Trusted Agent profile · Reigate and Banstead

Cubitt & West Reigate reviews in Reigate and Banstead

4.7

★★★★★ Excellent

1,868 reviews across 2 platforms

30 Church Street, Reigate, RH2 0AJ, Reigate and Banstead, RH2 0AJ

Part of Cubitt and West, see every office.

Cubitt & West's office in Reigate and Banstead, at 30 Church Street, is rated 4.7 out of 5 across 1,868 reviews on two platforms, including 110 Google reviews rated 4.9.

Google logo

4.9 / 5

110

Reviews on Google

This office

Trustpilot logo

1,758

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.

5/5

Trustpilot

Abigale

Abi, from the property management team was extremely helpful in seeing our particular case to resolution, always doing her best and keeping us informed at all times! Well done and a huge thank you.

Abhisek · 30 September 2026

Agent replied · 10 October 2026

We are so pleased to hear about the excellent support you received from our team member at Cubitt & West. We truly appreciate your kind words and positive feedback regarding their dedication and communication. Thank you for sharing your experience! Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021

5/5

Google

Max @ Cubitt & West was an absolute professional. His personable skills were second to none. Unfortunately I didn't have deep enough pockets to make the trade work but cannot recommend him highly enough.

Garwyn · 27 September 2026

Agent replied · 11 October 2026

We're so pleased to have received your positive feedback about Max's professionalism at Cubitt & West Reigate. Thank you for sharing your experience with us Garwyn. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5022

5/5

Trustpilot

Great experience! Highly recommended!

The staff are great, especially Edward Gilmore, Zoey McGovern and Julie Bramble at the Southsea branch. Edward was my first point of contact and Julie has been holding my hands throughout the sale. They are both very professional, Julie is always, helpful, patience and been following up every step of the administrative side of the sale. I am very pleased with their kind support and am happy to recommend them to any potential seller or buyers.

E · 21 December 2023

Agent replied · 26 December 2024

Hi E Lee,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've supported you throughout your sale and we're delighted you would recommend the team to others.Best wishes,Cubitt & West.

5/5

Trustpilot

Can't thank John Charlotte and Emma…

Can't thank John Charlotte and Emma enough for their help during my buying process. Although they wasn't my estate agent they was my sellers they treated me with so much kindness and patience. Always able to speak to them nothing was to much to ask even when my buyer looked like they was going to pull out last minute they was trying there hardest to get this resolved. And even on day of exchange they went above and beyond. They are a great team who genuinely care and great estate agents and recommend them to anyone looking to buy or sell a property.Thanks again Daniel & Tricia

Georgia · 17 September 2023

Agent replied · 26 December 2024

Hi Georgia, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how kind and patient you've found them to be throughout. Best wishes, Cubitt & West.

5/5

Trustpilot

I had an absolutely great experience

I had an absolutely great experience. They conducted the sale of my property very professionally, kept me very informed, kept me up to date with every relevant change, and handled any nuances that appeared with absolute class.

Gurden · 27 August 2026

Agent replied · 23 September 2026

We are absolutely delighted to hear about your excellent experience with the sale of your property with us at Cubitt & West. It's wonderful to know that our team's professionalism and communication made such a positive impact. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021

5/5

Google

I would like to thank the whole team at cubitt and west Reigate for helping, guiding and keep me calm through the stressful process of selling a property. There were understanding , compassionate and most of all utterly professional , a breath of fresh air ! I would have no hesitation in highly recommending the whole team at the Reigate branch of cubitt and west . Sincere thank you to you all . Louise young and family

Louise · 26 October 2023

Agent replied · 25 October 2024

Dear Louise Thank you so much for taking the time to leave us a review! We're so glad to hear that you had such a positive experience with our Reigate team whilst you were selling your property. Good luck for the future. Best wishes Becky Jennings Senior Operations Director, Cubitt & West

5/5

Trustpilot

First time buyers

We’ve just exchanged contracts on our first home and even though it was a long and at times frustrating process because of many different factors, our sales progressor Julie was great and was all over the case when she needed her to be. She followed up on every request and made sure everyone is satisfied.

Petar · 4 December 2024

Agent replied · 26 December 2024

Hi Petar,Thank you for your review! We're delighted to hear that Julie was able to assist you so effectively during the process of exchanging contracts on your first home. We understand that it can be a long and sometimes frustrating journey, and we're pleased that Julie's dedication made a positive difference for you.Best wishes,Cubitt & West

5/5

Google

I had a great experience with Cubitt and west at Reigate. Max was extremely helpful and friendly and was always quick to answer any of my questions. Can’t recommend them enough.

