Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent
I have sold 2 properties through Jackson-Stops and at present have another under offer, all through the Bury St Edmunds brach. I have found the staff at Jackson-Stops helpful, pleasant and easy to deal with.Highly recommended.
Linda · 6 December 2023
Agent replied · 22 October 2024
Dear Linda, a wonderful review, thank you, and it's great to hear that you found our staff helpful, pleasant and easy to deal with. With best wishes from everyone at Jackson-Stops.
★★★★★ 2/5
TrustpilotAfter calling and asking for more…
After calling and asking for more photos was told to look on google maps! Really?! No pictures of advertised annex or the link to detach it. They obviously want to waste everyone’s time!
Sara · 19 January 2024
Agent replied · 22 October 2024
Dear Sara, I'm sorry you didn't receive the service you expected. If there is anything we can do to rectify the situation, please do email info@jackson-stops.co.uk. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleI fully recommend Jackson-Stops Reigate office. Pip and the whole team did an excellent job of selling our house in Charlwood, keeping the chain together with regular communication and following -up with all parties. Despite various issues and delays along the chain, including our long wait for probate, the house was sold within 6 months. We are all very pleased with the service and professionalism of the team.
Mark · 10 November 2023
★★★★★ 5/5
TrustpilotSale of my cottage
Staff extremely professional. Helpful and supportive throughout the sale process. Gave feedback on every viewing. Liaised with solicitors and kept me in the loop during the whole process.
Jennifer · 24 April 2024
Agent replied · 22 October 2024
Dear Jennifer, we are delighted to hear that you received a helpful and supportive service from extremely professional staff. Thank you for your review. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleWe have lived at our current property at Reigate for 16 years and were looking to move but have failed miserably twice till we met the team of Pip, Chris, Louise, Tim, Andrea at Jackson-Stops. They were so brilliant from day one and they understood what we want and made sure we were happy. A big credit to Chris who has been super attentive each time when we were up against a hurdle. Not only they have found and secured our dream house for us but also they managed to find a very good buyer for our property. They were outstanding all the way through and the process of buying and selling through them was all stress free. I cannot recommend them highly enough. Thank you so much to all who have been involved with our journey. You are awesome!
Berna · 10 November 2022
★★★★★ 5/5
TrustpilotExceptional service
We can't fault the exceptional service, patience and good humour that Jackson Stops Cranbrook have provided during the sale of our home. Against the difficult backdrop of Covid-19 and despite a couple of chains unravelling through no fault of theirs, Mandy, Rupert and the whole team have remained optimistic and dedicated and we are hugely grateful to them all.
A · 22 February 2021
Agent replied · 22 October 2024
Thank you for your review, praising the dedication and perseverance of our Cranbrook branch.
★★★★★ 5/5
TrustpilotThey accomodate me well and very…
They accomodate me well and very helpful on me, they answer my question as much as they can
Angelo · 3 October 2024
Agent replied · 22 October 2024
Dear Angelo, thank you for leaving a five-star review about the experience you had with us. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotWill (Lettings) has been my agent for a…
Will (Lettings) has been my agent for a number of years. I couldn’t recommend him and Jackson Stops more highly. Always available, helpful and insightful. Shari in sales is also amazing.
Mrs · 8 February 2024
Agent replied · 22 October 2024
Dear Mrs Anderson, thank you for your review and we're pleased you would recommend the services of Will and Shari. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleWe had a fantastic experience with Tim and his team from start to finish. Tim ensured everything went smoothly, liaising with both parties solicitors and ensuring everyone was kept informed promptly of any changes/developments. Huge thanks from us!PositiveResponsiveness, Professionalism
Alastair · 10 November 2021
★★★★★ 5/5
TrustpilotJackson Stops Sherborne. Anthony leads a great team at the…
Anthony leads a great team at the Sherborne office. We were expertly guided through a difficult sale and closing, which would not have happened without JS Sherborne. Good communication and expert advice lead to a great result. PB
Peter · 15 August 2023
Agent replied · 22 October 2024
Dear Peter, thank you for taking the time to leave a review and we're very happy to read that you were expertly guided through your sale by Anthony and the team at our Sherborne branch. With best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotGreat Service
I rented a property through Jackson-Stops in March 2023.From start to moving in both Zoe and Emma have been super-organised and efficient. The thoroughness of the pre moving in cleaning and having everything serviced that needed it was very reassuring.Thank-you very much ladies.
Jod · 22 March 2023
Agent replied · 22 October 2024
Dear Jod, it's wonderful to hear about your experience renting with Jackson-Stops and thank you for taking the time to leave a review. With best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotIncredibly professional and honest ...
From the initial enquiry to signing the lease, Jackson-Stops Newmarket have been incredibly helpful.Paula arranged a viewing the same day without hesitation and John answered all of our questions. On call even out of hours, Paula stepped us through the reference process with ease.Could not recommend this company highly enough!
