Trusted Agent profile Β· Rhondda Cynon Taf

Dylan Davies Estate & Letting Agents Rhondda Cynon Taf reviews

4.3

β˜…β˜…β˜…β˜…β˜… Great

117 reviews across 2 platforms

8 The Precinct, Main Road, Church Village, Pontypridd, CF38 1SB, Rhondda Cynon Taf, CF38 1SB

Dylan Davies Estate & Letting Agents's office in Rhondda Cynon Taf, at 8 The Precinct, is rated 4.3 out of 5 across 117 reviews on two platforms, including 86 Google reviews rated 4.3.

Google logo

4.3 / 5

86

Reviews on Google

This office

Facebook logo

4.5 / 5

31

Reviews on Facebook

Business-wide

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Reviews

Every review we hold for the Rhondda Cynon Taf office, from every platform, shown as written. First names only.

5/5

Google

If you are thinking of selling your home look no further! Dylan Davies were exceptional in providing a personalised and tailored service. The team go over and above what they are obliged to and provide an excellent service to their clients. We really appreciated this and what made our experience so great was an independent company really listening and committing everything into selling and marketing our home. The marketing is the best that I have seen and the photographs really stood out compared to other competing agents with an option of a 3D Tour which really sets DD apart. Dylan Davies are open and honest in their pitch and gave a true reflection of sale prices and fees. The statistical results in the area really provided a good reflection of how good this team is in selling houses you can check these independently using HOA. Thanks to the careful attention of Dylan Davies our home sold in 9 days of marketing. Forget the big corporates and go with this independent gem. Thank you very much Jenna, the Chris's and Team.

Carla Β· 26 October 2017

Agent replied Β· 24 October 2024

Wow! What a great review!! I mean WOW !! Thank you soooooo much Carla. Hope you are settling in to your new home ok. Kind regards, Dylan Davies

5/5

Facebook

Excellent service, friendly and helpful from start to finish. We have sold and bought recently through Dylan Davies and can say through both experiences they could not have been more helpful and friendly. Our interests were always first and foremost as a seller and as a buyer they could not have been more spot on with property recommendations. Not that we ever want to move again, but if we did we would not go anywhere else.

Loren Β· 19 June 2019

Agent replied Β· 22 February 2025

Thank you so much for the kind words Loren, it's always a pleasure! We hope you're settling in well

5/5

Google

Fantastic service from the Dylan Davies team they quickly achieved our sale and managed the whole process for us. They kept us up to date with everything were always there to answer our questions and made us feel comfortable the whole way through. Their marketing was second to none and I wouldn't hesitate in recommending them to anyone. If we ever sell again we wouldn't hesitate to use Dylan Davies again. Thank you to the whole team

John Β· 26 October 2018

Agent replied Β· 24 October 2024

Thank you John.

5/5

Google

All the staff at the Tonteg branch were very professional at all times. I was kept informed of viewings that were booked in for the property, which was important for me as I no longer live in the area. I wouldn't hesitate to recommend them in the future.

Francis Β· 11 October 2023

Agent replied Β· 24 October 2024

Hi Francis, that you so much for your kind words. We wish you all the best for the future. Thank You

5/5

Google

Dylan Davies have been fantastic, so professional and great communication. They’ve truly gone above and beyond and I cannot recommend them enough. Absolutely lovely staff, who listen and support. It’s been a bit of a journey with our property and there has been not one negative experience, all positives! Even though it’s not quite over yet, thank you. πŸ™‚

S Β· 11 October 2022

Agent replied Β· 24 October 2024

Hi Shelby. Well what a journey !! Ups and downs to say the least . Whilst we are used to the ups and downs I’m sure you found it very daunting at times. Naturally, we were confident that everything would work out well for you. I know it was a long journey especially when we look back at the experience you encountered with your first agent. But that is now water under the bridge and you can look forward to a brighter future with your sale behind you and your new home to savour ! Lots of hugs . Paul

