5/5
TrustpilotMatthew from SW Lettings
Matthew was helpful, friendly and clear from our first meeting to the handover. I would recommend Chestertons lettings and am very happy with the help and guidance Matthew and the team provided
Trusted Agent profile · Richmond upon Thames
Chestertons Richmond reviews in Richmond upon Thames
★★★★★
2,363 reviews across 2 platforms
23a Friars Stile Rd, Richmond, London, TW10 6NH, Richmond upon Thames, TW10 6NH
Part of Chestertons, see every office.
Chestertons's office in Richmond upon Thames, at 23a Friars Stile Rd, is rated 4.6 out of 5 across 2,363 reviews on two platforms, including 231 Google reviews rated 4.9.
Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAbsolute pleasure!
Working with Chestertons has been an absolute pleasure! As as inventory company, our job can be very time critical when it comes to timings, Sarah, Madi and the rest of the team are always efficient. We look forward to continuing working together in the future!
Agent replied · 23 October 2024
Thank you for sharing! We are so pleased to hear this.
5/5
TrustpilotRenewal process smooth as ever with…
Renewal process smooth as ever with Niema . Thank you !
4/5
TrustpilotMy request was short and simple
My request was short and simple. Nonetheless, it was dealt with promptly and courteously.
Agent replied · 23 October 2024
Hi Michael, thank you for your feedback, it's great to hear that you received a quick response. Feel free to let us know if you need anything else.
5/5
TrustpilotMy wife and I had a great experience…
My wife and I had a great experience with Chestertons, specially with Imogen. She was truly prompt with our viewing requests and made us feel comfortable. I will definitely recommend Chestertons.
5/5
TrustpilotUsed Chestertons for a number of years…
Used Chestertons for a number of years to rent our Property in E14, responsive and good service - Shakil Khan particularly helpful on the Property Management side.
Agent replied · 23 October 2024
Thanks Dave - we've shared your review with Shakil :)
5/5
GoogleChestertons (Lettings) Richmond Hill were extremely professional in finding us a tenant for our home on the hill. The team were in regular communication and went the extra mile. A real pleasure working with all and would highly recommend again and again!
5/5
TrustpilotI had a great experience working with…
I had a great experience working with Niema Latif. She was professional, responsive, and made the entire process smooth and efficient. I really appreciated her clear communication and support. Highly recommend her services!
5/5
TrustpilotHighly recommend for lettings
Highly recommend for lettings. As a Landlord of a residential flat in Balham, I have used the JP team for many years now to find my tenants and they have always acted professionally and promptly. A pleasure to work with.
Agent replied · 23 October 2024
Dear Emma,Thank you for your 5* review of the service you received from our James Pendleton Lettings team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us and for your continued support.
5/5
TrustpilotJessica Wilson facilitated a very…
Jessica Wilson facilitated a very smooth transition to our new home in Barnes with a seamless process from offer agreed to move in. Jessica couldn’t have been more helpful.
Agent replied · 23 October 2024
Hi Conor, thank you for your feedback! We're happy to read that Jessica made the process from offer agreed to move-in an easy one. Enjoy your new home and if you need anything else, please do get in touch.
5/5
TrustpilotGreat experience working with Rosie…
Great experience working with Rosie Mummery! She reached out to me about a flat she thought I'd like... I just moved in this weekend :)
Agent replied · 23 October 2024
Thank you for your review and congratulations on your new home Nicole. Wishing you all the best!
5/5
TrustpilotTamara and the Chestertons team were a…
Tamara and the Chestertons team were a great help during our move! Going above and beyond to get the deal across the line. Extremely happy with the service!
Agent replied · 23 October 2024
Hi Harry, congrats on the move and your new home! Should you need anything further, please do not hesitate to reach out to Tamara and the team. Best wishes!
5/5
TrustpilotCouldn’t recommend more!
Super professional experience with Conor Bunn - would recommend him to anyone!
Agent replied · 23 October 2024
Hi Meghan, thank you for taking the time to leave a review for Conor, he'll be delighted to see this. Wishing you all the best!
5/5
TrustpilotI have been using JP for a number of…
I have been using JP for a number of years now and they are reliable and responsive. Suzan, Chris and the lettings team all do a good job
Agent replied · 9 February 2025
Dear Beth,Thank you for your 5* review of the service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We look forward to continuing to work with you.
5/5
TrustpilotI have been a client at Chestertons…
I have been a client at Chestertons ever since 2007, and they have always maintained a high level of efficiency, excellence, and professionalism. In other words, they get the job done.
Agent replied · 23 October 2024
Long-standing relationships are at the heart of what we do at Chestertons, thank you for trusting us all these years - we hope to continue working with you for many more! Best wishes
5/5
TrustpilotZosia handled my tenant renewal…
Zosia handled my tenant renewal brilliantly - continued communication and advice on the market really helped the process run smoothly
Agent replied · 6 February 2025
Dear Liz,Thank you for your 5* review of the recent service you received from our James Pendleton Renewals team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
TrustpilotMews rental
Chestertons have rented my Mews house out for over five years and I have been very impressed by the quick and efficient management offered by Mark Kardos.
Agent replied · 23 October 2024
Hi Tom, thank you for letting your property through us for the past five years and for your kind words around Mark - it's been a pleasure!
5/5
TrustpilotIt was helpful to have good property…
It was helpful to have good property and housekeeping services during the rental!
Agent replied · 23 October 2024
Hi Junfeng, thank you for your feedback, we really appreciate you letting us know. If you need any future assistance, please let us know. Best wishes!
5/5
TrustpilotEfficient service
Ellie Zambakides recently contacted me about a PAT review at my flat. She organised it promptly and without fuss and I now have the report. Excellent.
Agent replied · 23 October 2024
Thanks Gareth!
5/5
Trustpilotgood service for apartment 17
Overall good, also thanks for Xiaoyi's support on sorting out the bill issues
Agent replied · 23 October 2024
Hi Yanghe, thanks for the great review. Should you need any further assistance, we will be happy to help.
5/5
TrustpilotSuzan Salih Feedback
Suzan Salih always super responsive, excellent customer service and friendly! Keep up the great work. Thank you!Will Q
Agent replied · 9 February 2025
Dear Will,Thank you for taking the time to inform us of the positive experience you have recently had with our team. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you all the best.
5/5
GoogleLovely and helpful agency. We worked with Sean who was very responsive without being pushy, and was absolutely "on the case" to find us a property of our dreams. Really recommend working with him!
5/5
GoogleSean showed us some great properties and was very helpful in getting us into the home we chose as fast as possible. He worked hard to make things happen and we appreciated the effort that both he and his manager Ben put into finding us a dream home in Richmond.
Agent replied · 11 November 2024
Hi Lauren, It is excellent to hear you successfully found and secured your 'dream home'; Sean, Ben and the team are very pleased to have been able to assist you with this. If you do have any property needs in the future, please do not hesitate to get in touch with any of our teams! All the best.
5/5
Trustpilot5 Star for Christie who was always very…
5 Star for Christie who was always very responsive, took the necessary actions timely and followed-up on them.
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