Every review we hold for the Redbridge office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotRent values and sales values are way…joking
Rent values and sales values are way under.Site a waste of spaceYes will get a real valuation as this site is a pure waste of time.
Paul · 7 December 2022
Agent replied · 27 October 2024
Hi Paul, Sorry to hear you weren’t happy with your sales and lettings valuations. If you’re looking to sell or rent your home in the future we’d always recommend you speak with a local expert agent. They’ll be able to give you a clearer understanding of a property's value and take into consideration changes you may have made to the property and they'll know your local market inside out. An online valuation should be considered as a starting point. We’d be happy to look into yours for you if you'd like to contact the team at support@onthemarket.com with the details. All the best
★★★★★ 5/5
TrustpilotVery pleased with leads
Very pleased with the quality and quantity of leads we are getting from OTM. It is out-performing other major portals. Client feedback is very positive about the clean, easy-to-use site.
Richard · 19 May 2022
Agent replied · 27 October 2024
Hi RichardThanks for taking the time out of your day to leave us a review. We appreciate the feedback about our website and hope you have a lovely day!
★★★★★ 5/5
TrustpilotReceived immediate property alerts and…
First to receive new property alerts before they go on any other websites, putting my family ahead of the competition. Easy to navigate website, with no irrelevant paid advertising. Excellent!
Paul · 16 May 2022
Agent replied · 27 October 2024
Hi PaulIt's great to hear you're finding so much benefit from the site and our property alerts. Thanks for the feedback, we really appreciate it! Have a great day
★★★★★ 5/5
TrustpilotGreat onboarding experience...
The team at onthemarket were easy to deal with, very responsive and the sign up process was a breeze. Much easier than another portal I am dealing with!
Steve · 12 August 2022
Agent replied · 27 October 2024
Hi Steve, wow thanks so much for your kind words! It's always great to hear how our agents are finding the onboarding process so we really appreciate this feedback and I'll make sure this is passed onto the teams. If there's anything more we can do for you please send us an email at support@onthemarket.com and we'll be happy to help further. All the best!
★★★★★ 1/5
TrustpilotLittle return on Investment
The premise of ‘on the market’ is a good idea, to compete with the dominant portals that are charging agents huge sums each month. Regrettably however, very little enquiries are produced and you will never see a representative, instead you will receive generic company messages. My advice to all agents would be to stay clear and invest your hard earned marketing budget into more measurable and productive things.
James · 24 May 2021
★★★★★ 5/5
TrustpilotFantastic service
Fantastic service, very prompt and helpful.
Customer · 8 April 2024
Agent replied · 27 October 2024
Hi there, thanks for taking the time to leave us a five star review. We're so glad to hear your feedback and offer you such a helpful service. Thanks for your continued support - all the best!
★★★★★ 5/5
TrustpilotOur representative
Our representative, Helen Hughes, is a very good communicator and a tribute to On The Market
Customer · 16 August 2023
Agent replied · 27 October 2024
Hi there, wow thanks so much for your feedback and five star review - we really appreciate it! We'll be sure to share this with Helen and the team, thanks for your continued support. All the best.
★★★★★ 5/5
TrustpilotEasy app to use
Easy app to use. Doesnt cost and it's great to be able to talk to the landlord by message. Had good and quick responses to my messages. Fully recommend.
Ash · 31 March 2022
Agent replied · 27 October 2024
Hi Ash, Thank you for your feedback, it's greatly appreciated. We're so glad you're loving the OnTheMarket app.Have a great day!
★★★★★ 5/5
Trustpiloti find using on the market to be a very…useful and easy to use
i find using on the market to be a very easy web site to use in my quest to find a UK home
Customer · 7 December 2022
Agent replied · 27 October 2024
Hi Colin, we're really glad to hear you're finding OnTheMarket useful in your property search journey and thanks for taking the time to leave us a five star review. If there's any features you'd like to see on our site or any further feedback you'd like to share please email the team at support@onthemarket.com. Happy house hunting!
★★★★★ 5/5
TrustpilotI have to say this is by far the best…
I have to say this is by far the best website out there now for any property searches. I had used Right Move for years but won’t be going back!
Andrew · 14 December 2021
Agent replied · 27 October 2024
Hi Andrew, thank you so much for the great review. We really appreciate you taking the time to do so!
★★★★★ 5/5
TrustpilotLoving On The Market
Loving On The Market. I have been with On The Market since the beginning as an independent agent and get great leads. Everyone jump on board is my advice.
Rebecca · 2 February 2022
Agent replied · 27 October 2024
Hello Rebecca,Thank you for your kind words, we're so glad you're loving OnTheMarket.com as much as we are!We always appreciate your feedback.Have a lovely day!
