Every review we hold for the Rhondda Cynon Taf office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you to Jenna and the team at Dylan Davies. They have made buying our first house seamless and stress free. Always getting back to our phone calls the same day and responding via email almost immediately. They have all been so friendly and helpful. Would recommend buying with them to all.
Thank you all again.
Emily · 11 October 2022
Agent replied · 24 October 2024
Hi Emily. We really hope you’ve settled in to your new home. It’s so exciting and we’re happy that we played a part in your joy . Best wishes for now
★★★★★ 5/5
GoogleDecided to use Dylan Davies’ Estate Agents after a phone call with Jenna. Her professionalism, friendliness, knowledge and approachable manner was a decider for me. My decision was further enforced when I met Paul. No hard sell just an honest, open and professional approach on what would be the best way to market my home.
Agreed on an open day and my home was sold within 5 days of going on the market.
Service didn’t stop because my home sold. Jenna and Paul both kept in touch and helped settle my buyers concerns when sale took longer than expected.
I honestly can’t recommend them
enough and would have no reservations about using them again, either to sell or to buy from.
⭐️ ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Dawn · 22 April 2024
Agent replied · 24 October 2024
Wow ! A twelve star review!
Thank you so much Dawn! You are a Star !
★★★★★ 5/5
GoogleAn expert team. Very friendly and knowledgeable. I am absolutely delighted by the way they handled my house sale. Excellent in every way and highly recommended. Many thanks.
Jon · 11 September 2026
★★★★★ 5/5
GoogleThe Team at Dylan Davies were amazing right through the process.
We both bought & sold with them.
The Team were both friendly & highly professional & always kept us fully informed.
We would highly recommend them.
Phil · 11 October 2025
Agent replied · 22 December 2025
Thanks Phil.
It was a pleasure to sell your home and secure your new home. Your review means a lot to us . Thank you
★★★★★ 5/5
GoogleRecently closed on our sale and couldn't thank Jenna and the team more! From the initial appointment to sell the our house all the way through to completion, they've been so helpful! Highly recommend!!
Scott · 11 October 2023
Agent replied · 24 October 2024
Thank you Scott.
★★★★★ 5/5
GoogleJenna and Chris at Dylan Davies made selling my house such a pleasant experience they took all the stress from me,
They had so much patience and kept me up to date with what was going on. My house sold on first viewing and they guided me through the whole thing. I will definitely recommend them and I wouldn’t hesitate to use them again for when the time comes.
Thank you to everybody at Dylan Davies.
Olivia · 11 October 2023
Agent replied · 24 October 2024
Thank You for your kind words Olivia, we really appreciate it. Hope to see you again in the future :-)
★★★★★ 5/5
FacebookAfter 13 very stressful months of chasing three separate properties and dealing with various estate agents Dylan Davies came out top, hands down, in finally purchasing our new home. I can’t recommend Jenna and her team highly enough for their professional service but also being available to answer any queries or concerns in a friendly helpful manner and enabling our purchase to complete as quickly as possible. Thank you Dylan Davies.
Frances · 11 October 2022
★★★★★ 1/5
GoogleThe service we received from Dylan Davies during a recent house purchase was not the motivated and professional service I was hoping to get from this agent.
After our offer was accepted, it became clear that we had been given some false information by one of their agents, and this information was a contributing factor to us losing our buyer who has been waiting patiently for several months for our purchase to progress.
It’s very difficult to speak to anyone on the phone. The phones are often not answered resulting in me or my husband emailing (and often waiting days for a reply, if at all) or having to go down to the office.
We never received any pro-active progress calls/check-ins/updates from them which was a huge stress to us and the chain below as we were the ones having to find out what was happening. We had to do our own chasing of everything due to the seller/agent not communicating.
They make big money from selling houses, and in my case, apart from the accompanied viewings, DD did very little to progress the sale of this property or keep us informed along the way.
Heidi · 9 February 2025
★★★★★ 5/5
GoogleSuper friendly and nothing was a problem. Definitely use them again. Thanks for helping to make my purchase less stressful
Suzanne · 11 August 2026
★★★★★ 5/5
GoogleThe team at Dylan Davis have been so supportive throughout our journey of buying and selling could not recommend more highly
Janet · 22 November 2025
Agent replied · 22 December 2025
Thank you Janet. It’s always been a pleasure- after such a long time and a roller coaster ride. You are finally moved. Thank you again
★★★★★ 5/5
FacebookFrom the very 1st phone call to Dylan Davies we were put at ease, Chris arrived bang on time and done the evaluation in a polite and professional manner.
It was on the market within a week and sold in 2 weeks.
Jenna and the team who again are very polite and professional took all the responsibility off our shoulders, and we had to do absolutely nothing, and were kept up to speed at all stages.
We would highly recommend Dylan Davies Estate Agents to anyone, to either sell or buy a property.
Many thanks from Bill & Julie Pontypridd
William · 24 November 2019
★★★★★ 5/5
GoogleDylan Davies are the best estate agents I have ever dealt with. Super friendly and always happy to help. We’ve sold and bought twice through these guys. They go above and beyond and are always happy to help. Our most recent purchase was close to being delayed and they went above and beyond to speed up communications between sellers and solicitors and get things sorted. 100% would recommend. You can trust them to get the job done as efficiently and effectively as possible - which is exactly what you need, as moving is stressful enough as it is. Thank you to the whole team at Dylan Davies!
