Every review we hold for the Reigate office, from every platform, shown as written. First names only.
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5/5
GoogleWe recently sold our house in Reigate through Halliwell Marks. From the initial valuation, to the open day (which resulted in four offers), through to the exchange of contracts and finally completion, Richard and his team have been a pleasure to deal with. Their knowledge of the local market and understanding of the wants and needs of their customers is unparalleled. Given the additional complexity to buying/selling a house that COVID brings, the Halliwell Marks team was calm and reassuring throughout. I am not surprised that they are so highly rated and would not hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Nick Β· 21 June 2021
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5/5
GoogleMy home had been on the market for a few months with Purple Bricks, with plenty of viewings but no offers and the advice I was getting was that the price needed to be dropped. In stepped Halliwell Marks and after discussion we agreed that the price was right for the market, no reduction needed - 3 new viewings on the first weekend, with an offer on the Monday which led to a sale at the full asking price. A very efficient service from start to finish from an agent that clearly knows the market very well. Thank you to Richard, Duncan and David.PositiveResponsiveness, Quality, Professionalism, Value
Jem Β· 21 June 2021
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5/5
GoogleWe were on with Mann last year and werenβt happy with the service we were getting. We went on with Halliwell Marks recently and they found us the perfect buyer within the first 2 weeks. Mark and the team have been great, he is honest and reliable and is always keeping us updated with the progress of our sale and potential properties coming on. It has been nothing but positive changing agents and we are incredibly impressed with the service we have received so far. Would highly recommend them!PositiveResponsiveness, Quality, Professionalism, Value
Charlotte Β· 21 June 2021
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5/5
GoogleRichard and Rachel were absolutely excellent in every way. They are so professional, and communication is always immediate. I would not hesitate to engage them again.
JOFF Β· 13 April 2025
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4/5
GoogleRichard and his team have been very supportive, engaging and diligent, particularly towards exchange of contracts and I would definitely recommend them in the future.
Mark Β· 13 April 2025
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5/5
GoogleHalliwell Marks always made us feel like we were their top priority and that we were in really safe hands. This was true right from the first time we met Richard, through to when we sold our home just a couple of weeks later to when we found our new home, also through Halliwell Marks. When we hit a bump towards the end of the process, they handled it brilliantly, with total professionalism and excellent communication, finding a resolution quickly and without stress. We wouldnβt hesitate to recommend Halliwell Marks, they are true experts and really nice people to boot.
Melissa Β· 31 March 2023
Agent replied Β· 29 July 2023
Delighted to hear your positive feedback about our service. Wishing you all the best in your new home!!
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5/5
FacebookThanks to everyone at HM, particularly Hannah and Emma. The service was so friendly and helpful from day one and made buying our first house far more manageable with their help. So far from the chain, corporate feel of other estate agents and therefore such a breath of fresh air. Highly recommended.
Beth Β· 28 July 2019
Agent replied
Thank you for the review Beth.
We are so pleased your experience of buying your first house with Halliwell Marks has been positive.β¦See more
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5/5
GoogleDuncan at Halliwell Marks has been a superb agent, from the initial valuation when Duncan arrived with a full prΓ©cis of the postcode, to his passionate appraisal of our home. We received other valuations but none were as enthusiastic as Duncan. After the first open day Duncan had sold our flat, we would definitely recommend Halliwell Marks and especially Duncan if you are considering selling your property in the local area. Thank you.
Karen Β· 14 March 2022
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5/5
GoogleReally happy with our experience with Halliwell Marks. Rachel was very communicative and detailed throughout the whole process which was greatly appreciated.
Jess Β· 22 November 2023
Agent replied Β· 21 March 2024
Thanks Jess, another great review, thanks for your feedback.
