Trusted Agent profile · Richmond upon Thames

Chestertons Richmond reviews in Richmond upon Thames

4.6

★★★★★ Excellent

2,363 reviews across 2 platforms

23a Friars Stile Rd, Richmond, London, TW10 6NH, Richmond upon Thames, TW10 6NH

Part of Chestertons, see every office.

Chestertons's office in Richmond upon Thames, at 23a Friars Stile Rd, is rated 4.6 out of 5 across 2,363 reviews on two platforms, including 231 Google reviews rated 4.9.

Google logo

4.9 / 5

231

Reviews on Google

This office

Trustpilot logo

2,132

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fantastic experience from start to…

Fantastic experience from start to finish. Very efficient, professional and friendly service. Can’t rate them highly enough!

TH · 22 September 2022

Agent replied · 23 October 2024

Thank you for your review!

5/5

Trustpilot

Great service!!!

Great service, used them as a Landlord and really happy to recommend. Luana & Charlotte helped me in the transaction and were superb!!

Jeremey · 7 December 2021

Agent replied · 23 October 2024

Thanks for sharing!

5/5

Trustpilot

Efficient and helpful -

Would definitely recommend for lettings

Alex · 3 October 2023

Agent replied · 23 October 2024

Thanks Alex!

5/5

Trustpilot

Very helpful

I found our agent to be helpful, friendly, and easily contactable. We will definitely look to continue renting with Chestertons in the future.

Charlotte · 11 November 2021

Agent replied · 23 October 2024

Thank you for sharing your review Charlotte.

4/5

Trustpilot

Landlord experience

Always had very positive experiences with Chestertons SW Lettings, quick to respond to messages and deal with any problems that arise efficiently. Would recommend.

TSmith · 9 September 2021

Agent replied · 23 October 2024

Thank you for taking the time to post a review.If there is anything we can do to improve our service please do let us know!

5/5

Google

Lucas at Chestertons could.not have been more helpful. He acted promptly and professionally to any of my requests. He was always available for.the many phone calls I placed. I am very happy with his service

Lee · 12 November 2023

5/5

Trustpilot

Our move has been swift and efficient…

Our move has been swift and efficient and we are happy with Chestertons' service - would recommend!

Mia · 23 August 2022

Agent replied · 23 October 2024

Thank you

5/5

Trustpilot

First class sales and lettings agents

First class sales and lettings agents. Lovely staff members who give great feedback and are happy to get things done quickly.

Michael · 16 February 2022

Agent replied · 23 October 2024

Thank you for leaving your review Michael!

4/5

Trustpilot

Positive experience

Overall, experience was positive. Some problems arose but solutions were quickly found and executed in an efficient manner. Helpful team.

Raquel · 3 March 2022

Agent replied · 23 October 2024

Thank you for your feedback Raquel!

5/5

Trustpilot

My experience with Chestertons was…

My experience with Chestertons was delightful. The support they provided is great and professional. Thanks all guys… Yousef

Yousef · 1 June 2022

Agent replied · 23 October 2024

Thank you for sharing!

1/5

Google

Beware, they provide incomplete and incorrect information. I'm a victim, you can be too.

Murat · 12 November 2022

Agent replied · 11 November 2024

Dear Murat, we’re sorry to see you have left us this rating. After investigating this with the team, we are aware that you were unable to proceed with a property with us due to your referencing failing, and our client not wanting to proceed with failed references. We are sorry that you were not successful with the property. If you would like to discuss anything further, please let our team know.

5/5

Trustpilot

Madi D was amazing…

Madi D was amazing in helping me get the perfect flat ! Very responsive, friendly and helpful :)

Kaelynn · 29 April 2022

Agent replied · 23 October 2024

Thank you for taking the time to leave Madi such a lovely review

5/5

Google

Sean was very polite, courteous and followed up when he said he would.

Del · 13 November 2019

4/5

Trustpilot

Very helpful and speedy

Very helpful and speedy. Helped arrange a remote viewing during the pandemic and all the arrangements went smoothly without a hitch!

Marvin · 10 November 2021

Agent replied · 23 October 2024

Thank you for the review!

5/5

Trustpilot

Chestertons SW Lettings

Chestertons SW Lettings - Responsive, efficient and proactive real estate agent. Maybe that's why they've been my agent for over a decade!

Evelyn · 26 August 2021

Agent replied · 23 October 2024

Thank you for sharing!

5/5

Trustpilot

Excellent service

Excellent service, clear and open communication, very helpful and friendly, went above and beyond to help us when moving in

Giulio · 22 December 2021

Agent replied · 23 October 2024

Thank you for sharing Giulio!

5/5

Trustpilot

Great service

Despite a few hiccups along the way to find new tenants we had great support and a very professional service though out

Mrs · 19 August 2021

Agent replied · 23 October 2024

Thank you for leaving us a review!

5/5

Trustpilot

Seb was great

Seb was great - very reliable.

Alex · 17 August 2021

5/5

Trustpilot

Extremely helpful staff

Extremely helpful staff, kept good connection between the landlord and the potentially tenants, providing full and very accurate service.

Adnan · 9 February 2022

Agent replied · 23 October 2024

Thank you for your review!

5/5

Trustpilot

Kai did a great job with my flat…

Kai did a great job with my flat purchase. Always very friendly professional and efficient. I’d definitely recommend.

Mark · 31 March 2022

Agent replied · 23 October 2024

Thank you for your review Mark!

5/5

Trustpilot

Anson always responsive.

Anson Nyako has always been very responsive and whatever issues I've had have been quickly resolved.

Shavasti · 29 June 2022

Agent replied · 23 October 2024

Thank you Shavasti!

5/5

Trustpilot

Simple and straightforward- perfect!

A great experience from start to finish.nice and simple- well informed and committed to getting it done quickly. Thank you

NA · 30 November 2021

Agent replied · 23 October 2024

We are so pleased to hear, thank you for the review!

5/5

Trustpilot

Honest and helpful advice

ALex was helpful at all stages to get something agreed,

Nick · 9 February 2023

Agent replied · 23 October 2024

Dear Nick,Thank you for taking the time to inform us of the positive experience you have recently had with the Lettings Team at James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review.

5/5

Trustpilot

Tamara Price at Chestertons South West…

Tamara Price at Chestertons South West lettings was so helpful, always available on the phone and super friendly. Would 100% recommend!

Amelia · 14 September 2021

Agent replied · 23 October 2024

Your feedback has been shared with Tamara! Thank you for taking the time to write a review,

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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