Trusted Agent profile · Retford

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Newton Fallowell Retford reviews

★★★★★ Excellent

254 reviews across 3 platforms

7 New Street, Retford, DN22 6EG

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Newton Fallowell's office in Retford, at 7 New Street, is rated 4.9 out of 5 across 254 reviews on three platforms, including 228 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of five awards Newton Fallowell won in 2026.

Google logo

4.9 / 5

228

Reviews on Google

This office

Direct reviews logo

5.0 / 5

6

Reviews on Direct reviews

This office

allAgents logo

20

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Newton Fallowell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Retford office, from every platform, shown as written. First names only.

5/5

Google

I recently sold my house with newton fallowell and I was completely new to everything, they put me at such ease and as we had a wait until our new house was ready they were regularly in touch with any updates and sorted and queries we had, I can’t recommend enough, such a lovely lady called Mandy made the whole experience a breeze!! Thank you!

Sammy · 1 January 2024

Agent replied · 31 December 2024

Thanks so much for using us Sammy, all the best for the future!

5/5

Google

John and the whole team ensured the sale of my mum and dad’s bungalow went through in double quick time in a very caring, considerate and professional manner. Millie, Andy and Alex all pulled together to obtain an outcome we all wanted with a level of service that is not as common as it once was. Thank you to you all.

Richard · 6 December 2025

Agent replied · 7 December 2025

Richard, thank you for trusting us with what we know was a difficult sale for you all. We're delighted it went so smoothly and wish you all the very best for the future!

5/5

Direct reviews

I would like to thank the agency and our agent Caroline Kiff from the bottom of my heart for the quality of their help with renting our new property. Caroline was in touch all the time, consulting, solving the most difficult questions and requests from us. I called Caroline our personal superhero, because the renting process with her was easy, structured, fast and enjoyable. I highly recommend Newton Fallowell. A wonderful, well-coordinated team, caring attitude towards the Client, I have never seen such customer focus before. Thank you very much for this!

Nadiia · 10 October 2024

5/5

allAgents

"I highly recommend Newton..."

I would like to thank all the team Newton Fallowell in Retford and our agent Caroline Kiff from the bottom of my heart for the quality of their help and professionalism with renting our new property. Caroline was in touch all the time, consulting, solving the most difficult questions and requests from us. I called Caroline our personal superhero, because the renting process with her was easy, structured, fast and enjoyable ? I highly recommend Newton Fallowell! A wonderful, well-coordinated team, caring attitude towards the Client, I have never seen such customer focus before. Thank you very much for this!♥

Nadiia · 10 October 2024

5/5

Google

Just how an estate agent should be from a seller's point of view. Sensible valuation of property and discussion of marketing strategy. Very good feedback from viewings with electronic notification of appointments. Negotiated a better price once an offer was received. Unlike many estate agents did not move on to the next property once the sale was agreed. Kept in touch both the buyers and their solicitor on a regular basis and fed back to the seller how things were progressing. Acted proactively to sort out any issues that arose along the way. Always pleasant to deal with and quick to respond to any queries by phone or email. Could not ask for more from Millie and the team.

Julian · 2 September 2024

5/5

Google

We can’t thank Gareth, Millie, James and Mandy enough for making the sale of our father’s house go as smoothly as possible. Nothing was too much trouble. The whole team went above and beyond for us and we can’t thank them enough . We would highly recommend Newton and Fallowell .

Jane · 4 June 2024

Agent replied · 31 December 2024

Thanks so much for using us Jane!

5/5

Google

My dad has just moved into a beautiful new build recently, and we've had the pleasure of dealing with Tom who handled the sale. We couldn't praise or thank Tom enough for everything he has done in these last few months, nothing has ever been too much trouble, and everything has been dealt with and resolved in such a prompt and professional way... even now, my dad is settled and he is still going above and beyond. Thank you Tom, you really are a star, and I hope to deal with you again myself soon!PositiveResponsiveness, Quality, Professionalism

Naomi · 1 January 2022

Agent replied · 31 December 2024

Thanks, Naomi! We really appreciate the feedback. So glad your dad is happy with his new home! Here's to finding you something equally nice!

5/5

Google

A huge thank you to Mandy and the team for helping us to get our first home! I can highly recommend this team for proactive professionalism and fantastic empathy - others in the industry might be jaded with the process, but the Retford team really helped put our minds at ease and continually helped with our endless questions and ensured we understood what was happening at each and every stage. An invaluable team who I would not hesitate to recommend!!PositiveProfessionalism

Ashleigh · 1 January 2022

Agent replied · 31 December 2024

Thank you so much for the feedback Ashleigh! All the very best for the future

5/5

Google

We purchased our first home with Newton Fallowell with the help of Tom. From start to finish Tom was absolutely amazing in keeping us updated, answering questions and just making the process so easy. We couldn’t of asked for a better agent to help us on our first home journey. Tom was always so quick to respond and kept us at ease. Gareth on reception was always super friendly when we spoke to him and ensured we was kept up to date on completion day and was very quick to respond! Would highly recommend the service from Tom & Gareth at Newton Fallowell, both are an asset to the team. Thank you!PositiveResponsiveness, Quality, Professionalism

Danielle · 1 January 2022

Agent replied · 31 December 2024

Thanks for this fantastic review, Danielle. May we wish you all the best in your new home. We’re sure you’ll be happy there!

