Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotEfficient and helpful service from the Bear Flat office
We’ve just bought a house through the Andrews Bear Flat office, and found the experience easy and mercifully uneventful. In particular we found Sophia and Emma both always responsive and helpful.
Mark · 23 August 2024
Agent replied · 23 October 2024
Thank you, Mark. We're delighted to hear that Sophia and Emma made your home-buying experience a smooth one. Congratulations on your new home!
★★★★★ 5/5
TrustpilotGrateful is an understatement
Was first time using this agency and they have helped me out so much in getting a place for me and my son to rent close to his school, Saw the property and got an answer the same day was greatest day this year.
Karl · 11 December 2023
Agent replied · 23 October 2024
Hi Karl, what a great review! We love seeing our customers stories of how we've helped them find a new home. So pleased to see you found somewhere that is in a perfect location for you and your family. Thanks for taking the time to give your feedback.
★★★★★ 5/5
GoogleIsaac is a very helpful and friendly estate agent.PositiveResponsiveness, Professionalism
Kia · 23 October 2022
Agent replied · 22 October 2024
Good afternoon Kia Ng, thanks for taking the time to leave us feedback regarding your recent experience.
★★★★★ 5/5
TrustpilotHighly Recommend
We bought our place from one of Andrews clients and Drew was their estate agent. He always went above and beyond to keep us informed and helped make the process as smooth as it could be. Highly recommend.
Chris · 8 March 2023
★★★★★ 5/5
TrustpilotShannon guided us through our sale…
Shannon guided us through our sale every step of the way, she was brilliant and kept us at ease with amazing communication! Also being available as of when was needed. Amazing experience.
Hannah · 1 August 2024
Agent replied · 23 October 2024
Thanks for your feedback Hannah. It's great to hear about how Shannon supported you through your sale, I'll pass it on your feedback to her.
★★★★★ 5/5
TrustpilotThank you
Hi,Thankyou for helping us to find our new homes.Special thanks to Jasmine who helped us throughout the process. She is a highly professional and helpful person. I will surely recommend your services to my friends.
NIKHITHA · 4 June 2023
★★★★★ 5/5
TrustpilotBest Letting Service I ever got
Really appreciate the service I got from Andrews Lettings, especially from Tracy, Mikesh and Maria. Service was prompt, references was the fastest I ever did and communciation was superb. Lovely and exceptional experience
Epheanyi · 10 July 2024
Agent replied · 23 October 2024
Hi Epheanyi, thank you for taking the time to leave us a review. Fantastic to see that the team have been on hand to help you with everything you've needed. Thanks again, Rhys
★★★★★ 5/5
TrustpilotSumita and her team have been excellent…
Sumita and her team have been excellent in finding us new tenants and doing the necessary paperwork. Any issues that have occurred have been addressed promptly. Very pleased with the service they have provided and would recommend them.
SARB · 27 February 2023
★★★★★ 5/5
TrustpilotA super helpful, kind estate agent
We recently sold our house with Andrews. Antoine was amazing, trustworthy, kind and considerate. I will continue to use Antoine and Andrews for any future home move - thank you for all your help.
Customer · 28 June 2023
★★★★★ 5/5
TrustpilotRichard's brief conversation left a…
Richard's brief conversation left a lasting impression. His professionalism and personable demeanor made it clear that he's a top-notch property agent who values his clients' time and needs. Highly recommended for anyone seeking efficient and friendly service.
Jurgen · 25 April 2024
Agent replied · 23 October 2024
Hi Jurgen, amazing to see that in a short space of time Richard provided an excellent service and made a lasting impression. Thank you for sharing your experience with us. Thanks, Rhys
★★★★★ 5/5
GoogleBoth Ed & Isa have been fantastic, we thank them so much for their attention & support, the service at Reigate is highly recommended
Rainsy · 23 February 2024
★★★★★ 5/5
TrustpilotShamiyah
Shamiyah, was very pleasant and well put together. She had a very welcoming and professional approach, also very understanding of our concerns and was very thorough in answering our questions.
Michael · 27 August 2024
Agent replied · 23 October 2024
Thank you Michael for your kind words about Shamiyah. We're delighted to hear she provided a welcoming and professional experience. Your feedback is greatly appreciated!