5/5

Facebook

Excellent service. Really caring and professional during stressful times when moving. Jenna was really supportive and Chris accompanied me on all my viewings and even played taxi for me at one point! Thank you so much for helping me realise a dream of mine. New home new start. Keep Up the good work x

Beverly Β· 24 June 2019

5/5

Google

I cannot thank you and your team enough for all of your help and support throughout our recent house sale. It is without a doubt that your market knowledge and attention to detail make you THE best Estate Agent in the area! So many viewings were generated thanks to your expertise and extensive client database and our sale agreed at full asking price within 3 days. Thank you once again

Rachel Β· 26 October 2018

Agent replied Β· 24 October 2024

Hi Rachel and Darren. Just saw your review! Wow, thanks for taking the time to write this. It's appreciated by us all . Thank you, Paul Davies

5/5

Google

This is the second time we have used Dylan Davies to sell our property within the last 4 years. They offer a very professional and friendly service. We recently sold our house after 3 days on the market wit the excellent quality of pictures and their professionalism. We have recommended Dylan Davies to friends and family. We are now settling into our new home. Thank you!!

Laura Β· 26 October 2018

Agent replied Β· 24 October 2024

Hi Laura and Steve. Thank you for your review and hoping you have settled in to your new home. X

5/5

Google

We've bought and sold a house with Dylan Davies and both times I've been very impressed. Our house sold on one day, and they helped us with our purchase of a new property. Would recommend.

James Β· 11 October 2023

Agent replied Β· 24 October 2024

Hi James, Thank you for your kind words. We hope you & Vicki are settling in well in your new home. Thank You

5/5

Google

Jenna at Dylan Davies was amazing and we can't praise her enough for everything she has done! Our house sold within 2 weeks of being on the market and Jenna helped us with securing our dream home. My partner and myself could not have asked for a better service from them and they kept us up to date on every step.

Amber Β· 26 October 2019

Agent replied Β· 24 October 2024

Hi Amber, thank you very much for your kind feedback it’s really appreciated and we wish you many years of happiness in your dream home

5/5

Google

A classy outfit. They are experts in what they do and commendable for their honesty in the advice they give. We have sold twice with them and found them very helpful and courteous.

Tim Β· 11 October 2023

Agent replied Β· 24 October 2024

Hello Tim. Thank you so much for taking the time to review. 5 stars ! Amazing .

5/5

Facebook

Highly recommend this amazing team of professionals. From day one. their excellent advice and support has been invaluable in helping us turn the page and start a new chapter in our lives. Our house sold within a week and we were kept up to date at every step of the way. Unfortunately for Matt he was stuck with us for both the viewings of our property and taking us to find our new home. His true professionalism shone through and nothing was ever too much trouble for him (or the rest of the team). Just the legal side to complete now and we will be in our new home in the new year. We genuinely wouldn’t use any other estate agents! (Not that I want to ever move again though πŸ˜‚) Thanks againπŸ‘πŸΌ

Jonathan Β· 17 December 2020

5/5

Facebook

Once again a thoroughly professional and friendly service from the whole team. Our initial contact with Paul set the scene with excellent advice and support in selling our property. Chris did our valuation and marketed the property. This was done with great market awareness and agreeing expectations of each other. Matt took over with the viewings of our property. His professionalism and super quick feedback was incredible and very much appreciated. The same could be said when he took us to view the property we’ve purchased. Finally Jenna closed the loop with regular, timely and supportive updates on both our sale and purchase. We genuinely wouldn’t use any other estate agents! Highly recommend! Thanks once again guys πŸ‘πŸΌ

Paul Β· 15 December 2020

5/5

Facebook

Dylan Davies Estate Agents were extremely professional in selling our home. After dealing with another agent previously the difference was noticeable. Kept us updated regarding the whole process from offers to accepting. Vetted any offers, to make sure they were in a financial position to proceed with the purchase. Liaised with solicitors and financial advisors at each step. Staff were wonderful. I wouldn't hesitate in recommending Dylan Davies. If you want to sell your property with as little stress as possible, this is the estate agent to use. Thanks guys. Good job

Karen Β· 15 December 2020

1/5

Google

Absolutely appalling estate agents. The most unhelpful, rude, stuck up, inconsiderate, selfish people i have ever ever dealt with. I won't ever be buying or renting a house through these disgusting people ever again! And will be taking this further. Stay away from these money grabbing rude people!

