Trusted Agent profile Β· Reigate and Banstead

Cubitt & West Reigate reviews in Reigate and Banstead

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,877 reviews across 2 platforms

30 Church Street, Reigate, RH2 0AJ, Reigate and Banstead, RH2 0AJ

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Cubitt & West's office in Reigate and Banstead, at 30 Church Street, is rated 4.7 out of 5 across 1,877 reviews on two platforms, including 110 Google reviews rated 4.9.

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4.9 / 5

110

Reviews on Google

This office

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1,767

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.

5/5

Google

Natasha Packham - Reigate Branch Natasha gave us our first ever viewing and was so lovely and helpful throughout our whole search. Although we didn’t actually find a property via Cubitt and West, Natasha was pro-active throughout and always checking in for a catch up and with new properties of interest. I cannot recommend her enough, such a lovely person and really put us at ease during a very new and scary adventure! 😊

Becky Β· 26 October 2023

Agent replied Β· 25 October 2024

Dear Becky Many thanks for taking the time to leave a review about Natasha at Reigate even though you didn't find through us. She is very knowledgeable and friendly and knows how to put you at ease, especially as it is new to you. We are so glad you had a positive experience and wish you luck for the future. Best wishes Becky Jennings Senior Operations Director, Cubitt & West

5/5

Trustpilot

We've bought our house from C&B in Reigate...

We've bought our house from C&B in Reigate and have been impressed by everyone we have interacted with - the Estate Agents, through to Sales Progressor team. They have always been friendly and responsive.

Customer Β· 25 August 2026

Agent replied Β· 26 December 2024

We're so happy to hear about your positive experience with our team at Cubitt & West Reigate! We always strive to be friendly and responsive, and we appreciate your kind words. Do you know someone who would benefit from our services? Refer a friend at the following link to receive Β£100* between you: https://ae0.uk/5021

5/5

Trustpilot

Carl was very helpful in beginning the…

Carl was very helpful in beginning the sale process

Jemma Β· 15 October 2026

5/5

Google

My recent house sale was managed by the lovely Katarina, Sales Manager at the Reigate office. From day one I felt she could be trusted and she was always positive and proactive, without ever being too pushy. The rest of the team were brilliant with arranging to show all my viewings without any issues and their online portal is very useful and available 24/7. I did engage in photography which included AI Virtual Staging and believe this helped with the sale. All in all I would highly recommend Cubitt & West and the Reigate Branch in particular. They are friendly, professionall and caring. Ms. C. Marshall

Caroline Β· 11 May 2026

5/5

Trustpilot

Happy All Round

No matter what, selling property can be a stressful time, but Julie Bramble navigated the process for both me, and I am also suggesting the purchaser, a dream. Yes there are key steps, open days, inspections and questions, but just leaving the process in Julie's hands, and only engaging in the detail when needed meant - Happy All Round!Thank you Julie for your professionalism.

Ruth Β· 13 April 2024

Agent replied Β· 26 December 2024

Hi Ruth, Thank you for your kind review - we will pass this on to the team! We strive to help our customers through what can be a stressful time. Best wishes, Cubitt & West

5/5

Trustpilot

Great Experience

We had the pleasure of working with Alia from Cubitt & West, and we couldn’t be more grateful for the outstanding service she provided. From day one, Alia was always available, incredibly easy to reach, and impressively quick to respond to every query we had - no matter how small.

Tony Β· 6 December 2025

5/5

Trustpilot

I would like to extend my thank you to…

I would like to extend my thank you to Dan who demonstrated exceptional professionalism and efficiency throughout the process of securing my flat. His prompt responses and attentive assistance were instrumental in ensuring a seamless and stress-free experience. I will highlight in the review how his dedication to excellent service and quick communication significantly contributed to a quick move. Thank you

Diana Β· 5 June 2024

Agent replied Β· 26 December 2024

Dear Diana,Thanks for leaving us such a lovely review. We're happy we could help you secure a new flat, and will pass your excellent feedback on to Dan. All the best,Cubitt & West

5/5

Trustpilot

I had a great experience with Cubitt…

I had a great experience with Cubitt and West. As a first time buyer I was new to the process. The team was always willing to help me and answer my questions whether big or small. Throughout my experience, I worked with Hannah who was amazing and so kind. Thank you to the team for a great experience!

Toni Β· 28 July 2024

Agent replied Β· 26 December 2024

Hello Toni,Thank you so much for your lovely review! We're thrilled to hear that you had a great experience with us as a first-time buyer. Hannah and the team at Cubitt & West are always here to help you move forward. Best wishes, Cubitt & West

5/5

Trustpilot

Marcus and Sophie were great!