★★★★★ 5/5
TrustpilotFabulous team to work with through out sale process
The communication and support from all of the team, especially Holly and Lisa was second to none. They always responded swiftly and professionally with any of my telephone requests. Fabulous team. Thank you
TP · 22 July 2023
★★★★★ 5/5
TrustpilotShannon was very polite and friendly on…
Shannon was very polite and friendly on our arrival, and made us feel at ease straight away! She gave us information about the property, and was over all very helpful! Thanks shannon.
Amy · 16 August 2023
★★★★★ 5/5
TrustpilotWould recommend Andrews
Would recommend Andrews. Shannon Bird has been incredibly good at communicating and keeping in touch. It's been very good to have one point of contact throughout and have someone who listens to our requirements
Miss · 21 June 2023
★★★★★ 5/5
TrustpilotVery professional visit
Very professional visit. Answered all the questions that I had. was able to give advice on how things would proceed should we wish to take the property to market
Caroline · 9 September 2024
Agent replied · 23 October 2024
Thank you, Caroline! We're delighted to hear you had a professional and informative visit. If you have any more questions or need further assistance, feel free to reach out.
★★★★★ 5/5
TrustpilotIsaac of Reigate branch - excellent
Isaac of Reigate branch was a pleasure to deal with when buying our home. We would not hesitate to go straight back to Issac and Andrews Reigate (as all agents were extremely helpful).
Bion · 3 July 2024
Agent replied · 23 October 2024
Thank you for the review. Brilliant to see that Isaac and the team made such an impression! We look forward to helping you again in the future. Thanks, Rhys
★★★★★ 5/5
GoogleMatt leads a superb team at Andrews. We had fantastic, kind and caring service Issac was amazing reassuring us along the way and keeping us up to date at all times. Wouldn’t hesitate to recommend and would definitely use them again.
Claire · 23 October 2022
★★★★★ 5/5
TrustpilotGreat for first time buyers or sellers.
Emma and the Bear Flat team were brilliant, I can't fault their responsiveness and clarity at all. They guided us through our first house sale with patience and support, can't recommend enough. Thank you.
William · 12 June 2024
Agent replied · 23 October 2024
Hi William, brilliant to see that your experience with us was such a good one. Congratulations on your sale and we wish you all the best with your move. Thanks, Rhys
★★★★★ 5/5
TrustpilotProfessional service Andrews are the managing agents for a…
Andrews are the managing agents for a flat we own and rent out . Sadly our current tenant has proved to be very demanding and obstructive . Thankfully the property manager in charge is experienced, competent and professional . She has been an enormous help in dealing with repeated demands of the tenant , she acts promptly and professionally. Her advice to us is realistic and appropriate. I have come to rely on get judgment and help for several months now and cannot thank her enough . Her name is Elizabeth Taylor and she is a credit to Andrews Property Group
Jennifer · 4 August 2023
★★★★★ 5/5
TrustpilotReally good service from beginning to…
Really good service from beginning to end. They were always on hand to assist with any of our queries. Issac was very professional and always kept us informed throughout the process.
C.Harding · 26 August 2023
★★★★★ 5/5
TrustpilotI've been with Andrews for over a year…
I've been with Andrews for over a year; they are the best. Janine especially has been helpful all through the time she's always ready to help address any issue and her correspondence is top-notch.
Ugonna · 4 June 2024
Agent replied · 23 October 2024
Hi Ugonna , Thank you for the five star review. It is fantastic to hear how helpful Janine and the team have been through the last year. Thanks , Lisa
★★★★★ 5/5
TrustpilotProfessional and wonderful!
Andrews has been supportive and professional since the first day I contacted them. Michael V., our agent, is wonderful! He is very responsive and understanding. He showed us the property and gave us enough time to look at it in detail, and he also informed us about the letting process and next steps in a very clear way. Michael's approach made us feel confident and well supported. We also spoke with Michael's colleague, Tomasz, and he was so kind and polite. I would 100% recommend Andrews, as they care about their customers and take them seriously.
Adriana · 26 July 2023
★★★★★ 5/5
TrustpilotRichard was so helpful
Spoke with Richard who was incredibly helpful, took the time to listen to and understand our many requests, and gave me lots of useful information for our rental journey going forwards. Thanks so much !!
Lucy · 13 May 2024
Agent replied · 23 October 2024
Hi Lucy, thank you for the five star review. Fantastic to see that Richard was able to provide you with a brilliant service and gave you some great insight into the current rental market. Thanks again, Rhys
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