Trusted Agent profile Β· Rhyl

Reeds Rains reviews in Rhyl

3.8

β˜…β˜…β˜…β˜…β˜… Good

2,162 reviews across 3 platforms

90 High Street, Rhyl, LL18 1UB

Part of Reeds Rains Favsco 23, see every office.

Reeds's office in Rhyl, at 90 High Street, is rated 3.8 out of 5 across 2,162 reviews on three platforms, including 234 Google reviews rated 4.7.

Google logo

4.7 / 5

234

Reviews on Google

This office

Facebook logo

3.4 / 5

5

Reviews on Facebook

This office

Trustpilot logo

1,923

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Rhyl office, from every platform, shown as written. First names only.

1/5

Trustpilot

Total incompetance

Total incompetance . Don't even think about using them. You have been warned.

Mandekin Β· 13 December 2019

Agent replied Β· 23 August 2024

Hello - We are very sorry to read your review. Could you please let me know which branch it was you had dealings with?Kind regards,Reeds Rains

5/5

Trustpilot

Very professional service

The staff proved to be very friendly and very professional. They communicated really well and acted promptly on all proposed actions to assist in the sale of my property. Impressive.

David Β· 25 October 2022

4/5

Trustpilot

Mostly a great experience

Great local agent Kelly, friendly very helpful, good brochure great photos.However once we had the viewing and an offer it was a rushed.Advised to take first offer., before getting answers!!

Karen Β· 25 October 2022

5/5

Trustpilot

Hannah at Ferryhill branch rocks!

Dealing with Hannah at the Ferryhill branch has been an absolute pleasure. I have a managed property with her branch and she was able to place a tenant in within a short space of time. She keeps me informed of progress and is always very courteous and polite.

Femi Β· 9 March 2018

5/5

Google

Due to Covid it took a while but through no fault of Reeds Rains. All the staff were very helpful, courteous and polite through all the adversities. They did a very professional job.PositiveProfessionalism

Christine Β· 16 June 2022

5/5

Trustpilot

Great service

Everything from start to finish has been professionally handled. From the valuation to marketing and now in the hands of the sales negotiation team. Fingers crossed the sale goes through now πŸ™

Mick Β· 26 July 2022

5/5

Trustpilot

I rent from Reedsrains in Ashton under…

I rent from Reedsrains in Ashton under lyne, I have been in my property for 4 years ish. I work long hours so need hassle free renting with good communication with the agent. I had my routine check today with the lovely Zoe. Professional, friendly and approachable.

Rebecca Β· 16 October 2018

4/5

Trustpilot

With a review I left the other day ref…

With a review I left the other day ref Scarborough branch I was given wrong information from a friend that had called back, the agent had called back that why my review as been ammended thank you

Terry Β· 12 November 2021

5/5

Trustpilot

Friendly

Friendly. Efficient. Fast moving.

Steven Β· 30 July 2024

1/5

Trustpilot

Very unprofessional and incompetent.

Made an absolute shambles of our mortgage application, as a result i ended up blacklisted, received a full refund but that's of little help as i now can't move or remortgage.The incompetence of all their staff is on a whole new level, school children would have more clue!

James Β· 18 October 2017

1/5

Trustpilot

Nothing will get fixed πŸ˜‚

Nothing will get fixed, chasing jobs for over a year such as broken toilet seals, toxic water, broken doors, garage roof collapsing. Appears from other reviews similar issues, with regards for call backs and failure to contact the landlord on getting repairs done.

Brad Β· 29 June 2020

5/5

Google

Each & every staff member went above & beyond my expectations, I can not fault the Rhyl branch, thank you guy's.

WAYNE Β· 21 July 2023

1/5

Trustpilot

Horrendous

Horrendous. Do not use this letting agent.

Mr Β· 27 May 2021

Agent replied Β· 23 August 2024

Hi - I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains

5/5

Trustpilot

Fantastic service

Fantastic service. Harun and Co have gone above and beyond to ensure that all queries are answered thoroughly and that my move was as straightforward as can be. Patient, understanding and on form at all times. Highly recommend!

Anisa Β· 3 August 2021

5/5

Google

Tom and Team have been very proactive and efficient during the sale of my mothers property. Would definitely use Reeds Rains again.

Di Β· 16 June 2023

5/5

Trustpilot

Scarborough branch fantastic

Scarborough branch fantastic, I have to collect keys from estate agents all over Yorkshire for my business and they vary hugely but Reeds Rains scarborough are always knowledgeable about each property, very security conscious and very helpful, all the team brilliant, my favourite to deal with

Maureen Β· 6 November 2018

1/5

Trustpilot

You may believe it’s being dealt with…

You may believe it’s being dealt with internally but that’s not the case I’m still awaiting a reply - buys / sellers be aware Avoid this company who lie to you. Tell you one thing and do another.

Daniel Β· 4 July 2021

5/5

Trustpilot

Everyone very helpful…

Everyone we spoke to were very helpful and they were very efficient and help us all along the way

Mrs Β· 23 August 2023

5/5

Trustpilot

Really helpful and guided us through…

Really helpful and guided us through the process and always there to help answer questions and give advice.

SIMON Β· 6 September 2023

1/5

Trustpilot

Full of idiots

Rented a bungalow in January 2016...Nothing but problems from the get go. Issues with damp in the house constantly enquired about, builder even recommended certain repairs that were never done. Deposit protection certificate never provided. Speaking to several different people that completely fail to communicate! Absolutely ridiculous.

Customer Β· 21 October 2016

5/5

Trustpilot

Fantastic team.

Fantastic team you all played a part and were all fabulous. Thank you so much X.Pauline & Mick

Mick Β· 29 August 2023

5/5

Trustpilot

Very good experience with the…

Very good experience with the Crossgates office. Claire sold my house very quickly and all the office staff were very helpful, in particular, Jane, who regularly kept me up to date with proceedings.

Jane Β· 16 February 2022

5/5

Trustpilot

thank you

thank you :)

Andy Β· 14 October 2026

1/5

Trustpilot

Avoid the Rawtenstall Branch at all costs

Avoid the Rawtenstall Branch like the plague. Both Sales and Lettings staff are incompetent liars. The stress and losses we have incurred are off the charts. Would be minus stars if that was an option.

Carol Β· 20 October 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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