Sarah · 27 June 2022
Agent replied · 22 October 2024
Dear Sarah, thank you for your five star review of our Jackson-Stops Newmarket team. We're pleased that your experience means you'd recommend Jackson-Stops.
★★★★★ 5/5
TrustpilotGreat support from JS!
Wanted to say thank you again to Jodie and Paula at Jackson-Stops Newmarket! They were incredible helping me get set up with a flat let! As someone new to the UK, I appreciated how informative and knowledgeable they were, and they also worked extremely quickly to get me successfully moved in to a great flat!
John · 5 October 2021
Agent replied · 22 October 2024
Dear John, we're delighted (but not surprised!) to receive such high praise for our Newmarket team, thank you. It sounds as though you felt fully informed and supported during your international move. We wish you every happiness in your new flat. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson Stops (Woburn) - Excellent Service
I would like to commend the professionalism and customer experience my family and I experienced when both selling and buying property through Jackson Stops via their Woburn Branch.
Daniel · 7 July 2025
★★★★★ 5/5
TrustpilotExcellent, Friendly and Reliable Agents
I could not have asked for more from the Jackson-Stops Burford office. From a conversation with Nathan about putting our house on the market, through to valuation, virtual tours, and a very good offer, all in an extremely short period of time. The whole process has been seamless. I cannot recommend highly enough. Thank you to you all.
Maria · 21 February 2021
Agent replied · 22 October 2024
Dear Maria, thank you for your glowing review of our Burford branch. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
Trustpilot5 star service!
I would most definitely recommend Jackson stops to anyone looking to move! Moving houses is so stressful however the agents at Jackson stops made it really easy and were so helpful every step of the way! The service definitely deserves 5 stars! Thank you Jon for all your help!!
Tania · 1 February 2018
★★★★★ 5/5
TrustpilotFreddie's deep knowledge of Lewes and…
Freddie's deep knowledge of Lewes and the surrounding area and his kindness and experience, make him an invaluable agent to work with. He does all he can to take the stress out of buying/ selling and I couldnt imagine working with anyone else.
Rosanna · 22 February 2023
Agent replied · 22 October 2024
Dear Rosanna, thank you for leaving a review about your experience with Freddie and we're very happy to know that you appreciated his local knowledge and judge him to be an invaluable agent to work with. With best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotWimbledon office
Wimbledon office: Very attentive professional and to the point. Definitely a go-to agency fir goid options.
Marialuz · 9 October 2024
Agent replied · 22 October 2024
Dear Marialuz, thank you for taking the time to leave a review for our Wimbledon team, and we are pleased to hear that they were attentive, professional, and that they are your go-to estate agent. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotI have let the flat above my shop for…
I have let the flat above my shop for many years now and Margaret has helped me over that time.Always understanding and patient she manages to sort any problems out smoothly.Thank you. Elizabeth Aram
Elizabeth · 19 October 2023
Agent replied · 22 October 2024
Dear Elizabeth, thank you very much for taking the time to leave a review about your positive experience with us and especially with Margaret. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotBrilliant service
Brilliant service, communication and we even got a bottle of bubbly when we picked up the keys! The level of communication was the best thing to remove uncertainty during what can be a stressful time of moving house.
Beth · 21 February 2025
★★★★★ 1/5
TrustpilotDo not enter into a letting agreement…
Do not enter into a letting agreement with the Sevenoaks branch. If the property is JS managed then nothing will get done, even if it a hazard to you or your children. Then because of the special relationship between the property manager and the contractor you’ll get hit with a ridiculous bill on check out. DO NOT USE.
Andy · 21 October 2020
Agent replied · 22 October 2024
Dear Andy, I'm really sorry to see your review. Your feedback is important - if you would like to email me further details, to social.media@jackson-stops.co.uk, I will ensure you're comments reach our Sevenoaks branch Director. Kind Regards, Jo from the marketing team
★★★★★ 5/5
TrustpilotGreat service from Debbie in Tunbridge…
Great service from Debbie in Tunbridge wells. Very flexible in terms of offering extra support and information which is so important when you have no idea about all the different paperwork and terms being used. Also offered to help with things like printing and emails, which helps if you are less digitally savvy
Max · 4 October 2021
Agent replied · 22 October 2024
Dear Max, thank you for highlighting the kindness and professionalism of Debbie at our Tunbridge Wells branch, making you feel supported throughout the process. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotI have dealt with the Jackson Stops…
I have dealt with the Jackson Stops Team in Bury St Edmunds in recent weeks and the service has been fantastic. Highly recommend their services.
Aarran · 12 April 2024
Agent replied · 22 October 2024
Dear Aarran, thank you for your review and we are pleased to read that the service you received was fantastic and that you would highly recommend our services. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotThe best agents in the South Hams
From first viewing to exchange of contracts in less than three weeks. I think that says it all. An exceptional team. Thank you.
Colette · 6 August 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.