Every review we hold for the Redhill office, from every platform, shown as written. First names only.
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5/5
GoogleFrom the 1st point of contact Ella was engaged & proactive, in a very difficult rental market she helped me immensely during the process
Brian Β· 16 January 2026
Agent replied Β· 16 April 2026
Dear Brian Glaysher
We greatly appreciate your 5-star review and the time you took to share your β¦ More
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5/5
GoogleMegan has been an absolute star, my partner and I have been worried about not being able to find a flat soon, straight away Megan has helped us find this beautiful flat, she was so quick to tell us everything we needed to know, as well as sending us links with no faff or muddles, I wasnβt able to do an in person viewing but she was able to accurately show me the flat online. Iβm very impressed with how quick and helpful she was, a super star!
Honey Β· 28 December 2023
Agent replied Β· 24 August 2024
Dear Honey Hudson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleA huge thank you to Ella for her support through email and phone regarding our property search, including our choice of area and viewing. She is truly a professional in what she does. Thanks, Ella! Thank you, Leaders Letting Agent.
Kabir Β· 10 August 2025
Agent replied Β· 9 September 2025
Dear Kabir Oguntade
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleFantastic service from Leaders Redhill!
Theepiga Nimalan was brilliant during the viewing, and Ella and Edyta were super responsive and helpful.
Great experience overall, thank you all!
Aswathi Β· 25 November 2025
Agent replied Β· 25 December 2025
Dear Aswathi P, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
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5/5
GoogleTee was absolutely amazing to work with! She made the whole apartment rental process quick, smooth, and stress-free. Super responsive, professional, and genuinely helpful every step of the way. I truly appreciate her support and highly recommend Tee to anyone looking for letting with Leaders!
Riham Β· 16 March 2026
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5/5
GoogleWe have been looking for a property to rent in the Reigate area and Ella has been an absolute pleasure to deal with. From the very first phone call, Ella has been professional, efficient, reliable, patient and so lovely and approachable! She explained every step of the way and always kept us up to date with the process making us feel in great hands. Thank you, Ella!
Mamen Β· 25 June 2024
Agent replied Β· 24 August 2024
Dear Mamen Cobo
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI got in touch with Leaders Redhill to enquire about property search and Sam Hammond was the one assisted me with the property search. Even though I wasnβt able to get the property, still the process with Leaders was seamless. He answers my questions. Sam was updating me new properties that I might be of interest. He even got in touch with me when a new flat was available from the initial property I saw. Even I wasnβt able to get a property with Leaders, still will recommend them.
Michael Β· 25 August 2023
Agent replied Β· 24 August 2024
Dear Michael
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe cannot recommend Madeleine Buckland, Samuel Hammond and Jean highly enough, from our first viewing to completion, and everything in between the service has been faultless. Madeleine provided us with immediate updates even if there was no movement and I never felt like I needed to chase for anything as I knew she had it all in hand. As first time renters, we were expecting a long and stressful process but the whole journey was stress free thanks to the team. We will certainly be using their services again and look forward to doing so! Thank you Madeleine, Samuel and Jean - you are all fab!
Jhane Β· 25 August 2023
Agent replied Β· 24 August 2024
Dear Jhane
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI'm in the process of renting a property with Leaders and so far my experience has been great. I've initially met Jean, she was very helpful, gave me plenty of information as I'm new to the area and guided me through the renting process. The communication after my initial visit was very good, I've dealt with Tom and Lewis. They've both been really helpful answering all my questions and following up when they said they would. Very friendly bunch, it has been a pleasure dealing with the team :)
Update: I moved in, would I rent with Leaders again, hell yes is all I can say ππ» great experience
Elena Β· 25 August 2023
Agent replied Β· 24 August 2024
Thank you Elena for your review - this is always nice to hear and we appreciate your time reviewing our service. Good luck with your new home.
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5/5
GoogleWe were searching a new rental accommodation in Redhill due to work from office as we were based in Newcastle so It was tough for us to physically present there and view rental accommodation. Then we contacted Madeleine and Lewis from Leaders who immediately recommended an amazing flat. They both did a super job of responding to all my queries promptly. Even initially Flat was offered to some else then also they were sharing new listed rental property regularly. Finally Leaders choose me to give that fantastic flat and Happy to say that we ended up getting the flat right on time because of Lewis and Maddie. I will highly recommend Leaders Team(Lewis and Madeleine) who are doing a wonderful job in Redhill. Many Many Thanks to Madeleine and Lewis - you are all fab! You sorted my job in a very easy way :)
Anuj Β· 25 August 2023
Agent replied Β· 24 August 2024
Dear Anuj Bajpai
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleSamuel Hammomd at Leaders has been amazing with helping us view and move into our new 3 bedroom home. He was very attentive to all our queries and went over and above to make sure we got the home we loved. Throuroghly recommend Leaders and all thier staff. They make you feel comfortable as soon as you walk through the door.
Thank you Sam we are eternally grateful for getting us the home we wanted and improving our lives.
Philip Β· 25 August 2023
Agent replied Β· 24 August 2024
Dear Philip Wade
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleLeaders have been fantastic in finding me a place to rent super fast and professionally. Ella has been particularly helpful with my move. She has been great at finding and showing me around multiple properties that fitted my requirements and was incredible sorting everything out for a smooth transition. Great fast replies and communication.
Helena Β· 13 December 2024
Agent replied Β· 12 January 2025
Dear Helena Carter
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMegan was professional and knowledgeable about her properties. She was quick to find me accommodation within a week of meeting her. She went the extra mile to make sure I got what I wanted and delivered to my expectations. As a first time customer at Leaders I give them a huge thumb's up. I feel I'm in safe hands.
