Every review we hold for the Reigate office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHalliwell Marks make house selling smooth and hassle free. Richard and David have a huge amount of experience in the local housing market and they were exemplary in managing a quick sales process. I appreciated their advice, regular updates and the fact that they were always on hand. The Halliwell Marks team was excellent, and superb photography, video tour and floorplans helped to show the property in its best light. I would recommend them without hesitation.PositiveResponsiveness, Quality, Professionalism, Value
Costa · 21 June 2021
★★★★★ 5/5
GoogleWe first put our house on the market after we moved to our current property in August 2011. We tried 2 local agencies but had no offers. We instructed Halliwell Marks in January 2014, they attracted 19 viewings to an open day on 1 February and we received 4 offers. We completed the sale on 29 March, just 2 months after the open day. The price we obtained was more than 10% higher than that expected in 2013.
Throughout the process, they acted professionally, with integrity and with calm authority during what was a highly emotional time. We have no hesitation in recommending them.
Kevin · 28 July 2019
★★★★★ 3/5
GoogleWe were rather disappointed by Richard's apparent lack of interest or empathy in engaging with us as potential clients when valuing our home, which seemed to be mainly because it's currently a home that's lived in rather than being up to "show home" quality. This stood out when compared with the other Reigate estate agents we "interviewed". We were also surprised that despite all the experience which he says he has of houses in the area, Richard admitted that he had to guess the value our home just because it has a larger garden than most others locally. Sorry Halliwell Marks but as you say yourselves, first impressions count, and for us they weren't that impressive.
Simon · 28 July 2019
★★★★★ 5/5
GoogleHalliwell Marks are an exemplary estate agent, a real example of a bespoke agency showing the way…ahead of the bigger names. Our experience with them was an absolute pleasure, Hannah and Richard "held our hands" throughout the process. When we lost faith that the house would ever be sold, they had faith enough for all of us. We are now safely ensconced in our dream home and happier than we've ever been, thanks in no small part, to them. We cannot recommend them highly enough.
Paul · 28 July 2019
★★★★★ 5/5
GoogleRichard, Emma, Hannah and Rachel have all been absolutely fantastic throughout the sale of our house, and I would like to recommend them to anyone looking to sell. They were attentive, positive and supportive throughout the whole process, even when things got a little tricky, they were there to help smooth out problems. They worked really well with all parties involved in both our sale and purchase and remained positive throughout. Thank you to all the team, good job now done :)
Julia · 28 July 2019
★★★★★ 5/5
GoogleAll the team at Halliwell Marks are utterly professional and very personable. As a refreshing change in the market, they are also honest and their opinions are very well worth listening to. We had a very long, drawn out chain but Hannah and Jo were able to keep all the communication channels open and regularly informed us of any changes, and ultimately were the driving force behind getting our chain to completion. Thank you so much to you all. We absolutely love our new house.
Darth · 24 June 2018
★★★★★ 5/5
GoogleHouse sold within a week, sadly not at the price agreed but given the world and its trouble, happy and the updates and process with HM was perfect
Dave · 13 January 2023
Agent replied
Hi Dave, many thanks for your positive feedback. Yes that market has taken a bit of a battering but delighted to hear your views on our service.
★★★★★ 5/5
GoogleAll the team at Halliwell Marks are utterly professional and very personable. As a refreshing change in the market, they are also honest and their opinions are very well worth listening to. We had a very long, drawn out chain but Hannah and Jo were able to keep all the communication channels open and regularly informed us of any changes, and ultimately were the driving force behind getting our chain to completion. Thank you so much to you all. We absolutely love our new house.
Nicky · 14 January 2018
★★★★★ 5/5
GoogleAmazing support and service throughout my purchase, always kept in the loop. Would highly recommend for a personal service, and will definitely use again for my sale. Thanks Hannah!
Sophie · 28 July 2019
★★★★★ 5/5
GoogleWe had a brilliant experience working with Richard, Hannah & Jo at Halliwell Marks. They are a friendly, organised and approachable estate agency that are very knowledgeable about their local area. Definitely the best we've dealt with in Reigate.
They were instrumental in helping with a very smooth transaction process and we were able to complete on our purchase in Reigate quickly, the pressure was on as we were expecting our 2nd child. Nothing was too much trouble for them.
We couldn't have been happier with our move and thank the Halliwell Marks team for all their advice and support to get us settled into our new family home.
Zaida · 30 July 2016
★★★★★ 5/5
GoogleI have recently used Halliwell Marks to sell my home and I can highly recommend them. Their mix of professionalism, local knowledge and high levels of personal service make them the obvious choice of Estste agent in the Reigate area. I don't believe there is any other business in the locality that understand the market and what their customers want so well. In fact if you're thinking of using another estate agent don't bother just call Halliwell Marks now, you won't regret it.
