Jackson-Stops Reigate Reigate and Banstead reviews

★★★★★ 5/5

Trustpilot

Exceptional service

Exceptional service. Charming people. Huge thanks to Ro and Charlie. Went above and beyond. We even got a goodie bag when we picked up the keys! Cannot recommend highly enough. Definitely not your average estate agent, they are just so much better!

Karen · 18 June 2026

★★★★★ 5/5

Trustpilot

Superb Throughout!

We recently sold our property through Jackson Stops in Lindfield and couldn’t fault Guy and the team throughout. From the moment they completed the initial evaluation through to post completion, everyone at JS was polite, professional and the communication exceptional. We would highly recommend them and would not hesitate to work with the team again in future.

Jeremy · 13 August 2024

★★★★★ 5/5

Trustpilot

Thank you!

Toby and his team at Lindfield were enthusiastic, professional and helpful at what was a somewhat difficult time for me. They handled the sale of my late parents' house with compassion and care.I'm a natural cynic and pessimist when it comes to estate agents, but was very happy to be able to change my mind.

Karen · 9 September 2024

★★★★★ 5/5

Trustpilot

Excellent Service

We just wanted to say a huge thank you to Karl at Jackson-Stops for all the amazing hard work he put in on our behalf to ensure we were, at long last, able to buy the house of our dreams.We think it’s fair to say that at times selling our house at 10 Ewanville, was particularly difficult and stressful and without Karl’s expertise and guidance, not to mention his excellent advice on how to handle certain situations, the outcome could have been very different. Karl went above and beyond and was always available to us throughout our purchase and sale and for that we are extremely grateful.We felt very fortunate that it was Karl who was selling 20 Victoria Road and very happy when he suggested to us that he and Jackson-Stops would be happy to assist us with the sale of our own house.He has been so patient and professional throughout, we simply can’t thank him enough.Thanks to Karl we are now living in our dream house in our dream location and hopefully have many happy years to look forward to. Thank you so much Karl for everything you have done for us in order to make our dreams come true! We really appreciate all of the hard work you have put in on our behalf.Many thanks Karl.

Mike · 20 February 2023

★★★★★ 5/5

Trustpilot

Excellent Agents - thank you so much James!

Quite frankly the experience we have had with Jackson-Stops in particular James Carroll from the Barnstaple branch has been outstanding. We have bought and sold many properties over the years and I can honestly say purchasing through James has been the best experience to date! Communicative, professional, honest and efficient without doubt but going above and beyond, always at the other end of the phone for advice has been an invaluable part of our process. I know our vendors feel the same. Many thanks James. David and Lainey

Lainey · 28 January 2023

★★★★★ 5/5

Google

We've used JS Reigate on multiple occasions to both purchase and sell and couldn't be happier with their service and commitment to clients. We felt very well represented at all stages and wouldn't hesitate to recommend Chris and the rest of the JS team. Their local knowledge is invaluable whilst simultaneously having the ability to attract buyers from London.

Matthew · 12 June 2024

★★★★★ 5/5

Trustpilot

I have received exceptional service…

I have received exceptional service from Loren who has dealt with any minor issues I’ve had with the property swiftly and promptly and has always been more than happy to answer any questions I have. Loren is always very pleasant to speak to and communicates back on any issues in a timely manner as well as ensuring things are resolved.

Jem · 22 May 2024

★★★★★ 5/5

Trustpilot

Fantastic experience as a buyer

Anthony Inskip at the Woburn branch was a total joy to work with as a buyer. He made the process far less painless when dealing with set backs up and down the chain along the way. Anthony was communicative and highly knowledgeable both about the process and the local area. I only wish we had gone with Jackson Stops to represent us as vendors... We shall in the future!

Inga · 15 November 2023

★★★★★ 5/5

Trustpilot

Amelia and staff at the Wimbledon…

Amelia and staff at the Wimbledon office could not have been more helpful or understanding, in the process of letting my property. Harry and Amelia were particularly helpful. This is my only experience working with Jackson Stops in Wimbledon but will contact them first in future. Donnie Farago

Donnie · 29 November 2024

★★★★★ 5/5

Trustpilot

I have recently started to use Jackson-Stops Weybridge…

I have recently started to use Jackson-stops Weybridge office.I am extremely pleased with the excellent property management services provided by Loren Pogue. I have been renting properties for over 20 years and a I can honestly say that Loren is one of the best I have come across & would like take this opportunity to personally thank her.

