Trusted Agent profile · Reigate and Banstead
★★★★★
1,965 reviews across 3 platforms
39 Bell Street, Reigate, RH2 7AQ, Reigate and Banstead, RH2 7AQ
Andrews's office in Reigate and Banstead, at 39 Bell Street, is rated 4.9 out of 5 across 1,965 reviews on three platforms, including 243 Google reviews rated 5.0.
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Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.
5/5
GoogleReally happy with my experienced with Steve and Nancy as they were both really really friendly and they definitely done their researched about the properties that they showed us
Thank you, Kevin! We're happy to hear that Steve and Nancy provided you with a great experience. Your kind words mean a lot to us. Best wishes, Jake
5/5
TrustpilotAndrew’s have dealt with a property sale
Andrew’s have dealt with a property sale for us which has just completed. At all times through the process the were very professional and kept us informed of the sale progress. We would definitely recommend them to others.
Hi Paul, thank you for taking the time to write us a positive five star review! Amazing to see that our team have been able to guide you through the sale process and kept you updated throughout. Thanks for the recommendation too and all the best for the future, Laura.
5/5
TrustpilotGood communication
I worked with Junior and he kept me up to date with all the required information before our viewing appointment, was punctual, and knowledgeable about the property. Ultimately it wasn’t the right flat for me, but the viewing experience was positive.
5/5
TrustpilotGreat attitude and knowledge from all…
Great attitude and knowledge from all staff at Andrews, especially Shannon and our agent Paul. Very clear, helpful information and communication from all of the team. Very prompt when returning calls/emails which made me feel less stressed and worried.
5/5
TrustpilotSelling my house through Andrews was…
Selling my house through Andrews was such an easy pleasant experience. They were very professional and approachable and kept me in the loop at all times. Amy was very friendly and helpful and I would highly recommend them.
5/5
TrustpilotV happy with my property mgmt
Jennifer Jones manages my property and she is absolutely brilliant - reliable, professional, helpful...everything you'd hope for from a property manager. I have been with Andrews for years and have been very happy with their service, communication and staff. Thank you very much!
Thank you for the five star review. We know Jennifer works really hard to solve any issues that may arise during a tenancy, great to see she's been delivering a service to you and for your continue trust in Andrews over the years. Thanks again, Rhys
5/5
TrustpilotCommunication is Key
Lisa-Marie provided great guidance, support and communication throughout the buying process. Without this the whole process would've been a great deal more painful. Definitely would recommend to anyone else in the process.
Thank you, Ian! We're thrilled to hear Lisa-Marie made your buying process smooth and enjoyable. Your recommendation means a lot to us!
5/5
TrustpilotEmma from the Bear Flat branch
Emma was very professional and reassuring during our rather lengthy conveyancing process. We were in a rather lengthy chain and Emma made sure we were well informed at every stage. Many thanks Emma! We would highly recommend Andrews. Alice and David.
5/5
TrustpilotEasy to get hold of, keep you updated!
Very contactable, they keep you up to date on progress, and are generally very easy to deal with. If they say they will find something out for you, they will, and they’ll get back to you asap with an Answer. This goes for all the team, Matt, James, Isaac!
Hi Joe, fantastic to read such a positive review for the team in Reigate, we really appreciate you sharing your experience and great to see that the team were able to answer all queries you had throughout your journey.Thanks, Rhys
5/5
TrustpilotGreat expeience with Issac from Reigate Branch
Wonderful viewing experience with Issac from Reigate Branch. He was kind to wait for us for more than 30 mins as we got caught up in traffic. It was very positive experience and we can't recommend Issac enough.
5/5
TrustpilotI had a lovely experience with Rana
I had a lovely experience with Rana, very bubbly, polite and professional. Whilst viewing the property at Reigate, she was very helpful and answered my questions. Very pleased with the experince I had.
Thank you for your feedback Andrea. We're delighted to hear about your positive experience on the property viewing with Rana.
