Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotC&W shirley(Wahida Khan)
We bought a House through C&W shirley branch and Wahida Khan was instrumental in our achieving this purchase. This particular property we had been after and only through her were we able to gain access to it.Wahida and her team have been very helpful and supportive throughout the purchase process.
Zia · 17 June 2021
Agent replied · 26 December 2024
Dear ZiaMany thanks for taking the time to leave a review of our Shirley office. It's great to read how helpful and supportive you have found Wahida to be throughout the purchase of your home. Kind regardsBecky Jennings, Operations Director, Cubitt & West
★★★★★ 5/5
TrustpilotAnthony Manning in the office of…
Anthony Manning in the office of Reigate is helping us a lot in finding our future house, his professional approach and attitude in taking care of the requests of the customer is outstanding .I am sure we will find our next family house soon with Antony help in Reigate.Luigi
Luigi · 23 August 2021
Agent replied · 26 December 2024
Dear LuigiThank you for your kind words about Anthony in the Reigate branch. I will be sure to pass your comments along and wish you the best of luck with finding your next family home. I have no doubt Anthony will be there to help and support you.Kind regardsBecky Jennings, Operations Director
★★★★★ 4/5
GoogleAnthony Manning was personable and professional from first meeting on viewing appointment of a property. He was informed on particulars of flat and provided further info in a very short time after the viewing. His knowledge of area was helpful and sense of humour a welcome asset.PositiveResponsiveness, Professionalism
Debra · 26 October 2021
Agent replied · 25 October 2024
Dear Debra
Many thanks for taking the time to leave a review for Anthony at our Reigate office.
We at Cubitt and West pride ourselves to provide the best possible service to customers and Anthony was delighted to receive your positive feedback.
Kind regards,
Becky Jennings
Operations Director, Cubitt & West
★★★★★ 5/5
TrustpilotExcellent service from Reigate branch
I recently sold my property through Cubitt and West in Reigate and had the pleasure of dealing with Katarina. She was incredible throughout the whole process. She kept me in the loop when things didn't go according to plan and went the extra mile to progress my sale as quickly as possible. The rest of the team were always on standby when I needed anything and I will definitely make use of her services again in the future.
Nicola · 18 September 2023
Agent replied · 26 December 2024
Hi Nicola, Thank you for leaving a review! It's great to hear how positive your experience with our agent, Katarina, has been and how she's gone the extra mile to progress your sale as quickly as possible. Best wishes, Cubitt & West.
★★★★★ 5/5
TrustpilotThe personal care and attention to our…
The personal care and attention to our wishes were exemplary, every effort was made make to what was a very daunting decision to sell our much loved home so much easier on our mental stress. After a great deal of consideration about what we had as a home we decided to withdrawal our home from sale, Maddison at Cubitt & West was very understanding and showed great empathy in our decision. I can honestly say that my wife and I received true customer care and understanding from Maddison and her colleague (her name escapes me, sorry)
Mr · 27 July 2023
Agent replied · 26 December 2024
Hi Charles,Thank you for leaving a review! It's brilliant to hear how positive your experience has been and how the team have made every effort to reassure you about your decision to sell your home and how supportive Maddison was when you decided to withdraw from the process.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotMarcus Farrow has been a pleasure to…
Marcus Farrow has been a pleasure to deal with from start to finish. Professional service throughout and made a stressful experience pass by with ease in the end. I would highly recommend either letting out your property or finding one through him.
Matt · 23 August 2022
Agent replied · 26 December 2024
Good morning Matt,Thank-you for your kind words about the Portsmouth Lettings office of Cubitt & West and in particular Marcus- I will be sure to pass them along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotExcellent
Thank you Zoey and Julie for everything you have done. Absolutely amazing, always so helpful and great communication. Couldn't be happier with all their hard work.
Alison · 22 December 2023
Agent replied · 26 December 2024
Hi Alison,Thank you for leaving a review! It's great to hear how positive your experience with our agents, Julie and Zoey, has been and how helpful they were throughout.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotVery happy with the service!
Thomas Goodchild is very quick at responding to requests and issues. Always contactable and helpful.
