Cubitt & West Banstead reviews in Reigate and Banstead

★★★★★ 5/5

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Although Cubitt and West are slightly…

Although Cubitt and West are slightly more expensive than other estate agents, they were worth it - you get what you pay for!! From start to finish, they were very professional. Our buyer’s solicitors were slow (and frustrating) but thanks to Caitlin Rosser pushing things along for us, we made the deadline we had hoped for. Thank you Caitlin!

Emma · 2 April 2022

★★★★★ 5/5

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Best estate agents

Best estate agents, Dan has been very helpful and went above and beyond to help me with measurements, giving me extra information and to have a bigger picture of the potential my first flat would have. The entire team has been amazing and informative throughout my application process and I couldn’t recommend them enough!

Nina · 2 November 2022

★★★★★ 5/5

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We had a difficult buyer but Cubitt &…

We had a difficult buyer but Cubitt & West kept us well informed and updated at all times. Julie Bramble in particular chased tirelessly on our behalf. Thank you Julie

Simon · 2 July 2024

★★★★★ 1/5

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I am writing this negative review…

I am writing this negative review because I moved into a property 6 weeks ago, ...............................

Anthony · 20 May 2026

★★★★★ 5/5

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Nicola made viewing a pleasure

Nicola at the Waterloo branch have been really helpful. Buying a property can be really stressful but Nicola made us feel comfortable and was very friendly at the viewing. She was open and honest when answering questions and viewing the property way less stressful.I can't recommend them enough

Paul · 15 May 2023

★★★★★ 5/5

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I highly recommend Cubbett&west…

I highly recommend Cubbett&west Southsea , this is my second time I’ve used them for my purchase and sale , they Very friendly , polite and professional team . I want to say massive thank u to Julie and Maddison in particular , they have been very helpful and proactive during the whole time . Well done to ur hard work .

Ouahid · 22 September 2021

★★★★★ 5/5

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We have had a great service from all…

We have had a great service from all the staff we have had dealings with, Maddison, Nicola, Emma and a big shout out to Suzie for the Saturday wiewings. We have been kept updated throughout the whole process.

Gary · 20 January 2024

★★★★★ 5/5

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Feedback on Julie Bramble

We'd like to thank Julie for all the help and advice she's given us along the way to our exchange. She was always there at the end of the phone or with an email to keep things moving in the right direction. It was good to get regular updates on where we were and to have queries turned round quickly.

Richard · 21 December 2021

★★★★★ 5/5

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Kristine Capule 5* Cubitt & West

Kristine Capule is an extremely professional, polite, hardworking and determined individual. Within 2 days of my property being on the market I had already received an offer. She keeps her word and is trustworthy. She updates me regularly which is always much appreciated. Cubitt and West are extremely lucky to have her working with them. 5* and recommended.

Luisa · 5 April 2022

★★★★★ 5/5

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Becky & Dan .

Becky & Dan .What can I say , Becky you were helpful honest & generally so kind . You kept us informed every step of the way . Dan your manner is second to none . Caring kind both of you . BIG THANKYOU for our new home.Jane & kev watts .

Jane · 13 December 2022

★★★★★ 5/5

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Sale within 2 weeks

I didn't originally go with Cubitt and West as Jayde, Manager at the Redhill office, valued my property at a lower, and as it turns out more realistic, price than a competitor. Six months later I switched to C&W and within 14 days my property was sold. Job done.

Denise · 6 May 2026

★★★★★ 5/5

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Becky was so professional and helpful…

Becky was so professional and helpful to us. She answered our questions, responded via email and telephone promptly. We are very satisfied with the service from Cubitt & West. They have put together a lovely welcome box for new tenants / home owners which address a personal touch to working with this specific agency. Highly recommend Becky from Cubitt & West !

Melissa · 24 July 2021

★★★★★ 4/5

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Great Team and amazing service

So as first time buyer everything was new to me, the whole process. Shout out to Michael Sinnott whos service was amazing and he was just soo friendly and polite. I told him I decided to not buy anymore because of the high interest rates and for a couple of weeks we did stop looking. But Michael emailed me because he thought he found the perfect house for me and he was right. We saw the house and fell in love with it, so thank you to him because it would not have been possible without him. Next person to praise is Julie Bramble, she helped and advised me every step of the way and she was very quick in responding to me and helping me as much as she could (even though I asked soo many questions), she was always happy to help. Her service was amazing! I only gave 4*s because my interaction with the branch Manager wasnt as positive, I wasnt soo satisfied with his communication skills to me as a first time buyer. Overall I am very happy and thank you to the team and all the best. Thahrima

.Thahrima · 6 April 2023

★★★★★ 5/5

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I would like to express my deep gratitude to the staff of the Cubitt&West agency

I would like to express my deep gratitude to the staff of the Cubitt&West agency, in particular, Paige White, for the high-quality, caring and fast support of the property at home. I am Ukrainian and this is my first time renting a property in the UK. Of course, I was worried, knowing that many difficulties could arise. My fears were in vain. The staff of the Cubitt&West treated us with respect, understanding and provided all possible assistance.We booked a viewing of the house in early April and Paige greeted us warmly and did a great job of introducing us to the house. We received a lot of help with the rental process, all of our questions were answered by email and phone calls very quickly, and they helped us fill out all the proper forms and get vetted. Paige handed us the keys in front of the house and showed us all the important aspects for running the property. We are now happy tenants! Thank you for your professionalism, care and further support. Glad we are renting with you!I highly recommend Cubitt&West and Paige White when you are going to rent or buy a property. Uliana Babii

Uliana · 24 April 2024

★★★★★ 5/5

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Great team!