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5/5
GoogleWe are very thankful to the team at Halliwell Marks for the sale of our flat. We had been on the market a little while and was close to giving up hope, but they showed persistence and eventually found us a buyer! Duncan was also particularly helpful when it came to communicating with our buyer, as well as hurrying along the solicitors when things had slowed down. Thank you!PositiveResponsiveness
Josephine Β· 21 June 2022
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5/5
GoogleI had an smooth experience with Halliwell Marks Estate Agents.
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Having experienced many EA's from Solihull down to London - Duncan stood out.
I am so pleased with the service I received. Halliwell Marks went above and beyond to help me find the perfect property.
Definitely be using your services again for my future estate investments.
-B
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Bridgette Β· 24 October 2023
Agent replied Β· 21 March 2024
Many thanks for your positive feedback and 5-star review, we really appreciate it. I hope that you are enjoying your new home and look forward to helping you with your future property needs.
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5/5
GoogleI couldn't recommend Halliwell Marks highly enough. Not only did they sell our house before it was on the market thanks to their local knowledge but they helped beyond the call of duty when the going got tough. They answered phone calls on Sundays and bank holidays to help us move when all odds were against us. Their friendly and professional approach got us out of a very tricky situation with our buyers and we managed to move in to our dream house in record time. Thank you very much to Emma,Richard and the team who made it happen!
Marie Β· 28 July 2019
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5/5
GoogleA huge public thank you to Emma Marks at Halliwell Marks (Reigate). We ended up with quite a complicated scenario near to exchange. Emma tirelessly spent hours on the phone coordinating solicitors and other parties to ensure we exchanged yesterday. Her and her team have bent over backwards for us and the other families in our chain, making themselves constantly available and accessible. Emma even chased on her day off this week - absolutely beyond the call. Many thanks again from us!!!
Mrs Β· 28 July 2019
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5/5
GoogleA first class, professional approach from the outset. I would recommend Halliwell Marks without hesitation to anyone who wants an estate agency service which successfully manages to break the stigma of traditional estate agents of old and be both reassuring competent and refreshingly genuine in its approach. Richard and the team sold my house 1 month ago and were honest, open and diligent throughout the entire process. Nothing was ever too much trouble for them and I felt thoroughly well looked after throughout the whole process. I wish them every success in the future.
Andy Β· 28 July 2019
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5/5
GoogleRichard and the team have successfully found excellent tenants for our rental property over the last year and a half. They are extremely helpful and great people to deal with. Their genuine no nonsense approach is a breath of fresh air. They guided us through the process and we really appreciate all of their support. It was great to deal with an independent and we even got to choose a local charity to donate to in the process funded by Halliwell Marks. For hassle free renting we couldn't recommend them highly enough.
Caroline Β· 28 July 2019
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5/5
GoogleJust let our first property using Haliwell Marks. It's been a really smooth process and the communication has been great.
Especially working with Ryan, really professional and easy to work with!
Matthew Β· 13 June 2025
Agent replied Β· 13 April 2026
Hello Matthew,
Thank you for your kind review. Communication is at the forefront of our business values so it is great to hear you had such a positive experience.
First-time landlords can sometimes find the process tough to navigate so it's great to also hear you found it smooth. If you ever need assistance in the future with any other property investments, please do reach out!
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5/5
GoogleI sold my house with Halliwell Marks and from start to finish were nothing short of excellent! Great communication and information throughout the process and they achieved a higher price than any other agent had said possible and helped me find my dream home. If I ever move again they will be the only agents I call. I would highly recommend them as they are the best team of estate agents in Redhill and Reigate.
Deborah Β· 31 March 2023
Agent replied Β· 29 July 2023
Hi Deborah, Its great to get such positive feedback once again. Thanks very much for the business and do tell your friends about the service you received.
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5/5
GoogleRachel and Mark were extremely supportive and helpful during the very professional house sale. Always reassuring and responsive. I would highly recommend this agent as they are the best!
Lenny Β· 13 January 2023
Agent replied
Delighted to hear your positive feedback of our service. Thanks again for the business!!
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5/5
GoogleCanβt recommend Halliwell Marks enough, personable, responsive, high quality service throughout and they managed to sell our flat on a matter of weeks! Big thanks to Duncan who is top of his trade!
