Every review we hold for the Reigate office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe just wanted to say a huge thank you to Jessica Wales in the Reigate Lettings office who was so kind, patient and understanding of our situation whilst looking for a suitable property to rent. She was extremely professional, pro-active, helpful and always cheerful and did everything possible to find to assist us.
It was a real pleasure dealing with Jessica and to receive really good customer service.
She is a huge asset to Hamptons and they are lucky to have such a dedicated member of staff.PositiveResponsiveness, Professionalism
Tina · 25 August 2021
★★★★★ 5/5
GoogleJessica at Hamptons Reigate was excellent in the way she dealt with our search for a rental property. Despite covid we managed with her help to find a lovely property to suit our family. She adhered completely to the Covid restrictions that were in place at the time when we viewed properties but still gave us space and time during viewings. She listened to the criteria that we had and soon found us a great property. Jessica is professional and very pleasant in all our communications with her.PositiveResponsiveness, Professionalism
Emer · 25 August 2021
★★★★★ 5/5
GoogleVery helpful agents from a buyer’s perspective. Kept our transaction on track well with good communication and provided very helpful assistance to solve issues which arose.
TM · 27 September 2025
Agent replied · 26 December 2025
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleIt has been an absolute delight working with Julia Jarusz. She was efficient, polite, warm and friendly and checked in more than any other agent I dealt with. Thank you Julia. You're great at your job. x
Success · 25 August 2022
Agent replied · 24 August 2024
Thank you for your review Success. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleWe had an incredibly positive experience working with Eric McDowell who helped us buy our first home this month. Communication was excellent and he made what is often a stressful experience really enjoyable, ensuring a smooth transition from start to finish at such an important time in our lives. Would definitely recommend!
Dannie · 10 October 2024
Agent replied · 24 October 2024
Hi Dannie! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
★★★★★ 5/5
GoogleWe would recommend Hamptons. They produced some excellent details and photographs for the sales brochure. They secured us a buyer with a week and kept us informed of progress throughout the sales process. Steven, Ali and the team were very approachable with the injection of appreciated humour at appropriate moments!
Carol · 26 August 2019
Agent replied · 24 August 2024
Thank you for leaving us a review. We take customer service very seriously and are thrilled to hear you had such a positive experience with the team in Reigate. It is wonderful to hear that throughout the process you were kept well informed and were provided a 5* service, we look forward to sharing your review with the team! Thank you again.
★★★★★ 5/5
GoogleLovely experience with the team in Reigate. Very responsive and helpful with any questions you have. Very easy journey renting a new property, happy with the service!
Angelica · 19 August 2025
Agent replied · 9 September 2025
Thank you so much for your kind words! We are thrilled to hear that you had a lovely experience with our team in Reigate. Our goal is to provide excellent customer service and we are glad we were able to make your rental journey an easy and happy one. We truly appreciate your support! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRented my flat through them for over a year now and they are fantastic!
Cameron · 19 December 2025
Agent replied · 26 December 2025
Thank you for trusting us to manage your rental property for the past year! We are thrilled to hear that you have had a fantastic experience with our services. It's been a pleasure working with you and we look forward to continuing to exceed your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have dealt with the Hamptons lettings team for 18 months and have been very happy with their speed and efficiency in dealing with any issues with my property, making the moving in and out experience comfortable and smooth, a big thank you to Nichola and Jacqueline in particular.
Steven · 26 August 2019
Agent replied · 24 August 2024
Thank you for leaving us a review. We take customer service very seriously and are delighted to read such positive feedback about the team. We are very proud of our management services so it is fantastic to hear your experience has been smooth and comfortable. I look forward to sharing your review with the team, thank you again!
★★★★★ 5/5
GoogleIt was the first time my partner and I had used Hamptons to rent a property and I can't recommend them enough, the team were extremely helpful and polite. A special mention to Lisa Adams who made the whole process run smoothly, answering questions in a timely and professional manner!
Zoe · 26 August 2018
Agent replied · 24 August 2024
Thank you for taking the time to leave us a review! We are incredibly proud of our people and are thrilled to hear how happy you are with the services Lisa provided, she will be delighted to read your review, thank you again!
★★★★★ 4/5
GoogleWas impressed by the team at Hamptons, especially Shima who was very helpful and able to get things done quickly. Would recommend.
Fehzaan · 25 August 2023
Agent replied · 24 August 2024
Hi Fehzaan, we are delighted that you enlisted Hamptons Estate Agents Reigate and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleWe purchased our house through Hamptons @ Reigate. Ali was very helpful and did everything she could to push the sales through, answer our questions and generally give a helping hand. Thank you for providing an honest and reputable service, we will not hesitate to recommend you.
Louise · 26 August 2019
Agent replied · 24 August 2024
Thank you for taking the time to leave us a review. Customer service is very important to us and we are delighted to receive such positive feedback about Ali, we will be sure to pass your review onto her. Thank you again, we hope you have settled well into your new home.
