Every review we hold for the Redditch office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently viewed two properties through Arden in Redditch, one with Kelly and one with Molly, and both were fantastic, friendly, knowledgeable, and really helpful throughout.
We’d had a bit of a nightmare with three properties we’d previously offered on being pulled from the market, which put our whole chain at risk of collapsing. Arden were brilliant in stepping in, arranging viewings for us at very short notice, and supporting us through the offer and negotiation process.
When we finally got the call to say our offer had been accepted, Molly was so lovely, she genuinely shared in our excitement and made the moment feel really special.
We wouldn’t hesitate to recommend Arden to anyone looking to buy or sell.
Emma · 25 March 2026
Agent replied · 22 April 2026
Thank you so much for sharing your experience - it really means a lot to us! We’re so pleased Kelly and Molly were able to support you during what sounds like a stressful time and help get everything back on track.
Molly will be especially delighted to hear she could share that special moment with you - it’s what it’s all about! Wishing you all the very best in your new home, and thank you again for your recommendation.
★★★★★ 5/5
GoogleFrom day one we had nothing but support and care from every person who dealt with us to sell and buy.
For know fault of there own our sell/move took a very long time, but all we had from Arden was believe, support and care.
Katie went far and beyond anyone could have to keep our hopes alive it would all happen, in which it did.
Every member of staff was caring and supportive, they all had passion and tirelessly
worked on our behalf.
Thank you Katie and all at Arden for making dreams come true.
We have already recommended you and always will in the future.
Jon Partridge
Jon · 19 March 2026
Agent replied · 26 March 2026
Thank you so much, Jon, for your incredibly kind words! We’re so pleased to hear you felt supported and cared for throughout what was a longer journey. Katie will be absolutely delighted to know how much her efforts meant to you, she truly goes above and beyond for her clients.
It means a lot to know the whole team made a difference, and we’re so glad everything came together in the end. Thank you for your recommendation and continued support, we wish you all the happiness in your new home! 🏡
★★★★★ 4/5
GoogleSelling a house can be a frustrating process, thankfully we had Katie CL take over as sales progressor - & she was amazing. She worked to an extremely tight deadline, was on the ball, regular updates, and had the chain completed by constantly emailing and chasing all parties involved. She was a force to be reckoned with, & we are extremely grateful for her input. Special mention to Tim, also. He valued our home but was also instrumental in getting the chain back on track. These two are a credit to Arden.
Yvette · 26 March 2025
Agent replied · 26 March 2026
Thank you for your lovely review, we really do appreciate it! We'll be sure to let Katie and Tim know that you're pleased with the service they have provided.
★★★★★ 5/5
GoogleWhat an incredible team. They all work incredibly hard to give you all the information and advice needed. Special thanks to Molly and Nina who have kept me updated daily and helped me to sell my home and purchase another and all within a week. Superb company to deal with. I would highly recommend.
Tracey · 30 October 2025
Agent replied · 29 December 2025
Thank you so much for your amazing feedback! We’re thrilled to hear that Molly and Nina kept you so well informed and supported, and helping you sell and buy within a week is no small feat! The whole team will be delighted to know their hard work made such a difference. Thank you for the lovely recommendation!
★★★★★ 5/5
GoogleI can't thank arden enough for selling our property, especially Halinka, she went above and beyond for us . Nothing was ever to much for her and she was continually in communication with us every step of the way. I would highly recommend the whole team at arden with their friendly and professional manner. Thank you for making our move a nice experience.
Lee · 31 July 2025
Agent replied · 29 December 2025
Thank you so much for your lovely feedback! We’re thrilled to hear Halinka and the team made your move a positive experience. She’ll be so pleased to know how much her support meant to you. Wishing you all the best in your new home, and thank you again for the recommendation!
★★★★★ 5/5
GoogleAbsolutely amazing from start to finish. We dealt with Allison the most who was fantastic with communication. Always kept us in the loop and explained the progress perfectly. Everyone else we had the pleasure of speaking with, were also very friendly and reassuring with all of our questions. All in all, Arden have been the perfect estate agent for us and made our move as easy as it could possibly be.
Jennifer · 26 March 2025
Agent replied · 25 August 2024
Thank you for your five-star review Jennifer, we really do appreciate it! We'll be sure to let the team know that you're pleased with the service you have received.
★★★★★ 5/5
GoogleWe were so impressed with Arden from start to finish with selling and buying our new house. Communication was excellent from valuation to selling and then buying. The team were so friendly and approachable. Special thanks to Nina, Danielle, Olivia and Allison. Nothing was too much trouble for Allison who chased up endless emails and leads for us. We would definitely recommend Arden to anyone looking to buy/sell. Thank you!
