Every review we hold for the Redhill office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDaniel and his team were fantastic throughout our purchase process. From arranging viewings efficiently, guiding us through the offer process and being extremely helpful with a difficult lower chain, I couldn’t fault the team at Ralph James Redhill. We have found our forever home and are extremely grateful for Daniel and the team’s help, we certainly couldn’t have done it without them, especially at times when the chain was held together when it looked like it may have fallen apart! Thanks again!
Joe · 7 April 2026
★★★★★ 5/5
GoogleI have recently used Ralph James Estate to rent out my property. From the minute I walked through the door they have delivered an amazing service. Great communication, competitive prices but especially exceptional quality of service and support. They genuinely listen and try their best to meet customer needs.
This was my first experience using Ralph James and I must say I’m very impressed and would highly recommend their service.
Special THANK YOU to Sam who was absolutely exceptional from start to finish!
Kamila · 14 March 2025
Agent replied · 10 September 2025
Thank you for your wonderful feedback! We’re so pleased to hear that you had a great experience renting out your property with us. Providing excellent service and support is our top priority, and we’re glad Sam made the process smooth for you. We truly appreciate your recommendation and look forward to assisting you in the future!
★★★★★ 5/5
GoogleI can’t recommend Ralph James enough. A very personal and professional service.
I worked closely with Sadie and Kelly. They are amazing, kept me updated on the progress of our sale. Always happy to help answer any questions and guide me through the sale process. In a digital world having a friendly voice at the other of the phone makes all the difference. Thank you Kelly & Sadie you all your hard work.
Peter · 13 May 2025
Agent replied · 28 May 2025
Thank you so much for your generous feedback. We’re really glad that Sadie and Kelly could be there for you throughout the sale, having that personal connection and support can make a big difference, and it means a lot to us that you felt that. We'll be sure to pass on your kind words to them both!
★★★★★ 5/5
GoogleDaniel and his team worked very well together to sell our house. They are easy to work and get in touch with and they kept in regular contact with us. It wasn't an easy market when we sold and they worked hard all the way through as well as giving us encouragement and good advice when needed.
Julie · 17 September 2025
Agent replied · 15 January 2026
Thank you for such thoughtful feedback. Selling in a tricky market can be challenging, and we’re so glad Daniel and the team helped guide you through it with honesty and encouragement. We really appreciate your trust and kind words, it makes all the hard work worthwhile.
★★★★★ 5/5
GoogleVery happy with the care and perseverance from the team at Redhill, especially Daniel and Charlie on helping me to get my house sold! I will always highly recommend you, having dealt with several of the local agents, you were the ones to get the job done for me.
Ruth · 17 October 2025
Agent replied · 15 January 2026
Ruth, we’re so pleased to hear this, thank you for your lovely feedback. Daniel and Charlie will be delighted to know their persistence and care helped get things across the line for you. It’s great to hear we stood out among the local agents; that really means a lot to the whole team.
★★★★★ 5/5
GoogleI have just sold my house through Ralph James and from day one I have received the most fantastic, personal and first class service. The marketing, viewings, offer and chain maintenance has been so much easier than I ever imagined with the support of the team at Ralph James,, at what has been quite a stressful time in my life! They helped me achieve an excellent price for our property. A special mention to Dan and Jackie - they were both amazing.
Dog · 24 September 2024
Agent replied · 24 October 2024
We’re so happy to hear that you had a seamless experience with us. Providing exceptional service is what we strive for, and your feedback means a lot to us. If you ever need any further assistance, we’re always here to help. Thank you again for choosing us!
★★★★★ 5/5
GoogleMe & my wife have been viewing properties with various agents, and our dealings with Charlie at Ralph James have been delightful. He’s very professional and easy to deal with, as well as being very knowledgeable. Thanks Charlie!
Ben · 19 January 2026
Agent replied · 14 April 2026
Thank you both for such a lovely review. We’re so pleased to hear that your experience with Charlie has been such a positive one. He’ll be delighted to know his professional, knowledgeable and easy-going approach made a difference while … More
★★★★★ 5/5
GoogleWe have used Ralph James on 2 separate occasions over the past few years - once to buy and once to sell our home. We had a really positive experience both times, thanks to the team's clear communication throughout the process. Sean was …
Stephanie · 14 November 2025
Agent replied · 15 January 2026
Thank you so much for taking the time to write such a lovely review. It means a lot that you’ve chosen Ralph James both to buy and sell your home over the years, that trust really matters to us. We’re so pleased to hear Sean and the team … More
★★★★★ 5/5
GoogleI’ve had the absolute pleasure of dealing with Jackie in Redhill. She was professional, friendly and very knowledgeable. She always has a no problem attitude, nothing is too much trouble. Thank you Jackie for a great experience with Ralph James estate agents.
I also had the pleasure of dealing with Macy, a very talented individual with a real talent for creativity. She too was professional, friendly and very knowledgeable about her role in Ralph James.