Shriyesh · 6 June 2024

★★★★★ 1/5

Trustpilot

Left high and dry by Jackson-Stops

15.0(27)ReviewsAllsale15team6communication5market4+2Sort byMost relevantNewestHighestLowestDavina Thawley1 reviewan hour agoNEWLeft high and dry by Jackson -StopsJackson-Stops Burford =DREADFUL!...took the money then left me counting the …More+4Jackson-Stops Burford (owner)a year agoThank you Davina for your lovely review it was a pleasure working with you, the team at Jackson Stops look forward to marketing your next property in the spring.Lynette Williams2 reviews2 months agoI would highly recommend using Jackson-Stops Burford to sell your home. All of the staff are very nice to deal with our agent was Kathryn Anderson. Kathryn was fantastic throughout the sale, she makes the whole process easier . She is a …MoreJackson-Stops Burford (owner)2 months agoDear Lynette,Thank you for the kind review. Our job is made easier when we have beautiful homes and wonderful vendors to deal with. It was a pleasure working with you and we are glad your experience of Jackson-Stops Burford has been a positive one. Good look with the future and thank you once again for trusting us with your house.Paul Newman2 reviews3 months agoWe were delighted when Kathryn Anderson invited us to view a property in Burford, as we had been searching for our ideal retirement home for over 12 months. I must add, that keeping in touch with your agent is key in what has become a very …MoreJackson-Stops Burford (owner)2 months agoDear Paul,Thank you for your positive review, as you say it is very important to stay in touch with an agent you trust. We were just so pleased we were able to introduce you to an off market property that will hopefully prove to be your forever home. It was a pleasure working with you. Best wishes from everyone at Jackson-Stops BurfordKeiron Ferguson2 reviews7 months agoKathryn was superb throughout a difficult purchase due to planning issues and, given the time to resolve these, the rise in the value of the property. She acted with total professionalism and was focused on the purchase over 4 months. …MoreJackson-Stops Burford (owner)2 months agoDear Keiron,Thank you so much for the kind review, we are glad your experience with Jackson-stops Burford was positive. We are glad to hear that we were able to assist in securing your dream home. Very best wishes from all of us at Jackson-StopsDavina Thawley1 reviewan hour agoNEWLeft high and dry by Jackson -StopsJackson-Stops Burford =DREADFUL!...took the money then left me counting the cost! LettingsThey were Jackson-Stops tenants, Jackson -Stops tenancy agreement, Jackson -Stops management, Jackson -Stops inventory, Jackson -Stops cleaners, and Jackson-Stops cleaners report.Tenants have trashed my house with £1000's damage and Jackson-Stops refuse to fight my corner unless I pay £60 per hr for admin and £450 for court days. To say I'm not impressed is an understatementIt was that bad when they left Jackson -Stops cleaners bill alone was £998 and it was recommended I needed new carpets and superkingsize mattress where the dog had p'd all over it! An example of how some things were left are attached

Davina · 11 November 2022

★★★★★ 5/5

Google

Having now purchased two houses through Jackson-Stops Reigate, my wife and I feel well-positioned to highlight their expertise and professional approach to selling property. Most recently, Pip put us onto the exact type of place we were looking for and we managed to buy with them before it fully hit the market. After viewing the property with Chris, he was absolutely superb in communicating with us throughout the process and quick to respond with any queries or advice we needed. Top class estate agency and we’re really grateful for their work in finding our new family home.

Matt · 8 June 2025

★★★★★ 5/5

Trustpilot

Helpful and diligent

The whole sales team at Jackson Stops - Ed, Sam, Emma and Kelly were so helpful with our recent purchase. They had scouted properties, and been good negotiators on our behalf. It felt like they took a real interest in helping us beyond our expectation. Highly recommend.

Rr · 4 November 2024

★★★★★ 5/5

Trustpilot

Katie in the Taunton office was just BRILLIANT!

We are English but based in Chicago and were looking to purchase a home in the South West of England as our UK base for our frequent trips 'home'. We were registered with several agents.Jackson-Stops in Taunton were very responsive via both email and over the phone and stood out from the rest. Once we had found a property to view, Katie in the Taunton office as lead agent was nothing short of brilliant! My father did the first viewing for us and Katie very kindly made a video of the property as part of the viewing and sent that to us. 36 hours later we hopped on a plane and with Katie's flexibility were able to view and then put an offer in on the house at the 2nd viewing. Throughout the whole process Katie was professional and knowledgeable and despite a sticky end of the chain snafoo we were able to exchange in the agreed timescales.Katie was also able to recommend an outstanding conveyancing team and with her guidance on the purchase, we really felt that she cared about us much more than a financial transaction. I would not hesitate to recommend Jackson-Stops in Taunton.