C · 26 March 2025
Agent replied · 8 November 2024
Thank you for your five-star review and for recommending our service, we really do appreciate it! We'll be sure to let the team know that you're pleased with the service you have received.
★★★★★ 4/5
GoogleI had a good experience with Arden this time around I found Alison helpful snd Kelly really helpful she did above and beyond when showing me around propties nothing was too much for her she was really polite and friendly, this made such a difference to someone who has never had to move property by themselves.
There was always someone available to help me
Thank you so much
Sue · 26 March 2025
Agent replied · 22 October 2024
Thank you for your lovely review Sue, we really do appreciate it! We'll be sure to let Alison and Kelly know that you're pleased with the service they have provided.
★★★★★ 1/5
GoogleInitially, they seem very professional and talk a lot about 'strategy' to gain your trust. However, that's just a facade. As soon as the first offer came in (within the first few weeks), the pressure started.
They completely ignored our previously agreed price and tried to convince me that my house wasn't actually worth that much, warning me that I might not get another offer. It felt like they weren't working for me, but against me, just to close the deal as quickly as possible. When I voiced my concerns, I was told I 'should be happy' to sell so fast, even though I was in no rush and simply wanted a fair price.
On top of that, I had to fill out all the property details myself. They provide an app and expect you to do their job for them. It makes me wonder what they actually take their commission for. If you want an agent who actually fights for your interest and doesn't just push for a quick sale, look elsewhere.
Grzegorz · 5 March 2026
Agent replied · 26 March 2026
Thank you for your feedback Grzegorz, we’re truly sorry to hear about your experience with Arden Estates. We take all concerns seriously and are disappointed to learn that we did not meet your expectations on this occasion.
After a call from one of our directors, we hope that you had a chance to discuss further.
We appreciate you taking the time to leave your feedback and wish you all the very best moving forward.
★★★★★ 5/5
GoogleCouldn't thank Arden estates enough. They were so helpful in keeping us up to date with our purchase. We dealt with Alison and she was great from start to finish. This is my 3rd property I have bought from Arden and wouldn't hesitate to use them again in the future. I also sold my house with them and they made the experience easy.
Kirsty · 26 March 2025
Agent replied · 25 August 2024
Thank you for your five-star review Kirsty, we really do appreciate it! And we'll be sure to let Alison know you're pleased with the service she has provided.
★★★★★ 5/5
GoogleWe have been dealing with Halinka with the purchase of our new property in Redditch. Arden estates have been fantastic but Halinka has been amazing, friendly and professional at all times and not afraid to push things along a bit for us. I would not hesitate to recommend Arden Estates and award you 5 stars. Keep up your excellent work!
Dave · 26 March 2025
Agent replied · 25 August 2024
Thank you for your five-star review Dave, we really do appreciate it! We'll be sure to let Halinka know that you're pleased with the service she has provided.
★★★★★ 5/5
GoogleHalinka at Arden Estate Agents was absolutely amazing and my husband and I are so grateful to her. There were times when I felt a little stressed about our house purchase but Halinka was truly amazing. She was thorough and professional throughout the whole process as well as warm and friendly. Halinka you are a star! Sharon & Dave Cotterell
Sharon · 26 March 2025
Agent replied · 25 August 2024
Thank you for your lovely review Sharon, we really do appreciate your feedback!
★★★★★ 5/5
GoogleAllison was an absolute pleasure to deal with during a very stressful and long house purchase. She answered all queries very quickly and liaised between buyer and vendor in a calm, down to earth manner. I never felt like I was asking a stupid question. Would highly recommend the Redditch Branch of Arden Estate Agents and Allison Talbot, in particular.
Alison · 26 March 2025
Agent replied · 22 October 2024
Thank you for your five-star review Alison, we really do appreciate it! We'll be sure to let Allison know that you're pleased with the service she has provided.
★★★★★ 5/5
GoogleHaving moved house several times over the years I can honestly say that Arden Estates in Redditch are by far the most professional estate agents I have ever used. I would like to thank Kelly and Dannielle for showing prospective buyers around the property and a very special thanks to Halinka for the tenacity she showed in progressing the sale to a successful conclusion. House moving is never a nice experience but it eases the torment to have a really good estate agency assisting every step of the way and one way that Arden achieve this is by consistantly updating you of the current situation of the sale. Many thanks to all at Arden Estates.
Gordon · 4 December 2023
Agent replied · 28 April 2024
Thank you so much for your lovely review - We really do appreciate it! We'll be sure to let Kelly, Dannielle and Halinka know that you're happy with the service that they provided.
