Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotOutstanding Service
I have used Jackson-Stops Northampton namely dealing with Nick Pattison to sell two properties. The last being a flat in Northampton. The service received from initial contact up to completion was administered most professionally by Nick Pattison. I was kept fully informed as the sale proceeded and could not have enjoyed better service. Clive & Vicki
Clive · 16 September 2022
Agent replied · 22 October 2024
Dear Clive, thank you for taking a moment to review our Northampton team. We're delighted their professionalism evidently shone through. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotA great service from start to finish
A great service from start to finish. The care and effort taken by all the team made our house move a success, despite setbacks and the inevitable stress of moving home. Well done to the Bury St Edmunds Team! Thank you!
Andrew · 6 December 2023
Agent replied · 22 October 2024
Dear Andrew, a lovely review - thank you - and we are pleased to hear you experienced a great service from start to finish. With best wishes from everyone at Jackson-Stops.
★★★★★ 1/5
TrustpilotI would give zero stars but…
I would give zero stars but unfortunately it’s not an option. They don’t respect people or people’s time. They are very quick to contact you when they need something but will make you wait for ages when you need anything from them. They don’t pass messages and it’s extremely difficult to find anyone knowledgeable there.
M · 9 October 2022
Agent replied · 22 October 2024
Dear M Pietrzak, we're really sorry to see your review. Please could you share further information to social.media@jackson-stops.co.uk so that we can look into this? Best wishes, Jo from the Jackson-Stops marketing team.
★★★★★ 1/5
TrustpilotI would give zero stars but…
I would give zero stars but unfortunately it’s not an option. They don’t respect people or people’s time. They are very quick to contact you when they need something but will make you wait for ages when you need anything from them. They don’t pass messages and it’s extremely difficult to find anyone knowledgeable there.
Magdalena · 9 October 2022
Agent replied · 22 February 2025
Dear M Pietrzak, we're really sorry to see your review. Please could you share further information to social.media@jackson-stops.co.uk so that we can look into this? Best wishes, Jo from the Jackson-Stops marketing team.
★★★★★ 5/5
TrustpilotOutstanding!
The service offered by Lottie and Ed was outstanding from the moment I first viewed the house they were marketing to the completion some three months later. Nothing was too much trouble, and we were in constant contact. I would recommend them without hesitation to anyone looking for the ideal estate agent in the area. Bravo!
Mr · 25 August 2022
Agent replied · 22 October 2024
Hi David, we appreciate the time you have taken to leave a review - thank you - and we are delighted that you felt our Newmarket team offered an outstanding service. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
GoogleHighly recommend the team at Jackson Stops. Open and easy communication and made everything so calm.
Justin · 1 February 2025
Agent replied · 8 February 2025
Dear Justin, thank you for your five-star review, and for recommending our team. We are delighted we could help you, and really appreciate your words. With best wishes from everyone at Jackson-Stops Reigate.
★★★★★ 5/5
TrustpilotFantastic Service
This was my first move out of student accomodation and Jackson-Stops was the right choice to assist in this change. I liased with Harry Payne who was very professional, extremely helpful and successfully managed to find my dream apartment. I would definitely recommend this company!
Heather · 21 July 2023
Agent replied · 22 October 2024
Dear Heather, we are delighted that you felt you made the right choice with Jackson-Stops, and that you would recommend us. With best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotFantastic team
Fantastic team. Kept me informed throughout and managed the sale process from start to finish without drama. Could not have asked for a better experience
Richard · 9 September 2024
Agent replied · 22 October 2024
Dear Richard, a wonderful five-star review - thank you! We are very pleased to hear that you could not have asked for a better experience. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellence over 6 years
We have worked with JSS’s rental team for the past 6 years. During that time they have swiftly found us 3 tenants for our 5 bedroom property each time it became vacant. Whilst we have then managed the tenancy, we have frequently sought their advice on various matters and their service has been excellent throughout. We cannot thank them or recommend them highly enough.
Customer · 8 March 2021
Agent replied · 22 October 2024
Thank you for sharing your experience from a landlord's point of view. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotThank you to Jackson-Stops for their help selling our family home.
Thank you to Jackson-Stops for all their time and effort ensuring the sale of our family home. They guided me through the process and kept me going when things got tough. Always professional and willing to help.
Mrs · 25 January 2024
Agent replied · 22 October 2024
Dear Mrs M, a lovely review - thank you. It's wonderful to hear that you felt guided with our professional team. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotFantastic friendly Agents.
Extremely professional yet such a caring personal touch. Helpful advice all along the way.
