Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJames, Ali and Jo at Chancellors were excellent. They acted very quickly and got many viewings set up before my house even went on the internet. They always kept me aware of what was happening, were very professional, always upbeat and a pleasure to deal with. I recommend them if you are selling your property.
Jayne · 26 October 2012
★★★★★ 5/5
GoogleI found a flat for my Mum via Chancellors and was really happy with the friendly and efficient service. I was looked after firstly by Stuart and then Jo and would highly recommend both. All the rest of the team at the Richmond office that I dealt with were also very helpful.
Sara · 26 October 2015
★★★★★ 5/5
GoogleGreat 1st time experience moving to a new flat. Chancellors did a fantastic job helping me every step of the way and also dealing with my enquiries very efficiently.
Would definitely recommend anyone who is looking for a property around the Richmond area to use their service.
S · 26 October 2014
★★★★★ 5/5
TrustpilotHe was great.
Nnenna · 3 September 2026
★★★★★ 1/5
TrustpilotShysters.
James · 3 September 2026
★★★★★ 5/5
GoogleFull marks to the team for their support during my recent purchase.As an experienced landlord..i expect the best and the team with Daniel Johns, Andrew in lettings and Karen in conveyancing follow-up are the best I've across in my 15 years.
SAVIO · 25 October 2017
★★★★★ 5/5
GoogleYou will meet a great team at Chancellors Richmond office. They are always attentive to your needs and very approachable. If your looking for property or indeed have property you wish to let look no further than Chancellors Richmond office.
Harvey · 26 October 2013
★★★★★ 5/5
GoogleSam Hall and his colleagues at Chancellors have been very friendly and helpful during the process of getting our flat rental sorted. I would highly recommend them to anyone looking to rent in the Richmond area.
Emma-Jane · 26 October 2014
★★★★★ 5/5
GoogleRating only, no written review.
Güray · 15 May 2026
Agent replied · 15 October 2026
Thank you for your 5-star review! We are delighted to hear that you had a great experience with us and that you were satisfied with the service we provided. If you need any further assistance, please do not hesitate to contact us. We appreciate your feedback!
★★★★★ 5/5
GoogleVery professional and helpful service by Harry. He made this a very smooth move and resolved any concerns I had promptly.PositiveProfessionalism
Jane · 24 October 2021
★★★★★ 5/5
TrustpilotWent above any beyond!
Rating only, no written review.
Mr · 21 December 2025
Agent replied · 23 December 2025
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleRating only, no written review.
Brandon · 13 December 2025
Agent replied · 12 January 2026
Thank you for your 5-star review! We are delighted to hear that you had a great experience with us and that you were satisfied with the service we provided. If you need any further assistance, please do not hesitate to contact us. We appreciate your feedback!
★★★★★ 5/5
GoogleRating only, no written review.
Jemma · 19 September 2025
Agent replied · 22 September 2025
Thank you so much for taking the time to rate us five stars! We really appreciate it and are thrilled that you had a great experience working with our team at Chancellors Estate Agents. If you ever need any assistance in the future with buying, selling, or renting property, we would be more than happy to help you again. Thanks again for choosing us!
★★★★★ 1/5
GoogleRating only, no written review.
Olly · 9 August 2025
Agent replied · 8 September 2025
Dear customer,
Thank you for taking the time to leave a review. We are sorry to see that you have given us a 1-star rating, but unfortunately without any specific details, we are unable to address any concerns or issues you may have experienced. Please feel free to contact us directly at directors@chancellors.co.uk.co.uk so we can have the opportunity to make things right and improve your experience with us in the future.
Best regards,
Chancellors Estate Agents
★★★★★ 5/5
GoogleExcellent service
Sarah · 23 December 2024
★★★★★ 1/5
GoogleRating only, no written review.
Yasmine · 26 May 2024
Agent replied · 23 October 2024
Hello Yasmine, we are disappointed that you have rated us only one star with no explanation as to the reason. We always seek to deliver a quality service as our overall scores and many 5* ratings on Google and other review sites demonstrate. Please contact directors@chancellors.co.uk if you have any questions we can assist with. Many thanks.
★★★★★ 5/5
GoogleRating only, no written review.
Chris · 26 February 2024
★★★★★ 2/5
GoogleRating only, no written review.
Ezgi · 24 October 2023
Agent replied · 23 October 2024
Hello Ezgi, we are disappointed that you have rated us only two stars with no explanation as to the reason. We always seek to deliver a quality service as our overall scores and many 5* ratings on Google and other review sites demonstrate. Please contact directors@chancellors.co.uk if you have any questions we can assist with. Many thanks.
★★★★★ 5/5
GoogleGreat service!
Megan · 24 October 2023
★★★★★ 5/5
GoogleRating only, no written review.
Tessa · 24 October 2022
★★★★★ 5/5
GoogleRating only, no written review.
Alexander · 24 October 2022
★★★★★ 1/5
GoogleRating only, no written review.
Ben · 24 October 2021
Agent replied · 23 October 2024
Hello Ben, we are disappointed that you have rated us only one star with no explanation as to the reason. We always seek to deliver a quality service as our overall scores and many 5* ratings on Google and other review sites demonstrate. Please contact directors@chancellors.co.uk if you have any questions we can assist with. Many thanks.
★★★★★ 5/5
GoogleRating only, no written review.
James · 24 October 2020
★★★★★ 5/5
GoogleRating only, no written review.
Miles · 25 October 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.