Halliwell Marks Reigate reviews

★★★★★ 5/5

Google

Normally don’t review , but Ryan was so professional and was efficient in the process. We were lucky to have him. Thanks Ryan and Halliwell Marks!

Patrick · 22 May 2026

★★★★★ 5/5

Google

Excellent service throughout. Duncan and Ryan were very professional and managed viewings really well; they made a difference when selling my property. Rachel was exceptional and key to exchange and completion! Thanks all! Giulia

Giulia · 30 March 2025

★★★★★ 1/5

Google

Rude, untrustworthy, and non-communicative. The lack of professionalism is astounding, but not a surprise. Richard H. is particularly rude with both sellers and buyers. As a company they follow their own interest not that of their clients. The customer service is practically inexistent. I would stay away from them. Since I cannot comment on the response, I am happy to expand the review here: 1. The estate agents told us that the property will be available from 15of July and never informed us (! - till this day) that the property was let out till end of September. 2. Mr Richard H. was extremely rude tell me on the phone that I am lying about my ability to buy a property, even though they had they had direct information regarding my finances. 3. The property we wanted to buy went back on the market twice, and neither time we were extended the curtsey to be informed or asked about our availabilities (!). The list can continues, but it is not worth it. Please stay away from them. As for their actions as towards people selling the property, I am direct communications from some of their clients. Always remember, while for you as a buyer and seller a £1k in more or less is a lot of money , but for them as a fee is and extra or a loss of £10-15. Always remember that they work for themselves, not for you. Mathematics doesn't lie, can't say the same about them though.

Cristina · 13 April 2025

★★★★★ 5/5

Google

The excellent Halliwell Marks team helped us achieve. We recommend them. Over the course of the really difficult market period of 2H2023/1H2024, Richard with his team provided a creative solution to help us pursue our house sale and make some money during the process. Whilst that must have been a demoralising period for many sellers - houses in Reigate priced similarly to ours seemed to yo-yo on and off the market - the team of Duncan, Mark, Ryan and of course Rachel, helped us feel positive and stay sane. The solution provided by Halliwell Marks was for us to let our property to generate income; rent another property to suit our interim accommodation needs; while working on our sale, with serious prospects. Regular, realistic communication was key in everything we experienced with Halliwell Marks and we felt confident that our interests were being pursued. Then team found us a buyer and we, in turn, found a house to buy. We are now happily settled in a new house and are very grateful to the Halliwell Marks team.

Chris · 13 April 2025

★★★★★ 5/5

Google

Great experience using Halliwell Marks. From the outset Mark gave great and honest advice, was efficient and marketed to genuine buyers. Rachel dealt with our sales progression and I couldn’t recommend her more. We had quite a long chain and time constraints, she was so reassuring during a stressful time and was really proactive ensuring everyone in the chain remained on task. We saw a lot of agents in our chain who were disorganised and unresponsive but Rachel is a credit to Halliwell Marks and we’re incredibly grateful for all her hard work to ensure everything went to plan.

Jo · 20 August 2024

★★★★★ 4/5

Google

Very glad to have had Rachel working away as our sales progressor. Whole company were very good at keeping us informed and always called back quickly to answer any queries. Rachel had to work hard in the final couple of months and liaised well with our solicitor to finally get us over the line. Couldn't have done it without her.

Debbie · 18 September 2025

★★★★★ 5/5

Google

Having been badly let down by two other local estate agents whilst trying to sell our property, we searched for the best performing estate agents and ended with Halliwell Marks in Reigate. …

D · 22 March 2026

★★★★★ 5/5

Google

Ryan at Halliwell Marks was a real driving force in the purchase of our dream house. He was both personable and professional, and provided a 5 star experience throughout the whole process from conducting viewings through to completion. He …

Chris · 22 December 2025

★★★★★ 5/5

Google

We sold our flat through Halliwell Marks, I wanted an agent that was no fuss, honest, personal and knew the area, and they delivered. Duncan went above and beyond at every stage, from listing through to completion. I'd highly recommend listing with them, as they made what is a stressful process, as pain free as possible.

T · 12 February 2023

★★★★★ 5/5

Google

I cannot recommend Halliwell Marks highly enough. After struggling for over a month with my initial letting agent to find suitable tenants, the difference when Halliwell Marks stepped in was night and day. …

Nnene · 22 January 2026

★★★★★ 5/5

Google

I have just exchanged contracts on the sale of my property with Halliwell Marks. I believe a good Estate Agent is one that supports you through the entire selling journey and not just to the point of getting an offer. Mark was friendly, polite and supportive through the sales viewings and not at all pushy and off putting like some agents can be and Rachel has provided ongoing regular updates and chasing solicitors throughout. I’d definitely recommend this friendly and professional local company.

Julie · 27 July 2023

★★★★★ 5/5

Google

Great service from start to finish as agent for the sale of a flat. Duncan is great, keeps you up to date with regular check ins and advice on the state of the market. The real star of the show is Rachel who takes over once an offer has been accepted. She’s a proper legend, really hands on, understanding and empathetic, rolls her sleeves up and helps chase solicitors to get some progress and pragmatism from solicitors etc. It really felt like Rachel was a key component in expediting the sale when exchange and completion could easily have been delayed by solicitor inefficiency.

