5/5
The staff were very helpful
The staff were very helpful, and answered all our queries in depth.
Agent replied · 11 June 2024
We're thrilled with your feedback Alison - thank you!Ruby
Trusted Agent profile · Retford
★★★★★
1,207 reviews across 1 platform
Trinity Fields, North Rd, Retford, DN22 7GF
Part of Together Homes, see every office.
Together Homes's office in Retford, at Trinity Fields, is rated 4.2 out of 5 across 1,207 reviews on 1 platform.
Every review we hold for the Retford office, from every platform, shown as written. First names only.
5/5
The staff were very helpful
The staff were very helpful, and answered all our queries in depth.
We're thrilled with your feedback Alison - thank you!Ruby
3/5
Would like to see more interactions…
Would like to see more interactions post reservations to help move with next steps.
Thank you for your feedback, we will certainly make sure that this is passed on for review.Paul
4/5
Nice people but about of topping and…
Nice people but about of topping and throwing
Good to know!Ruby
5/5
Helpful staff
Helpful staff, easy to talk to and made the whole process stress free
Thank you for sharing your experience with us!Ruby
5/5
Excellent support throughout my journey…
Excellent support throughout my journey of owning my home.
Excellent review!Ruby
5/5
Sales team very friendly and helpful
Sales team very friendly and helpful at Samphire Meadow, Frinton on Sea. Very enjoyable process so far. Feel we are in good hands.
That's good to know Vicky, thank you for sharing!Ruby
4/5
Happy so far
Would rather write review once contracts were exchanged and firm completion date was agreed In meantime a very friendly and helpful transaction.Happy to write further review on completion
That's good to know! Thank you for sharing your experience with us so far!Ruby
5/5
Katie has kept me well informed thus…
Katie has kept me well informed thus far . Very early days in my purchase though
Thank you Jonathan for taking the time to share your experience - we are delighted!Ruby
5/5
Yvette and Kate
Both Yvette and Kate have been great so far, they have explained everything to do with the purchase and we are happy
That's great to see Paul and we really appreciate your feedback - thank you!Ruby
5/5
All the staff are so helpful and…
All the staff are so helpful and friendly
We are so glad to hear that you had a positive experience with our staff Sarah. We strive to provide excellent customer service and appreciate your kind words.Ruby
1/5
The after care service is abysmal in…
The after care service is abysmal in Pentland Green. The parking lots have not been paved and water and rubbish accumulate. It’s getting worse.
Thank you for providing your contact detail Hon Kung, the regional team have advised that they are in contact with you.Ruby
4/5
Experience
Good communication so far. Friendly, helpful staff.
Good to know!Ruby
4/5
So far so good
So far, customer service was good. We expect to see the house.
Good to know!Ruby
5/5
Very helpful
Very helpful. Answered all my questions. Very detailed in the whole process.
Thank you for sharing your experience with us Tanya!Ruby
1/5
Very slow in providing management pack…
Very slow in providing management pack even thought they were informed of time pressure. Would not recommend!
Your feedback is really important to us Idris and we appreciate you have provided your contact details following our request via Trustpilot. We are unable to source your details on our system so please do get in contact with your regional office or please call us on 01494 509 090 Lines are open Monday - Friday, 8am to 6pm and Saturday, 9am to 12pm to allow us to assist you further. Ruby
1/5
Zero Customer Service
This company treated us in the most callous and inhumane way. I would not recommend them to anyone. They do not deserve even one star.
Thank you for your review Mr Pearson, we're sorry that this is your experience so far with us. We've reached out to the regional team to ensure contact is made with you. Ruby
5/5
Great experience
Great experience, have been clear and professional to work with.
Great Review!Ruby
5/5
clear communications
We have had clear communication and have been taken through the whole process. Any question we had have been answered. All members have been very professional
Thank you Kirti for sharing your Taylor Wimpey experience - it is appreciated.Ruby
5/5
Meetings with sales advisor have been…
Meetings with sales advisor have been very good. Very personable, informative and helpful.
Thank you for taking the time to share your experience!Ruby
4/5
Great service from the team at Orchard…
Great service from the team at Orchard grove. Always helpful and available when I needed information .
Thank you Warren for letting us know.Ruby
4/5
Good clear communication about the…
Good clear communication about the buying process and happy to help with any queries big or small.
Thank you Jack for sharing your experience to date.Ruby
5/5
The friendly staff
The friendly staff, always pleased to help with any enquiries. Hats off to them all.
That great to know!Ruby
4/5
Very clear and thorough guidance to the…
Very clear and thorough guidance to the purchasing costs. Happy to accommodate our requests and to show flexibility with sale
Thank you for sharing your experience with us Natasha!Ruby
5/5
So far, pleased with service provided
Very good communication, advise and customer service provided so far. Janina our sales advisor is simply great! This is Shopwyke Lakes
That's wonderful Liana.Paul
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Together Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Retford.