Marcus Farrow and Sophie Pearce were the people who helped us get our property on the market, and honestly they did do a fab job. Were always reliable, quick to respond and resolve any queries, and very friendly and professional throughout. They were always honest with us about any issues but quick to provide solutions, and they really listened to our concerns and thoughts. Really good experience

Emma Β· 2 February 2024

Agent replied Β· 26 December 2024

Hi Emma,Thank you for leaving a review! It's great to hear how our agents, Marcus and Sophie, have supported you throughout your process and how positive your experience has been.Best wishes,Cubitt & West.

4/5

Trustpilot

I felt in very safe hands with Julie

I felt in very safe hands with Julie - she was a great communicator, empathetic and supportive. When she went on leave I was thankful for her return! Thank you Julie for seeing me through the process.

Abi Β· 16 March 2026

5/5

Google

Alia was very professional in our viewings through Cubit & West. She provided us with the information she had to hand, but anything additional we wanted to know, she made sure to find out. Both times meeting Alia was a positive experience. She helped us talk through ideas regarding the property and also offered her personal opinion without being too pushy. She is very approachable and a credit to C&W.

K Β· 26 October 2023

Agent replied Β· 25 October 2024

Dear K S Thank you for leaving a review! It's great to hear how positive your experience with our agents has been, particularly how professional Alia was whilst showing you properties and talking through ideas with you. Best wishes Becky Jennings Senior Operations Director, Cubitt & West

5/5

Trustpilot

Caring agency and team who go the extra mile

Cubitt & West in Reigate are a fantastic agency. They have been caring and professional the whole way through. We have changed our mind on the buying journey and they have really supported us considering new options. I would highly recommend the team and in particular Safiya and Samantha who are lovely!

Customer Β· 8 October 2024

Agent replied Β· 26 December 2024

Hello,Thank you so much for your lovely review! We're delighted to hear that you had a fantastic experience with our Reigate branch. Safiya and Samantha will be glad to know they made a positive impact on your journey.Best wishes, Cubitt & West

5/5

Trustpilot

The team at southsea were amazing

The team at southsea were amazing. The sale was far from straight forward, yet Maddison,Yasmin,Traey and Evie worked really hard to secure the sale , with much needed patience & good humour.

Claire Β· 12 August 2026

Agent replied Β· 23 September 2026

We are so pleased to hear about the exceptional service you received from our team at Cubitt & West Estate Agents. It's wonderful to know that their hard work, patience, and good humor made a difference during a challenging sale. We appreciate your kind words and are delighted they could support you through to completion. Want to earn Β£100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://l1nq.com/pkk6pa2

5/5

Trustpilot

Katarina at Cubitt and West Reigate

Katarina at Cubitt and West Reigate was amazing. My property was not an easy sell at all but Katarina was positive and enthusiastic from the get-go, kept me informed through every step of the way, was by my side when the sale fell through twice (absolutely nothing to do with Cubitt and West), supportive when I was stressed and emotional. She is very hard working, dedicated to her client with sound advice which is down to her valuable knowledge and experience. Towards the end, when it looked like it might all go horribly wrong, Katarina and the team pulled out the stops and ended up doing much of the work that the lazy estate agent up the chain should have been doing - above and beyond.

Mrs Β· 18 December 2022

Agent replied Β· 26 December 2024

Hello Mrs Weetman, Thank you for taking the time to leave such a detailed review. We will be sure to pass this on to the team! Best wishes,Cubitt & West

5/5

Trustpilot

A great job

From start to finish they were great. They responded quickly to all my questions, listened to what I wanted to achieve and got the house on the market on boxing day and completed on 13th February for the asking price. Professional, efficient and friendly. Great job; thanks Andy for listening to me; Samara for keeping me in the picture and Julie Bramble who pulled it all together and got a very fast completion. Thanks to all the team.

Elaine Β· 14 February 2023

Agent replied Β· 26 December 2024

Hi Elaine,Thank-you for your kind words about our Southsea team including Andy, Samara and our Sales Progressor, Julie! I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West

5/5

Trustpilot

Fantastic Selling Experience

Fantastic Selling Experience - From the moment Sayde entered our home we knew he was the right agent for us, He was polite and professional and spoke with such passion about how he would be marketing our home and was really interested in listening to all the finer details so these could be passed onto any prospective buyers. We were kept informed throughout the whole process and felt confident we would have a smooth transaction. Sayde really is an asset to the company and I would not hesitate to use Cubitt and West and especially Sayde Chowdhury again in the future. Thanks again to the whole Team.

Tracie Β· 18 November 2022

Agent replied Β· 26 December 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

C&W Fiveways - Angela and the team were always…

Angela and the team were always friendly, responsive and attentive. They kept me updated at all times and made no question feel silly. Special mention to Brandon who was always polite and easy to talk to at reception. Angela really put us at ease and excelled in communication, something vital in an estate agent! She even called us before our solicitors to let us know we had completed and was happy to attend the property as many times as we wanted before the sale!

