebastian!

Claudia · 27 January 2024

★★★★★ 5/5

Trustpilot

Brilliant tenancy changeover incl. redecoration by Dexters

As a landlord, Dexters have been fantastic at managing our property, firstly recommending and securing a 25% increase in rent from last year; secondly in managing multiple repairs and a repaint in only a 6 day void period; and lastly in communicating all this despite time-zone differences. Special thanks to Vanessa Barosso, Natasha Cree and Natalie Stubbs, apologies if I forgot to mention anyone working in the background.

Daniel · 27 October 2023

★★★★★ 5/5

Trustpilot

Im giving five star only to Connor…

Im giving five star only to Connor manager of the property management department. After 5 long months of stress and frustration for unsolved issues of the property, he has took charge of the situation and helped us promptly getting all sorted in couple of weeks. Amazing job. Thank you so much Connor!

Laura · 5 September 2024

★★★★★ 5/5

Google

Dexters Hampton makes selling a house a painless experience. I’ve mostly dealt with Toby and Jaye and they have been great with communication, keeping everything clear and simple. They have worked hard to secure a good buyer for our home and we are delighted at how things have progressed so far! Edit: Unfortunately our initial sale fell through, however, Dexters had the house back on the market with viewings right away and secured another buyer within a couple of days. I’ve dealt with Martin this time who has been really great. Very communicative, really worked hard to keep things moving and finding solutions when things did get a little tricky. Today we exchanged/completed and we are delighted!PositiveResponsiveness, Professionalism

Natalie · 24 October 2022

★★★★★ 5/5

Google

Finding a property is very stressful, but Jaye at Dexters, Hampton has been amazing. I know she will find me my perfect home. Inventory is very low, it’s a sellers market currently but I have every faith in her and with Dexters as a whole. The team are polite, they listen and communicate in a timely manner. This is why I have sold all my previous homes through Dexters and they will always be my go to Estate Agent. Thank you Jaye!

Jagdeep · 24 October 2022

★★★★★ 5/5

Trustpilot

Always a smotth experience

Dexter's are really friendly and go out of their way to help. I dealt with Petros Giorganios who was always on top of any queries or anything that needed attending to, it was always a smooth experience dealing with him.Great with updates and arranging works to be done and always good to speak to

Craig · 31 July 2024