★★★★★ 1/5
Trustpilotring you up every day even when you…
ring you up every day even when you have told them not to. the house valuation if way of the mark
Philip · 10 January 2023
Agent replied · 27 October 2024
Hi Philip, sorry to hear you're receiving unwanted calls. We've reached out to you privately if you'd like to respond there and we can look into this further for you. Alternatively, you can contact the team at support@onthemarket.com. All the best
★★★★★ 5/5
TrustpilotWe find OnTheMarket the best
We find OnTheMarket the best place to advertise home for sale, hopefully soon it will be the only way! Apart from our own website and database
David · 18 May 2022
Agent replied · 27 October 2024
Hi DavidThanks for taking the time out of your day to leave us a 5* review! It's great to hear you're loving OnTheMarket and we're glad to have you with us. Have a great day!
★★★★★ 1/5
TrustpilotInstant valuation was 102k less than…
Instant valuation was 102k less than what we paid. I can safely say the valuation are not accurate in the slightest as the property we bought is a new build
Customer · 16 October 2021
Agent replied · 27 October 2024
Thank you for taking the time to leave us a review. I am sorry you are experiencing issues with the instant online valuation tool. The valuation presented by this tool is calculated independently by propertypriceadvice.co.uk and is based on the information you provided.We believe the estimate should give you a good indication of what your property is worth should you choose to take it to market. Please consider it to be a starting point, which should not replace the expertise of a local estate agent.If you have any further questions, please email us at support@onthemarket.com
★★★★★ 5/5
TrustpilotIesha Agyemang Needs A Pay Rise!!!
Iesha Agyemang Needs A Pay Rise!!!! Fantastic Experience
CG · 4 December 2023
Agent replied · 27 October 2024
Hi there, thanks so much for your five star review. We're glad you've had a great experience with us and appreciate your support. All the best.
★★★★★ 5/5
TrustpilotListened
Listened, had empathy and reached the right out come for both my business and theirs, others were not as accommodating.Well done Onthemarket!
New · 4 October 2022
Agent replied · 27 October 2024
Hi there, thank you so much for taking the time to leave a review and for such kind words - the team all really appreciate it! We're glad to hear you're happy with your membership and if there's anything more we can do or even if you have suggestions on what we can improve on please don't hesitate to reach out to the team at support@onthemarket.com. All the best!
★★★★★ 5/5
TrustpilotAlways manage to find what I want and…
Always manage to find what I want and get the right support from the team here! Great property company, would deff recommend to all my friends and family
Zoe · 17 December 2021
Agent replied · 27 October 2024
Hi Zoe, thank you for recommending us in your review!
★★★★★ 5/5
TrustpilotGreat communication from our account…
Great communication from our account manager Rebecca.
Mervyn · 15 December 2023
Agent replied · 27 October 2024
Hi Mervyn, thanks for taking the time to leave us a five star review. We really appreciate it. It's wonderful to hear you're happy with your account manager Rebecca, we'll be sure to pass on your kind words. All the best
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service, I phoned and they picked up immediately which I have struggled with other portals.
Customer · 22 March 2023
Agent replied · 27 October 2024
Hi there, thanks so much for taking the time to leave a five star review. All our teams really strive to give the best service they can to all our agent members, so we really appreciate your kind words. We'll make sure your feedback is passed on. Thanks again and you can always reach the team at support@onthemarket.com with any further queries.
★★★★★ 4/5
TrustpilotNice refresh of the website
Nice refresh of the website. Easy to use valuation tool, asks for a little more info than others out there but probably means its a little more accurate.
Matthew · 10 December 2021
Agent replied · 27 October 2024
Hi Matthew,Thank you so much for the great review. We really appreciate you taking the time to do so!
★★★★★ 5/5
TrustpilotI needed the account up an running with…
I needed the account up an running with 2 working days and it was achieved. Very please about this.
L · 9 January 2023
Agent replied · 27 October 2024
Hi there, thanks for taking the time to leave us a review. We're really glad to hear you're happy with the onboarding experience and the team were able to sort this for you. If there's anything else you need from us please don't hesitate to contact the team at support@onthemarket.com. All the best
★★★★★ 1/5
TrustpilotAbsolutely useless as when asked my…
Absolutely useless as when asked my reason for the valuation I put "just interested" ...meaning I'm not selling but just interested to find out what the valuation was. Then I'm forced to select an estate agent to contact me for an accurate valuation...no thanks I'm not selling. Deceptive marketing if not an outright lie to get you to disclose your details is an understatement.
Adam · 9 January 2021
★★★★★ 5/5
TrustpilotA great tool for agents and consumers!
A great portal for both estate agents and consumers. Easy to navigate and gives you lots of information on the property and the area.
Mitul · 16 May 2022
Agent replied · 27 October 2024
Hi MitulThanks for taking the time to leave us a great review, we really appreciate your feedback! We're glad to hear you're enjoying OnTheMarket and please let us know if there's anything more we can do. All the best!
★★★★★ 5/5
TrustpilotAs an agent
As an agent, On the Market have been invaluable in providing a reliable platform to market our properties.
Steve · 12 January 2023
Agent replied · 27 October 2024
Hi Steve, thanks so much for your kind words and a 5 star review. It's really great to have you onboard and we're glad to hear you're finding great benefit to your agent membership. If there's anything you need now or in the future please get in touch with the team at support@onthemarket.com. All the best!
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