Megan Β· 14 November 2022

Agent replied Β· 26 December 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Thank you to all the team at Cubitt &…

Thank you to all the team at Cubitt & West - I’ve just completed on my property purchase & extremely happy with the service provided! A special thanks to Julie for all of your hard work & keeping us well informed at all stages, ensuring the sale progressed as efficiently as possible.

James Β· 16 October 2025

5/5

Trustpilot

Cubitt & West

Cubitt & West! Wow! What a service! Massive thanks to Julie Bramble, our Sales Progressor. She was very organised and pushed all parties through to an exchange which was being delayed by solicitors in the chain beneath us. Quick response to any emails or calls. Keeping me fully updated. She’s a credit to your company and has certainly helped us with a stressful move from a house to a retirement flat. Thank you so much Julie Bramble for being so personable and understanding of our situation. Keep doing what you’re doing!

Natasha Β· 3 November 2022

Agent replied Β· 26 December 2024

Good afternoon Natasha,Thank-you for the kind words about our Senior Sales Progressor, Julie. I will be sure to pass them on.Kind regards,Neil PiperSenior Operations Director

5/5

Google

We had a really positive experience selling our property with Cubitt & West in Reigate. From start to finish they were very clear about the process, time frames and costs. Julian visited our property and provided us with a valuation and a clear plan on how he would go about selling our house. We had one day of viewings before getting an asking price offer, so we were delighted. Throughout the process, they were always available to speak to if we had any questions or concerns. Big shout out to Katarina who was an ever present and had our best interests in mind, throughout. I would very much recommend using these guys for your sale.

Gianni Β· 26 October 2022

Agent replied Β· 25 October 2024

Dear Gianni Thank you for leaving such a great review and recommendation about our Reigate team. They pride themselves in helping you as much as possible as it can be a bit daunting buying and selling. Best wishes for the future. Kind regards Becky Jennings Operations Director, Cubitt & West

5/5

Google

Cant say a bad word about them! We were first time buyers and they went over and beyond for us. Explained every step, helped with solicitors and were very helpful as was stressfull at times. Thanks to Juliana, Julian and definitely Scott who actually kept me sane, updated me every step of the way and was such a big help and peace of mind, Thank you so much.

Paige Β· 26 October 2023

Agent replied Β· 25 October 2024

Dear Paige Thank you for leaving a review! It's great to hear how positive your experience with our agents has been as first time buyers and it's great to hear how the team supported and gave you peace of mind throughout. Best wishes Becky Jennings Senior Operations Director, Cubitt & West

5/5

Trustpilot

Excellent experience with Maddison at Cubitt &…

My experience with Maddison at Cubitt & West has been exceptional! Maddison was so helpful from the very first phonecall I made. Maddison is such a lovely person and excellent at her job - she not only listened carefully to our needs and gave us some brilliant advice, but she also embraced our home life wonderfully when she visited us; she was so very lovely to our very chatty and confident little boy, and was so attentive to him whilst juggling her professional role whilst with us and we are so grateful. Although we haven’t gone ahead to sell & buy right now, if the time does come I will be making Maddison my first port of call. The team have all been very good at keeping in touch with us in a supportive way without there being any pressure whatsoever. This really is a great branch and I would urge anyone to reach out to the team and particularly Maddison if you have any queries, or are looking to buy/ sell.

Emma Β· 24 October 2022

Agent replied Β· 26 December 2024

Good afternoon Emma,Thank-you for the kind words about the Waterlooville office of Cubitt & West and in particular Maddison. I will be sure to pass them on.Also just a quick note to say that currently, every Valuation that we attend, we are donating Β£100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Great experience!

My partner and I had our first ever viewing and was shown around by Aden. Aden was fantastic and was full of knowledge and could answer almost all of our questions (all the important ones). Once our viewing was done, Aden had told us that hadn’t been in the job very long but after spending 10 - 15 mins with him I would have thought he’d been in the job for years!

Khalid Β· 7 July 2023

Agent replied Β· 26 December 2024

Hi Khalid,Thank you for leaving a review! It's great to hear how positive your experience with Aden has been and how knowledgeable he was during your viewing. We'll pass your kind words along.Best wishes,Cubitt & West.

5/5

Trustpilot

Returning Customer

This is the second time we have used cubitt and west to sell a property. Julie, Andy and the team at Cubitt&West Southsea did a fantastic job right the way though the sales process. Julie kept us and all parties up to date with any developments, and we always felt reassured that things were moving as quickly as they could have. I would always recommend these to any friend selling a house in the area.

Mark Β· 7 April 2023

Agent replied Β· 26 December 2024

Good morning,Thank-you for your kind words about Julie our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

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