Dylan Davies Estate & Letting Agents Rhondda Cynon Taf reviews

★★★★★ 5/5

Google

I would highly recommend Dylan Davies - the whole team have been outstanding, with special mention to Taylor, Shannon and Angela. Their professionalism, communication and dedication was flawless at every stage of my sale and very much appreciated to keep the process moving!

Leanne · 4 October 2026

★★★★★ 5/5

Google

A fantastic service from start to finish on the sale of my property. I rang Dylan Davies on the off chance after having had an initial valuation with another estate agent. Chris carried out the valuation and provided all the information needed and tips on selling my home. The photos taken were excellent and the valuation and fees were so much better - what a call I made. Throughout the process, Chris, Paul and Jenna were first class as my sale was part of a long chain. Dylan Davies were professional and personal throughout. I would have no hesitation in using Dylan Davies again.

Martyn · 22 April 2024

★★★★★ 5/5

Google

Excellent service. Everyone was great at helping me find a new home that worked for me! I have a bespoke carpentry business so I was looking for a largish workshop/garage so I could work a bit from home too. I’ve got the right place now I believe!! I must say that any query I had was answered extremely promptly and the staff in general were very friendly and responsive. It was obvious that they have an excellent knowledge of the local area. I would have no hesitation in highly recommending Dylan Davies to anyone! Very professional! Top darts. Five stars. Winner, winner, chicken dinner! Many thanks Russ Mac Carpentry 👍

Russ · 22 April 2024

★★★★★ 5/5

Google

I would struggle to think how this agent could be any better. If you want to sell your house for what its worth, use Dylan Davies. After 4 frustrating months with another agent, we turned to Dylan Davies. Taylor visited and spent plenty of time getting to know us and our property, sympathised about the stresses of moving house and reassured us of their services. The photographer was pleasant and thorough too and the marketing had twice as many photos with much more detail than previous listings. Within 3 days we had a viewing and an offer for asking price! The post sale service has also been superb. Would high recommend.

Tomoos · 11 November 2025

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Dylan Davies Estate Agents! We can’t thank the team at Dylan Davies enough for everything they’ve done. They’ve been absolutely amazing with the sale of our house, professional, supportive, and incredibly understanding, even during some of the tougher moments in the process. What has really stood out, though, is how much effort they’ve put into helping us find our dream home. They’ve consistently gone above and beyond, always keeping us in mind when new properties come up and going the extra mile to fit us in for viewings, even at short notice. It’s clear they genuinely care about their clients and want the best for them. If you’re looking for an estate agent who combines professionalism with a personal touch, we couldn’t recommend Dylan Davies more highly. A fantastic team who truly go the extra mile!

Hannah · 11 November 2025

★★★★★ 5/5

Google

Friendly, professional, understanding and knowledgeable. Just a few adjectives to describe the people at Dylan Davies. Paul's relaxed manner inspires confidence in his ability and Jenna's bubbly personality welcomes you immediately on contact and provides a sound, reliable source of information as she "holds your hand" throughout the sales process. It was an "end of an era" move for me as I sold my commercial premises on retirement and both Paul and Jenna were sensitive to my feelings and helped me through the process. Result? Agreed offer within 10 days, sale completed within 8 weeks, HAPPY Thank you!

Paul · 25 October 2023

★★★★★ 5/5

Google

Jenna, Paul and the team are superstars. I can't recommend Dylan Davies enough. Unfortunately our sale didn't go through (we had issues with our buyer who made things very stressful & costly for us.) Luckily we had the amazing support of the Dylan Davies team, they went above & beyond, Jenna in particular. She was always happy to help even with things that were out of her remit. Nothing was too much trouble, they were incredibly supportive and understanding throughout the whole process giving us plenty of options to consider. If I was to re-market my house again in the future I would definitely be coming back to Dylan Davies. I've never met a more friendly and helpful team. Thank you so much for all your help & support!

Hayley · 11 October 2023

★★★★★ 5/5

Google

Well what can I say, we had such a journey with Dylan Davies Estate Agents for over 8 months (no fault of theirs, or ours!!) and would highly recommend them to anyone looking to buy or sell. They're extremely professional and also super friendly, I feel a bit lost having not spoken to Jenna since October for our weekly catch up!! Jenna is a super star, nothing was too much of an ask and she would always get to the bottom of things, we trusted her completely. The whole team are very friendly and would do anything for anyone to help, I'm so glad we chose you and would recommend everyone chooses you. Thank you once again for being brilliant.

Hannah · 11 October 2023

★★★★★ 1/5

Google

Flat out lied to me, worst customer service as a cash buyer. Do not trust them to sell you a house, or to book a simple viewing appointment as told so many different things. If I see a house being sold by them, I'm staying clear, as they no doubt have their favourites. Shocking. Complaint made as well to the Property Ombudsman.

Dave · 24 September 2024

★★★★★ 5/5

Google

Big thank you to Chris and Jenna at Dylan Davies Estate Agents! I received such a warm, friendly and knowledgeable service throughout the sale of my apartment which turned out to be a long and stressful process due to solicitors! But Jenna at Dylan Davies stuck with me through the process and kept me calm. She really did go the extra mile for me. Top service, can't recommend them highly enough ! 👌🙂

Jen · 11 October 2023

★★★★★ 5/5

Google

I would love to share my experience with Dylan Davies Church Village. From the valuation conducted by Paul and the fantastic photographes and marketing. To the most professional service offered by both Shannon and Taylor with the veiwings and feedback back. Also once our house was sold STC the amazing Angela for the negotiations with our buyers and solicitors. I would most definitely recommend Dylan Davies.

