Trusted Agent profile · Reigate and Banstead

Cubitt & West Banstead reviews in Reigate and Banstead

4.7

★★★★★ Excellent

1,773 reviews across 1 platform

47 High Street, Banstead, SM7 2NL, Reigate and Banstead, SM7 2NL

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Cubitt & West's office in Reigate and Banstead, at 47 High Street, is rated 4.7 out of 5 across 1,773 reviews on 1 platform.

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Reviews

Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.

5/5

Trustpilot

Cubit and west waterlooville

Cubit and west waterlooville, what can I say from first meeting Maddison to give us our valuation to meeting Robin, Emily and Nicola what an enthusiastic team of people. Getting us sold subject to contract so quickly in a matter of days and each one has been supportive and understanding to our requirements in finding our new home. We very much look forward to finding our future home very soon.

Alison · 20 July 2022

Agent replied · 22 November 2024

Good afternoon Alison,Thank-you for your kind words about Maddison, Robin, Emily & Nicola from the Waterlooville office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil Piper Senior Operations Director

5/5

Trustpilot

Friendly, helpful staff

The friendly, helpful staff at Cubitt & West made the sale of my property relatively painless. From useful advice on how best to present the property for sale in the first place from Maddison, to regular updates, gently chasing others when necessary and skilfully overseeing the sale's progression by Julie, very pleased with the service.

PATRICK · 11 November 2023

Agent replied · 22 November 2024

Hi Patrick,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how painless they've been able to make the sale of your property with useful advice and regular updates throughout.Best wishes,Cubitt & West.

5/5

Trustpilot

Aden has been a wonderful…

Aden has been a wonderful representative of Cubitt & West. Spoke with him yesterday morning and I have not met anyone who was so helpful and supportive. I have spoken with several agencies, trust me! Thank you Aden for your support so far. You have been fantastic!

Obehiaghe · 28 March 2023

5/5

Trustpilot

Great service from the Reigate branch

Katarina at the Reigate branch was amazing! Cubitt & West were the estate agents for the property we purchased. Katarina not only let us know as soon as the property was coming to the market but throughout the process, kept us up to date. In addition to this, Katarina personally helped us chase the vendor's solicitors when there was a delay on their side. The deal wouldn't have gone through in time without her help.

Peter · 11 October 2021

Agent replied · 22 November 2024

Dear PeterMany thanks for taking the time to give Katarina at our Reigate branch such a glowing review. She was really pleased to receive this as she prides herself on giving an exemplary service to her customers, and will do all she can to ensure the sale/purchase of a property goes through as quickly and as smoothly as possible.We wish you all the best in your new home.Best regardsBecky JenningsOperations Director, Cubitt & West

5/5

Trustpilot

Excellent service and support from the…

Excellent service and support from the Redhill team,but especially Michelle & Gina whom although very efficient & professional were warm, caring and supportive throughout the process. I would highly recommend.

Jean · 8 March 2021

Agent replied · 22 November 2024

Dear JeanMany thanks for taking the time to leave a review of our Redhill office. It's great to read that you found Michelle and Gina not only efficient and professional but also caring and supportive and i know that they will be over the moon to read your kind words and recommendation. Wishing you all the best in your new home. Kind regardsBecky JenningsOperations DirectorCubitt & West

5/5

Trustpilot

James and his team have been excellent…

James and his team have been excellent while they have been selling our house. Also helping with the purchase of another property.

Gill · 29 June 2022

Agent replied · 22 November 2024

Thank you for your kind review.

5/5

Trustpilot

★★★★★

Katarina & Sophie at the Reigate branch have been so friendly and helpful throughout the whole process of buying our first home. They've kept us well informed and made it a really pain free experience! Thank you ladies!

Hannah · 26 September 2024

Agent replied · 22 November 2024

Good Afternoon Hannah,Thanks for your review, we're delighted you're happy with our service. We strive to help our customers through what we know can be a stressful time.Best wishes,Cubitt & West

5/5

Trustpilot

Jasmine at Cubit & West has always been…

Jasmine at Cubit & West has always been most helpful and attentive at all times, would highly recommend.

Nicholas · 16 April 2026

5/5

Trustpilot

I have bought two homes through Cubitt…

I have bought two homes through Cubitt & West in Reigate now, both using Julian Bromwich who has been very patient, kind and helpful. I bought my last home through him after a divorce when I didn't quite have enough funds to find a good home but he found me a quirky place in need of some refreshment which was perfect at a perfect price and now I am moving (up the ladder!) into my next home again with his help at a good price and perfect location. I am very grateful to him and all of the lovely staff x

MariaScotland · 27 March 2024

5/5

Trustpilot

Cubitt & West Southsea

Cubitt & West Southsea. Maddison, Claire and the team did a great job in selling our house for us. They were professional and friendly. Can’t praise them highly enough.

Jeremy · 19 April 2021

Agent replied · 22 November 2024

Good afternoon,Thank-you for you kind words about Cubitt & West Southsea and in particular Maddison & Claire; I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director

5/5

Trustpilot

Georgia single handedly restored my faith in Cubbit and West

I had nothing but positive interactions with Georgia Morris. She has consistently gone above and beyond and treated me in a way that no one else has: like a fellow human. I have felt seen, heard and supported. I hope that she is rewarded for her unparalleled (and previously unseen in my experience) commitment to support tenants like myself when they need it most. Because of Georgia I ended my tenancy with an overall positive feeling about Cubitt & West.

