Chestertons Richmond reviews in Richmond upon Thames

★★★★★ 5/5

Google

I’ve used Chestertons to find tenants for my rental flat and to help me find a new property to buy. On both occasions, their whole team have been supportive, not at all pushy and very professional… I wouldn’t hesitate to recommend them. Stephen was especially helpful from the sales team. Zoe and Anna from the rental.

Michelle · 12 November 2023

★★★★★ 4/5

Trustpilot

Good advice is golden !

Mart has been present since our first search on internet till the day we signed our rental place only 2 weeks apart and thankfully we followed his expert advice throughout the process . We really owe him one for having found the best view in town!

Helena · 6 June 2024

★★★★★ 5/5

Trustpilot

Thank you Stav!

Stav is the most responsive and helpful agent we have ever had the chance to engage with. He saw us through all the ups, downs and doubts that are tied to finding and landing a flat in today’s ruthless, merciless and competitive market. From having lost to having won the same flat, we have come a long way and we are so grateful for having had Stav’s guidance every step of the way.

Nolwenn · 9 April 2022

★★★★★ 5/5

Trustpilot

Great letting experience thanks to Juliette

Juliette was great in helping me find a property. She was very helpful and professional, she knew the market very well and was a huge benefit in this competitive market. Thank you once again, will definitely recommend you to my friends.

Ines · 29 August 2024

★★★★★ 5/5

Trustpilot

Great experience

Great experience! Lorna and Suzan were very helpful and efficient, made the move so much easier. Suzan was great at coordinating the new tenancy agreement and was very helpful with all the questions i had.Thank you both for making what is usual a painful experience very easy and quick!

Jessy · 4 April 2024

★★★★★ 5/5

Trustpilot

Quick and hassle-free

Sharon Chattalis has been very attentive with my process of taking over a leaving tenant's contract. She is always quick to reply which is rarely seen with past agents I've dealt with. Sharon's has been super helpful and I'm grateful for how smooth everything went!

Kelly · 18 June 2024

★★★★★ 5/5

Trustpilot

Chestertons Pimlico Top Agents

We recently sold our Apartment through Chestertons Pimlico, the Head of Sales Pavol is very professional and pleasant to deal with, my Sales agent was Jonathan Adams he was an absolute delight to deal with, he was extremely professional, informative and fully supportive through the Sales process, and his honesty and kind personality helped during stressful times. I would highly recommend Chestertons.

Kim · 25 May 2023

★★★★★ 5/5

Trustpilot

Praise and thanks for a job well done

As a (distant) landlord, I was left in an unacceptable situation before and over the Christmas and New Year period. I had requested an on-site meeting for a specific date in the second week of the new year but nothing was organised and communication dried-up. Ann Dickson, who does not include my property in her own portfolio, responded to my early new year appeal for help from Property Management and did a marvellous job of recovering the situation. She liaised with a (reluctant) contractor, our tenants and myself to organise a much-needed and valuable meeting on site that had looked a forlorn hope before Ann stepped-in. I am very grateful and wanted to publicly recognise Ann's efforts. She is a credit to her employer. Thank you, Ann.

John · 9 January 2025

★★★★★ 5/5

Trustpilot

Brilliant experience

We had the most amazing two years at our flat and a large part of that was due to the amazing work of Christie. She was so responsive and kind in her emails and support and we cannot recommend her enough.

Victoria · 13 October 2026

★★★★★ 5/5

Trustpilot

I am letting my property through…

I am letting my property through Chestertons and Daljinder Kaur is the Property Manager.She has been great, extremely efficient and very easy to communicate with, it has been a total pleasure dealing with Daljinder, who will be moving to Knightsbridge. I wish her every success and hope her replacement will be as good as she is.

Farid · 27 October 2023

★★★★★ 5/5

Trustpilot

I’ve worked with Conor a number of…

I’ve worked with Conor Bunn a number of times and his professionalism and pro activeness is second to none. His extensive knowledge of the property market has come in very useful at times and I would not hesitate to recommend him.

Oli · 22 August 2024

★★★★★ 5/5

Trustpilot

5 star letting agents!

Finally a lettings agency worthy of praise. The Richmond office is a well organised and professional operation with the opposite of a cookie cutter approach and a solid appreciation of individual circumstances.

Poncho · 8 May 2026

★★★★★ 5/5

Trustpilot

I found Juliette extremely helpful…

I found Juliette extremely helpful throughout the referencing her guidance was exceptional. She followed up on everything ensuring all that was submitted was accurate hence avoiding any delays. I would highly recommend Chesterton for lettings in the future due to Juliettes professionalism

Bedou · 5 August 2024

★★★★★ 5/5

Trustpilot

Catherine was our property manager for…

Catherine was our property manager for our duration as tenants with Chestertons. Always managed to get back to us and solve the concerns well. Great help in check-out and insuring full deposit was refunded without issues.

Mr · 7 November 2024

★★★★★ 5/5

Google

Excellent agency, especially Emily who helped us a lot through the process!

Timothy · 1 September 2025

★★★★★ 5/5

Google

Chestertons have helped greatly at every stage of our property purchase. Stephen was extremely proactive in ensuring that the process was as streamlined as possible, managing all parties involved towards a quick exchange. Thanks a lot!

Bradley · 6 November 2024

★★★★★ 5/5

Trustpilot

Dan Midgley

Dan Midgley has been my contact with Chestertons for some years now. He has always been prompt in answering emails and dealing with issues concerning my flat. He is a pleasure to work with and is an asset to Chestertons.

Colleen · 31 August 2024

★★★★★ 5/5

Trustpilot

The selling team is fab

The selling team is fab. Purchased a house recently and the process was straight forward. Thank you!

Jessica · 19 August 2026

★★★★★ 5/5

Trustpilot

Great experience

Toby was terrific to deal with. As a tenant, he was so prompt with his responses and dealt with any concerns or complications with such efficiency. I felt that he was very trustworthy and reliable and therefore could not rate him any higher. Suzan was also helpful with her involvement. Overall, we had a great experience with JP.

J · 22 August 2023

★★★★★ 5/5

Trustpilot

Efficient, professional and got the job done!

Gary Noone, Jack Burnett and the team at Chestertons were proactive, communicative and ambitious with how they marketed my rental flat. They listed it for more than other agents had suggested and still got over-asking from all the offers. From listing day to a signed tenant took just a few days!The admin process after that was smooth and simple via an online portal.

Sarah · 30 March 2023

★★★★★ 5/5

Trustpilot

I have been doing business with…

I have been doing business with Chesterton for many years, the staff are friendly having an excellent attitude. They are helpful in providing a brilliant service especially Sharn and Olivia. I strongly recommend Chesterton for their excellent service.

S · 30 September 2024

★★★★★ 5/5

Trustpilot

Catherine is great

Catherine has been managing our property for a while now. She is one of a few we've had, and she is by far the most proactive. She responds in a timely manner and helps solve some challenging tenant requests. I enjoy working with her.

JS · 20 June 2024

★★★★★ 4/5

Trustpilot

The service provided by Chestertons has…

The service provided by Chestertons has been good over the past year, they’ve always been so helpful when any issues occurred or if we had any questions. In particular, Juliette has been very helpful - highly recommend her! Many thanks

EM · 27 August 2024

★★★★★ 5/5

Trustpilot

Ritchie is an absolute pleasure to work…

Ritchie is an absolute pleasure to work with and very helpful. He is very quick with his responses to my email and phone calls. Thanks Ritchie for all of your support!

Aleesha · 8 January 2025