5/5

Google

The whole team at Newton Fallowell in Retford were excellent from start to finish. They responded extremely quickly to my initial needs, which enabled me to secure the home of my dreams. Had they not been so fast and so efficient I have no doubt I would have missed out. Then, throughout the process from accepted offer to completion they were always communicative and available to answer my questions, give guidance, resolve any obstacles, and give the other estate agents and solicitors in the chain a nudge to move things on. I unreservedly highly recommend them.PositiveResponsiveness, Professionalism, Value

David · 1 January 2022

Agent replied · 31 December 2024

Thank you so much for your feedback David and all the very best in your new home!

5/5

Google

From the first phone call to view a property it was clear the staff were helpful. We found the house we wanted and Newton Fallowell ensured our property was on the market the same day. In a difficult time for us, Millie, Gareth, Tom and Emily were always available, always professional and made the whole process a lot less stressful for us. Nothing was ever too much trouble and they all went above and beyond to help us sell and buy our forever home. Many thanksPositiveResponsiveness, Quality, Professionalism, Value

Gary · 1 January 2022

Agent replied · 31 December 2024

Thank you so much for your kind words. Wishing you every happiness in your new home.

5/5

Google

I’ve used newton fallowell Retford to buy and sell in the past and having used them again recently it was a reminder of how great their services are, from the constant updates, to just getting the job done smoothly, they were brilliant, the best estate agents in Retford! Thanks again to the really friendly team. Highly Recommend.

Sam · 1 January 2024

Agent replied · 31 December 2024

Thanks for the great review, Sam! All the best for the future.

5/5

Google

Claire and Caroline were very helpful when we needed a house to rent and we are very grateful for their time and effort. Communication is very good and we highly recommend them.

Pauline · 20 February 2025

Agent replied · 27 February 2025

Thanks Pauline!

5/5

Google

We recently sold our house with Newton Fallowell Retford. We have used them in the past and would definitely use them again. The staff were all professional and helpful. They went above and beyond to close the sale of our house. Their communication with us the sellers, solicitors and our buyers was brilliant. They made what could be a stressful experience much less stressful. Would definitely recommend them!

Sophie · 1 January 2023

Agent replied · 31 December 2024

Thank you so much Sophie! Wishing you all the best in your new home

5/5

Google

From the initial valuation visit to completion of my sale Newton Fallowell (Retford office) provided a friendly, efficient - and patient - service. Thank you all.

Lesley · 2 April 2025

Agent replied · 22 May 2025

Thanks for using Newton Fallowell, Lesley! All the best from us all.

5/5

Google

I found NewtonFallowell excellent, from the beginning Tom showing us the Bungalow was friendly and helpful throughout, Mandy who was always on hand to answer our enquires, Both Tom and Mandy we’re both so helpful and made every effort to help the purchase go as smoothly as possible. A special mention to Mandy who helped me through this difficult time, she was always just a phone call away, and really helped me understand some of the problems we had. I would definitely recommend anyone to use Newton Fallowell when selling a property.PositiveResponsiveness, Professionalism

Pauline · 1 January 2021

Agent replied · 31 December 2024

Thank you so much for your kind words Pauline, all the very best in your new home!

5/5

Google

I would highly recommend Retford's Newton Fallowell to anyone looking to buy or sell their property. I put my house on the market with them in 2019 and the sale was completed within a year. After speaking to various other estate agents in Retford, I chose to go with Newton Fallowell as Millie's professionalism and honesty really made me feel at ease. I knew exactly what I would be paying for and they had no hidden costs. The house was quickly put on Rightmove and advertised on social media, resulting in many viewings. Millie, Gareth and Tom ensured that they carried out all viewings so that I didn't have to. They all kept me upto date and offered me feedback after each viewing. They gave me advice and support throughout the whole process which ultimately helped my house sell at a price that I was happy with. I am very grateful for their good communication and friendliness and will be continuing to keep in touch with them as I move on to buy my new home.PositiveResponsiveness, Professionalism

Caroline · 1 January 2021

Agent replied · 31 December 2024

Thanks for such a positive review, Caroline. Really appreciate it.

5/5

Google

We completed on the purchase of a house being marketed by Newton Fallowell (Retford) at the end of September. I have to say that if it hadn't been for the hard work and determination of Mandy and the other staff there, we would most likely still be waiting to move now nearing the end of October! Our own estate agents in Nottingham were very poor in comparison and we found that in order to get anything progressed with the sale of our old house, we (and our buyers) had to chase all the way throughout the process. (The fact that I wrote a 4 page letter of complaint about our own estate agent should give an indication of the problems we had selling our old property!). Mandy was excellent at giving advice on what we needed to do and when and guided us through the whole process. She was also very friendly, good humoured, reassuringly professional and focused on getting any issues sorted. Unlike our own estate agents, we had total confidence that any information shared with any staff member there would be passed to the relevant person and be acted on as soon as possible. It wouldn't be too much to say that the staff at Newton Fallowell were key in keeping us updated about what was happening all the way throughout the chain and went above and beyond to ensure the sale/purchase finally went ahead when agreed. Even whilst still waiting for confirmation of completion at 5.20pm on move day, Mandy was looking at alternatives to how we could still move into our new home on that day, working a longer day to offer support. Thankfully it didn't come to that in the end and we completed at the last minute! They say that moving house is stressful; moving house during a pandemic is worse! We wouldn't hesitate to recommend Newton Fallowell to market our property should we ever be ready to move house again. Other estate agents who claim to be 'market leaders' could learn a lot from the staff team in Retford on how it really could and should be done. Huge thanks again everyone for all your help in getting us into our lovely new home!PositiveResponsiveness, Professionalism