Jamal · 16 September 2025
★★★★★ 5/5
TrustpilotProfessional service
Thank you all for keeping us fully informed during the sales process. A great result, thanks to Kevin, John and Caroline.
G · 28 March 2024
Agent replied · 26 December 2024
Hello,Thank you for your positive review! We're glad to hear that Kevin, John, and Caroline kept you fully informed and achieved a great result for you. We appreciate your kind words.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotSarah is highly professional
Sarah is highly professional, knowledgeable, someone you can trust to help you when any issues arise, always has a cheerful disposition and the main reason we didn't try any other estate agents.
Ian · 11 July 2023
Agent replied · 26 December 2024
Hi Ian,Thank you for leaving a review! It's great to hear how positive your experience with Sarah has been and how much you've been able to trust her to help you throughout your process.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotThank you to Cubbit & West Reigate!
We sold our flat through the Reigate branch. Every member of the team we spoke to were professional, welcoming and polite. Katarina was just awesome! Lovely to speak to, great communication and she cares about her clients. Cant ask for better than that when selling your home. Thank you!
Holly · 30 June 2021
Agent replied · 26 December 2024
Dear HollyMany thanks for taking the time to leave a review of our Reigate office. I am really pleased to read how supportive the team have been for you, in particular Katarina.They were delighted to read your review. Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotThe team at Fiveways were all amazing!
The team at Fiveways were all brilliant! From Jasmine who showed my house and took me around others and was always like sunshine, and Ebba and Jess and the team in the five ways office who were always positive and lovely and very helpful, to Garry who kept me calm and so well informed about was was happening the chain! Thank you all so much for making such an intensely stressful time manageable!
Sue · 2 September 2022
★★★★★ 5/5
TrustpilotI would Highly recommended cubbitt and…
I would Highly recommended cubbitt and West, friendly staff and I can’t thank them for all their hard work after failing trying to sell my property with a previous estate agent being on the market for 16weeks and as soon as we signed up with Cubitt and West 2weeks later they found a buyer for that i will be forever grateful ❤️ so thank you very much in my eyes you are the best estate agent . *****
MJ · 25 August 2023
Agent replied · 26 December 2024
Hi MJ,Thank you for leaving a review! It's great to hear that you'd recommend our agents and how quickly they were able to find a buyer for your property after trying with another agent previously.Best wishes,Cubitt & West.
★★★★★ 5/5
GoogleWe recently completed on a sale of a property marketed by Cubitt and West in Reigate. Communications between the team, including Julian, Katarina, Safiya, Sophie, Alia and Nicola, and us were frequent and we always felt we knew what was going on. We'd highly recommend them.
Julie · 22 March 2025
Agent replied · 8 August 2025
Hi Julie,
Thank you for your review. We're delighted to hear that Julian, Katarina, Safiya, Sophie, Alia, and Nicola kept you well-informed throughout the process. We truly appreciate your recommendation and are grateful for your trust in our services.
Kind regards,
Cubitt & West
★★★★★ 5/5
TrustpilotJulie Bramble has been fantastic during…
Julie Bramble has been fantastic during the whole sale process and has kept in regular contact throughout, thank you
Gary · 20 April 2024
Agent replied · 26 December 2024
Hello Gary,Thank you for leaving us your feedback, we're delighted to hear that Julie has provided you with an excellent service.All the best, Cubitt & West
★★★★★ 5/5
TrustpilotDaniel Nouari.
Daniel Nouari was quick to get back in contact with us and the process went through very quickly with his support. We have not rented a property in a long time and where insure on some things but he was happy to answer my many questions. Very positive and easy to talk with.
Sean · 8 March 2024
★★★★★ 5/5
TrustpilotPerfection
Everything was explained in detail with excellent service from the sales team, in particular Julie Bramble, Snr Sales Progressor from the North End branch. Everyone was always polite and courteous and extremely friendly and welcoming. Perfect service throughout.
