Trusted Agent profile · Rhondda Cynon Taf

Allen & Harris Talbot Green reviews in Rhondda Cynon Taf

3.5

★★★★★ Good

428 reviews across 2 platforms

83 Talbot Road, Talbot Green, Pontyclun, CF72 8AE, Rhondda Cynon Taf, CF72 8AE

Allen & Harris's office in Rhondda Cynon Taf, at 83 Talbot Road, is rated 3.5 out of 5 across 428 reviews on two platforms, including 214 Google reviews rated 4.5.

Google logo

4.5 / 5

214

Reviews on Google

This office

Trustpilot logo

214

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Rhondda Cynon Taf office, from every platform, shown as written. First names only.

5/5

Google

Tyler Williams was extremely helpful when finding the right property. His knowledge and expertise were second to none. He had an excellent balance in helping me but also giving me space to make my own mind up. He was on hand to answer any questions I had, and the communication throughout the process was excellent. Thank you Tyler.

Natalie · 15 January 2025

Agent replied · 22 January 2025

Thank you for your amazing 5* review! We're thrilled to hear that Tyler Williams was able to assist you so effectively with his knowledge and expertise. Your kind words about his excellent communication and support mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

They have Nailed it ! We have been working With James Bennett letting manager & Jolyon and cannot recommend the lettings team enough. If your a landlord big or small and you want to work with a professional organized team to handle tenancy finds and full management these are the people to use. They understand the business inside and out and will ensure a quality tenant find for your property and generally make the whole business of property lettings smooth and seamless. Key attributes: Organized & Helpful with paperwork & Compliance Reliable and answer the phone + Emails Trustworthy Fair and Transparent pricing & Have common sense

Lawrence · 26 October 2025

Agent replied · 9 November 2025

"Thank you for your kind words and recommendation! Our lettings team, led by James Bennett and Jolyon, takes pride in being organized, efficient, and transparent in all our dealings. We're happy to make the process of property lettings smooth and successful for landlords of any size. Contact us for a hassle-free experience! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Allen and Harris are fantastic at what they do, efficient, helpful and makes the process easy. A special thanks to Jolyon Edward’s for his commitment towards his role and eagerness to help.

Ethan · 26 October 2025

Agent replied · 9 November 2025

Thank you so much for your kind words about our team at Allen and Harris. We are delighted to hear that Jolyon's dedication and helpfulness made your experience with us a pleasant one. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Tyler Williams was very informative and professional whilst on a viewing. Tyler answered every question I asked with ease and If i had any further questions after the viewing Tyler made sure that he was approachable to answer any more. Tyler was very knowledgable and is a valuable team member to Allen and Harris Estate Agents. 10/10

Dewi · 11 January 2025

Agent replied · 22 January 2025

Many thanks for the great 5* review and your kind words Dewi. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

The worst letting agent ever

The worst letting agent ever. They cannot manage your property and are very rude and provide the worst customer service ever. Being with this letting agent has been a nightmare, instead of helping landlords the so called letting manager Tiffany was very rude and explains she’s not a mind reader. She would never answer calls, disregard emails and also accidentally replies to a chain of emails to her colleague but includes us to say how we are ridiculous. Tiffany is so unprofessional and the service provided was appalling. We will never be using this letting agent and recommend not to use unless you want your house to be destroyed and not to have any support from the lettings agent you put your trust in to manage and maintain your property and to have the most appalling service. Stay clear and actually get your moneys worth with another agent.

Fahima · 26 April 2025

5/5

Google

Allen and Harris Talbot green have been absolutely amazing with the sale of my house, especially Sarah who has fought our corner on more than one occasion with the purchase of our new house. I cannot thank her enough she is extremely helpful and a lovely person. Our house sold fast and efficiently with them I would highly recommend .

