6 reviews from tenants, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsExcellent service
After renting from not the best estate agent previously it was lovely to deal with Shelley at your Redditch branch! She helped us through the whole process and no question or ask was too much for her. She made the whole process enjoyable and not stressful! Everything ran smoothly to the run up of us collecting the keys! Shelley is a credit to your branch and even your company!! Thanks so much shelley!
Charlotte · 2 September 2017
Agent replied · 13 September 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01527 66161, or email redditch@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Redditch Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 4/5
View AgentsHappy with our agent
We've just moved in to our property and we're very happy with the service we received from our agent Shelley. It was a long process but she was there every step of the way and did her best to constantly keep us in the loop about any developments. She was excellent at communicating with us and her friendly manner helped the whole process become less stressful!
Samantha · 14 June 2017
Agent replied · 21 June 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us 01527 66161 or email redditch@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Redditch Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 1/5
View AgentsRented a property through Andrew grant. The service was terrible. I was repeatedly told that items would be emailed to me the next day and never arrived, I was constantly having to call up Andrew grant to get anything done. I would ring at 3 in the afternoon and told by the agent that he hadn't looked at his computer yet!! Absolutely terrible service, I would still be waiting on the property now if I hadn't phoned them. Will never use this company again.
Lousie · 31 August 2016
Agent replied · 22 September 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued efforts to improve our service. We are very sorry to hear that the level of service provided has fallen short of our usual high standard and we would respectfully request the opportunity to discuss this with you and endeavour to rectify the matter in as timely a manner as possible.
Please contact us on 01527 66161, or email redditch@andrew-grant.co.uk
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View AgentsGreat service, Brogan was wonderful
This was my first experience with an estate agent and I was pleasantly surprised. Brogan was extremely helpful and friendly. Made the process very easy and swift.
Nicci · 31 July 2017
Agent replied · 16 August 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us 01527 66161 or email redditch@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Redditch Branch.
Kind regards,
Andrew Grant Customer Support Team
★★★★★ 5/5
View AgentsFast & Furious........ I was very impressed
I would definitely recommend this service to anyone reading. The whole process from the initial visit to the end has been very fas simple & easy. The staff were very professional on the phone with any questions that i had and that made me feel very confident in using their service. The whole process was outstanding value for money, especially considering the time it was really fast. I have already recommended their services to colleagues & friends
Thank you for Andrew Grant Lettings Team.
Once again thank you very much.
Sandeep · 21 December 2015
★★★★★ 5/5
View AgentsFast, easy and stress-free
Glenn at the Redditch store was helpful and explained everything to us throughout the process.
We are first time renters but Glenn and the staff at redditch made it an easy and stress-free process informing us what was happening throughout and what payments were required and why.
No hidden costs or agendas.
Would highly recommend using Andrew Grant!
SM · 23 August 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