Nicholas · 31 July 2015
★★★★★ 5/5
GoogleFantastic - the whole team were really helpful when I let my flat and then again when I went on to sell it. They were always on hand to help and did a lot of work to ensure the sale went through as quickly as possible. The letting is outsourced to another company but they were the best agents I had used in almost ten years of letting. I couldn't recommend Halliwell Marks highly enough.
Alice · 28 July 2019
★★★★★ 1/5
GoogleWe had an unpleasant experience as serious buyers with this agent. Found the estate agent who showed us a property rude and used pressure selling. Also felt the manager put pressue on us telling us that if you get 7/10 in terms of what you want from a house you're doing well. Pleased we didn't listen and have happily since bought a house which is 10/10, at a lower price and in the same area!
Elisabeth · 28 July 2019
★★★★★ 5/5
GoogleWe found Halliwell Marks to be realistic, helpful, friendly and communicative. They accurately assessed the value of our property, took realistic photographs and provided an appealing marketing strategy. We sold our house with in the first weekend. The process through to completion was managed by their extremely efficient sales progress or and we have had compliments from other parties relating to the professionalism, timely manner and friendliness of the staff. We highly recommend them.
Andrina · 28 July 2019
★★★★★ 5/5
GoogleI am very glad I decided to sell my property with Duncan at Halliwell Marks- his service has been excellent from the start, he is clearly very experienced and effective . Communication has been good and compassionate during the probate sale process . I thoroughly recommend this agent
Rebecca · 30 April 2023
★★★★★ 5/5
GoogleWe had a fantastic experience with Duncan! His communication was great throughout, and despite a few hurdles (through no ones control!) he remained positive and reassuring. Would absolutely use Halliwell marks in the future- Thanks for everything Duncan!
Lou · 22 December 2023
★★★★★ 5/5
GoogleThank you ! We are now living in the home which was on the market with Halliwell Marks. With good advice and support from Richard and colleagues, we all got there in the end. We first viewed the house with Rachel, who is so knowledgeable, and helpful and was really happy for us when she handed us the keys.
Good wishes to you all,
Anne and Andrew.
Andrew · 28 July 2019
★★★★★ 5/5
GoogleIt just so happened that we ended up both buying and selling our house with Halliwell Marks. Richard sold our house within five days of us signing up. The ladies in the office (Hannah and Jo) were brilliant, helping us with a number of issues finding our house. I felt like we got a very personal service with Halliwell Marks and would highly recommend using them.
Gary · 28 July 2019
★★★★★ 5/5
GoogleRecently re-let my property with Halliwell marks, working with Duncan directly, service and communication were excellent and proactive at all times taking the stress away. Duncan hosted an open day, getting multiple offers over the asking price. Service was great from start to finish, also taking control of the management liaison, and will definitely use Duncan again.
Sam · 28 September 2021
★★★★★ 5/5
GoogleWe recently sold our house with Halliwell Marks and have been really impressed with the professional and friendly service offered by Richard, Hannah, Emma, Rachel and the rest of the team. They know the local market, and are always happy to offer advice and guidance if needed. Would happily recommend to others, in fact, we already have!
Chris · 28 July 2019
★★★★★ 5/5
GoogleThe team at Halliwell Marks were very helpful and friendly during the whole process of selling my property. A special mention must go to Hannah, who was our main point of contact. Would definitely recommend if you are looking to sell your property as they offer a more personal touch than some of the chain estate agents.
Nick · 28 July 2019
★★★★★ 5/5
GoogleVery please with the great customer service received from Duncan and Richard. The photos were stunning by Pirjo, the local photographer. Warm friendly service with a smile, nothing was too much trouble and I was able to sell in a very timely manner, I'd highly recommend them.PositiveResponsiveness, Quality, Professionalism
John · 28 August 2021
★★★★★ 5/5
GoogleHalliwell Marks managed to sell our house when the previous agent could not. We were very happy with the service they gave. We were particularly grateful for the help getting to the point of exchange - even though the chain was very small Halliwell Marks were great at speaking to all sides to move things along.
Tom · 28 July 2019
★★★★★ 5/5
GoogleFantastic service from professional, reliable people. They know the market really well and their advice was spot on. Our house sold quickly and we were kept well informed throughout the process. I honestly believe they kept the chain in place through great communication. The photography was also excellent. No hesitation in fully recommending them.
Dominique · 28 July 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