Yvonne · 6 November 2024

Agent replied · 9 November 2024

Many thanks Yvonne for taking the time to leave us your glowing 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I would recommend Allan &Harris to anyone. As a recent graduate who has to move to a new house coming from student accommodation, it was stressful to begin this whole process. But the Allan & Harris team made it very easy. Their customer service is top notch and would like to specifically thank Jolyon and James. Their patience is unexplainable, especially with me who would call them more than five times a day to ask anything I didn’t understand. I appreciate you !

Ruva · 24 October 2023

Agent replied · 23 October 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

After a big move, from Manchester to South Wales... I couldn't have asked for a better letting Agency. The team is extremely efficient and consistent. Even after moving Jolyon is still extremely helpful and there to assist with any issues I have within the property. I am super thankful to Allen and Harris Estate Agents for making such a big move so easy for my and my family. 5⭐

Tyson · 26 February 2024

Agent replied · 23 October 2024

Tyson, thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

As a Landlord user this Estate Agents have been so accommodating to our business needs. Nothing is ever too much and they always deliver what they take on. We feel safe in the hands of Allen & Harris, Talbot Green and can comfortably leave our property portfolio in their capable hands. Their tenants are always a priority aswell as us as the Landlords’. Thank you for all you do. Cordially, Malcolm.

Adiaha · 26 October 2025

Agent replied · 9 November 2025

Thank you so much for your kind words, Malcolm! We take pride in providing exceptional service to our clients and are thrilled that we have exceeded your expectations. It's an honor to manage your property portfolio and we look forward to continuing to prioritize both you and your tenants. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

Poor, poor service

I recently asked for a Home Report to be e mailed, someone st their office decided to phone to arrange a viewing, they couldn’t get through because they dialed the wrong number. I explained I wanted to see the Home Report before arranging a viewing and adked, for the second time, van I have the Home Report, again this didn’t arrive, I gave it another go and still nothing happened. I feel sorry for the sellers😢

Marie · 6 June 2026

1/5

Google

Absolutely shockingly bad service and communication. I've had to unfortunately interact with them for 2 years and they've consistent at being aweful to deal with It takes months to get anything done when it should take weeks and the guy in charge of lettings must be shy because he's impossible to get ahold of They left their to let sign in my yard for almost 2 years and thats even with me emailing and calling them to remove it but it got too damaged He still hasn't paid me back my deposit after many many emails and phone calls from me, my housemate and my landlord Just overall a horrible and frustrating experience

Dylan · 10 July 2025

Agent replied · 8 September 2025

Hello Dylan, Thank you for sharing your feedback with us. I'm truly sorry to hear about your frustrating experience with our service and communication. Please contact us at complianceresidential@sequencehome.co.uk so we can address your concerns directly and work towards a resolution. Best regards, Lucy, Customer Relations Team

1/5

Trustpilot

Read the Contract!

I employed this company to sell a house. After 6 months and no sensible offers, I terminated their contract. A few months later, I sold the house through another agent, who were brilliant. However it turned out that the eventual buyers had seen the house originally several months before through Allen and Harris. The next thing I knew was their high powered solicitors demanding full payment of their selling fees, which according to their contract I have to pay indefinitely after they have sown anyone the house. This is criminal and they should be ashamed of themselves putting a clause like that in a legal contract. So beware, read all the small print. Don't use Allen and Harris as they are absolutely useless.

Ken · 23 April 2026

5/5

Google

Would like to give A&H Talbot Green 5 stars. Jolyon and the team have been fantastic in helping us find our forever home. They have bent over backwards and sideways to help us and we cannot thank them enough. Will definitely hear you guys in the future if we need to. Jolyon - thank you for all of your help and hard work, it’s appreciated big time 👍

John · 28 November 2023

Agent replied · 23 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Great helpful team

Great helpful team! They did a really great job and provided the best service for me and my mother. We had a thousand questions, and found a thousand and one answers. Special thanks to Matthew Wyeth and Tyler Corr for making our searching experience so comfortable and resultive!