We had our flat on the market initially with White and Sons for several months and it was a terrible experience: no shows, lack of response, no due care. I would always use Halliwell Marks going forward!PositiveResponsiveness, Quality, Professionalism
Elliott Β· 21 June 2021
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5/5
GoogleSelling ones Motherβs house isnβt easy at the best of times but the team at Halliwell Marks made the process extremely smooth and as painless as possible. Having started with another estate agent we moved the property to Halliwell Marks after 2 months. Richard, Jo, Rachel and Hannah were faultless in their professionalism, guidance, knowledge and kindness. They work as a seamless team which you donβt often experience, it didnβt matter who picked up the phone they all knew who you were and what the situation with our property was at time. They all also knew everything that needed to be known about the property and area so it didnβt matter who did the viewings, every prospective buyer got the same viewing and information. Having been a bit doubtful at the onset as to whether an independent family estate agent was the best way to sell a house that was not being lived in I could not have been more wrong, I would recommend HM to anyone and everyone without hesitation, they have cornered the market with their unique βfamilyβ style business approach which is both professional and friendly. Thank you.
Clare Β· 30 July 2017
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5/5
GoogleAfter some less than pleasing experiences with other estate agents in the area it was an absolute pleasure dealing with the whole team at Halliwell Marks. They were approachable, knowledgeable and always very welcoming in their office. We mainly dealt with Hannah who was very good at keeping you in the loop, finding out answers to our questions and generally being available.
They made the stress of buying a first house much easier to deal with and I would recommend them wholeheartedly. They also give you coffee if you pop into the office, which is always a plus!
Rob Β· 30 July 2016
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5/5
GoogleWe were fortunate to both buy our new house and to sell our previous house through Halliwell Marks recently and would highly recommend their services. It is obviously a difficult market at the moment, but navigated effectively by Halliwell Marks, we had a relatively straightforward experience. The lady who handles the progression of the sale was especially attentive, and this really helped to avoid any unnecessary delays. We couldnβt fault the service.
Phil Β· 31 March 2023
Agent replied Β· 29 July 2023
Thanks Phil, we really do appreciate your positive feedback about our service. Ill pass your thoughts on to Rachel, our sales progressor...
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1/5
GoogleFrom the onset, not a very professional service. Messed around by changing appt. days & times. Felt badgered. Whilst the house was being valued, I had to sit and look through a pie chart and reams of paperwork, trying to persuade me on how marvellous Halliwell-Marks is. Finally, was given a most ridiculous & out of touch valuation figure. Got the impression, they like quick sales, hence the under valuation.
Maureen Β· 31 March 2023
Agent replied Β· 29 July 2023
Many thanks for taking the time to provide your review. Firstly, I'm sorry we had to change your appointment. We do try and avoid this wherever possible, but unfortunately in this instance, one of our staff members was off work with COVID. However, I do apologise for the inconvenience this caused you.
We feel any agent can make claims about their performance and ability, and therefore think it is important we do bring relevant information to valuations to back up our claims. We also ensure we arrive at valuation having carried out thorough research for your home.
I'm sorry you were disappointed with the valuation figure for your home. I have tried to contact you but am yet to hear back from you. I would love the opportunity to discuss this with you further and provide further evidence and comparable sales to explain how we arrived at your valuation. We saw you had to reduce your sale price several times over the six months you were on the market and the house went unsold. To be clear our advice about the market and the pricing of your home was proven to be accurate compared to the advice you received from other estate agents.
We do not under value homes. We pride ourselves in trying to get the best possible price for our clients in what is now a more challenging market.
I'd love the opportunity to discuss this with you further, please do call me at a time that is convenient for you.
Kind regards
Richard Halliwell
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5/5
GoogleGreat service from start to finishing buying my first home. Prompt replies to enquiries and always handled with professionalism and a cheery attitude
T Β· 6 April 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
