Every review we hold for the Retford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat
We were greeted by Jeanet on Rossington site who was able to spend time with us showing us around and explaining features of the house. She answered all of our questions and was able to signpost us to get more advice.
Sonia · 14 May 2024
Agent replied · 13 June 2024
Hi Sonia and thank you for taking the time to leave a review. It’s great to hear about your experience at De Maulay Manor. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotJan Clarke at High Gables Pocklington…
Jan Clarke at High Gables Pocklington was extremely considerate and professional when dealing with my wife and I. She was really helpful with answering any questions.
Neil · 8 December 2020
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotWe are well pleased with the care and…
We are well pleased with the care and attention that Harron Homes gave us when reserving a plot on their Paddock development in Wickersley. This was mainly down to the professional and friendly way in which Julie, the sales consultant dealt with our questions, of which there were many and nothing was too much trouble for her. Thanks for all your help Julie! Al & Moe
Customer · 9 May 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotOne week in and we love our new home
One week in and we love our new home! From the start of our moving in journey Tracey, Sandra and Christie have always been on hand, helpful, supportive and informative.Ricky has provided us with all the information and knowledge needed when moving into a new home. He has over seen all our issues without fuss and with urgency.Over all we have received a great service and a warm welcoming to over new home.
Lucy · 27 February 2021
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotJulie @ Heritage Green, fantastic service
Visited Heritage Green and was welcomed and looked after by Julie. Fantastic service with a above and beyond approach. Julie is a true asset to Harron Homes. Thank you.
Gurdeep · 15 December 2019
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotNevison's Fold
Nevison's Fold - Janette, has been invaluable in terms of the sales process, going above and beyond to ensure things are sorted and progressing smoothly. Our experience has been positive to date, and we're hoping that this trend will continue through the construction phase and even after sales.
Tunde · 6 December 2023
Agent replied · 13 June 2024
Hi Tunde and thank you for taking the time to leave a review. It’s great to hear about your experience at Nevison's Fold. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotSales executive very helpful and knowledgeable
Sandra was really helpful and knowledgeable regarding the showhomes we visited in Selby on 9 June 2022.
Mark · 10 June 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotOaklands Heaths fabulous staff
We have reserved and are in the process of exchanging contracts for a house on the Oaklands Heath development. Jacquie and Debbie have been amazing and extremely helpful and looked after us. Amazing hospitality and as first time buyers we’ve found their honest attitude fabulous and can not wait to move into our new home which has some gorgeous features which were picked out by Jacquie herself! A big thank you to the wonderful ladies
Bano · 18 July 2020
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotWe have been really well looked after…
We have been really well looked after by Jo at Thorseby Vale. She has guided and helped us throughout the process of reserving our new home. Looking forward to the next stage 😊.
Krissmid · 17 September 2024
Agent replied · 22 October 2024
Hi Krissmid, thank you for taking the time to leave a review. It’s great to hear about your experience at Thorseby Vale. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotNHBC resolution meeting
I was supposed to have a resolution meeting today with Harron homes and the NHBC. Guess what Harron homes never showed up. They didn’t even have the decency to contact myself of the NHBC member of staff to inform us they couldn’t make it. Don’t buy from this company. Harron homes, You are well aware of who I am and what issues you me poor company has left my family with.
Dan · 26 June 2021
Agent replied · 13 June 2024
Hi Dan and thank you for taking the time to leave a review. We understand your concerns, however, the member of staff attending the resolution was unfortunately ill on this day and our customer care manager did inform the NHBC inspector of this. Our team will be liaising with you to find a suitable resolution. Thank you.
★★★★★ 5/5
TrustpilotA professional service and great…
A professional service and great knowledge of the property and surrounding area. Thank you to Caroline for the information.
Simon · 20 February 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotWe have been in our new home now for…
We have been in our new home now for coming up to a year. The house is lovely and couldn't have wanted more. Our snagging list has been relatively small so far and we are finally getting all the bits sorted. I've found both the site staff and office staff very helpful. I will be pleased when Harron have left the site so we can have a proper road but other than that I can't complain.
James · 7 February 2020
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotExcellent Customer Service
I am in the process of buying my new home at Heritage Green. I cannot fault the service i have received so far from Penny, Janette, and Matt. I have received regular updates by phone and email on the process of my house build. My son even commented on how good your customer service is as he is buying on another site and has received nothing in comparison
Alison · 15 December 2021
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotAVIOD AVIOD AVIOD
If there had been a zero rating for Harron Homes, that would have been my review.