★★★★★ 5/5
GoogleWe cannot say enough about Halinka Connelly and all the effort above and beyond she went to in supporting us with buying the house we are now in. Halinka always answered our emails, and kept us informed of all the complications and resolvements with the difficult chain we were in. Even when the chain was stuck near the exchange day, Halinka worked from home to nudge all parties involved. If we didn't understand something, then she explained it, or found out what we needed to know. So, a big thank you to Halinka from Arden Estate Agents, Redditch.
Pamela · 2 December 2023
Agent replied · 28 April 2024
Thank you so much for your five-star review Pamela - We really do appreciate it! We'll be sure to let Halinka know that you're pleased with the service that she has provided.
★★★★★ 5/5
GoogleWe have had a really great experience with Arden. Nina went out of her way to find us the right property. She showed my husband around lots of properties and then negotiated a price we and the vendors were comfortable with. She has really gone above and beyond and we are extremely grateful for her time, passion and commitment.
We are really looking forward to getting in to our new home. Thank you so much to Nina and now to the after sales team for their quick responses.
Leanne · 12 November 2023
Agent replied · 28 April 2024
Thank you so much for your five-star review Leanne - We really do appreciate it! We'll be sure to let Nina know that you're pleased with the service that she provided. We wish you all the best with your new property.
★★★★★ 5/5
GoogleAll credit to Halinka in the Sales Progression team at Arden Redditch. Halinka was a true professional throughout a long, protracted sale. I never had to chase her, she kept me updated and informed and more importantly she was the voice of reason when I started to feel the pressure!
Sharon · 26 March 2025
Agent replied · 22 October 2024
Thank you for your five-star review Sharon, we really do appreciate it! We'll be sure to let Halinka know that you're pleased with the service she has provided you.
★★★★★ 5/5
GoogleArden Estate Agents have been absolutely fantastic in every way in the sale of our property. They are very professional and efficient.
Particular thanks to Halinka for her continued support in reducing our stress levels through the whole process.
We would highly recommend Arden Estate Agents.
Thank you!
Carol · 26 March 2025
Agent replied · 22 October 2024
Thank you for your five-star review Carol, we really do appreciate it! We'll be sure to let Halinka know that you're pleased with the service she has provided.
★★★★★ 5/5
GoogleAn excellent service from start to finish with Arden Estate Agents in Redditch. Valuation was spot on and we actually sold for slightly more. The advert was superbly produced and the sales progression was smooth right through to completion, all in all I would recommend them for sure.
Keith · 26 March 2025
Agent replied · 26 March 2026
Congratulations on the sale of your property Keith! Thank you for your five-star review, we really do appreciate it!
★★★★★ 5/5
GoogleExcellent customer service. Couldn't have got through sale without Alison. She kept me updated. Chased sale progress. I can't thank her enough. Always got back to me. Thanks Alison you are one in a million. I have also used Arden Worcester last year and service excellent
Mandy · 26 March 2025
Agent replied · 25 August 2024
Thank you for five-star review Mandy, we really do appreciate it! And we'll be sure to let Alison know that you're pleased with the service she has provided
★★★★★ 5/5
GoogleArden estate agent Redditch were so professional in selling our house, you couldn’t ask for a more helpful and friendly team. From start to finish it was such a pleasure dealing with these lovely people. Halinka was an immense help in …
Simon · 26 March 2025
Agent replied · 28 April 2024
Thank you for your five-star review Simon - We really do appreciate it! And we'll be sure to let Halinka and the team know that you're pleased with the service they have provided.
★★★★★ 4/5
GoogleTim and the team did a great job selling moms house would definitely recommend
Josh · 26 December 2025
Agent replied · 15 January 2026
Thank you so much for your kind words! We’re really glad Tim and the team could help with your mom’s sale, your recommendation means a lot to us!
★★★★★ 5/5
GoogleArden Estate Agents were a pleasure to deal with. They kept us well informed, were extremely efficient and we couldn’t be more pleased with the service we received - we would highly recommend using them to sell or buy property.
Alison · 26 March 2025
Agent replied · 25 August 2024
Thank you for your five-star review Alison and for recommending our services ,we really do appreciate it!
★★★★★ 5/5
GoogleI would like to say a huge thank you to the wonderful team at Arden Estate Agents Redditch - Ellie, Nina, Neve, Kelly, Molly and Olivia.
From the very beginning, they have all been so kind, supportive, and incredibly helpful. Their communication was always clear and prompt, and they made this whole process feel smooth and stress free.
Nothing was ever too much trouble, and it really felt like they genuinely cared every step of the way. I'm so thankful for all their hard work.
I would highly recommend them - such a fantastic team 👏
Catherine · 16 April 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.