Many thanks, this really isn’t a run of the mill estate agents. If only more estate agents operated like this!
Vanessa · 3 August 2024
Agent replied · 24 October 2024
Thank you so much, Vanessa! We’re thrilled to hear that you had a great experience with Jackie. We pride ourselves on being professional and knowledgeable while keeping things friendly, so it’s wonderful to know that Jackie delivered just that. We’re here for you if you ever need anything else!
★★★★★ 5/5
GoogleI can’t rate Ralph James highly enough especially Charlie who has been outstanding. I was kept informed from start to finish he was professional and friendly and would definitely recommend Ralph James as an agent who go the extra mile.
Anna · 16 November 2025
Agent replied · 15 January 2026
Thank you for your kind words Anna! We’re delighted to hear Charlie made such a positive impression, he really does care about keeping clients informed and supported from start to finish. We’re so grateful for your recommendation and wish you all the best in your next chapter.
★★★★★ 5/5
GoogleWe bought our house through Ralph James 5 years ago and we have recently just sold it through them as a discrete sale, off market. Ralph James manage to balance professionalism and being personable seamlessly.
We wanted to sell quickly in order to secure our next home. From the point of Valuation, Daniel was invested in helping us to sell the house. He knew the area so well that he already had clients in mind to invite to view and he suggested we go ahead with viewings off market to gauge interest. We held one open morning and we got 4 offers!
The rest is history! Thanks so much for everything, Ralph James and esp Daniel, we couldn't recommend you highly enough.
Hannah · 25 June 2024
Agent replied · 24 October 2024
Thank you, Hannah! We’re thrilled to have been able to help you not only purchase your home but also sell it recently through a discrete sale. It’s been a pleasure working with you over the years, and we’re always here to assist with any future property needs!
★★★★★ 5/5
GoogleWe have been so impressed with the professionalism and knowledge Ralph James have shown. From the moment we enquired about properties to view to liaising through the offering stage, we have been so impressed. A big shout out to Adam whose communication has been particularly appreciated. He's transparent, informative and talks you through every stage. He showed genuine happiness when our offer was accepted. Oliver and AJ are also great assets to the team, they gave great viewings. They're personable, warm and really know their stuff! All in all, so impressed with Ralph James and wouldn't hesitate to recommend them to friends and family.
Gemma · 26 May 2024
Agent replied · 24 October 2024
Thank you for your kind words, Gemma! We’re so pleased to hear that you were impressed with the professionalism and knowledge of our team. From the moment of your enquiry, we strive to provide excellent service, and we’re glad we met your expectations.
★★★★★ 5/5
GoogleWe have had a fantastic buying experience with this company and the staff notably Orla and with her colleague Jasmine at times. Orla was prompt with any queries we had, superb with her communication and keeping us informed throughout the process. The photos captured the property beautifully and the video helped us visualise ourselves in the property. Should we ever be in a position where we would be selling a property, we would look no further.
Malick · 26 May 2024
Agent replied · 24 October 2024
Thank you, Malick! We’re so pleased to hear that Orla and Jasmine made your buying experience a fantastic one. Our team works hard to provide a smooth and positive process, and it’s great to know we succeeded. We wish you the best in your new home!
★★★★★ 5/5
GoogleAbsolutely A star 🌟 service from start to finish…I would absolutely recommend Ralph James to anyone. I had an awful experience previously with another agent and they have absolutely restored my faith and kept me updated throughout, worked hard on my behalf, remained positive, very personable, and I am not easily impressed but am with them and would like to say a super shout out to Jasmine (Jazz) for holding my hand and being Superwoman all the way. Also to Orla and the team! Thankyou!
Free · 26 February 2024
Agent replied · 24 October 2024
Thank you so much for your glowing review! We’re thrilled that you had an A-star experience with us from start to finish. It’s fantastic to know that you’d recommend Ralph James, and we’re always here if you or anyone you know needs assistance in the future. Thanks again!
★★★★★ 5/5
GoogleI can't praise the team at Ralph James highly enough - a fantastic group of people, down to earth, responsive and masters of their craft. We had several setbacks during our house search, but Ashley and the team were patience and consistent and eventually we secured a beautiful property which we love living in! We are particularly grateful to Robin, who was a fantastic support throughout.
Despite knowing that they are clearly very busy as a team, they have a way of making you feel like a priority and you're guaranteed to receive a warm welcome whenever you call. They take time to understand what you are looking for and find you realistic options to suit your lifestyle and preferences.
Using them for our sale we found that they were integral to moving the conveyancing process along. They were not shy to get involved in discussions to help their clients and always stayed on top of developments - so you weren't wasting time explaining things over and over again.
Many would describe moving house as one of the most stressful experiences they have faced, but Ralph James made it completely seamless. A great company with genuinely lovely people.
Thank you for your time, patience and support.