June · 11 August 2026

★★★★★ 5/5

Facebook

After a challenging few months with many obstacles arising, it is with huge thanks to Jenna at Dylan Davies estate agents that my sale and purchase of a new property completed within 6 months! Jenna was always so professional, patient, understanding and supportive when things got extremely stressful at times! I can’t thank you enough for getting this over the line for me within such a short space of time, I’d highly recommended Dylan Davies estate agents to anybody thinking of moving home 😄

Lisa · 25 January 2023

★★★★★ 1/5

Google

Re-adding this review as it appears to have been deleted: Couldn’t recommend them at all. They did not inform us that the seller had changed their mind after accepting our offer. We are first time buyers and had an offer accepted on a property which was confirmed on the phone and in writing at the end of April by Jenna Longden (their company director). So we began the process our wide (renting the mortgage application and engaging the conveyancers) and kept Jenna informed along the way at several stages throughout the following month (May). Which we received no response to but assumed the updates had been received. However, after we (and the solicitors) began chasing for confirmation of acknowledgment of our emails, and for the contract pack. We still received no contact until the following week (in the beginning of June). Jenna then informed us (via email) that the seller had changed their mind the day after the offer was accepted and that they had tried to call once and left a message (there were no calls or voicemails left) and that they had received no contact from us, so assumed we were not interested and had got the message. The day they stated they tried to call (25th April) was also the day before we had the offer acceptance confirmation (April 26th). Meaning not only did we miss out on a property we were extremely interested in and looking forward to proceeding with, but wasted about 6 weeks of time and effort on our side, when no effort was reciprocated. I should also add that when I tried to contact Jenna (the company director) to follow this up (as this is who I had been liaising with), she advised she was about to head into a meeting and would call me back, but never did. I presume we’d possibly actually been gazumped, but it would’ve been nice to know for sure. Poor management led to an extremely poor experience.

Jack · 1 June 2025

★★★★★ 5/5

Google

Big thank you to Chris and Jenna at Dylan Davies Estate Agents! I received such a warm, friendly and knowledgeable service throughout the sale of my apartment which turned out to be a long and stressful process due to solicitors! But Jenna at Dylan Davies stuck with me through the process and kept me calm. She really did go the extra mile for me. Top service, can't recommend them highly enough ! 👌🙂

Jennifer · 25 October 2022

★★★★★ 5/5

Google

We are only at the very beginning of a purchase with Dylan Davies and so far we are very impressed with their professional friendliness, their speedy service and their commitment to good service

Marian · 11 May 2026

★★★★★ 5/5

Google

In what is a very competitive market I have to say that Dylan Davies Estate Agents, Church Village, excelled themselves and provided us with excellent service. I have no hesitation whatsoever in recommending them, hence the five star rating. They went above and beyond in terms of customer service and I will be using them again in the future. Paul Davies in particular was excellent in our dealings with him throughout the process and in fairness so were his staff in the office, especially Jenna who kept in touch with us on a regular basis to update us with regards to how our sale was progressing. Excellent company, very professional. Keith And Carwyn Jones, November 2017

Keith · 26 October 2018

★★★★★ 1/5

Google

When the property went to the estate agents it was sold within hours, no advertising and yet sold .. very fishy, another couple made offers which never went to the seller and yet DD reported to the buyers as their offer was unsuccessful and yet it was never made. Luckily enough they managed to contact the owner to confirm all this They are very lucky they aren't being reported to the governing ombudsman's office for mis selling and certainly valuing the property. I would never sell through this company. Thanks for your reply however the allegations aren't false as the individuals you tried to put off the premises are actually in it now no thanks to your potential misselling techniques... if I come across this again I will be reporting it to the ombudsman's office

Gareth · 11 October 2024

★★★★★ 5/5

Google

Dylan Davies Estate agents branches are so helpful and attentive. I have found them to be available, knowledgable and effective in the advrrtising and sale of my home. No pushy sales and wonderful customer care!

Stephanie · 4 October 2026

★★★★★ 5/5

Google

Have used Dylan Davies twice now, firstly when I bought my first home and then to sell and buy another. They have been fantastic throughout and despite multiple hiccups (through no fault of their own) they worked quick and efficiently to resolve issues along the way. Matthew, Jenna, Paul & Chris went over and above for us and we’re extremely grateful.

Matthew · 11 October 2022

★★★★★ 5/5

Google

Jenna was super helpful and approachable in navigating the purchase of our new home. As with any purchase the process wasn't always smooth, but Jenna helped to ensure it progressed as agreed. Jenna, thanks so much for your help, we're really happy in our new house 😊

Imogen · 11 October 2023

★★★★★ 5/5

Google

We have today completed the sale of our house. The whole process took less than three months and was completely stress free. This was all thanks to the professional approach of the team at Dylan Davies Estate Agents. If you are looking for an Estate Agent who will not only support you with good advice but will also advertise your property to a high professional standard - then look no further!

John · 23 December 2024

★★★★★ 5/5

Google

Dylan Davies have gone out of their way to help support me in the sale of my property. I’ve been in contact with both Shannon & Taylor & their advice along the way has been invaluable to help me in decision making & knowing what is the best course of action at each stage. Would highly recommend.

Sam · 11 April 2026

★★★★★ 5/5

Google

My experience was fantastic, thank you to all involved, I never felt like a problem if I needed to email or call with any questions. Everyone was lovely and had a very pleasant experience, thank you very much.

Lindsey · 20 December 2025

★★★★★ 5/5

Google

Taylor & other staff members was very helpful to us when we were selling our house, they were all very polite & friendly, the process went smoothly for us, we would highly recommend, thank you all Nicola & John

Nicola · 11 August 2026