Mrs · 8 September 2022

★★★★★ 5/5

Google

Pip and all at Reigate delivered throughout the sale, namely early options, sale, costs, communication, legal guidance, inter-party negotiations and closeout. It was easy to walk in and talk with them with everyone in the office working to deliver. It was a pleasure knowing them, they made it easy and we would have no hesitation in going with them again.

Mike · 9 December 2025

★★★★★ 5/5

Trustpilot

James and Ria from Jackson-Stops really are the best!!

James and Ria from Jackson-Stops Barnstaple sold our home this year and were fantastic!They were exceptionally professional - respectful and honest and carried the stress and hard work. My long term partner and I were separating and selling our dream home, we gratefully appreciated their warmth and kindness. They took some pressure off a very sad and challenging time for us both.I recommend their service unconditionally and award them 5 very big, fat 5 stars.Thank you Jan T

Jan · 3 November 2022

★★★★★ 5/5

Trustpilot

Great Property Managers

Margaret Heath is brilliant at managing our property be it minor repairs or complete refurbishment.She takes away the stress via her efficencyIt is about approachability and friendliness. All the staff at Jackson Stops are efficent and friendly and Margaret is typical of the Agency.We have been with them for many years and Margaret is a huge factor in why we will continue to use Jackson Stops.

Tim · 20 October 2023

★★★★★ 5/5

Trustpilot

We had a great experience selling our…

We had a great experience selling our house with Jackson-stops. Charlie and the team have been great.

Charles · 17 October 2025

★★★★★ 5/5

Trustpilot

Have recently experienced outstanding…

Have recently experienced outstanding service from Jackson Stops in Woburn. Anthony, Neil and Tracy were all superb. Tracy has especially taken the time on more than several occasions to follow up with further information requested on particular properties and general knowledge of the areas we have been looking at which has been extremely helpful. Her professional approach and knowledge is second to none and we would definitely recommend using this agency in future and will use them ourselves when we come to sell again. My husband and I have both worked in this sector so are particularly impressed when we receive such an excellent service and the fact that Tracy went over and above her duties to help us. She is an asset to the company.

Amanda · 28 June 2022

★★★★★ 5/5

Trustpilot

Quickly and efficient

We had a great experience with the team during our tenancy swap. The whole process was handled quickly and efficiently, making what could have been a stressful situation feel straightforward and hassle-free.

Kayleigh · 4 July 2026

★★★★★ 5/5

Google

We recently had the pleasure of selling our home through Jackson-Stops and were delighted with the service from start to finish. The Reigate branch, particularly Chris, Pip, Louise and Tim, demonstrated exceptional knowledge and professionalism from the very beginning. We had complete confidence in them, especially with the viewings they ran - it was clear Chris took a genuine interest in our house and were keen to understand every detail about it in order to market it in the appropriate way. What truly set JS apart was their dedication to helping us secure our next home. Although we (sadly) didn’t purchase our new home through them, their support and communication was invaluable in ensuring the chain ran seamlessly in order for us to complete in record time (with offer accepted to completion in 6 weeks). We wholeheartedly recommend Jackson-Stops for anyone looking to sell or purchase a home. A massive thank you to the entire team for their outstanding service!

Lucy · 10 September 2024

★★★★★ 5/5

Trustpilot

The Jackson-Stops team in Shaftesbury…

The Jackson-Stops team in Shaftesbury were extremely efficient and professional in the handling of our sale as well as being lovely people to deal with. We were so pleased to have chosen them to sell our property, which incidentally sold within a week - couldn't be happier. Many thanks for all your efforts!

Mrs · 12 June 2024

★★★★★ 5/5

Google

We have recently purchased a property in Reigate from Chris at Jackson Stops. Through out the process Chris has been very communicative and easily contactable. He was very responsive when we required further viewings of the property after offer acceptance and had a very friendly and trustworthy demeanor. We wouldnt hesitate to use Jackson Stops again.

Kate · 13 April 2024

★★★★★ 5/5

Google

Fabulous service from Jackson Stops! In a very difficult climate running up to the Budget , the experience was professionally handled all the way through. We were regularly kept up to date with the process, which was tricky at times but handled smoothly and knowledgeably by the team. I can’t praise them enough and highly recommend them.

Amanda · 9 December 2025