Nikita · 20 November 2025

1/5

Google

I would honestly give 0 stars if it was an option. Incredibly unprofessional estate agents. Avoid at all costs, very rude staff, terrible lack of communication, sketchy, and greedy! They Pressure you into using their services, and if you don’t they will deliberately mess you and tell you your offer is not good enough…even tho it is, it was very frustrating to deal with these people. They are messing with peoples lives here, I feel like they’re all scammers and doing something incredibly illegal Sarah was completely rude and messed us around. She is completely unprofessional. This estate agents should be shut down. Please avoid at all costs, they only care about commission, they do not have anyone else’s best interests.NegativeResponsiveness, Quality, Professionalism, Value

Suzanne · 24 October 2022

Agent replied · 23 October 2024

Hi, thank you for taking the time to provide our Allen and Harris team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@allenandharris.co.uk then we will be more than happy to help you.

1/5

Google

PORT TALBOT OFFICE . Would never deal with this estate agent. I had a pleasant viewing with the owner who showed me around when the estate agent wasn't available. Loved the house a d spent 2 hours chatting with the owner who seemed more than keen to sell to me, even asked me to exchange numbers to keep each other updated as this agent allowed his last sale to fall through and never notified him. Later the same day I txt the owner and offered full asking, telling him he could take as much time as needed to decide. He replied instantly and accepted. I emailed the agent and formally submitted my offer as well as my mortgage in principle proof of funds (far more than enough to Substantiate my offer) I phoned the next working day a d the agent Sarah Rowlands was instantly offish and dismissive, huffing down the phone and acting completely put out that I had called. She was annoyed me and the owner had contact and told me nothing had been accepted and viewings would go ahead still. I heard nothing til I was contacted by Rachel in there mortgage team. I told them I had already got a lender I was happy with but was pushed in to chatting with her anyway. After talking through the mortgage info I was then called yo say my offer was accepted and it would be taken off the market....that was until dat laterite Rachel had decided upon herself to go behind my back and speak to my lender and tell me they wouldn't lend to me...pure rubbish, i had personal contact with my lender and was told that agents tend to use intimidating and bullying tactics to force people to pay for their services. As soon as I refused to pay for the agents in house mortgage service I was ghosted and then told my offer had been gazumped and owner stopped contact. I took it as a blessing in disguise as I would never deal with Sarah or Rachel or this crooked company. A week after that I wascontactedby the owner again who assumee I was still buying...I had to be the one to tell him that his agents lied to him and me and that I was messed around and they declined my offer without his knowledge. Avoid these unprofessional,dishonest,useless, crooked liars at all cost!!!NegativeResponsiveness, Quality, Professionalism, Value

H_SKETCH · 24 October 2022

Agent replied · 23 October 2024

Hi, thank you for taking the time to provide our Allen and Harris team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@allenandharris.co.uk then we will be more than happy to help you.

1/5

Trustpilot

Really poor experience with Allan &…

Really poor experience with Allan & Harris Roath. I had a house valuation booked, and because I’m away on business, a family member took half a day off work to attend. Just a few hours before the appointment, they cancelled by email with no phone call, no proper explanation, and no attempt to rearrange. Cancelling last minute is bad enough, but not even having the decency to call or acknowledge the inconvenience caused is unacceptable. It shows a complete lack of professionalism and zero respect for people’s time.

Guest · 1 April 2026

5/5

Google

I recently rented a house through Allen and Harris and couldn’t be happier with the service. From the first viewing to signing the tenancy agreement, the team were friendly, efficient, and transparent. They always responded quickly to my questions and made sure everything was clear. I really appreciated their professionalism and how easy they made the process. I’d definitely use them again in the future!

Castle · 2 November 2025

Agent replied · 9 November 2025

Thank you for choosing Allen and Harris for your recent rental experience! Our team is dedicated to providing top-notch service and we're thrilled to hear that we exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Allen & Harris agents and especially James Bennett could not have been more helpful in sorting out the rental agreements for this property. I would highly recommend them for sales and letting as agents for your property needs. Very good at their jobs. Dave Simpson.