Mrs · 11 February 2025
Agent replied · 22 February 2025
Dear Janet, thanks for leaving a five-star review! It's great to hear that you received a professional, personal service. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
Trustpilotultra professional and helpful
Lottie Ed and all the office once again so professional and always chasing for us to get the property over the line, weve used them on several projects in the Newmarket area and wouldn't look anywhere else. Thanks to the whole branch as always
Neil · 4 August 2023
Agent replied · 22 October 2024
Dear Neil, thank you for taking the time to leave a review and it is good to hear that you had such a positive experience! With best wishes from all at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent professional sales experience…
Excellent professional sales experience and prodeducre of 3 of my properties! The Newmarket branch were on top of all the sales process with client, purchaser, solicitors from start to finish. Cannot rate them high enough. Thank you Jackson's Newmarket!
Kirsty · 4 December 2023
Agent replied · 22 October 2024
Dear Kirsty, thank you for taking the time to leave a review and it's wonderful to hear that your experience with the Newmarket team was excellent. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleVery helpful and proactive throughout the whole process. For the viewings, Chris was very thoughtful and quick to react to our tight timescales - if it wasn't for him, we wouldn't have found our new home!
Mike · 10 November 2022
★★★★★ 5/5
GoogleChris and team did a great job selling and managing the process, in particular as our onward purchase was complex. We were recommended Jackson-Stops, and would in turn. Wouldn’t hesitate to use again. James & Charlotte
James · 10 November 2022
★★★★★ 5/5
TrustpilotMore like friends than estate agents!
From the very beginning Anthony and Neil at Woburn JSS, were so supportive and friendly. It didn’t feel like a “normal” estate agent interaction and more like a friendly chat!They kept us informed every single step of the way and put up with some emotional situations at times! I would have absolutely no hesitation of recommending the whole JSS team in the future
Katie · 21 March 2021
Agent replied · 22 October 2024
Dear Katie, thank you for your heartfelt review of our lovely Woburn team. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
Trustpilot11/10
Among many unresponsive and incompetent solicitors, Lottie at Jackson stops what’s the only one who answered the phone, the only one who knew what they were doing, and the one who carried all the other’s dead weight. 11/10 would recommend, I’m certain we’d have lost the house if not for Lottie’s excellent stewardship of our purchase.
Christian · 13 May 2022
Agent replied · 22 October 2024
Dear Christian, thank you for such a glowing review of Lottie at our Newmarket branch. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson-Stops in Lindfield
Jackson-Stops in Lindfield offer an excellent service. We bought and sold with them. The team were all very helpful and friendly, they also got the job done. I’ve already recommended them to a couple of friends.
Karen · 25 January 2024
Agent replied · 22 October 2024
Dear Karen, we will pass on your kind words to the Mid Sussex team and we are delighted to hear that the service you received was excellent. With best wishes from everyone at Jackson-Stops.
★★★★★ 4/5
TrustpilotExcellent experience at Reigate branch
Pip, Tim, Chris and Louise in the Reigate branch were all very professional, supportive and proactive when it came to selling our house recently. They made a potentially stressful time a lot less stressful!
Chris · 4 March 2024
Agent replied · 22 October 2024
Dear Chris, thank you for your review of our Reigate team, and it is wonderful to hear that you received a professional, supportive and proactive service. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotCheveley rental
Jackson's managed our home in Cheveley with the utmost of professional care and diligence. All interactions with their office were seamless and they placed tenants that took excellent care of the property. Very happy with the service provided and happy to recommend.
Alistair · 1 September 2023
Agent replied · 22 October 2024
Dear Alistair, thank you for taking the time to leave a review for us, and it's wonderful to hear that you were treated with the utmost professional care. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotI've only got praise for Jackson-Stops
I've only got praise for Lottie and her team, they were exceptionally helpfull.
Richard · 5 July 2021
Agent replied · 22 October 2024
Dear Richard, it means a lot to our Newmarket team to see your review. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleWe were very pleased to conclude the sale of my parents' house in a difficult market. It was all handled in a friendly and professional manner by the Jackson Stops team. Thank you!
Simon · 14 March 2024
Agent replied · 9 November 2024
Dear Simon, thank you for taking the time to leave a review, and we delighted that the sale of your parents' home was handled in a professional and friendly manner.
★★★★★ 5/5
TrustpilotRenting
We were absolutely delighted with the quick, efficient, and friendly service provided by Jodie and Paula in the Newmarket office. All the details concerning our rental were explained clearly, and the details were sent and processed quickly. They both went out of their way to be helpful, for which we were most grateful, as we are also moving house.
Mrs · 9 October 2021
Agent replied · 22 October 2024
Dear Mrs Spiller, thank you so much for your kind review of our Newmarket lettings team, it sounds like the process went smoothly thanks to Jodie and Paula's experienced and helpful approach. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotA well-handled sale by James and Ria
A well-handled, calm sale - thanks James and Ria.
Peter · 11 January 2022
Agent replied · 22 October 2024
Dear Peter, thank you for your five star feedback for our Barnstaple team. Best wishes from us all at Jackson-Stops.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