C Β· 26 October 2017

Agent replied Β· 24 October 2024

Hello Claire, I'm sorry to read your review especially as we tried very hard to help you and your brother secure buying this property after you approached the seller directly. If you recall, we tried very hard (7 times) to contact your brother who was revealed as the actual buyer (not yourself). Despite our attempts to speak directly to your brother we could not reach him until it was too late and in during this time another buyer made an acceptable offer on the property. The old lady who inherited the property following her Mothers recent passing felt a little intimidated by you approaching her directly and the offers you were making directly to her were much lower than the advertised asking price. She started to feel very awkward and felt as though you were trying to take advantage of her whilst she was in a vulnerable state following her Mothers death. Our vendor informed you that your offers were too low and that you must make your offers via our agency because we were acting as her selling agent and all negotiations must go through our agency because we had been appointed by the solicitors dealing with her late Mothers probate. We would be very happy to discuss this matter further with you and hope you are able to find an alternative property to purchase soon.

5/5

Google

Very knowledgeable with excellent customer service. Full appreciation of the history of the local areas they serve.

Thomas Β· 11 October 2023

Agent replied Β· 24 October 2024

Thanks Tom. We were really happy to help you both in relocating back to the village. πŸ‘ …

2/5

Google

Never returned calls when wanting to view houses they were selling, despite answer message being left. Also, didn't advertise property like they said it would be. When phoned to ask them questions didn't answer or return call. Very disappointed.

Becky Β· 25 October 2020

Agent replied Β· 24 October 2024

Hello Becky. Thank you for getting in touch . I will personally contact you and Rhys to discuss further your comments. Kindest regards, Paul

5/5

Google

Best estate agents around , go above and beyond others iv used

Janene Β· 11 October 2023

Agent replied Β· 24 October 2024

Thanks Janene. We are very very, very grateful of your kind words

5/5

Facebook

Bought our new home through Dylan Davies back in March 2018. Excellent service from a professional company. Thanks for everything Chris and the team.

Gavin Β· 10 September 2018

1/5

Facebook

Paul On behalf of Llantwit Fardre Walking Netball Club thank you so much for your generous raffle prize of a bottle of premium Welsh gin. All raffle proceeds will be donated to Shalom, the charity based in Church Village who help those in our community suffering with mental health, loneliness or food poverty. I will let you know how much money we raise following tomorrow nights raffle. Thanks again Rachel

Rachel Β· 20 June 2019

5/5

Google

Great experience dealing with the staff who are very helpful

Martyn Β· 11 October 2023

Agent replied Β· 24 October 2024

πŸ‘πŸ‘πŸ‘Thank you Martyn .Very kind of you to say so. We all really appreciate it πŸ‘ …

1/5

Facebook

Don't bother, can't really be bothered to get back in contact. Looks like you have missed out on more business. It would appear I'm not the only one.

Lance Β· 4 December 2021

Agent replied Β· 22 February 2025

If you need any help with anything please don’t hesitate to call me I pride myself on giving the best customer service and price

5/5

Google

Excellent service. Always available to answer the phone and answer any queries. Would definitely sell my property with them

Jayne Β· 11 October 2022

Agent replied Β· 24 October 2024

✨✨Very kind of you Jayne✨✨ Speak soon we hope πŸ‘ …

5/5

Google

Very polite and professional staff. They made the buying process very easy and I didn't have any issues.

Hollie Β· 11 October 2022

Agent replied Β· 24 October 2024

Hey Hollie. Thank you so much. Hope you enjoy your new home and hope the gift box comes in useful πŸ˜‰ …

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