David · 25 November 2024

Agent replied · 9 December 2024

Thank you for your thoughtful 5* review and recommendation David! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

2/5

Trustpilot

Allen and Harris

Allen and Harris, WhitchurchJust put my parents house on the market with Allen and Harris and not impressed with communication at all. An Open House was arranged but on the day of the Open house no communication with either myself or my brother)who lives in the house) so I was a bit concerned. I rang the office and was told one of their colleagues should have got in touch with me to say it had been pushed back two weeks. I had not received a phone call or message of any kind. I was then told it was rearranged for two weeks later, again no communication and nothing materialised.Early days but already thinking of finding someone else to sell the house.

Jacqueline · 27 August 2024

1/5

Google

Extremely Disappointing Service and Lack of Communication on the Letting Side I am incredibly disappointed with the service I’ve received from this company. Despite paying a monthly fee, I am consistently the one chasing them for responses and updates. They are quick enough to take your money, but when it comes to providing support or getting back to you with answers, it’s a completely different story. I’ve had to repeatedly follow up with no proper resolution in sight. It’s incredibly frustrating to feel ignored as a paying customer, and I would not recommend this service to anyone who values timely communication and customer support. Save your money and look elsewhere for a company that actually cares about its clients.

Kishan · 10 April 2025

Agent replied · 23 April 2025

We apologise for any inconvenience caused and take your feedback seriously. We strive to provide timely communication and support to all our clients and will address this issue to ensure it does not happen again. Thank you for bringing this to our attention. Please do contact us via complianceresidential@sequencehome.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Relations.

5/5

Google

Tyler is an absolute credit to the team. He is young in age but certainly doesnt lack in knowledge or professionalism. … More

Jacob · 9 July 2025

Agent replied · 8 October 2025

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.

1/5

Trustpilot

60% 1-star reviews at the time of…

60% 1-star reviews at the time of writing, this should be the only red flag you need. Firstly, they mis-sold the tenancy, and assured certain facts that were conditional on my signing were true, that turned out not to be true. There is no way I would have signed the tenancy if they had not been misleading. When confronted, they made demands from me which were unreasonable, including ‘not to open the window’ of which there is only one in the apartment. Corey is especially corrupt, and the biggest scammer, stay clear as he will gaslight anyone and back track/say whatever he feels like to cover himself. Stay clear. Remember, 60% 1-star reviews. That is the majority of all reviews. Please don’t waste your time.

Anonymous · 6 July 2024

5/5

Trustpilot

Excellent Service from Yupy, Roath Branch

I’m incredibly pleased with the service I received from Yupy Sarwar at Allen & Harris Estate Agents for our recent home purchase. The home buying process can be daunting, but Yupy was fantastic every step of the way.From finding potential properties to helping me negotiate an ideal contract, Yupy was always available and communicated how each part of the whole process would move forward. He also understood the housing market in our search area, which allowed us to get an incredible deal that exceeded our expectations.Yupy answered all my questions with in-depth explanations, ensuring I fully understood what I was doing and why it was necessary, going the extra mile and assisting me with obtaining numerous specialist reports on the condition of the property and ensuring that when access was required for these inspections to take place the property was accessible, even at short notice.His knowledge and experience, combined with his patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend him to anyone.

Al · 2 July 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Allen & Harris's Google reviews

Questions about Allen & Harris Talbot Green

How many reviews does Allen & Harris Talbot Green have?

Allen & Harris's Rhondda Cynon Taf office has 428 reviews across two platforms: 214 on Google, 214 on Trustpilot (across the whole business).

What is Allen & Harris Talbot Green's rating?

Allen & Harris Talbot Green is rated 3.5 out of 5 across all 428 reviews, and 4.5 out of 5 on Google from 214 reviews.

Where is Allen & Harris's Rhondda Cynon Taf office?

Allen & Harris Talbot Green, 83 Talbot Road, Talbot Green, Pontyclun, CF72 8AE, Rhondda Cynon Taf, CF72 8AE.

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