4/5
TrustpilotGreat experience
Claire and Ashley were contactable and provided me with relevant information when needed. They were helpful in arranging viewing to our convenience. Great experience
Trusted Agent profile · Reigate
Andrews Estate Agents reviews in Reigate
★★★★★
2,334 reviews across 3 platforms
39 Bell Street, Reigate, RH2 7AQ
Part of Andrews, see every office.
Andrews's office in Reigate, at 39 Bell Street, is rated 4.7 out of 5 across 2,334 reviews on three platforms, including 199 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Andrews won in 2026.
Reviews
Every review we hold for the Reigate office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotIsaac from Andrews Pleasant and Friendly
Isaac was very well mannered and showed us around the property with interest,, discussing the various features. He was punctual for tje appointment andIt was a pleasant experince dealing with him
5/5
TrustpilotGreat customer relationship from…
Great customer relationship from Shannon Bird, very caring and supportive.No delay or waste of time quite punctual.Thanks
Agent replied · 24 August 2024
Thank you, Ndubuisi! We're thrilled to hear about your positive experience with Shannon. Your feedback is greatly appreciated.
5/5
TrustpilotFantastic service from start to finish-…
Fantastic service from start to finish- the whole process of working with them has been a delight. Thank you for everything
Agent replied · 12 June 2024
Hi James , Thank you for the five star review. It is great to hear that the team have provided fantastic service from start to finish. Thanks , Lisa
5/5
TrustpilotBest services
One of the staff NICOLE MEIKLE she’s the bestest concelt I met , she give all her effort to us.thanks for andrews property group for the best service.
Agent replied · 12 June 2024
Hi Atheek, thank you for the five star review. That certainly is high praise for Nicole, which of course is really pleasing to see. Thanks again for the feedback. Rhys
5/5
TrustpilotGreat first experience
We signed up to Andrews with Stephen Edwards who was really efficient and helpful. a week later we were shown around a property by Nancy Henley, she was waiting outside to greet us. She was really helpful and friendly and made sure we knew the next steps to take if we wanted to make an offer. Any questions we had were answered quickly and would recommend these guys
5/5
TrustpilotTop service
Shoneil was exceptionally helpful in facilitating tenancy arrangements, efficient, fast and responsive in coordinating between myself and landlord. Really helpful.
5/5
TrustpilotAndrews provide a fantastic service
Andrews provide a fantastic service, their staff are kind and caring and a cut above other estate agents. The staff have shown great empathy and they really seem to care about their clients and their outcomes. They are by far the best Estate agent I have had the pleasure working with. From start to finish they have been brilliant. Their mortgage team are extremely knowledgeable and are able to explain things clearly and concisely. Its a pleasure to work with them and I will continue to do so moving forwards. I would recommend their service to all my friends and family.
5/5
TrustpilotGood professionals
Issy at downend was prompt, and seemed very down to earth and easy to talk to. Good service
Agent replied · 24 August 2024
Thank you, Rahim! We're thrilled to hear that Issy provided prompt and friendly service. Your feedback is greatly appreciated!
5/5
TrustpilotMy experience with Andrews Reigate…
My experience with Andrews Reigate branch has been excellent, especially with Isaac Biggerstaff, he went out of his way to provide answers to all of the questions that I have asked and both his communication skills/people skills are excellent, one thing I especially liked is that he is very keen to meet a clients needs but without being pushy, I would certainly recommend both Isaac and Andrews to anyone who is either buying or selling a property
5/5
TrustpilotMy purchase through Andrews at the cheam branch
My purchase through Andrews at the cheam branch.Steven was always very prompt at replying to my emails and phone calls and chasing different queries.
5/5
GoogleGreat quality service from Andrews Property Group and amazing customer service from Senior Property Manager Janine Derbyshire from Reigate branch. I will highly recommend.
Agent replied · 22 October 2024
Hi Fred, thank you for the review. It's fantastic to see your feedback and read that Janine was able to provide superb customer service to you. Thanks again, Rhys
5/5
TrustpilotThe team work good and useful monika is…
The team work good and useful monika is helping us all the time !🥰
Agent replied · 24 October 2024
Thank you for your kind words! We're thrilled to hear that Monika has been so helpful. Your satisfaction is our priority.