Erin · 22 March 2024

5/5

Trustpilot

Excellent customer service

Excellent customer service, prompt and clear communications. Moved into my new house seamlessly, with great support. Special thanks to Ella and Maria for all their help.

Giorgos · 31 October 2021

Agent replied · 22 November 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

My family moved into the house…

My family moved into the house entirely. The service which was provided by Ella Head is great and professional! We appreciate all her efforts for helping us.

Celia · 26 August 2021

Agent replied · 22 November 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Dealing with Cubitt & West has been a…

Dealing with Cubitt & West has been a pleasure from start to finish, the whole experience has been really easy and stress free. A special thank you to Ciaran Street for assisting along the way, a great asset to Cubitt & West in my opinion.

Mikki · 3 May 2023

4/5

Trustpilot

Very helpful and professional

We were assisted by Julie Bramble who was our link between our solicitors and buyers. No question was too much trouble and she always got back to us when she said she would. She made the whole experience which took over six months easier to handle, even if it was just to give reassurance that things were moving along. The whole team were very helpful.

Joanna · 20 December 2022

Agent replied · 22 November 2024

Hello Joanna, Thank you for your kind review - we will pass this on to the team! Best wishes,Cubitt & West

5/5

Trustpilot

Alia is fantastic

Alia is the nicest agent I have had the pleasure of working with. She has helped me get onto the property ladder. Really friendly and helpful. I highly recommend Cubitt & West.

Justin · 18 March 2024

5/5

Trustpilot

Amazing work from Abbie, Beth and Sharon

Really easy to put applications through, especially for young people. Don’t ever hesitate to put your details forward if you don’t get chosen for another property because they really go above and beyond to find you your home. Abbie and Beth have been an amazing help, can not fault them at all! Amazing help from Sharon also who helped with the last couple days to pass messages on etc! Enjoy the job, you’ll love it! Thank you so much cubitt and west.

Kai · 14 March 2024

5/5

Trustpilot

From start to finish Cubitt and West…

From start to finish Cubitt and West have been the best estate agents I’ve ever dealt with. Great communication throughout and very honest, transparent and helpful when guiding you through each step. I’d like to thank Chris, Sammy and Linda for their help ensuring we move into our new home. Would definitely recommend.

Beckie · 2 July 2022

5/5

Trustpilot

The best place to find your next home

It is tough being new to the UK and also searching for a house, but trust me, Paige and Marcus from Cubitt and West made it so easy for my family to find a house and to settle in at ease. They kept me always updated on every step of the process and was patient and friendly throughout the process. The entire process to get a house was clearly explained to me and they had done a wonderful job following up on every aspect. I would surely recommend them to anyone who is searching for a house to rent in the UK also for anyone migrating to the UK, you can surely bet on getting an excellent house by contacting them. Regards Stalin

Stal · 12 March 2024

1/5

Trustpilot

Terrible agency - appalling service

Terrible agency. Very unprofessional and unreliable. I made an appointment to view a property last Saturday. This was confirmed by text and email. However when I called the office when I was 10 mins away, they kept me on hold for 5 mins before telling me there was no appointment and no one could show me the property. If they can’t even get that right why would you trust them to buy or sell your property?

Saleema · 28 May 2024

5/5

Trustpilot

An absolute pleasure to deal with

An absolute pleasure to deal with, Dan in the North End office was very helpful and reassuring, the whole process of renting my flat was dealt with very quickly, no messing around and great communication throughout, would highly recommend, thanks very much.

Mr · 1 July 2024

Agent replied · 22 November 2024

Good Afternoon,Thank you for your kind words about our Arundel branch, and Dan in particular. We're delighted to hear that you'd recommend us to others!Many thanks, Cubitt & West Arundel Estate Agents

5/5

Trustpilot

Julie was very helpful during the sale…

Julie was very helpful during the sale process and was proactive with updates. Thanks Julie!

Dinesh · 6 February 2023

Agent replied · 22 November 2024

Good afternoon Dinesh,Thank-you for your kind words about our Sales Progressor, Julie! I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West

1/5

Trustpilot

Shocking management and horrendous tenants

Shocking management of our house that was left in pristine order for the tennants that were supposedly vetted from April 2022 to January 2024. stipulations in our lease were ignored ranging from unauthorsed painting to sneaking in animals and carpets burnt with an iron. Broken pedistals, damaged floors,holes in roof and filthy state left in with mould along with an unkept garden and a damaged climbing frame, broken suitcases left in our shed. Every time i complained or brought things to their attention C&W would just reply with how they couldnt really do much to ensure the tenants upheld the agreements in the lease. They take days to reply to emails and requests to get things fixed and promise so much that they just dont deliver. Considering we have bought and sold through them since 2008 id expect some form of loyalty from them and measures taken to right the situation! They show zero regard for the personal attachment we had to our family home and we entrusted it to them based on the sales pitch they gave. Wont be letting with them again thats for sure.

Carla · 1 March 2024

5/5

Trustpilot

The Fantastic Southsea Sales Team

The team at the Southsea branch were fantastic throughout the sale of my property. We built up a great working relationship during the time, from Maddison Oksuz's enthusiastic and pragmatic approach to getting the property listed and arranging viewings, right through to the ever-helpful Julie Bramble as my Sales Progressor once the sale had been agreed. I would absolutely recommend talking with them if you are considering selling in the area.

Drew · 8 February 2022

Agent replied · 22 November 2024

Good afternoon,Thank-you for your kind words about Maddie & Julie from the Southsea office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

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