5/5
TrustpilotThe site
The site, the cleanliness, the lovely polite and friendly member of staff and of course the house made our visit first class. Thank you very much.
Trusted Agent profile · Retford
Avant Homes Central Retford reviews
★★★★★
1,719 reviews across 2 platforms
Land West of North Road, Retford, DN22 7YU
Part of Avant Homes Central, see every office.
Avant Homes Central's office in Retford, at Land West of North Road, is rated 3.7 out of 5 across 1,719 reviews on two platforms, including 2 Google reviews rated 5.0.
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Reviews
Every review we hold for the Retford office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHuddersfield Site team have been great
Moved into our new house in Huddersfield, the site manager has been top class. We had a couple of issues that have been rectified straight away. Build quality has been good and no major issues or delays with completion . The sales team gave us updates here and there sometimes hard to get hold of but overall it’s been a good experience
5/5
TrustpilotOdettes point Having made an enquiry to odettes point…
Having made an enquiry to odettes point in Yorkshire.From the offset Abi communicated with us promptly and when we visited the site she was very helpful and polite and had knowledgeable about the site.
5/5
TrustpilotFirst house
The move-in date was delayed a few months however this was due to covid and brexit reasons and probably couldn’t be helped. Other than this I had excellent help from the site manager and deputy and everything I asked for and more was sorted by them, they were very helpful and made moving into my first house very easy!
1/5
TrustpilotTHE WORST EXPERIENCE POSSIBLE YOU…
THE WORST EXPERIENCE POSSIBLE YOU REALLY MUST AVOID AT ALL COSTS REALLY NICE UNTIL YOU EXCHANGE CONTRACTS AND THEN THEY TREAT YOU LIKE DIRT WATCH OUT FOR CATH AS EVERY WORD SHE SPEAKS IS A LIE CANT MISS HER SMALL PLUMP LADY WORKS IN THE SALES OFFICE AT CARLTON IN LINDRICK SITE
1/5
TrustpilotRUBBISH
RUBBISH. Avant homes broadmeadows, browney. Estate completed over 1 year ago yet roads and paths not completed or adopted by council due to Avant's incompetence. SORT IT OUT
Agent replied · 10 June 2024
HelloI’m sorry to hear that you have not been satisfied with Avant Homes. We’d be keen to learn more so that we can assist you in any way that we can.Thank you for taking the time to leave your comments. Hearing feedback from customers is incredibly important to us.In order for the support team to investigate this issue further, please could provide us with:- Your full name- And your plot numberYou can either update your review or get in touch by emailing support@avanthomes.co.ukKind regards,Avant Homes
5/5
TrustpilotNew Avant Home
I've just moved into an Avant property on the Prince's Point development (Pontefract). The quality of the build is outstanding and the support from the sales team (Sam Eisen) and site team (Paul & Andy) has been incredible - both pre and post sale.I've purchased new build properties previously and no other experience has lived up to Avant Homes - I would 100% recommend to anyone!
1/5
TrustpilotJoke of a housing company
Joke of a housing company! Promised so much but don’t deliver! It would be bad enough that they decide not to cut grass areas / pave roads and paths / build promised amenities…but we pay a premium for this service!!“Not our fault”…get used to hearing that plus other excuses!!
1/5
TrustpilotYou don’t care AVANT !!!
Roads and paths still not finished at Barley Gate Quater,1 year after the last house was built and SIX years after the first house was finished. Not acceptable children tripping over man hole covers on paths and cars getting punchers with the state of the roads but you don’t give a dam do you AVANT.
5/5
TrustpilotAbsolutely fabulous from start to…
Absolutely fabulous from start to finish - professional from day one , everyone from the sales team to the site manager etc - high end finish on everything they do - what a team !! Brilliant
Agent replied · 10 June 2024
Thank you so much for your review MichaelGreat to hear that the whole team has been with you every step of the way and that you love the standard of finish.We hope you have many happy years in your new homeKind RegardsAvant Homes
5/5
TrustpilotHighstonehall Hamilton
We bought at Highstonehall in Hamilton and moved in at the start of December. Colina our sales agent was attentive, helpful and friendly throughout the process. The house is lovely and the initial round of snagging attended to quickly. Stevie and William the site manager and assistant have been excellent. Well done Avant.
5/5
TrustpilotFriendly and professional Patricia
We bought a house for our family from Patricia Anderson in the weekend in Tens locks - Market harborough. Patricia's customer service is excellent ! She is friendly , polite , warm , proactive, and hardworking .Her communication is fantastic. We couldn't have been more thankful for her brilliant service ! She is definitely a 💎 gem in Avant sales team !!
5/5
TrustpilotAvant homes
Very pleased with our home. We are first time buyers and chose to reserve a plot with Avant homes. We spoke to a lady called Angela who made our experience very exciting and was great help! She was very responsive if we had any questions whilst we waited for our property to be built.
5/5
TrustpilotEver since Louise and Steve started at…
Ever since Louise and Steve started at Radfords Meadow the process has been smooth and the communication has been great, we are really looking forward to moving into our new home
5/5
TrustpilotHoneyman park Development
Honeyman park is a great estate with a great sales team. Jacqueline McPhee made our process so easy and is always there to help if we have any questions.
5/5
TrustpilotThank You Avant, Great Experience
I've been delighted by the level of Customer Service provided by Avant at every stage of my purchase from sales to after care and everything in-between.
Agent replied · 10 June 2024
Hi DeniseThank you for leaving a fantastic review for Avant Homes. It's always a pleasure to hear from happy customers and we're glad we could help.If you need anything further, please get in touch with your local Avant team and we hope you enjoy your new Avant homeKind regardsAvant Homes
1/5
Trustpilot5 years Iv been In my home
5 years Iv been In my home, countless faults, threatening behaviour from site managers and still 5 years in the roads aren’t finished. 5 years!!!! I’d like to bill avant for my popped tyres but they can’t fix what they’re legally meant to.
2/5
TrustpilotDidn’t feel we were really given much…
Didn’t feel we were really given much information, other than keep calling back in and checking to see if the plot we are interested in has had its prices released. But with it been further in the development you can’t promise anything! Feel it was a wasted journey.
1/5
TrustpilotHorrific customer service
Horrific customer service. Nobody bothered to reply to our early enquiries regarding a viewing. Once they did pick up the phone, they stayed mute on the other end of the line. Engaged with the chat function of their website only to have the conversation cut short after complaining. What on earth is going on here?Would’ve been a 0/5 if possible. Avoid at all costs.
5/5
TrustpilotGreat service throughout
Great service throughout, special thanks to Clare for all her help. We love our house.
5/5
TrustpilotGreat customer experience
We’re really impressed by the 2 ladies who showed us round the 3 houses, no pressure sell and a very clear explanation of the next steps! Im very interested now in potentially buying a property.
1/5
TrustpilotThey Just ignore you completely
They Just ignore you completely! After a year in our home, we still have outstanding snags. Major snags, structural snags! I emailed the group operating officer Scott Varley, who I can only assume has had the same incompetency training as more junior members of the Avant team! I warn you, at your peril, buy an avant home! You will regret it!
5/5
Trustpilotfantastic customer service
Just wanted to share a fantastic experience of customer service on the peerfields development We have just had our front door frame replaced over 2 days and I must say that the service from Ian the technician was professional to say the least. Face mask worn throughout the 2 days, polite, informative and excellent workmanship, the area really does look better than new
5/5
Trustpilotsuch high quality stylish home at such…
such high quality stylish home at such great affordable prices. I reserved my property on 10 March and completed on 16th May 2024. Smooth process
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