5/5
TrustpilotExcellent knowledge
Nick has helped me with my recent enquiry. I pleasure to speak to and nothing was to much trouble
Agent replied · 24 August 2024
Thank you for the five star review. Fantastic to see Nick has been so helpful to you. Thanks, Rhys
1/5
TrustpilotAwful Awful Awful
Awful Awful AwfulI am not even a direct client but part of a chain and without doubt every hold up has been Andrews and as soon as their client uses DC Law - well we are in a land of no hope!!! AWFUL
Agent replied · 12 June 2024
I am sorry for you experience with Andrews.We became aware of challenges with some customers experience and addressed these as quickly as we could with our conveyancing partner.These issues were exacerbated by a peak of demand in conveyancing during 2022, compounded by behaviour changes during and after Covid lockdowns. I am sorry that this impacted upon your chain.Carl HowardGroup Chief Executive
5/5
TrustpilotShannon was very helpful in showing…
Shannon was very helpful in showing around the property. She was very informative and helpful during the viewing.
1/5
TrustpilotThese guys are incredibly greedy and…
These guys are incredibly greedy and have more than played their part in the ridiculously high rents in Bristol. They have called up friends of mine who let properties through them constantly telling them they should increase the rent that they charge to their tenants. These guys are disgusting and have no souls. A friend of mine who has an 11 year old child has been made homeless because of them. She was paying £1400 per month for a 3 bedroom house but they wanted the rent to meet other rents in the area which have been pushed up to over £2000 per month due to the housing crisis in Bristol..rents which have been pushed up by people like them! Please don't do business with these people
5/5
TrustpilotFantastic service
Fantastic service given by Mikesh and Samir. nothing was too much for them. Any query I had they were always on hand to manage this. Highly recommended.
Agent replied · 12 June 2024
Hi Karina, thank you for the five star review, we really appreciate the feedback, brilliant to see Mikesh & Samir have been on hand to help you every step of the way, with any issues you may have had. Thanks, Rhys
5/5
TrustpilotQuick responses and resolutions
Rebekah and Chemaine always respond quickly and fix any problems I have. Very friendly and professional service.
Agent replied · 24 August 2024
Thank you, Erin! We're thrilled to hear that Rebekah and Chemaine provided you with friendly and professional service. Your feedback is greatly appreciated!
5/5
TrustpilotFeedback for Sandiya- Andrews property
Sandiya was really helpful, she has helped us in finding the right property and we are really grateful for her help and support.Thanks again 5 stars all the way
5/5
GoogleConnor and the Reigate team have been nothing but helpful, great service and two very satisfied first time buyers!
Agent replied · 22 October 2024
Hi Sam, thank you for the five star review. Brilliant to see that Connor and the team have been able to provide you with an excellent service and congratulations on buying your first home! Thanks, Rhys
5/5
TrustpilotGreat Company
Andrew’s are great with my group getting everything sorted for our student house this September. We have Nicole and she is amazing. So lovely and always helpful.
Agent replied · 12 June 2024
Hi Faith, thank you for your five star review, great to see Nicole and the team have been able to assist you with your student house. Thank you for your kind words, we appreciate it! All the best for the move in September, thank you, Laura.
5/5
TrustpilotOn your side
Honest, open and realistic dealings from start to finish. Good advice. I have been impressed and delighted by their proactive approach.
Agent replied · 12 June 2024
Hi there, thank you for taking the time to write us a lovely five star review. Fantastic to see you have been impressed by us and we provided you with good advice. Thank you for sharing your experience and all the best, Laura.
5/5
GoogleWe received exemplary service from Isaac Biggerstaff at Andrews in Reigate. He kept us well informed throughout the process. Can highly recommend.
Agent replied · 22 October 2024
Hi Beth, thank you for taking the time to leave us a review. Amazing to see that Isaac delivered first class service and kept you updated each step of the way. Thanks again, Rhys
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Andrews, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Andrews Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Reigate.
Questions about Andrews Estate Agents
Has Andrews Estate Agents won any awards?
Yes. Andrews Estate Agents won Trusted Agent in The Trusted Agent 2026 awards.