Sophia · 11 June 2026

5/5

Trustpilot

Great experience from start to finish

Great experience from start to finish ! From valuation ,photos ,open day and handling offers we found the team ,Zoey ,Michael ,Julie and all others involved really professional. We had never sold a property before and after being in the same house for 34 years it was a daunting prospect. The team made all steps as easy as possible and kept us informed very regularly at every stage. We ended up getting numerous offers in excess of the asking price and would definitely recommend Cubitts for any property moves to family and friends.

Carole · 29 June 2023

Agent replied · 26 December 2024

Good morning,Thank-you for your kind words about the Portsmouth office and in particular Zoey, Michael & Julie. I will be sure to pass your comments along.Kind regards,Cubitt & West

5/5

Trustpilot

Julie Bramble @ Cubitt and West

Julie Bramble (Cubitt and West Southsea) has been a real gem whilst our house has been in the process of being sold. She has been responsive by keeping us in the loop in a timely manner all the way through and has always been polite, friendly, clear and accessable (we called alot!!) to us. Would recommend Julie to everyone....thankyou for making this time as stess free as it possibly could be. Nick & Ali

Nick · 24 November 2023

Agent replied · 26 December 2024

Hi Nicholas,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Julie, has been and how responsive she's been whilst also staying polite, friendly and accessible throughout, making the process as stress-free as possible.Best wishes,Cubitt & West.

5/5

Trustpilot

Excellent Service from Cubitt & West Southsea Office

Very impressed with the service from the Cubitt & West Southsea office and a big thank you for all your efforts in achieving a successful sale. Over the years we had put a lot of effort into lovingly restoring our period apartment and from the start this was understood by Samara and the team. We were impressed by the marketing of our property and the package provided (including 3D tour) did justice to the internal spaces. The level of communication both before and after viewings was excellent. The sale our property was complicated by The Building Safety Act, however, Julie went above and beyond to ensure this was as smooth as possible. We can’t thank Julie enough for her communication skills (and patience), which proved invaluable in negotiating unfamiliar territory, ensuring all parties were kept informed and up to date on progress, we couldn’t have done it without you!

Russell · 21 June 2023

Agent replied · 26 December 2024

Good afternoon,Thank-you for your kind words about the Southsea office of Cubitt & West and in particular Samara & Julie. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West

5/5

Trustpilot

Amazing service from Dan in the…

Amazing service from Dan in the lettings team… Dan went above and beyond to ensure I was able to view a house ( working outside his work hours, as I was unable to view the house until the evening due to my own commitments).All phone calls and correspondence were prompt and Dan gave me all the answers I needed to my questions ( I had many 😁).Dan has been professional but also friendly making me feel at ease through a stressful time ( looking for a home and moving is pretty stressful 😳).Thankyou Cubitt and West … 5 stars from me!

Lauren · 9 June 2023

Agent replied · 26 December 2024

Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Dan. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West

5/5

Trustpilot

Amazing service

Very pleased with level of service received from start to finish. Maddison started our journey and was helpful and informative and gave us the time we needed to ensure we wanted to sell. Julie has been extremely helpful and has gone above and beyond to ensure the house sell went smoothly. I would recommend and also will use again in the future. Thank you so much for making this journey a little less stressful

Miss · 8 November 2023

Agent replied · 26 December 2024

Hi Miss Hill,Thank you for leaving a review! It's great to hear how pleased you are with the level of service provided by our agents all the way through your process and how they were able to remove some of the the stress for you.Best wishes,Cubitt & West.

5/5

Trustpilot

Great support

Our house sale was always going to be problematic; elderly father moving in with his daughter and son in law over 150 miles away and us needing to sell his old home. Trying to facilitate all this from a long distance was stressful and challenging. However Cubitt and West supported us so well throughout the process and Julie Bramble went above and beyond in order to support us, chase solicitors and paperwork, while constantly updating us due to the sale being 'long distance'. We couldn't have done it without her, thank you.

Sara · 2 June 2023

Agent replied · 26 December 2024

Good afternoon Sara,Thank-you for your kind words about Cubitt & West and in particular Julie, our Senior Sales Progressor. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West

5/5

Trustpilot

Cubitt and West Letting Department.

We use Cubitt and West to market and manage our rental property. Our contact in the Lettings Department is Holly. Holly is always conscientious, patient and polite. If she promises a call back she always fulfils that promise. Tenant vetting is good and we rarely have any vacant time. The service is highly recommended.

