Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotReigate office lacking in responses
Sadly I’ve found Reigate office very poor to respond and they don’t return calls. It doesn’t give a good impression of the company.
Sally · 3 September 2021
Agent replied · 22 November 2024
Dear SallyThank you for taking the time to leave a review and please accept our apologies if our response times have not met your expectations.Customer satisfaction is of paramount importance to us and as such we would always endeavour to return calls in a prompt and reasonable timeframe. We are committed to providing an excellent service to all of our customers and would kindly ask that if you continue to experience any communication issues, you contact our Customer Relations department at customer.relations@arunestates.co.uk or on 01702 540802 so that we may investigate these further for you.Kind regardsCubitt & West
★★★★★ 5/5
TrustpilotSamara did a fantastic job!
Samara did a great job finding a buyer for my property.
Merry · 30 January 2023
Agent replied · 22 November 2024
Good morning Merry,Thank-you for your kind words about Samara from our Southsea branch! I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotSamara from southsea branch was…
Samara from southsea branch was amazing. Great service, very friendly and helpful when selling our property.
Josh · 17 July 2022
Agent replied · 22 November 2024
Good morning Josh,Thank-you for your kind words about the Southsea team at Cubitt & West and in particular, Samara. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotGreat sales progressing service
Really appreciate the GREAT service from Aumit at Crawley branch in his role as progressor for our sale and purchase - thank you !
Tracey · 29 March 2021
Agent replied · 22 November 2024
Dear TraceyThank you for taking the time to leave a review of Aumit from our Crawley office. It's fantastic to read how pleased you have been with the great service received from him. Wishing you all the best in your new home. Kind regardsBecky JenningsOperations DirectorCubitt & West
★★★★★ 5/5
TrustpilotExcellent service from James & his…
Excellent service from James & his team, would highly recommend them. :-)
David · 8 December 2022
Agent replied · 22 November 2024
Hello David Santer, Thank you for leaving us your feedback! Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotHelpful staff
Helpful staff found me a buyer on my property quickly. This is the 2nd time I've used Cubitt and West and would recommend them.
Dan · 1 March 2021
Agent replied · 22 November 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotFantastic Estate Agents
Fantastic Estate Agents, we bought through them and they supported us the whole way and kept us updated throughout. Very professional, would recommend.
Darren · 6 May 2021
Agent replied · 22 November 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotGreat support from Ciaran(Cubit & West Crawley)
I was looking for a property in Crawley and Ciaran from Cubit & West Crawley, was very helpful in getting the lettings sorted very swiftly with so much ease. Very friendly to deal with. I really appreciate your help Ciaran! Thanks!Saravanan
Saravanan · 2 March 2023
★★★★★ 5/5
TrustpilotI received excellent attention and…
I received excellent attention and first class service from the Cubitt & West team. I really appreciate they friendly and professional approach.
Katherine · 29 April 2021
Agent replied · 22 November 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 4/5
TrustpilotA bumpy start but communication was…
A bumpy start but communication was excellent from Julie keeping us informed every step of the way
Donna · 2 March 2022
Agent replied · 22 November 2024
Good afternoon,Thank-you for your kind words about Julie, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotFrom day one everyone in Cubitt were…
From day one everyone in Cubitt were friendly and helpful. Any queries I raised were sorted to my satisfaction. The sale of my house went smoothly throughout until completion. I wouldn't hesitate to recommend Cubitt for sale of property
Harish · 31 March 2023
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Response to queries was prompt and my interaction with all agents was professional and always very polite.
Rose · 4 October 2021
Agent replied · 22 November 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotMy viewing was carried out by Angel
My viewing was carried out by Angel, she was extremely knowledgeable and helpful,Overall very efficient service fully recommended
C · 9 November 2021
Agent replied · 22 November 2024
Good morning,Thank-you for your kind words about the Southsea office of Cubitt & West and in particular Angel- I will be sure to pass them along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotSale of our Property
Claire really helped us with the sale of our property. Always at the end of the phone when we needed her.
SW · 1 April 2021
Agent replied · 22 November 2024
Dear SWIt is great to read how Claire from our East Grinstead office has been so helpful during the sale of your property. Claire consistently goes above and beyond to help her customers and will really appreciate your feedback. Kind regardsBecky Jennings, Operations DirectorCubitt & West
★★★★★ 5/5
TrustpilotViewing with Cubbitt and West
I attended a viewing recently with Cubbitt and West at an address in Crawley last Saturday, the agent Aden who conducted the viewing was most helpful and friendly and answered all my questions with knowledge and understanding.
DON · 24 April 2023
★★★★★ 5/5
TrustpilotThanks a lot Ciaran Street
Thanks a lot Ciaran Street for your support during the process, which was very helpfully bearing in mind that it was our first time renting a flat in the UK. Definitively it was smooth process and a great experience
Juan · 18 February 2023
★★★★★ 5/5
TrustpilotCairan Street and then some.
Cairan Street, what’s in a name? An excellent person, he was determined, honest and Very Patient Professionally. His service was Par Excellence!! We are now happily ensconced in our new home. Thanks again for all your hard work. Bless you
Sandra · 14 January 2023
★★★★★ 5/5
TrustpilotThe Ashington team were fantastic…
The Ashington team were fantastic throughout the entire selling and moving process, they were very supportive and professional throughout.Would highly recommend!
Vicky · 14 March 2021
Agent replied · 22 November 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotRay Barnes properties landlord
i have bought and sold property in the woodingdean area for some years now and Sarah Haskell always makes sure that she gives 100% to c&w i will maintain using your excellent services in my future sales and purchases
Raymond · 10 February 2023
★★★★★ 5/5
TrustpilotOutstanding service and product
Outstanding service and outstanding glasses. Thanks for making everything so easy. Will come back again and again.
Scott · 14 November 2021
Agent replied · 22 November 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotVery happy
Always found Ross at Cubitt and West to be really helpful and friendly. Would not hesitate to use them again.
Tracey · 31 March 2021
Agent replied · 22 November 2024
Dear TraceyWe appreciate you taking the time to leave a review of our Cranleigh office. I am very pleased that you found Ross to be so helpful and friendly and we look forward to working with you again in the future. Kind regardsBecky Jennings, Operations DirectorCubitt & West
★★★★★ 5/5
TrustpilotWonderful staff!
Wonderful staff and amazing customer service, have been so helpful during our first home purchase! Thank you so much :)!
Mads · 25 March 2021
Agent replied · 22 November 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotGreat service
The staff at Cubitt and West were helpful and professional. I would certainly recommend them to other sellers.
Helena · 12 August 2021
Agent replied · 22 November 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotGreat service
Claire and Dan delivered a great service and we wouldn’t hesitate to recommend Cubitt & West to local friends.
Mrs · 23 May 2021
Agent replied · 22 November 2024
Dear Mrs GrangeIt is brilliant to read how Claire and Dan from our East Grinstead branch have provided such a great service for you. I know they will be extremely grateful to receive your review and recommendation. Kind regardsBecky Jennings, Operations Director, Cubitt & West
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