★★★★★ 4/5
GoogleOur lovely temporary/rented home was made possible through ICAB insurance services and Hamptons Reigate. The circumstances had been hugely disruptive but under the care of Jessica Wales and her able colleagues, every aspect of our move was dealt with stress free. Jessica is always charming, knowledgeable, patient, & supportive - everything you could wish for in an estate agent. Thank you team Hamptons!PositiveResponsiveness, Professionalism
Danielle · 25 August 2022
★★★★★ 5/5
GoogleI would like to thanks Lisa Abercromby (Property Management Team Manager) for her excellent service that she provided, attending to my issues I had that needed attention. She was extremely efficient, interfacing with the Landlord and contractors, and all issues were resolved promptly. Many thanks Lisa.
John · 26 August 2019
Agent replied · 24 August 2024
Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear you had such a fantastic experience with Lisa. We take great pride in our people and are thrilled to hear that Lisa acted quickly and ensured any issues were resolved promptly for you. We have no doubt Lisa and the team will be thrilled to receive your feedback, thank you again.
★★★★★ 5/5
GoogleHamptons have been excellent from start to finish. They have been professional, efficient, courteous and reliable throughout the whole process of selling my property. I would not hesitate to use Hamptons again and I would recommend Katarina, Ali and the team for their high professional qualities.
Jill · 26 August 2019
Agent replied · 24 August 2024
Thank you for taking the time to leave us a review! We take great pride in our people and the services they deliver to our customers so are delighted to receive such fantastic feedback about Katarina and Ali, they will be extremely pleased to read your review. Thank you again!
★★★★★ 5/5
GoogleI had the pleasure of liaising with Jessica at Hamptons for over 3 years for my rental property in Reigate. I would highly recommend their service for landlords. They always achieved quick, high quality tenants at the market rate. Responses and updates were consistently fast and they were always available for good advice. I couldn't fault them.
Tillie · 27 April 2024
Agent replied · 24 October 2024
Hi Tillie, we are delighted that you enlisted Hamptons Estate and Letting Agents Reigate and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleI had the pleasure of liaising with Jessica at Hamptons for over 3 years for my rental property in Reigate. I would highly recommend their service for landlords. They always achieved quick, high quality tenants at the market rate. Responses and updates were consistently fast and they were always available for good advice. I couldn't fault them.
Ruth · 26 April 2024
Agent replied · 24 August 2024
Hi Tillie, we are delighted that you enlisted Hamptons Estate and Letting Agents Reigate and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleI have dealt with Hamptons for several years now, in particular with Chloe. She and her colleagues have always gone above and beyond to help and guide through various processes involved in their management of my property. She has always been efficient, quick to respond and very friendly in all our dealings and I would definitely recommend Hamptons based on the service I have received.
Mark · 29 October 2023
Agent replied · 24 August 2024
Thank you for the great feedback mark. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Reigate was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleFrom the moment I saw this apartment I knew I wanted to move in. The team at Hamptons in Reigate, especially Ali, were fantastic with no request or query too small. Thank you so much for your dedication and enthusiasm throughout the buying process.
Di · 26 August 2019
Agent replied · 24 August 2024
Thank you for leaving us a review. We take customer service very seriously and are delighted to receive such fantastic feedback about the team and in particular Ali. We take great pride in our people and are thrilled to hear the support and service you received had such a positive impact on your experience. We very much look forward to sharing your review with the team. Thank you again!
★★★★★ 5/5
GoogleHamptons manage 3 properties for me and their service is excellent. Connie Graham deserves a special mention for her professionalism and responsiveness.
Andrew · 10 August 2025
Agent replied · 9 September 2025
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleJessica and the team in Reigate are fantastic! Jessica was quick to respond and answered any and all of my questions. As I have just relocated to the UK from Canada and a first time renter she was supportive and patient with my demands. I would highly recommend Jessica to anyone that is looking for a new flat. Wonderful experience.PositiveResponsiveness, Professionalism
Carrie · 25 August 2022
★★★★★ 5/5
GoogleWe have had a very positive experience of using Hamptons to both sell our home and buy our new home. I wouldn’t hesitate to use them again and would really recommend Katarina for her pro-activity and excellent communication. They’ve been excellent.
Valerie · 26 August 2019
Agent replied · 24 August 2024
Thank you for taking the time to leave us a review! We are delighted to hear you selected Hamptons International to both sell and buy your properties and are even more thrilled to read how happy you are with the service you received. We hope you have settled into your new home and would like to thank you again for leaving us a review.
★★★★★ 5/5
GoogleThe Lettings team at Hamptons Reigate have been absolutely brilliant to work with. We had a very tight timeline to find a rental property, and they helped us to go from viewing to move in a week! The whole team are lovely, super responsive, and can’t do enough to help. Highly recommend.
Nat · 28 July 2025
★★★★★ 5/5
GoogleJessica and the team at Hamptons have been really helpful throughout the whole process and are always happy to answer any questions we have, thank you!
Sabrina · 25 August 2022
Agent replied · 24 August 2024
Thank you for the great feedback Sabrina. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Reigate was exceptional. The team will be pleased to read your review!
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