5/5
TrustpilotGreat communication throughout
Great communication throughout, Molly was a pleasure to deal with, kept me up to speed and always available via phone or email
Trusted Agent profile · Reigate
Andrews Estate Agents reviews in Reigate
★★★★★
2,334 reviews across 3 platforms
39 Bell Street, Reigate, RH2 7AQ
Part of Andrews, see every office.
Andrews's office in Reigate, at 39 Bell Street, is rated 4.7 out of 5 across 2,334 reviews on three platforms, including 199 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Andrews won in 2026.
Reviews
Every review we hold for the Reigate office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat experience - Di was lovely
Di was the best from start to finish. So lovely, punctual and approachable. So different from all other estate agents that I’ve met who are all business and just want to get the property sold by any means necessary - Di was different and it really felt like she cared about finding the right property for my friends and I, I didn’t feel rushed but rather supported from start to finish that our house hunt was in the best hands possible! Thank you so much Di! All the best, Kia, Harry and Olivia
5/5
GoogleI recently contacted Andrews and I find the team to be very approachable, informative and helpful. I had a couple of interactions with Isaac and he helped us and went all out of his way to discuss our options with my husband and I. We certainly felt very welcome, and all our concerns were dealt with in a timely manner. I would definitely recommend Andrews
5/5
TrustpilotI recently undertook a transaction…
I recently undertook a transaction with James being the agent for the vendor. Speaking as a conveyancer i have never left a review before but he really deserves this. James, you went above and beyond in a Situation that has never been known to me in Conveyancing before. We worked well together and your help was appreciated so much! Building solicitor and agent relationships is the key. Look forward to working with you again!
5/5
TrustpilotThe customer service was outstanding
The customer service was outstanding, and the service was exactly what I was looking for.I was so pleased with the service I received from Georgina Marla.“I was very impressed. Thank you 🙏
Agent replied · 12 June 2024
Hi Ahmad, thanks for the five star review. Amazing to see you were really pleased with the service delivered by Georgina and the team! We really appreciate your feedback, thanks, Rhys.
5/5
TrustpilotExcellent service
We appreciate your help for the help and support you offered during our moving in period to our new home,it was easy and reliable.Thank you especially to Jasmine Gyde,you have truly been a star
Agent replied · 12 June 2024
Hi Lydia. Thank you for taking the time to write a five star review and giving such a nice review to Jasmine! We are so glad to see Jasmine was able to support you and be on hand throughout the process! All the best for the future, Laura.
5/5
TrustpilotJanine from Andrews was really helpful
Janine from Andrews was really helpful, answering all our queries and helping us solving any issues that we had. Great estate agency
Agent replied · 12 June 2024
Hi Stefan, thanks for the five star review. We know that Janine will really appreciate seeing your feedback, thanks again, Rhys
5/5
TrustpilotGreat experience with Andrews Estate Reigate
Great experience with Andrews Estate Agents Reigate. James was very helpful to arrange property viewing and very responsive to my questions.
5/5
TrustpilotWe had a great viewing today with…
We had a great viewing today with Shamiya. She was knowledgeable and friendly and was a real pleasure to work with.
Agent replied · 24 August 2024
Hi Teri, thanks for the review. Great to see that Shamiya was able to help you with everything needed. Thanks, Rhys
5/5
TrustpilotBen Gordon - Professional Supportive, Assuring Experience
Ben Gordon Has been very professional and helping in all his dealings with us in our house search for rent. He paid attention to our specific requirements and offered us suitable properties to consider. He was very flexible on viewing times as per mutual availabilities, kept us informed through SMS and mails. He proactively communicate with us at all times and was very assuring. It was a very pleasant, supportive and reassuring experience for us. We are very thankful !
5/5
TrustpilotI have recently worked with Keli on a…
I have recently worked with Keli on a property sale, she has been really helpful and very responsive to calls and emails!
5/5
Trustpilot5 stars *****
The team, especially Lisa Bird-Parsons, worked so incredibly hard to support both our sale and our purchase via another agent.
5/5
TrustpilotMolly
Thank you team for quick and good job with finding the property.