Peter · 15 November 2024

Agent replied · 26 December 2024

Dear Peter,Thank you for your kind review. We're delighted to hear that Holly has been conscientious, patient, and polite in managing your rental property. It's wonderful to know that our tenant vetting process has been effective and that you've rarely experienced vacant periods. We appreciate your recommendation and look forward to continuing to assist you.Best regards, Cubitt & West

5/5

Trustpilot

Excellent service from the Cranleigh branch

We put our house on the market with the Cranleigh branch and within two weeks of an open house we had accepted an offer. Kerry-Ann and her team were there to support us throughout the whole process. We used their recommended conveyancing who were efficient and easy to use. We would not hesitate to use Cubitt and West again, their local knowledge and understanding of the local market is exemplary.

Denise · 5 February 2024

Agent replied · 26 December 2024

Hi Denise,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've supported you throughout the sale of your house.Best wishes,Cubitt & West.

5/5

Trustpilot

Holly from the North end branch was…

Holly from the North end branch was amazing from start to finish, she couldn’t do enough for us to get us into our home and appreciate all her hard work.

Carly · 24 September 2026

Agent replied · 10 October 2026

We are so happy to hear about your positive experience with us at Cubitt & West Portsmouth! We appreciate your kind words and are glad we could help you find your new home. Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021

5/5

Google

Thanks to Ben Rymarz and all the team for all their help in my recent property search. Ben organised an afternoon of viewings of well selected potential properties and was highly professional in managing my offer and the ongoing sale process. The Team were excellent in progressing matters whenever Ben was unavailable and answering any queries.

Simon · 11 October 2024

Agent replied · 25 October 2024

Good Afternoon Simon, Thank you for your kind words about our Reigate branch, we're delighted to hear that you've had such a great experience. Thanks again, Cubitt & West

5/5

Google

Natasha Packham - Reigate Branch Natasha gave us our first ever viewing and was so lovely and helpful throughout our whole search. Although we didn’t actually find a property via Cubitt and West, Natasha was pro-active throughout and always checking in for a catch up and with new properties of interest. I cannot recommend her enough, such a lovely person and really put us at ease during a very new and scary adventure! 😊

Becky · 26 October 2023

Agent replied · 25 October 2024

Dear Becky Many thanks for taking the time to leave a review about Natasha at Reigate even though you didn't find through us. She is very knowledgeable and friendly and knows how to put you at ease, especially as it is new to you. We are so glad you had a positive experience and wish you luck for the future. Best wishes Becky Jennings Senior Operations Director, Cubitt & West

5/5

Trustpilot

We've bought our house from C&B in Reigate...

We've bought our house from C&B in Reigate and have been impressed by everyone we have interacted with - the Estate Agents, through to Sales Progressor team. They have always been friendly and responsive.

Customer · 25 August 2026

Agent replied · 26 December 2024

We're so happy to hear about your positive experience with our team at Cubitt & West Reigate! We always strive to be friendly and responsive, and we appreciate your kind words. Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021

5/5

Google

My recent house sale was managed by the lovely Katarina, Sales Manager at the Reigate office. From day one I felt she could be trusted and she was always positive and proactive, without ever being too pushy. The rest of the team were brilliant with arranging to show all my viewings without any issues and their online portal is very useful and available 24/7. I did engage in photography which included AI Virtual Staging and believe this helped with the sale. All in all I would highly recommend Cubitt & West and the Reigate Branch in particular. They are friendly, professionall and caring. Ms. C. Marshall

Caroline · 11 May 2026

5/5

Trustpilot

Great Experience

We had the pleasure of working with Alia from Cubitt & West, and we couldn’t be more grateful for the outstanding service she provided. From day one, Alia was always available, incredibly easy to reach, and impressively quick to respond to every query we had - no matter how small.

Tony · 6 December 2025

5/5

Trustpilot

Happy All Round

No matter what, selling property can be a stressful time, but Julie Bramble navigated the process for both me, and I am also suggesting the purchaser, a dream. Yes there are key steps, open days, inspections and questions, but just leaving the process in Julie's hands, and only engaging in the detail when needed meant - Happy All Round!Thank you Julie for your professionalism.

Ruth · 13 April 2024

Agent replied · 26 December 2024

Hi Ruth, Thank you for your kind review - we will pass this on to the team! We strive to help our customers through what can be a stressful time. Best wishes, Cubitt & West

5/5

Trustpilot

I had a great experience with Cubitt…

I had a great experience with Cubitt and West. As a first time buyer I was new to the process. The team was always willing to help me and answer my questions whether big or small. Throughout my experience, I worked with Hannah who was amazing and so kind. Thank you to the team for a great experience!

Toni · 28 July 2024

Agent replied · 26 December 2024

Hello Toni,Thank you so much for your lovely review! We're thrilled to hear that you had a great experience with us as a first-time buyer. Hannah and the team at Cubitt & West are always here to help you move forward. Best wishes, Cubitt & West

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