Dawn · 27 November 2022
Agent replied · 26 December 2024
Good afternoon,Thank-you for your kind words about the Portsmouth North End office of Cubitt & West, and in particular our Senior Sales Progressor, Julie! I will be sure to pass them on.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotExcellent Service
My wife and I recently used the services of Cubitt & West to get a house . Becky Darby and the team were incredibly helpful and went the extra mile to make sure we got the best deal. They were knowledgeable, patient and very understanding of our needs. We would highly recommend Cubitt & West to anyone looking for an estate agency that really cares about their clients.
Serumun · 3 February 2023
★★★★★ 5/5
TrustpilotThank you
Thank you very much to C & W for their professional service, they were always in touch and negotiated the COVID pandemic with ease. A special mention to Julie for keeping in regular touch throughout the process and ensuring we got settled into our new home as efficiently as possible!
Rosie · 27 January 2021
Agent replied · 26 December 2024
Good afternoon Rosie,Thank-you for your kind words - Julie, our Senior Sales Progressor is a credit to us and I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotThank you, Julie
I am extremely grateful to Julie at Southsea for the hard work she put in to get our Sale and Purchase concluded. There were a number of difficult moments, but throughout everything Julie remained calm and communicated with me at all times.
Sharon · 9 June 2022
Agent replied · 26 December 2024
Good afternoon Sharon,Thank-you for your kind words about Julie Bramble, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
★★★★★ 1/5
TrustpilotUtter Hell and starving kids.
Moved in and had a few snags on the electrics not working. Nothing has been done since February.Not even had a working over for the last 6 weeks.Cigarette butts found in dishwasher after an apparent professional clean which I'm yet to see the invoices for.Not one call has been made to update me, no letter, nothing.Very poor attitude once you've moved in from a tenants point. I have kids, I'm a single dad and these monsters left us without the ability to cool for 6 weeks. They didn't care.If you want dirty cupboards, disgusting dishwashers and zero service and the them to try and up the rent every year as standard (say no to that and they go away) then Cubit and West are your people.Landlords avoid them. Disgusting service, dirty properties and stealing your deposit is standard.
Brett · 8 June 2023
Agent replied · 26 December 2024
Dear Brett Thank you for taking the time to leave us your review and we are very sorry to learn that you have been unhappy with the service that you have received. Your concerns are currently being investigated by our Customer Support department in accordance with our complaints procedure. Please be assured that customer service is of the utmost importance to us and we very much hope to be able to resolve your concerns to your satisfaction. Kind regardsArun Estates
★★★★★ 5/5
TrustpilotImpressed so far.
Steve at the Horley branch welcomed me and proceeded to ask many questions as to what type of property i am searching for, my wants , my needs ,likes and dislikes in order to establish availability of suitable properties. With a selection made and viewing times agreed there was no fuss at all. I would add the level of communication around the viewings both prior and post was excellent and my feeling so far is the branch is managed in a very professional manner.
Steve · 5 June 2023
Agent replied · 26 December 2024
Hi Steve,Thank you for leaving a review! It's fantastic to hear how positive your experience with our team has been and particularly how welcoming Steve was to you.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotKatarina Hrvolova at Reigate has been…
Katarina Hrvolova at Reigate has been absolutely amazing. She is very approachable and professional - and I felt she took the time to really understand what I was looking for. If I ever decided to buy/sell in Reigate again, I would definitely get in touch with her.
S · 23 August 2021
Agent replied · 26 December 2024
Dear SMany thanks for taking the time to leave your review. I was so pleased to hear how happy you have been with the service you received from Katarina at our Reigate office. Katarina is incredibly hardworking and she was delighted to read your comments. Your recommendation is also very much appreciated. Best regards,Becky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotI have been very impressed with the…
I have been very impressed with the service provided by all the team, especially Abbey, who maintained contact by phone and emails throughout. As a landlord, the importance of good communication with agents is paramount, to which I received by the bucket load! Would highly recommend.
Mark · 24 October 2021
Agent replied · 26 December 2024
Good morning,Thank-you for you kind words about the Portsmouth Lettings office of Cubitt & West and in particular Abbie. I will be sure to pass on your comments.Kind regards,Neil PiperOperations Director
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