Agent replied · 24 December 2024
Thank you, Anna! We're thrilled to hear you had a positive experience with our team. Enjoy your new home! Best wishes, Jake
5/5
TrustpilotAndrews Property Group - gem of a property management style...
Since Andrews Property Group's recent take over & management of The Coop's property in Folkestone & the flat which I am a tenant in, they have been nothing but proactive in listening to my needs regards the upkeep of the property and have, thus far, been the only property management group, we've had 3 thus far over a period of 12 years, to engage professionals to carry out the necessary work within the property. A recent example, damage to the inner wall of the bathroom due to water ingression, which had been reported to successive property management companies over a period of at least 6 years, has been recently fixed and completed in 2 days by diligent and consumate professionals they had comissioned; furthermore, the most recent issue with our main entrance door, where the barrel of the lock had warn out and shattered was replaced in a matter of a day thanks to Andrews Property Group's Senior Property Manager Molly Wachon who arranged for a local locksmith to replace the lock in double quick time & at a convenient time to suit us/me. Thus far, I have nothing but praise & good things to say about Andrews Property Group's property management style - long may their good work continue & long may they listen to their tenats urgent needs...
5/5
TrustpilotViewing Experience
Jennifer jones was very supportive and remained in contact till completion of the visit. A great experience
Agent replied · 24 October 2024
Thank you, Mohsin! We're thrilled to hear that Jennifer provided such excellent support and made your experience great. We appreciate your feedback!
4/5
TrustpilotMolly Machon,as senior property manager…
Molly Machon,as senior property manager has really grasped the challenge of dealing with my mixed residential/commercial building in Bedminster.Her professionalism, hard work,and ability to liaise with tenants is much appreciated
Agent replied · 12 June 2024
Hi Stuart, thank you so much for the positive review, fantastic to see Molly does a brilliant job looking after your block. If of course there is anything extra we could do to earn the full five stars, please feel free to drop your feedback to myself (Rhys) at RMessenger@AndrewsOnline.co.uk, many thanks.
5/5
TrustpilotWow words can’t express how I feel
Wow words can’t express how I feel . I want to use this opportunity to thank the agency for their swift and consistent support for me to move in to my new home. I met a very kind and very polite lady call Cherrie who was so fantastic on my case with her consistency I was able to get a very nice apartment . I forgot to mention Ben who was showing me the properties telling how I have a good character making me feel good about my self . This is the best agency thank you .
5/5
GoogleHolly was extremely professional , a pleasure to communicate with and so very helpful. Thanks Holly!!
5/5
GoogleExcellent service provided by Andrews Estate Agents, Reigate. Especially Isaac: extremely professional, friendly, charming and knowledgeable.
5/5
TrustpilotNicole was amazing she made me fall in…
Nicole was amazing she made me fall in love with the property couldn’t ask for a better sales woman
5/5
TrustpilotExcellent service
I had a very good experience with Andrew’s estate agent specially with Sandiya, she helped in finding the right property and was really helpful through the whole process.Thanks Sandiya 😀
5/5
TrustpilotVery attentive to all my…
Very attentive to all my querries.Prompt in answering emails.Smooth transaction from processing of the property till the moving.And they don't forget to check after my moved.Thank you Andrews.
Agent replied · 12 June 2024
Hi Amanii, thank you for the five star review. We know moving home can be stressful so it's great to see that the team were on hand to make it a smooth process for you! Thanks
5/5
TrustpilotI had a fantastic experience with…
I had a fantastic experience with Elliot. His assistance was invaluable, providing quick responses that greatly enhanced the overall efficiency of our collaboration. Highly recommended!Thank you
Agent replied · 12 June 2024
Hi Pakkan, thank you for taking the time to leave us a five star review. Great to see Elliot provided you with a five star service! Thanks, Rhys
5/5
TrustpilotSteve was very patient and kind to me…
Steve was very patient and kind to me and my family. He was very professional in showing us the property we went to view and we felt very welcomed.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Andrews, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Andrews Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Reigate.
Questions about Andrews Estate Agents
Has Andrews Estate Agents won any awards?
Yes. Andrews Estate Agents won Trusted Agent in The Trusted Agent 2026 awards.