Indzo Β· 24 September 2024
Agent replied Β· 24 October 2024
Dear Indzo Sekhon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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4/5
GoogleMegan Blakeney client review for annual assessment. Megan has been our agent within Leaders for only a few months and it has been great to see the difference. Previously your agent wouldnβt return calls or arrange the incorrect letting protocol.
Megan is receptive to everything we have asked and responses perfectly.
We look forward to Megan representing us as letting agent.
Richard and Ella Coackley
Flat 16, Romanby Court, Redhill Surrey
Richard Β· 13 June 2025
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5/5
GoogleI highly recommend leaders lettings to anyone seeking a reliable and professional letting agency. Their dedication to client satisfaction, coupled with their extensive knowledge and personalised approach. Thanks to Ella Ramsey, letting consultant for her exceptional service and being so friendly I found the perfect rental property that meets all my needs.I look forward to working with you again in the future.
Anusha Β· 27 July 2024
Agent replied Β· 24 August 2024
Dear Anusha Kikky
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI had a great experience renting with Leaders Redhill! Ella Ramsey was really friendly and helpful, and would always respond promptly to any questions I had, making the process easy!
Shivani Β· 10 August 2025
Agent replied Β· 9 September 2025
Dear Shivani Nayar
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleMegan at Leaders Redhill has been brilliant at help me and my family find a rental asap. She is professional, friendly and has kept us updated all the time, reinsured us when we felt things were not going right and has been wonderful yo work with. I would recommend Megan at Leaders when it comes to finding a rental.
Angela Β· 25 June 2024
Agent replied Β· 24 August 2024
Dear Angela De Oliveira
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMe and my partner have been looking for a place together and Sam was super super helpful- After seeing the property, we called sam and within the hour had viewed the flat (virtually), sent offer, arranged in person viewing and been accepted! The process has been effortless and so easy and cant thank Leaders enough for their help this far! Just referencing now then we are into our new and first home :)
Sophie Β· 25 August 2023
Agent replied Β· 24 August 2024
Dear Sophie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMegan from Leaders at Redhill was completely supportive and went out of her way to arrange for an additional viewing we requested. She has been promptly responding to all our queries since the beginning of this interaction. We had a very smooth experience of house hunting either them.
Pradeepa Β· 16 November 2024
Agent replied Β· 9 December 2024
Dear Pradeepa Kadiyala
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleLeaders have been great from the off, particularly Sam Hammond who has dealt with me from day one. Always happy to help, or explain /confirm details if I wasn't sure of anything. The whole process has been seem less from start to finish, and I look forward to moving into my rental property. Highly recommend Leaders if you want to find somewhere to rent in a specific area. Many thanks!!!
Jim Β· 25 August 2023
Agent replied Β· 24 August 2024
Dear Jim
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMegan showed my wife and kids a property last week. Megan was very friendly and helpful and answered all our concerns. She has made the transaction very smooth and easy. This isnβt the first time we had leaders as our letting agents, and they never fail to impress how quick and reliable they are.
Joselo Β· 25 July 2024
Agent replied Β· 24 August 2024
Dear Joselo Brian Atup
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleHaving found myself in the position of looking for a rental property, the last few weeks have meant numerous interactions with many estate agents and without a doubt Leaders have been the best i've dealt with.
I've had calls with other agents within the last few days where i was made to feel unimportant and even at times that i was an inconvioence for even calling them. However The lettings team lead by Jean was the opposite end of the spectrum. Leaders were extremly quick returning my enquiry and very effcient arranging a viewing the same day. I w2as made to ffel valued at every stage. Freya was an exceptionally professional and knowledagble agent. There was a slight hiccup reagrding the keys to the propery but this was resolved quickly and without drama. The property was great and Freya could answer all of my questions even the silly ones :)
I did not make an offer on the property but this was purely down to my own preferrences and no reflection on the service from Leaders. I have no problems using Leaders in the future or recomending them to freinds, family or collegues. Even though i did not proceed with the property i viewed, Leaders still made me feel like a valued customer.
Thank you Freya, you are an exempilary agent and a credit to Leaders.PositiveResponsiveness, Quality, Professionalism
Mike Β· 25 August 2022
Agent replied Β· 24 August 2024
Dear Mike Nash,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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5/5
GoogleMy Boyfriend and I were nervous to start looking for flats but Leaders Redhill made us feel comfortable and confident with our search. Even when we thought we werenβt going to come to a desision and give up, Jess, Sam and the rest of the team pushed on for us.
Jess answered every question we had with ease and a smile on her face. Weβll happily return in the future when the time comes. Jess reassured us every step of the way even after weβve moved in. Thank you Leaders Redhill!PositiveResponsiveness, Professionalism
Millie Β· 25 August 2022
Agent replied Β· 24 August 2024
Dear Millie Robbins,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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5/5
GoogleI have had a really great experience with Leaders Redhill. As I lived very far from Redhill, I have been struggling for months looking for a place to rent. Leaders was the first letting agent who is willing to do virtual viewing through Facetime and this makes the overall process so much convenient, especially for people like me where travelling and viewing a property in-person is a huge issue. I would also like to give a big shout out to Lewis Burke who always keep me updated throughout every step of the process and make sure everything is in place and ready for me. They are a wonderful team and I could not recommend Leaders enough, keep it up!
Jia Β· 25 August 2022
Agent replied Β· 24 August 2024
Dear Jia
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
We are very happy to have provided you with such a positive experience!
Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.