5/5
TrustpilotShamiya at the downend hub was very…
Shamiya at the downend hub was very welcoming and friendly. She answered all my questions and was very helpful during the viewing of the property. It was lovely to have a friendly atmosphere.
Thank you, Ricky. We're happy to hear that Shamiya provided a welcoming and friendly experience. Your kind words mean a lot to us.
5/5
TrustpilotBex and Charmaine are always a pleasure…
Bex and Charmaine are always a pleasure to work with and go above and beyond to help such a breath of fresh air to know Andrews have these 2 lovely ladies working for them keep up the good work.
Hi Phil, thank you for the five star review. Fantastic to see that both Bex & Charmaine were able to help you, going above and beyond expectation. Thanks, Rhys
5/5
TrustpilotGood support from Nancy Henley
Good support from Nancy Henley. She is very helpful and friendly in supporting clients in property viewing process to help make up their minds. Honest and insightful in providing information.
Thank you for your kind words. We're happy to hear that Nancy provided you with excellent support and insightful information.
5/5
TrustpilotNancy was a great help
Nancy was a great help, very informative and polite, I did not end up buying as I chose one of my other options, but I would not hesitate to book viewings again with Andrews property group
5/5
TrustpilotBethany at Andrews’s was a great help…
Bethany at Andrews’s was a great help when purchasing my first property and everyone at Andrews was very helpful including chasing up my solicitor.
5/5
TrustpilotSammi review
We just had our viewing with Sammi , He was on time, helpful and very professional. He sent us the application form just before the viewing and they will hopefully move fast further
Thank you, Alexandru! We're thrilled to hear about your positive experience with Sammi. We appreciate your feedback and look forward to assisting you further.
5/5
GoogleI've had an excellent experience with Andrews so far. I have dealt with Matthew, Isaac and Eric who have all been extremely professional, helpful and patient with all my questions, nothing is too much trouble! Thank you, outstanding service is always very welcome.
5/5
TrustpilotExcellent service
Luke in the leasehold department has provided an excellent service since he became our property manager in July. He always responds promptly when I have something to raise, gets the job done and/or updates on the current status. He delivers what he says he will. Great job.
Hi Lucy, thank you for taking the time to write Luke such a lovely review! I am so glad to hear he provided you with excellent service and is always on hand whenever you need him. Thanks again and all the best, Laura.
5/5
GoogleReally good experience from start to finish. Thanks so much to Isaac, Matthew and the whole team for making the process run smoothly and helping us find a great new home!
5/5
TrustpilotFriendly and approachable staff
Friendly and approachable staff. They were splendid from the beginning of our home search journey to turning over the flat. These people made our home search easier than what we expected. Kudos to the Andrews Reigate team, especially to Isa and Ed!
Hi John, thank you for the brilliant review. It's amazing to see that Isa, Ed and the team in Reigate have provided such a great experience in your hunt for a new home, we hope you are settled in and thanks again for sharing your feedback, it's really appreciated, Rhys
5/5
TrustpilotSteven & Matt delt with the sale of my…
Steven & Matt delt with the sale of my house very professionally and efficiently. There were a few anxious moments during the process but they were dealt with and the team kept me updated and reassured all the way
5/5
GoogleIsaac of Reigate branch was a pleasure to deal with when buying our home. We would not hesitate to go straight back to Issac and Andrews Reigate (as all agents were extremely helpful).
Hi Chloe, thanks for the review. Amazing to see that Isaac has been such a great help to you. Thanks, Rhys
5/5
TrustpilotA great help in a difficult sales market.
I was very impressed by Brian Barnsby's proactive and energetic approach in a difficult market for sellers. He had lots of good suggestions for finding reliable buyers and for getting the chain moving. Definitely someone worth working with!
Hi Cathy, thank you for taking the time to leave a five star review, brilliant to see that Brian gave you some great advice and insight into current market conditions. We know he will really appreciate your kind feedback, thanks again, Rhys.
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