Manish & Kunjal
Kunjal · 27 January 2024
Agent replied · 24 October 2024
Thank you, Kunjal, for the fantastic review! We’re so pleased that you’ve had such a great experience with our team. Being responsive and down to earth is what we strive for, and we appreciate your praise. We look forward to working with you again in the future!
★★★★★ 5/5
GoogleThe first property I rented when I moved into the UK was from Ralph James. After reviewing multiple places, Queensgate flat in Redhill is what we chose. The property is great and RJ was the letting agent and we had a great experience from the beginning. Care for the property and management has been great and the property management team has always been super helpful with anything we need. Specially Sam, Katie and Didie. RJ is an agent I would Highly recommend out of all other agents I have had dealt with.
Piyumi · 27 January 2024
Agent replied · 24 October 2024
Thank you, Piyumi! We’re so happy to hear that your first rental experience in the UK was with us. If you ever need assistance again, we’d love to help!
★★★★★ 5/5
GoogleI have used Ralph James for a variety of services over the last 6 months and 5 stars just isn’t enough.
I have been dealing with Katie and her team throughout and they are the most organised, efficient and quick to respond agents I have ever experienced.
I’m looking forward to a lot more business with Ralph James in the future and being able to rely fully on a team of highly skilled professionals to get me through without stress!!
Thanks to Katie and Ralph James for a great experience. I highly recommend the team and company.
Dan · 27 January 2024
Agent replied · 24 October 2024
Thank you for your amazing review, Dan! It’s fantastic to hear that you’ve had such a positive experience with Ralph James. We’re committed to providing five-star service every time, and we’re thrilled that we’ve been able to meet your expectations. Always here if you need us!
★★★★★ 5/5
GoogleThank you to Ralph James, including Dan, Orla and particularly Adam in getting our property sale over the line to exchange.
Ralph James have provided excellent service throughout our 7 month transaction - Dealing with a large volume of calls and emails from me!!
No query was ever too much trouble and I would recommend (and already have done) Ralph James to anyone.
5* service for a competitive fee.
Jack · 25 July 2024
Agent replied · 28 August 2024
Thank you!
★★★★★ 5/5
GoogleI viewed a property with my husband and was shown the property by Charlie.
Charlie was very friendly and informative about the property and was also very honest about the good points of the house and some areas that would need modernising.
He made us feel very comfortable viewing the property and was not crowding us whilst we were doing so and we did not feel that he was giving us the very uncomfortable "hard sell".
Thank you Charlie we would definitely use this estate agent again if a property comes on the market that suits our needs.
Esther · 14 April 2025
★★★★★ 5/5
GoogleToday, I went to a house viewing with my wife in red hill . The property agent Adam was very friendly and impressive. Because my wife and I came from Hong Kong. We try to buy a property for our retirement but we only know limited knowledge about buying house. Adam is very detailed explaining the house. And he is so patient with us.
Thank you so much to Adam.
Lai · 26 April 2024
Agent replied · 24 October 2024
Thank you, Lai! We’re so glad you had a positive experience with us.
★★★★★ 5/5
GoogleA phenomenal experience from start to finish! Samuel Swinburne is a true credit to Ralph James. The rental of our property was handled with the best professional care available and at incredible speed. All meetings were prompt and exercised with no fuss. The property did not even hit the market before full asking price was realised. The fees are sensible and undoubtedly the most competitive we had come across. I highly recommend Ralph James in Redhill to anyone looking for the very best opportunity to rent or sell their property. A true five star experience with a friendly, organised and professional team. Delighted with the outcome and know our property is in the safest of hands. Thank you Sam and Ralph James!!!!
James · 7 March 2025
★★★★★ 5/5
GoogleWe've been working closely with Dan on the purchase of a property in Redhill & have been impressed with how proactive he's been in keeping us up to date & in the loop with what's going on after a tricky few months. We're in the early stages of the buying process, however feeling confident that Dan will support us through the journey. Thanks Dan!
Sophie · 26 May 2024
Agent replied · 24 October 2024
Thank you, Sophie! It’s wonderful to hear that Dan has been proactive and helpful throughout your property purchase in Redhill. We aim to make the process as smooth as possible, and we’re glad we could help!
★★★★★ 5/5
GoogleRalph James have been absolutely brilliant with our sale from start to finish. Daniel and his team guided us through of what to expect, no hard pushes and listened to what we were looking for. The day the property went on the market to the day of offer all done within two weeks! Highly recommend to anyone.
Nadia · 10 August 2024
Agent replied · 28 August 2024
Thank you for the review!
★★★★★ 5/5
GoogleWe had a fantastic experience with Ralph James, especially thanks to Adam who handled our purchase with professionalism and efficiency. From the first viewing to having our offer accepted, Adam made the entire process smooth and stress free. He promptly communicated with the sellers ensuring our offer was sent through and accepted quickly. We are now eagerly waiting to complete, and we couldn't be happier with the service we've received so far. Highly recommend Ralph James and Adam for anyone looking for a reliable and friendly estate agent.
Pauline · 3 December 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.