Mr · 16 March 2026
★★★★★ 5/5
TrustpilotThis Really is the wow factor
I visited Hockley Croft last week and wow what a stunning development it was clean and the show homes were amazing I am looking forward to meeting the sales team and reserving my home next week I had a brief chat with Michelle who was busy doing a reservation so make sure you call ahead to make an appointment if you are wanting to buy
Carey · 9 May 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotForest Reach harron homes
We bought our home in September 2020 ...Its been a pleasure settling in ,weve found our home very economical to run and the few snags that needed doing are in the process when lockdown over .The building team with Paul and Chris have produced a great place for us to have our forever home ,From start with sales office team to finish I would recommend Harron Homes .Plot 18 Heather and John
Heather · 11 February 2021
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotContact is so poor!
In response to you....Yes the concerns have been raised with customer care. Yes I got an acknowledgement email of this and was told it was being passed to the sales team.No, you haven’t bothered to reply. No you haven’t refunded my £500 reservation fee. Before replying on here to say I’ve raised concerns with them, I suggest someone responds to my complaint. If not I will have no choice but to file county court action.
Rebecca · 31 March 2020
Agent replied · 13 June 2024
Thank you for your message. Your reservation fee will be refunded and our team will be in touch directly to confirm this. Many thanks.
★★★★★ 5/5
TrustpilotWe dropped into Thoresby Vale without…
We dropped into Thoresby Vale without an appointment and were welcomed by Michelle and Meryl who let us take a look around the showhomes. Immaculately decorated, the showhomes are lovely. Michelle and Meryl are both incredibly knowledgeable about the development and homes and were happy to answer any questions we had, or find out answers for us.
Vanessa · 28 February 2023
Agent replied · 13 June 2024
Hi Vanessa and thank you for taking the time to leave a review. It’s great to hear about your experience at Thoresby Vale. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotForest Reach!!
Forest Reach!!First moved in July 2020 First two weeks couldn’t do enough After that 3 different site managers. customer care is absolutely appalling, the amount of snags we are still left with us shocking. Speaking with head office gets you no where. I wanted to take my complaint further I get given loads of excuses and false promises. If I had the chance again I would never buy from harron.
Rachel · 14 June 2021
Agent replied · 13 June 2024
Hi Rachel and thank you for taking the time to leave a review. We understand your concerns and would like to take the time to reassure you that we take customer feedback very seriously. We have passed this information on to the relevant team and if you have any further enquiries, we would urge you to contact our North Midlands customer care team. Thank you.
★★★★★ 3/5
TrustpilotAfter sales repairs shocking I have…
After sales repairs shocking I have spent the last 6 months making numerous phone calls almost begging for snagging and repairs to be completed even within less than a year of moving in. You can take time off work and no one turns up no one notifies you So good luck
Mike · 21 August 2023
Agent replied · 13 June 2024
Hi Mike and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our team is liaising with you at present to find a suitable resolution. If you have any further queries we would urge you to contact our customer care team on northmidlandscustomerservices@harronhomes.co.uk.
★★★★★ 5/5
TrustpilotBrierley Heath
Brierley Heath - Stanton HillOutstanding service and excellent build quality, Sales rep Julie was amazing from start to finish.
Richard · 10 December 2021
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotI have had a really positve experience…
I have had a really positve experience with harron homes Charlotte and Sarah have been brilliant they always updated me o. Wots up super friendly and helpful. Richard the site manager has been amazing nothing too much trouble , house lovely , couple of teething g problems but all sorted
Vicky · 11 September 2023
Agent replied · 13 June 2024
Hi Vicky and thank you for taking the time to leave a review. It’s great to hear about your experience with Harron Homes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 4/5
TrustpilotWe’ve just reserved our home with…
We’ve just reserved our home with alistar at forest reach site Mansfield . He’s been absolutely fantastic with helping us find our new home and I cannot wait to go back to pick our options for the house . He’s very welcoming and answered any of our questions on the house , the build or the buying process . I look forward to starting our journey with harron homes Alex & Scott
Alex · 4 December 2020
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotGreat experience with Harron Homes.
Great experience with Harron Homes when reserving a plot. Charlotte and Amanda have been extremely supportive and have helped us throughout the proccess, answering all our questions and making the whole experience really easy to navigate through. We recently had our meeting to choose our options and upgrades and, again, they were fantastic. We are really happy with the team in Shipley Lakeside.
Manuel · 24 June 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