Sarah · 11 October 2022
Agent replied · 24 October 2024
Hi Sarah, thank you sooo much for your kind words 😀 and your time taken to write this review. Hope you and your family have settled in to your new fab home . Keep in touch . …
★★★★★ 5/5
GoogleAn absolute pleasure dealing with Dylan Davies. All the girls are so helpful and on the ball, can't thank you all enough!
Samantha · 11 June 2026
★★★★★ 5/5
FacebookDylan Davies are the best estate agents we've have ever dealt with. Super friendly and always happy to help. We’ve sold and bought twice through these guys. They go above and beyond and are always happy to help. Our most recent purchase was close to being delayed and they went above and beyond to speed up communications between sellers and solicitors and get things sorted. 100% would recommend. You can trust them to get the job done as efficiently and effectively as possible - which is exactly what you need, as moving is stressful enough as it is. Thank you to the whole team at Dylan Davies!
Sarah · 6 June 2022
Agent replied · 22 February 2025
Thanks so much Sarah we really appreciate your kind words. We hope your really happy in your new home 🤩🏡
★★★★★ 5/5
GoogleSuper friendly
Always helpful
Always supportive
Joanna · 11 September 2026
★★★★★ 5/5
GoogleExcellent service. Communication was excellent throughout. Everything ran smoothly and the app was so easy to track every step of the process. Highly recommend
Rhys · 11 April 2026
★★★★★ 5/5
GoogleDylan Davies Estate Agents were extremely professional in selling our home. After dealing with another agent previously the difference was noticeable. Kept us updated regarding the whole process from offers to accepting. Vetted any offers, to make sure they were in a financial position to proceed with the purchase. Liaised with solicitors and financial advisors at each step. Staff were wonderful. I wouldn't hesitate in recommending Dylan Davies. If you want to sell your property with as little stress as possible, this is the estate agent to use. Thanks guys. Good job
Karen · 11 October 2021
Agent replied · 24 October 2024
Thank you so much for your kind words Karen, we wish you all the best and a Merry Christmas
★★★★★ 5/5
FacebookWould highly recommend the guys at Dylan Davies. We recently purchased our new home with them and had great service throughout the whole process. Special thank you to Jenna & Matthew!
Zoe · 5 December 2021
Agent replied · 22 February 2025
Thank you for your kind words Zoe, we hope you and Grant have a wonderful first Christmas in your new home 😁
★★★★★ 5/5
GoogleThe whole team at Dylan Davies have been superb throughout the sale of my home. Everything from the initial engagement and quality of photography to the communication with my buyer and solicitor to assist with completion. I could not fault anything with the service and will definitely recommend to my friends and family. I hope to buy my onward purchase with Dylan Davies in the coming months. Thanks very much, Jack.
Jack · 11 October 2022
Agent replied · 24 October 2024
Hi Jack. Thank you for the review. We have everything crossed 🤞 for you and your family and hope your new home is “just around the corner”. …
★★★★★ 5/5
GoogleExcellent service and a pleasure to work with. Helped us through a difficult period during COVID. Extremely thorough and professional throughout. Big thank you to Paul and the team. Highly recommended.
Kate · 25 October 2020
Agent replied · 24 October 2024
Thank you Kate. A difficult time for all involved and I am pleased everything worked out well for all concerned. Kind regards, PD
★★★★★ 5/5
GoogleI recently bought and sold through Dylan Davies. Very good service from beginning to end 😊 …
Nick · 22 June 2025
Agent replied · 22 December 2025
Thanks Nick.
Thank you for your loyalty over the years. Thank you for placing your trust in us more than once. Happy times ahead …good luck for the future
★★★★★ 5/5
FacebookJenna and the team at Dylan Davies have been excellent. Selling two houses due to a bereavement was difficult enough but there were other challenges along the way. Jenna would always give sound advice and alternative options which eventually got us there. Highly recommended!!
Jeff · 30 January 2023
★★★★★ 5/5
GoogleBought and sold through these guys last year. Managed to get three buyers to put in solid offers within four days on the market (including a bank holiday). Absolutely amazing, they were chasing the solicitors up for me, keeping me in the loop the whole time. Completed the whole process in less than 8 weeks. In my opinion, they take the best photographs out of all the agents in the area also. Thank you guys very much.
The Bells.
A · 26 October 2018
Agent replied · 24 October 2024
Thank you soooo much for your kind review!!. It means so much to to the whole team knowing our work was appreciated and I'm sure your review will be helpful to others considering using Dylan Davies.
"Dylan Davies - Doing Things Differently - Delivering Results"
★★★★★ 1/5
GoogleHaving been the first person to offer the full asking price for a property (16/5/17), I would have hoped that my offer would have been taken seriously, however this is far from truth. I was never contacted personally nor was I sent any emails to be informed that my offer had been rejected. I eventually found out that my offer was rejected when the property status on a popular property website was changed to `Sold STC` (around 20/5/17).
Was this the only time they failed to contact me? No, I called on the 18/5/17 and I was promised a call with further updates regarding my offer later that afternoon, however the call never came.
We contacted the Dylan Davies to definitively find out the status of the offer, and spoke to a different member of staff regarding the offer. According to the notes on file a voice mail was left on my mobile. After checking do you find I could find this voicemail? No.
Dylan Davies you need to improve your customer service!
Payam · 26 October 2017
Agent replied · 24 October 2024
Dear Mr Behjat, thank you for your review. I will personally look into this matter and will contact you with a full reply as to why the vendor rejected your offer.
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