I’ve had a fantastic experience with Cubitt and Wast. Dan went out of his way to notify me as soon as appropriate properties were available. He was so helpful and friendly and made finding the right property as smooth as possible. Absolutely brilliant team!

Francesca · 24 July 2023

★★★★★ 5/5

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Cubitt & West are the Best

Cubitt & West are very professional and efficient. We were kept fully informed throughout the process. The company is proactive and progressive. Their app allowed 24 hour access with updates of the sale and the app was very user friendly. If you are selling your house Cubitt & West are the agents to use.

Ros · 21 March 2026

★★★★★ 5/5

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Trustworthy Estate Agents!

I never thought I will come across such a crazy house market. We had to deal with several agents, but would like to commend Cubitt & West for the service they have maintained and especially Tony in the Reigate office who was incredibly responsive arranging property viewings at very short notice. Not easy to find a sales person who you can trust!

Cristian · 27 May 2021

★★★★★ 5/5

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An easy process from start to finish

An easy process from start to finish! Super easy process with friendly staff who were more than happy to help wherever they could. I was able to get the keys to my flat faster than expected and had no issues along the way.Dan Nouari was always quick to respond to emails, happy to arrange second viewings and speed the process along.Would definitely recommend

Chandler · 8 March 2021

★★★★★ 5/5

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Maddison and Robin were extremely…

Maddison and Robin were extremely helpful when we sold our house and kept us fully informed of what was happening. Once we had a buyer Julie was also very good and again kept us fully informed of the process. Would definitely recommend Cubitt and West

MRS · 18 June 2023

★★★★★ 5/5

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Exceptionally attentive and helpful

Abbie was exceptionally attentive, knowledgeable and helpful throughout the process of appointing a tenant. I can highly recommend my experience of Cubitt & West thus far!

Anthony · 1 August 2024

★★★★★ 4/5

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Highly recommend

I had previously purchased a flat through Cubitt & West (Southsea) so when it came to selling our house they were the obvious choice after a positive experience first time round. They were always very communicative and Julie was instrumental in liaising between all parties to ensure we reached a completion date.

Beth · 9 October 2022

★★★★★ 5/5

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Great Experience

My partner and I went through Cubitt and West for our first property purchase. Julie Bramble was our sales progressor and was really helpful throughout the process, keeping us updated on any developments and always really polite and friendly. We would recommend C&B, as well as Julie, for anyone looking to purchase a property as well - the experience was really positive.

Kate · 1 April 2021

★★★★★ 1/5

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I had a very unpleasant experience with…

I had a very unpleasant experience with the senior sales representative, Roanna Tyson (SM2).Despite reaching out for clarification on a few questions before potentially making an offer on an $700K house, her attitude was extremely disrespectful and made me feel unwelcome. Even though English isn't my first language, I believe that doesn't justify being treated poorly. It's disheartening to receive such treatment, If she didn't know the answers or didn't want to assist, a polite response redirecting me to another resource would have been appreciated. Her dismissive attitude and lack of professionalism left me feeling frustrated.This is exactly what she says ‘just let me know whether you put offer or not, we have received four offers already, so don't waste my time, your questions is back and forth” my questions only took her like 5-10 mins regarding some walls and structural issues around the house. I'm truly taken aback by the poor quality of customer service from this country's sales representatives. Dealing with such a disrespectful individual is incredibly disheartening. If Roanna Tyson harbors any biases against foreigners, I would much prefer she refrains from contacting me altogether. I'm not here to endure disrespectful treatment; I simply want to purchase a house. If she's unwilling to assist me respectfully, then I see no reason for her to contact me at all.

Ruby · 2 April 2024

★★★★★ 5/5

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Moving to Woodingdean

A huge 'Thank You' to Steve, Sarah and Barbara @ Cubitt & West Woodingdean branch for our move down to the coast. Faultless throughout the process of the purchase side of the exchange which they were only were involved in throughout. There was a frustrating delay finalising the exchange and moved out of old house on morning of moving day and after driving to Woodingdean with usual solicitor issues we couldn't officially have the keys for another hour or so, but Barbara was lovely offering a hot cuppa to keep us going, who was also enjoyable to be with showing us other houses throughout our search until we found the one for us! Easy comms and pleasant to deal with throughout

Chris · 13 February 2023