Sam · 1 January 2021

Agent replied · 31 December 2024

Thanks for this fantastic review, Sam. We truly believe in going the extra mile for all of our clients and buyers and reviews like this mean a lot. All the best for the future!

5/5

Google

From the first day of valuation with several estate agents, John Kidney from Newton Fallowell provided a fantastic service from start to completion. An agreed price and completion of the sale were all complete within 7 weeks. It is also noted Newton Fallowell achieved a completed sale price of £25k above other estate agents in Retford. I would recommend their services and would like to thank them for their professionalism from start to finish.

Ian · 1 January 2022

Agent replied · 31 December 2024

Thanks Ian! It's so important for us to achieve the best price we possibly can for our clients. Really good news that we could do that for you, too. Best wishes from us all.

5/5

Google

I can’t recommend this company enough, every single member of staff have been fantastic in selling our house from the first day to the last, nothing has been to much trouble, we had regular updates without having to chase anyone and would recommend them to anyone! Special thanks to Mandy and Gary.

Stephen · 1 January 2024

Agent replied · 31 December 2024

Thanks for using us Stephen! Really appreciate your feedback

5/5

Google

I have just completed a property sale and have been very satisfied with the NF Retford team’s service. A fair and realistic sale price was achieved and the sale completed in 2 months start to finish which is a great result for everyone concerned. Whenever I rang or called in I was always received friendly but professional service. A question over the phone was always dealt with promptly and when they say they will call back, they do - quickly and with the information I needed, no matter who you spoke to in the office, they all pitch in and take ownership of the issue. How many firms can you say that about ? Reasonable fee too. When selling the biggest asset you own, just ignore the silly tv adverts and choose a real and local company. Thoroughly recommended from me !

Chris · 2 January 2020

Agent replied · 31 December 2024

Thanks for your fantastic review, Chris! It is always pleasing when people appreciate the service we provide and recognise the difference in the quality of service between us and our competitors and, in particular, online companies. Wishing you all the best for the future. Newton Fallowell.

5/5

Google

I have been renting a house via the agency Newton and Fallowell (Retford) since November. I was quite surprised after having viewed houses with other estate agencies: the process with Newton and Fallowell was efficient and straight forward. There was no messing about. Viewed the house within 2 hours of making the call to inquire about the house. When I expressed my interest, they got the ball rolling. I was so used to being told I had to wait because other people needed to view the house as well, even after saying that I was interested in the house(s). It was a relief to have come across Newton and Fallowell. The staff were friendly and very professional. Thank you Emily and Claire for all your help.

Tanya · 2 January 2020

Agent replied · 31 December 2024

Thank you for this review! It’s really appreciated.

5/5

Google

My partner and I recently purchased a property from Newton Fallowell. As we were first time buyers, we had lots of questions, but Mandy was able to answer all of these and make the whole process really easy. If you're looking at buying a property I'd definitely recommend Newton Fallowell.

Ashley · 1 January 2024

Agent replied · 31 December 2024

Thank you so much Ashley, we really appreciate your feedback!

5/5

Google

Second time selling with Millie and the NF team. Excellent service start to finish. Sold our property in less than 48hrs and followed the whole process chasing each party along the way. Would highly recommend for your sale or purchase, their sales numbers speak for themselves vs other “all show” agents.

Roy · 22 October 2025

Agent replied · 23 October 2025

Thank you for choosing Newton Fallowell again and we're delighted you were so happy with the service. Wishing you all the best in your next chapter! The NF Team.

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Questions about Newton Fallowell Retford

How many reviews does Newton Fallowell Retford have?

Newton Fallowell's Retford office has 254 reviews across three platforms: 228 on Google, 6 on Direct reviews, 20 on allAgents.

What is Newton Fallowell Retford's rating?

Newton Fallowell Retford is rated 4.9 out of 5 across all 254 reviews, and 4.9 out of 5 on Google from 228 reviews.

Has Newton Fallowell won any awards?

Yes. In The Trusted Agent 2026 awards: Newton Fallowell, Retford won Gold; Newton Fallowell, Burton on Trent won Platinum; Newton Fallowell, Newark won Trusted Agent; Newton Fallowell, Mansfield won Trusted Agent; Newton Fallowell, Peterborough won Trusted Agent.

Where is Newton Fallowell's Retford office?

Newton Fallowell Retford, 7 New Street, Retford, DN22 6EG.

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