George · 27 July 2023

★★★★★ 5/5

Google

Excellent experience selling our home recently with Halliwell Marks. Expert local knowledge and advice from initial contact with Richard and a great team to communicate and deal with throughout the process. Particularly grateful to Beth at Halliwell Financial whose advice and expertise in sorting our new mortgage was much appreciated. Wouldn’t hesitate to recommend.

Matt · 15 June 2025

★★★★★ 5/5

Google

Our viewing was with Mr Ryan Darragh. It was the 8th house we were viewing that Saturday, needless to say we were exhausted. Almost didn’t want to make it to the viewing but dragged ourselves to it cuz Ryan had already rebooked the viewing for us after we couldn’t make it the previous evening due to delays at work. Ryan met us on the driveway and as he was opening the door to the house he said you’re going to be surprised at how deceptively large this house is. He was genuinely enthusiastic to show us the house and the enthusiasm caught onto us quickly. He took us through the little nuances in the house with so much excitement. At the end of the viewing we did not want to see anymore houses. We felt like that was the place. We are very grateful for the experience and believe Ryan deserves to know that he is exceptionally good at his job, more importantly it is evident that he loves what he does.

Rufina · 23 May 2024

★★★★★ 5/5

Google

So pleased I chose Halliwell Marks to sell my property. The whole team has been fantastic throughout. From the initial valuation by Richard, to the sales progression dealt with by Rachel and finally Duncan helping me find my onward move, my experience has been of great customer service from a professional, experienced and honest team. I would highly recommend them to anyone looking to sell their home.

Anne · 24 September 2024

★★★★★ 5/5

Google

Halliwell Marks have been exceptional during our house sale and purchase. We came across a few issues with our sale but they helped us navigate some difficult …

Mel · 22 December 2025

★★★★★ 5/5

Google

Excellent experience with Halliwell Marks throughout a very challenging house sale (and market). Rachel is a true asset with her invaluable legal background and calm manner. She diligently managed the difficult sale process and built strong relationships with all parties. Duncan is totally dedicated to his client's needs, highly experienced and both him and Rachel are a pleasure to deal with. Highly recommend.

Jean · 21 January 2024

★★★★★ 5/5

Google

When I had to sell my house I decided to use Halliwell Marks as my estate agent as it is a local, independent firm and I am really glad I chose them. From the start to finish of a long and sometimes stressful experience I was shown nothing but helpful guidance and patience. I cannot speak highly enough of the wonderful people who work there. Thank you so much from someone who is now very happily settled in her new home. Sally

Sally · 22 November 2023

★★★★★ 5/5

Google

We have had an excellent experience with Halliwell Marks. Richard helped us sell very quickly (within days) and find our next home. Rachel, was invaluable in progressing the sale, always available to answer our queries and ensuring things progressed smoothly. We would highly recommend this local, friendly, professional agency.

Alex · 13 April 2025

★★★★★ 5/5

Google

Fantastic sales process with particular thanks to Rachel for helping push our sale along and for how she kept in contact with all parties involved. Very pleased with how fast our house was put up for sale from the first contact with Mark, and how organised the whole process was including how viewings were dealt with. Felt well supported and would highly recommend. Thank you Mark and Rachel

Jess · 29 June 2023

★★★★★ 5/5

Google

From one agent to another! Had a lovely experience working in a chain with Rachel. Her friendly, professional and prompt responses really helped getting completion dates met in record timing. Hope to be in a chain with her again. Lots of happy buyers and sellers today :) Thanks again

Fern · 13 February 2026

★★★★★ 5/5

Google

Purchasing through Halliwell Marks was a refreshing process throughout. Particular thanks to Rachel for keeping me updated at all times. Thanks guys.

Luke · 21 April 2024

★★★★★ 5/5

Google

I did my research of estate agents in Reigate when looking to market my property, Halliwell Marks stood out. After dealing with them for a few months, I can confirm I definitely made the right decision. Richard and David made a conscious effort to continue to keep me updated with the interest my property was getting, as well as realistic and not give me any false hope. After deciding to hold off on selling the apartment and let instead, within a few days Duncan had found me a tenant - completely stress free! I felt there was a real personal touch from Richard, Duncan and David. Thank you to all of you, you made a stressful time a lot easier.PositiveResponsiveness, Quality, Professionalism, Value

Claire · 28 August 2021

★★★★★ 5/5

Google

Richard and the team at Halliwell Marks are excellent. I would not hesitate to recommend them, they are professional, friendly and have great knowledge of the local area. They were quick to get my property on the market and got me several great offers in the first weekend. Richard took the time to talk me through all of them, and what would work for my situation. They also were extremely helpful in my search for my next home. It has been a pleasure dealing with them.PositiveResponsiveness, Quality, Professionalism, Value

Vicky · 28 August 2021