Cubitt & West Banstead reviews in Reigate and Banstead

★★★★★ 5/5

Trustpilot

Impressed so far.

Steve at the Horley branch welcomed me and proceeded to ask many questions as to what type of property i am searching for, my wants , my needs ,likes and dislikes in order to establish availability of suitable properties. With a selection made and viewing times agreed there was no fuss at all. I would add the level of communication around the viewings both prior and post was excellent and my feeling so far is the branch is managed in a very professional manner.

Steve · 5 June 2023

★★★★★ 5/5

Trustpilot

Katarina Hrvolova at Reigate has been…

Katarina Hrvolova at Reigate has been absolutely amazing. She is very approachable and professional - and I felt she took the time to really understand what I was looking for. If I ever decided to buy/sell in Reigate again, I would definitely get in touch with her.

S · 23 August 2021

★★★★★ 5/5

Trustpilot

I have been very impressed with the…

I have been very impressed with the service provided by all the team, especially Abbey, who maintained contact by phone and emails throughout. As a landlord, the importance of good communication with agents is paramount, to which I received by the bucket load! Would highly recommend.

Mark · 24 October 2021

★★★★★ 5/5

Trustpilot

Moving home

I've just moved into my new home and the whole experience was made so much easier because of a lovely team who were positive helpful and cheerful. Thank you Robin, Maddison, Nicola and Julie!Definitely would recommend them

V · 11 December 2022

★★★★★ 5/5

Trustpilot

Cubitt and West Banstead

Cubitt and West Banstead were very professional in marketing our property from start to finish. Very high standard of communication from Lauren Eagles and her team which helped push this sale through with great timing. Would recommend Lauren and her team to anyone considering selling their home.

Rob · 6 August 2021

★★★★★ 5/5

Trustpilot

Well what can I say apart from what an…

Well what can I say apart from what an amazing team at cubitt and west waterlooville, Maddison Nicola and robin all so polite helpful and always doing everything to make sure that the sale of our house sold, glad to say they achieved this in a week & half now that’s just amazing, can’t thank the team enough and now looking forward for them to find my new home, Highly recommend this estate agent to anyone that wants to sell there home

Steven · 18 May 2023

★★★★★ 5/5

Trustpilot

Samara has been so helpful throughout…

Samara has been so helpful throughout the process of selling. A very professional approach but very friendly, which I really appreciated and felt able to approach Samara on any query.Thank you Samara for the help and support.

Soulla · 4 December 2022

★★★★★ 5/5

Trustpilot

Shaun has been a miracle worker

Shaun has been a miracle worker, he really has. I anyone deserves praise for his hard work and dedication, it's him. If there was a 10 star rating it would go to him. We cannot fault his hard work and determination. A great big THANK YOU to you Shaun

Roger · 22 February 2021

★★★★★ 5/5

Trustpilot

Dan has been absolutely amazing with…

Dan has been absolutely amazing with helping me find a rental property. He is easily contactable and very accommodating around my work schedule when booking viewings - I couldn’t recommend more!

Ellie · 13 June 2023

★★★★★ 1/5

Trustpilot

Very disappointing experience

Very disappointing experience !

Виктория · 20 April 2026

★★★★★ 5/5

Trustpilot

Cannot fault the entire team of John

Cannot fault the entire team of John, Sarah, Lisa, Donna and Garry. We put our lovely Woodingdean property with them and then the very first (and only) viewer made a full asking price offer and the deal was concluded speedily. Really good service, good communication and also very nice people to deal with. Happy customer

Simon · 21 October 2024

★★★★★ 5/5

Trustpilot

In a difficult market the team give me…

In a difficult market the team give me good knowledgeable advice and worked their socks off to make my move happen. So well done Mo, Michael, Julie and team.

Sarah · 3 August 2023

★★★★★ 5/5

Trustpilot

Cubitt and West making selling easier.

Cubitt and West have been informative and supportive through out the whole process of selling our house.Julie has been the most supportive ensuring we have known what to expect and where we are in the selling/buying process.Thank you.

Martin · 14 October 2022

★★★★★ 5/5

Trustpilot

Great service

Emma, Maddison and Nicola has been amazing, really quick to reply and answer queries.It has been all good and smoot with them.

Armando · 18 January 2024

★★★★★ 5/5

Trustpilot

Wondering which agent to choose

Lisa from the Woodingdean office came to give a valuation today and it was a good experience. A lot of confidence in this office for their local knowledge and their market share. Definitely feel there is a team behind the person visiting to, good audio visual presentation and very friendly and professional approach.

Tee · 17 November 2024

★★★★★ 3/5

Trustpilot

Flat sale

They have a proactive sales team who do call round and message contacts but it's not always clear which you're going to deal with. You do pay additional for the photos as they outsource which seems a little cheeky.

Anon · 25 March 2026

★★★★★ 5/5

Trustpilot

Recently purchased my new build home…

Recently purchased my new build home from Cubitt & West. Nish was dealing with my case and she was extremely helpful and responsive. I had constant issues with my solicitors and it got to a point where Nish was providing me information that my solicitors should have. She practically did their job for them over the course of 2 months. I would strongly recommend Nish if you are purchasing through Cubitt & West.

Benjamin · 2 June 2022

★★★★★ 5/5

Trustpilot

Alia Hawes was brilliant..she went…

Alia Hawes was brilliant..she went above and beyond to arrange multiple viewings on one day to maximise our time. Thank you Alia.

Bion · 15 January 2024

★★★★★ 1/5

Trustpilot

Toooooo slow

Toooooo slow and service not good enough for amount of percentage we paying bad communication

Super · 12 September 2026

★★★★★ 5/5

Trustpilot

Heidi ,Charlotte and Veronica are very…

Heidi ,Charlotte and Veronica are very friendly ,professional and have a deep understanding of the local market. We were on the market with another agent,but with no success we approached cubbit and west who were amazing and had the clients best interests in mind.Cubbit and West made selling our house an enjoyable experience.

Samantha · 14 November 2024

★★★★★ 5/5

Trustpilot

Successful completion with support from the whole team

We sold our property with Cubitt & West. The team at Southsea - James, Samara, Jackie and Julie - supported us through the selling process. We particularly appreciated having a sales progressor to keep things on track once an offer was secured. Together the whole team’s efforts ensured we hit our desired completion date.

M · 30 October 2024

★★★★★ 5/5

Trustpilot

Julie Bramble

Julie Bramble has been a huge help and support throughout a long drawn out process, which was nothing to do with Cubitt and West. Keeping me updated and liasing with everyone in the chain.

Deebee · 24 February 2023

★★★★★ 5/5

Trustpilot

Outstanding Service

Can’t thank Katie, Zoey, Michael and Mo enough for helping me sell my house. The team have been really attentive and have kept me informed at every stage. Nothing was to much trouble; excellent service.

Dawn · 19 January 2023

★★★★★ 5/5

Trustpilot

Great Service

Aden and Ciaran were both great during our recent company rental with Cubitt and West. They made the process straightforward and their communication throughout kept us fully informed. Thank you!

Arundel · 21 June 2023